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Full Time Aetna Customer Service Jobs in Elizabeth, NJ

Are you passionate about customer service? Do you like helping others accomplish their financial ... Most of these benefits are available for full-time employees. Part-time employees can access short ...

Are you passionate about customer service? Do you like helping others accomplish their financial ... Most of these benefits are available for full-time employees. Part-time employees can access short ...

PT CSR- Sun, Mon, Tues, Thrus, Fri, Sat, Eng/Span - Floater Are you passionate about customer ... Most of these benefits are available for full-time employees. Part-time employees can access short ...

Customer Service

New York, NY · On-site

$17.50 - $23.75/hr

Customer Service Type of Hire: Full Time Education Desired: High School diploma or equivalent Travel: NONE Answer calls professionally to provide information about products and services. Assist with ...

Customer Service

New York, NY · On-site

$43K - $50K/yr

Familiarize yourself with what you are applying to: www.leatherspa.com Leather Spa ® is seeking an experienced Full Time Customer Service Representative for one of our boutiques located in Manhattan.

Customer Service Position- Full time REMOTE

Manhattan, NY · Remote

$17.75 - $24/hr

Customer Service Position- Full time REMOTE For over 72 years we have assisted thousands of business, credit unions and veterans associations with their HR. We are hiring for customer-service benefit ...

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Full Time Aetna Customer Service information

See Elizabeth, NJ salary details

$8

$17

$27

How much do full time aetna customer service jobs pay per hour?

As of May 27, 2026, the average hourly pay for full time aetna customer service in Elizabeth, NJ is $17.25, according to ZipRecruiter salary data. Most workers in this role earn between $14.04 and $19.38 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Full Time Aetna Customer Service representative, and why are they important?

To thrive as a Full Time Aetna Customer Service representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent, with some positions preferring previous customer service or healthcare experience. Familiarity with CRM systems, call center software, and knowledge of healthcare terminology or HIPAA regulations is often required. Patience, empathy, and active listening are crucial soft skills for effectively assisting diverse members and resolving their concerns. These skills ensure efficient service delivery, high member satisfaction, and compliance with healthcare regulations.

What are some common challenges faced by Full Time Aetna Customer Service representatives, and how are they supported in overcoming them?

Full Time Aetna Customer Service representatives often encounter challenges such as managing high call volumes, addressing complex insurance inquiries, and assisting customers who may be stressed or frustrated. To support representatives, Aetna provides comprehensive training, access to detailed resources, and ongoing coaching to help navigate these situations effectively. Team leaders and supervisors are readily available for guidance, and peer collaboration is encouraged, fostering a supportive work environment where employees can share best practices and find solutions together.

What are Full Time Aetna Customer Service jobs?

Full Time Aetna Customer Service jobs involve assisting Aetna health insurance members by answering questions, resolving issues, and providing information about benefits, claims, and policies. These positions are typically office-based or remote and require employees to work standard full-time hours, usually 40 hours per week. Customer service representatives play a key role in ensuring members have a positive experience by delivering accurate and timely support, often via phone, email, or chat.

What is the difference between Full Time Aetna Customer Service vs Part Time Aetna Customer Service?

AspectFull Time Aetna Customer ServicePart Time Aetna Customer Service
Work HoursTypically 40 hours/weekLess than 30 hours/week
CredentialsHigh school diploma or equivalent; customer service experienceSame as full-time; often same certifications
Work EnvironmentCall centers or remote settings within healthcare industrySimilar environment, fewer hours
BenefitsFull benefits including health insurance, paid time offLimited or no benefits

Full Time Aetna Customer Service roles involve standard 40-hour workweeks with comprehensive benefits, while Part Time roles offer fewer hours and limited benefits. Both positions require similar credentials and work in comparable healthcare customer service environments, but the commitment and benefits differ significantly.

What are the most commonly searched types of Aetna Customer Service jobs in Elizabeth, NJ? The most popular types of Aetna Customer Service jobs in Elizabeth, NJ are:
What cities near Elizabeth, NJ are hiring for Full Time Aetna Customer Service jobs? Cities near Elizabeth, NJ with the most Full Time Aetna Customer Service job openings:
Customer Service - Full time

Customer Service - Full time

American School Of Business

Fairfield, NJ • On-site

$16.25 - $22.25/hr

Full-time

Posted yesterday


Job description

Summary:
We are seeking a dedicated and customer-oriented individual to join our team as a Customer Service Representative. In this role, you will be the first point of contact for our customers, providing exceptional support and ensuring their inquiries, concerns, and requests are addressed promptly and effectively. The ideal candidate will possess excellent communication skills, a passion for delivering outstanding service, and the ability to handle a variety of customer interactions.
Qualifications:
  • High school diploma or equivalent; some college education preferred.
  • Previous customer service experience is a plus.
  • Strong verbal and written communication skills.
  • Proficient computer skills.
  • Positive attitude and a genuine desire to assist customers.
  • Ability to multitask and prioritize effectively.
  • Excellent time management skills.
  • Flexibility to work in shifts, and late hours.
  • Location: in office (Fairfield, NJ)
  • Full time