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Fulfillment Operations Manager Jobs (NOW HIRING)

Zonar

Fulfillment Operations Specialist

Chicago, IL · On-site

Fulfillment Operations Specialist Location: Chicago, Il Employment Type: Full-Time | Non-Exempt ... Utilize fulfillment tools and systems to support order processing and inventory management.

iRESTORE

Fulfillment Operations Supervisor

La Mirada, CA · On-site +1

$80K - $95K/yr

Maintain and optimize routing rules; manage split shipments, held/back-orders, and surge/overflow ... fulfillment, logistics, or distribution operations, including at least 1 year in a lead or ...

Addison Group

Ecommerce Operations Manager

Okarche, OK · On-site

Manage end-to-end order fulfillment operations across D2C and B2C channels * Oversee daily order flow, fulfillment execution, shipping performance, and exception management * Lead relationships with ...

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How much do fulfillment operations manager jobs pay per year?

As of Sep 13, 2026, the average yearly pay for fulfillment operations manager in the United States is $63,456.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,000.00 and $77,500.00 per year, depending on experience, location, and employer.

What is a fulfillment operations manager?

A Fulfillment Operations Manager oversees the processes involved in receiving, storing, and shipping products to customers. They manage warehouse staff, ensure inventory accuracy, optimize workflow efficiency, and maintain high levels of customer satisfaction by meeting shipping deadlines. This role often involves coordinating with other departments such as procurement, logistics, and customer service to ensure smooth operations. Their primary goal is to streamline fulfillment processes while minimizing costs and errors.

What are the key skills and qualifications needed to thrive as a fulfillment operations manager?

To thrive as a Fulfillment Operations Manager, you need expertise in supply chain management, inventory control, and logistics, often supported by a bachelor's degree in business or a related field. Proficiency with warehouse management systems (WMS), enterprise resource planning (ERP) software, and process optimization tools is typically required. Strong leadership, problem-solving abilities, and effective communication are crucial soft skills for managing teams and ensuring smooth operations. These skills enable efficient order fulfillment, cost control, and high customer satisfaction in a fast-paced environment.

What are some common challenges faced by fulfillment operations managers, and how can they be addressed?

Fulfillment Operations Managers often encounter challenges such as fluctuating order volumes, maintaining high accuracy rates, and managing tight shipping deadlines. To address these, managers typically implement robust inventory tracking systems, cross-train staff to handle peak periods, and regularly review workflow processes for efficiency improvements. Building strong communication channels with warehouse teams and other departments also helps quickly resolve issues and ensure that customer expectations are consistently met.

What is the difference between Fulfillment Operations Manager vs Warehouse Supervisor?

AspectFulfillment Operations ManagerWarehouse Supervisor
ResponsibilitiesOversees entire fulfillment process, manages teams, optimizes logistics, and ensures timely deliverySupervises daily warehouse activities, manages staff, and maintains safety and inventory control
Required SkillsLogistics management, leadership, process optimizationInventory management, team supervision, safety protocols
Work EnvironmentOffice-based with warehouse oversight, cross-department collaborationWarehouse floor, hands-on supervision
Common CertificationsSupply Chain Management, Logistics CertificationsForklift Certification, Safety Training

The Fulfillment Operations Manager focuses on overseeing the entire fulfillment process, including logistics and team management, often at a strategic level. In contrast, the Warehouse Supervisor handles daily warehouse operations and staff supervision. Both roles require related skills and certifications but differ in scope and responsibilities.

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Fulfillment Operations Manager jobs near you
Infographic showing various Fulfillment Operations Manager job openings in the United States as of September 2026, with employment types broken down into 1% As Needed, 79% Full Time, 17% Part Time, 1% Temporary, 1% Contract, and 1% Nights. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $63,456 per year, or $30.5 per hour.

Operations Manager, Frozen Fulfillment

Fort Worth, TX • On-site

Thrive Market
Fitness and Sports Centers • 501 - 1,000 employees
Learn more about Thrive Marketexternal

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 21 days ago

Key responsibilities

  • Oversee and optimize the end-to-end fulfillment process within the facility, including inventory management, order processing, shipping, and logistics.

  • Lead, develop, and coach a team of front-line supervisors and hourly staff to ensure operational efficiency, safety, quality, and teamwork standards are met.

  • Coordinate with carriers and logistics partners to ensure timely deliveries and monitor shipping processes to optimize logistics operations.

Thrive Market rating

7.3

Company rating: 7.3 out of 10

Based on 6 frontline employees who took The Breakroom Quiz

Job description

ABOUT THRIVE MARKET 
Thrive Market was founded in 2014 with a mission to make healthy and sustainable living easy and affordable for everyone. As an online, membership-based market, we deliver the highest quality healthy, and sustainable products at member-only prices, while matching every paid membership with a free one for someone in need. Every day, we leverage innovative technology and member-first thinking to help our over 1,600,000+ members find better products, support better brands, and build a better world in the process. We are also a Certified B Corporation, a Public Benefit Corporation, and a Climate Neutral Certified company.
 
Join us as we bring healthy and sustainable living to millions of Americans in the years to come.
 
THE ROLE
At Thrive Market, we have fun, we love what we do and it shows by our expansive growth. Our Thrivers are the backbone of our success and that success has created an exciting employment opportunity at our newest launch site in Dallas, Fort-Worth, TX. Come experience all that we offer and Thrive along with us! 
 
The Fulfillment Operations Manager will be responsible for overseeing and optimizing the end-to-end fulfillment process within the facility. This role involves coordinating and managing various aspects of the fulfillment operations, including inventory management, order processing, shipping, and logistics. The Fulfillment Operations Manager will work closely with cross-functional teams to ensure timely and accurate order fulfillment, member experience, and overall operational efficiency.
 
 
 
SCHEDULE
To Be Determined (overtime as needed to support the business, and must be willing to cover other shifts when needed)
 RESPONSIBILITIES
  • Leads and develops a team of front-line supervisors and approximately 20-50+ hourly Thrivers by embodying Thrive Market values
  • Uphold compliance, productivity, quality, safety, and teamwork standards as the primary source of information
  • Implement engagement and fulfillment strategies to motivate employees and align them with operational goals
  • Maintain performance standards and consistent processes to guarantee reliable services
  • Strategize and execute fulfillment and continuous improvement objectives, clearly communicating these to supervisors
  • Collaborate with carriers to optimize shipping processes and ensure timely deliveries in logistics
  • Provide coaching and development opportunities to supervisors and employees to enhance performance
  • Oversee productivity hours and manage payroll functions to ensure efficient operations
  • Source and screen talent in collaboration with People Operations to maintain a skilled workforce for operational needs
  • Analyze performance reports to identify areas for improvement and provide coaching to supervisors
  • Set clear goals, promote accountability, and exemplify strong performance to support the mission of the operation
  • Supports all safety programs and OSHA compliance to ensure a safe and secure work environment for all Thrivers
  • Acts as the primary information source for the team, maintaining compliance and consistency to enhance team productivity, quality, safety and teamwork
  • Drives the fulfillment operation strategy to ensure that Thrivers are actively engaged, motivated and working towards end results
  • Ensures the team follows core performance standards and established processes in order to drive a consistent experience for the member
  • Drives the planning and execution of fulfillment operation goals and company continuous improvement initiatives
  • Inventory Management - Monitor and manage inventory levels to ensure adequate stock for fulfilling customer orders, implement and maintain effective inventory control measures to minimize errors and discrepancies, collaborate with the procurement team to optimize stock levels and manage inventory turnover
  • Order Processing - Develop and implement streamlined order processing procedures, oversee order fulfillment, address any issues or bottlenecks in the order fulfillment process and implement solutions
  • Logistics and Shipping - Coordinate with carriers and logistics partners to optimize shipping processes, monitor tracking systems and the movement of goods to ensure on-time deliveries
  • Quality Control - Oversee and enforce quality control measures to ensure accurate and error-free order fulfillment, collaborate with quality assurance teams to address and resolve any product quality issues
  • Drives the development of supervisors and Thrivers
  • Serves as the subject matter expert on the proper way to coach, counsel and develop fulfillment Thrivers
  • Owns outbound operation productivity hours  and other payroll functions to ensure Thrivers are productive and aligned with Thrive Market values
  • Consistently coaches and develops supervisors to enhance member experience and fulfillment operations
  • Sources and screens talent and proactively partners with the People Operations team to deliver a consistent and effective hiring process
  • Must be willing to work in a cold / freezer work environment
  • Must be comfortable working in a multi-temperature environment ranging from -10 degrees to 40 degrees Fahrenheit and outside ambient temperatures (including heat and cold)
QUALIFICATIONS
  • Bachelor's degree in business, logistics, supply chain management, or a related field is preferred
  • High School diploma or equivalent
  • Excellent written and verbal communication that is clear, concise, and polished
  • Highest levels of integrity and ethics
  • Dedicated to quality and high standards; Supportive of values
  • Must be proficient in using G-Suite applications
  • Ability to work in a warehouse environment and understand Warehouse Management Systems (Highjump)
  • Minimum of 5-10+ years of proven leadership/supervisory experience within a FC/DC or manufacturing environment
  • Proven ability to lead process improvements through the lean process or Kaizen techniques as well as provide solutions when problem solving
  • Proven ability to quickly adapt and drive the right results using data
BELONG TO A BETTER COMPANY
  • Comprehensive health benefits (medical, dental, vision, life, and disability)
  • Competitive pay + equity
  • 401k match
  • Multiple work schedules available
  • Opportunities for advancement. We have programs that will start you on a path and train you along the way
  • Coverage for Life Coaching & Therapy Sessions on our holistic mental health and well-being platform
  • Free Thrive Market membership and discount on private-label products
  • Casual atmosphere and great people to work with

We're a community of more than 1 Million + members who are united by a singular belief: It should be easy to find better products, support better brands, make better choices, and build a better world in the process.

At Thrive Market, we believe in building a diverse, inclusive, and authentic culture. If you are excited about this role along with our mission and values, we encourage you to apply.

Thrive Market is an EEO/Veterans/Disabled/LGBTQ employer
 
At Thrive Market, our goal is to be a diverse and inclusive workplace that is representative, at all job levels, of the members we serve and the communities we operate in. We're proud to be an inclusive company and an Equal Opportunity Employer and we prohibit discrimination and harassment of any kind. We believe that diversity and inclusion among our teammates is critical to our success as a company, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool. If you're thinking about joining our team, we expect that you would agree!
 
Employment with Thrive Market requires that employees be based in the United States. This is a condition of employment and must be maintained throughout the duration of employment.
 
If you need assistance or accommodation due to a disability, please email us at eeo@thrivemarket.com and we'll be happy to assist you.
 
Ensure your Thrive Market job offer is legitimate and don't fall victim to fraud. Thrive Market never seeks payment from job applicants. Thrive Market recruiters will only reach out to applicants from an @thrivemarket.com email address. For added security, where possible, apply through our company website at.
 
Thrive Market 2026 All rights reserved.
 
JOB INFORMATION
  • Compensation Description - The starting salary range for this position is between $85K - $100K
  • Salary may increase over time based upon: skill, level of responsibility, additional duties, seniority, quantity or quality of production or other legitimate, business-related factors.
  • Total Compensation includes Base Salary, Stock Options, Health and Wellness Benefits, Flexible PTO, Relocation Assistance, and more!

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