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Fulfillment Operations Manager Jobs (NOW HIRING)

Outerspace

Client Operations Manager

Avondale, AZ

$75K - $85K/yr

Client Operations Manager - Outerspace (3PL Fulfillment) About Outerspace Outerspace is a fast-growing 3PL fulfillment partner supporting today's leading DTC and eCommerce brands. We pair world-class ...

SupplyHouse

Program Manager, Fulfillment Operations

$82K - $103K/yr

We are looking for a Program Manager, Fulfillment Operations to join our corporate Operations Team. This individual will report into our Manager of Program Management and lead critical facility ...

Outerspace

Client Operations Manager

Carlstadt, NJ

$75K - $85K/yr

Client Operations Manager - Outerspace (3PL Fulfillment) About Outerspace Outerspace is a fast-growing 3PL fulfillment partner supporting today's leading DTC and eCommerce brands. We pair world-class ...

Outerspace

Client Operations Manager

Carlstadt, NJ · On-site

$75K - $85K/yr

Client Operations Manager - Outerspace (3PL Fulfillment) About Outerspace Outerspace is a fast-growing 3PL fulfillment partner supporting today's leading DTC and eCommerce brands. We pair world-class ...

Outerspace

Client Operations Manager

Avondale, AZ · On-site

$75K - $85K/yr

Client Operations Manager - Outerspace (3PL Fulfillment) About Outerspace Outerspace is a fast-growing 3PL fulfillment partner supporting today's leading DTC and eCommerce brands. We pair world-class ...

Outerspace

Client Operations Manager

Avondale, AZ

$75K - $85K/yr

Client Operations Manager - Outerspace (3PL Fulfillment) About Outerspace Outerspace is a fast-growing 3PL fulfillment partner supporting today's leading DTC and eCommerce brands. We pair world-class ...

Mochila Fulfillment

Operations Manager

Greenfield, IN · On-site

About Mochila Mochila Fulfillment is a 3PL building proprietary software that enables the assembly ... The Operations Manager is directly responsible for managing fulfillment operations in a Fulfillment ...

Mochila Fulfillment

Operations Manager

Sacramento, CA · On-site

About Mochila Mochila Fulfillment is a 3PL building proprietary software that enables the assembly ... The Operations Manager is directly responsible for managing fulfillment operations in a Fulfillment ...

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Fulfillment Operations Manager information

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$31K

$63.5K

$118.5K

How much do fulfillment operations manager jobs pay per year?

As of Jul 12, 2026, the average yearly pay for fulfillment operations manager in the United States is $63,456.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,000.00 and $77,500.00 per year, depending on experience, location, and employer.

What should an operations manager be paid?

The salary for a Fulfillment Operations Manager typically ranges from $60,000 to $120,000 annually, depending on experience, location, and company size. Compensation often includes benefits such as health insurance, paid time off, and performance bonuses, with some roles requiring supply chain or logistics certifications.

What are the key skills and qualifications needed to thrive as a Fulfillment Operations Manager, and why are they important?

To thrive as a Fulfillment Operations Manager, you need expertise in supply chain management, inventory control, and logistics, often supported by a bachelor's degree in business or a related field. Proficiency with warehouse management systems (WMS), enterprise resource planning (ERP) software, and process optimization tools is typically required. Strong leadership, problem-solving abilities, and effective communication are crucial soft skills for managing teams and ensuring smooth operations. These skills enable efficient order fulfillment, cost control, and high customer satisfaction in a fast-paced environment.

What does a manager of fulfillment operations do?

A fulfillment operations manager oversees the process of receiving, processing, and shipping orders in a warehouse or distribution center. They coordinate staff, manage inventory systems, ensure timely delivery, and optimize workflows to improve efficiency and accuracy. Strong organizational, leadership, and problem-solving skills are essential for this role.

How much is the salary of an operations manager?

The salary of a Fulfillment Operations Manager typically ranges from $60,000 to $120,000 annually, depending on experience, location, and company size. Many roles also include performance bonuses and benefits, with higher salaries often associated with larger or more complex fulfillment centers.

What is the difference between Fulfillment Operations Manager vs Warehouse Supervisor?

AspectFulfillment Operations ManagerWarehouse Supervisor
ResponsibilitiesOversees entire fulfillment process, manages teams, optimizes logistics, and ensures timely deliverySupervises daily warehouse activities, manages staff, and maintains safety and inventory control
Required SkillsLogistics management, leadership, process optimizationInventory management, team supervision, safety protocols
Work EnvironmentOffice-based with warehouse oversight, cross-department collaborationWarehouse floor, hands-on supervision
Common CertificationsSupply Chain Management, Logistics CertificationsForklift Certification, Safety Training

The Fulfillment Operations Manager focuses on overseeing the entire fulfillment process, including logistics and team management, often at a strategic level. In contrast, the Warehouse Supervisor handles daily warehouse operations and staff supervision. Both roles require related skills and certifications but differ in scope and responsibilities.

What are some common challenges faced by Fulfillment Operations Managers, and how can they be addressed?

Fulfillment Operations Managers often encounter challenges such as fluctuating order volumes, maintaining high accuracy rates, and managing tight shipping deadlines. To address these, managers typically implement robust inventory tracking systems, cross-train staff to handle peak periods, and regularly review workflow processes for efficiency improvements. Building strong communication channels with warehouse teams and other departments also helps quickly resolve issues and ensure that customer expectations are consistently met.

What is the minimum salary of an operations manager?

The minimum salary for a Fulfillment Operations Manager varies by location and industry, but entry-level positions typically start around $50,000 to $60,000 annually. Factors such as experience, certifications, and company size can influence the starting salary for this role.

What is a Fulfillment Operations Manager?

A Fulfillment Operations Manager oversees the processes involved in receiving, storing, and shipping products to customers. They manage warehouse staff, ensure inventory accuracy, optimize workflow efficiency, and maintain high levels of customer satisfaction by meeting shipping deadlines. This role often involves coordinating with other departments such as procurement, logistics, and customer service to ensure smooth operations. Their primary goal is to streamline fulfillment processes while minimizing costs and errors.
More about Fulfillment Operations Manager jobs
What cities are hiring for Fulfillment Operations Manager jobs? Cities with the most Fulfillment Operations Manager job openings:
What are the most commonly searched types of Fulfillment Operations jobs? The most popular types of Fulfillment Operations jobs are:
What states have the most Fulfillment Operations Manager jobs? States with the most job openings for Fulfillment Operations Manager jobs include:
What job categories do people searching Fulfillment Operations Manager jobs look for? The top searched job categories for Fulfillment Operations Manager jobs are:
Fulfillment Operations Manager jobs near you
Infographic showing various Fulfillment Operations Manager job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 71% Full Time, 27% Part Time, and 1% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $63,456 per year, or $30.5 per hour.
Client Operations Manager

Client Operations Manager

Outerspace

Avondale, AZ

$75K - $85K/yr

Other

Medical, Dental, Vision, Retirement, PTO

Posted 10 days ago

Job description

Client Operations Manager - Outerspace (3PL Fulfillment) 

About Outerspace
Outerspace is a fast-growing 3PL fulfillment partner supporting today's leading DTC and eCommerce brands. We pair world-class operations with people-focused service and transparent technology to help brands scale with confidence. As we continue to grow, we're looking for a Client Operations Manager who thrives in a fast-paced, data-driven environment and is passionate about building strong, trust-based client partnerships. 

About the Role
The Client Operations Manager (COM) serves as the primary operational liaison for a portfolio of DTC brands. You'll ensure day-to-day fulfillment operations run smoothly, SLAs are met, communication stays clear, and that clients feel supported and informed. This role is equal parts relationship management, operational oversight, and analytical problem solving. Perfect for someone who loves eCommerce, logistics, and collaborative cross-functional work. 

What You'll Do
Client Relationship & Communication 

  • Serve as the main point of contact for assigned brands, providing daily support across inbound, outbound, routing, inventory, and kitting workflows. 
  • Lead weekly performance calls, reporting reviews, forecasting alignment, and launch planning with clients. 
  • Communicate operational updates, escalations, and risk mitigation plans with clarity and urgency. 

Operational Ownership 

  • Monitor KPIs, SLAs, and volume trends across eComm and wholesale workflows. 
  • Coordinate with internal teams-Receiving, Outbound, Wholesale Routing, Production/Kitting, and Inventory-to ensure seamless execution. 
  • Review daily forecasts, order aging, mis-ship trends, and capacity constraints to drive proactive planning. 
  • Create and maintain brand SOPs, routing guides, special projects, and packaging workflows. 

Reporting & Analysis 

  • Build and present reporting on order trends, SLA adherence, mis-ships, forecast accuracy, and operational throughput. 
  • Identify operational patterns, areas of improvement, and client-impacting risks. 
  • Translate data into actionable insights for both clients and internal stakeholders. 

Strategic Projects & Peak Season Support 

  • Support client onboarding, launches, large seasonal drops, and BFCM readiness. 
  • Participate in cross-functional initiatives to improve processes, reduce errors, and streamline communication. 
  • Assist with planning and labor alignment during peak season (some weekend support during Q4 may be required). 

What Success Looks Like 

  • Your brands feel informed, supported, and confident in their fulfillment operations. 
  • Internal teams are aligned on priorities and working smoothly toward shared goals. 
  • SLA performance, forecasting accuracy, and issue resolution timelines consistently improve. 
  • You anticipate risks before they become problems and communicate solutions proactively. 

What We're Looking For 

  • 3-5+ years of experience in eCommerce operations, logistics, supply chain, account management, or 3PL client success. 
  • Strong understanding of DTC fulfillment, routing, inventory workflows, or wholesale distribution. 
  • Proficiency with Excel/Google Sheets; comfort interpreting and presenting data. 
  • Experience using WMS platforms (Deposco is a plus, but not required). 
  • Excellent communication skills with a calm, solution-oriented approach. 
  • Ability to manage multiple clients, priorities, and escalations simultaneously. 
  • Comfortable supporting high-volume periods, especially during Q4. 

Compensation Range: $75,000 - $85,000 DOE

Benefits:

  • Paid Time Off
  • Paid Holidays
  • Insurance (medical, dental, vision)
  • HSA & FSA
  • 401(K) matching
  • and more!

Apply