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Fulfillment Operations Manager Jobs (NOW HIRING)

Lindt and Sprungli

DTC Operations Manager

Tracy, CA · On-site

$106K - $137K/yr

This role ensures that our DTC fulfillment operations deliver on brand priorities and financial goals through effective partnership management, operational governance, and continuous improvement. The ...

Lindt and Sprungli

DTC Operations Manager

Tracy, CA

$106K - $137K/yr

This role ensures that our DTC fulfillment operations deliver on brand priorities and financial goals through effective partnership management, operational governance, and continuous improvement. The ...

El Famoso

Be Seen First

Operations Manager, Fulfillment

Mustang Ridge, TX · On-site

$60K/yr

El Famoso is growing its fulfillment operation and hiring a hands-on manager to lead either eCommerce or B2B fulfillment. We support artists and culturally influential brands through direct-to ...

Stord

WI · On-site

$180 - $240/hr

Stord manages over $10 billion of commerce annually through its fulfillment, warehousing ... About the Director of Fulfillment Operations: We are seeking an experienced and dynamic leader to ...

Monument Hobbies

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Operations Manager

Phoenix, AZ · On-site

$53K - $75K/yr

Direct daily fulfillment operations, ensuring efficient order picking, packing, shipping, and receiving * Lead, train, and supervise fulfillment team members to meet performance goals and safety ...

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How much do fulfillment operations manager jobs pay per year?

As of Aug 22, 2026, the average yearly pay for fulfillment operations manager in the United States is $63,456.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,000.00 and $77,500.00 per year, depending on experience, location, and employer.

What is a fulfillment operations manager?

A Fulfillment Operations Manager oversees the processes involved in receiving, storing, and shipping products to customers. They manage warehouse staff, ensure inventory accuracy, optimize workflow efficiency, and maintain high levels of customer satisfaction by meeting shipping deadlines. This role often involves coordinating with other departments such as procurement, logistics, and customer service to ensure smooth operations. Their primary goal is to streamline fulfillment processes while minimizing costs and errors.

What are the key skills and qualifications needed to thrive as a fulfillment operations manager?

To thrive as a Fulfillment Operations Manager, you need expertise in supply chain management, inventory control, and logistics, often supported by a bachelor's degree in business or a related field. Proficiency with warehouse management systems (WMS), enterprise resource planning (ERP) software, and process optimization tools is typically required. Strong leadership, problem-solving abilities, and effective communication are crucial soft skills for managing teams and ensuring smooth operations. These skills enable efficient order fulfillment, cost control, and high customer satisfaction in a fast-paced environment.

What are some common challenges faced by fulfillment operations managers, and how can they be addressed?

Fulfillment Operations Managers often encounter challenges such as fluctuating order volumes, maintaining high accuracy rates, and managing tight shipping deadlines. To address these, managers typically implement robust inventory tracking systems, cross-train staff to handle peak periods, and regularly review workflow processes for efficiency improvements. Building strong communication channels with warehouse teams and other departments also helps quickly resolve issues and ensure that customer expectations are consistently met.

What is the difference between Fulfillment Operations Manager vs Warehouse Supervisor?

AspectFulfillment Operations ManagerWarehouse Supervisor
ResponsibilitiesOversees entire fulfillment process, manages teams, optimizes logistics, and ensures timely deliverySupervises daily warehouse activities, manages staff, and maintains safety and inventory control
Required SkillsLogistics management, leadership, process optimizationInventory management, team supervision, safety protocols
Work EnvironmentOffice-based with warehouse oversight, cross-department collaborationWarehouse floor, hands-on supervision
Common CertificationsSupply Chain Management, Logistics CertificationsForklift Certification, Safety Training

The Fulfillment Operations Manager focuses on overseeing the entire fulfillment process, including logistics and team management, often at a strategic level. In contrast, the Warehouse Supervisor handles daily warehouse operations and staff supervision. Both roles require related skills and certifications but differ in scope and responsibilities.

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Fulfillment Operations Manager jobs near you
Infographic showing various Fulfillment Operations Manager job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 84% Full Time, 11% Part Time, 1% Temporary, 2% Contract, and 1% Nights. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $63,456 per year, or $30.5 per hour.

Senior Operations Manager - eCommerce Fulfillment Operations

Adorama

Chattanooga, TN • On-site

Full-time

Posted 10 days ago

Job description

Our StoryPowering fast, reliable fulfillment for Adorama, Scuba.com and Sunny Sports, the shipping warehouse is the backbone of our e-commerce business. Distributing from two warehouses, we ensure that creators, adventurers, and enthusiasts alike get the gear they need-accurately and on time.
Whether it's camera equipment, dive gear, or outdoor essentials, our warehouse teams handle every step of the process with precision, care, and a deep commitment to the customer experience. We don't just ship products-we help deliver moments of inspiration, exploration, and creativity.
We're a team that takes pride in doing things right-working together to ensure every package that leaves our warehouses reflects the quality, reliability, and service our customers expect from each of our brands.
Our Leadership Principles
  • Growth Mindset: We set high standards, embrace failure, and are open to change.
  • Be Customer-Centered: We focus on the end-to-end customer experience.
  • Take Ownership & Dig Deeper: We are proactive, use data, and avoid shortcuts.
  • Think Like a Start-Up: We move fast, stay flexible, and celebrate every win.
  • Be Humble & Respectful: We assume positive intent, listen actively, and support one another.
Position Summary
This role serves as the second-in-command for the Chattanooga Distribution Center, providing day-to-day operational leadership while supporting the Senior Director of Operations in executing strategic initiatives, developing leaders, driving operational excellence, and preparing the operation for future growth and automation. The Senior Operations Manager is responsible for leading the day-to-day execution of Adorama's 238,000-square-foot eCommerce Fulfillment Distribution Center, supporting approximately 80-110 associates across inbound, inventory, fulfillment, and shipping. The role balances daily operational execution with strategic initiatives, ensuring the operation meets today's performance expectations while preparing for future growth and automation.
Key Responsibilities
Operational Leadership
  • Lead Receiving, Putaway, Inventory Control, ICQC, Replenishment, Picking, Packing, and Shipping processes.
  • Own and proactively plan for daily execution, labor planning, workflow, and customer commitments.
  • Drive cross-functional collaboration, including shared labor management.
Operational Performance Management
  • Own KPIs including SLA, RPH, labor utilization, inventory accuracy, quality, safety, throughput, and cost.
  • Develop and maintain daily operational scorecards and KPI dashboards.
  • Use data to drive decisions and corrective actions.
Leadership & Talent Development
  • Coach and develop managers, supervisors, and team leads.
  • Build accountability and succession strength.
  • Create a respectful, collaborative culture with clear expectations.
Continuous Improvement
  • Lead root-cause investigations.
  • Standardize, document, audit, and sustain processes.
  • Improve productivity, warehouse flow, and storage utilization.
Planning, Projects & Business Management
  • Support annual operating plans, labor forecasting, and budgeting.
  • Lead peak planning and execution.
  • Lead cross-functional operational projects including process improvements, layout changes, and technology implementations.
  • Support capacity planning and operational readiness.
Future Readiness
  • Support warehouse automation, Goods-to-Person (GTP) initiatives, and technology adoption.
Qualifications
Required
  • Minimum 8 years of progressive leadership experience in distribution or fulfillment operations, including at least 5 years in a high-volume B2C/eCommerce fulfillment environment.
  • Experience leading operations through managers and supervisors.
  • Strong KPI management and labor planning.
  • Demonstrated project management experience leading cross-functional operational initiatives.
  • Proven success developing leaders and improving operational performance.
  • Strong analytical, coaching, communication, and problem-solving skills.
Preferred
  • Warehouse automation or Goods-to-Person (GTP) experience.
  • Lean / Six Sigma background.
  • Multi-site distribution leadership.
Leadership Competencies
  • Operational ownership
  • Visible warehouse floor leadership
  • Structured root-cause problem solving
  • Data-driven decision making
  • Coaching and mentoring
  • Building high-performing teams
  • Continuous improvement mindset
  • Calm execution under pressure

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