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Fulfillment Operations Manager Jobs in Alberta (NOW HIRING)

Manages all aspects of the location to include accurate on time order fulfillment and shipping, on time receiving, manage working capital (as it relates to Operations), inventory and quality ...

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Support Customers and Team Operations Balances fulfillment tasks with positive customer interaction ... Effectively manages work hours and plans ahead to maintain energy and focus throughout the shift.

Support Customers and Team Operations Balances fulfillment tasks with positive customer interaction ... Effectively manages work hours and plans ahead to maintain energy and focus throughout the shift.

Support Customers and Team Operations Balances fulfillment tasks with positive customer interaction ... Effectively manages work hours and plans ahead to maintain energy and focus throughout the shift.

Support Customers and Team Operations Balances fulfillment tasks with positive customer interaction ... Effectively manages work hours and plans ahead to maintain energy and focus throughout the shift.

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Fulfillment Operations Manager information

What is a fulfillment operations manager?

A Fulfillment Operations Manager oversees the processes involved in receiving, storing, and shipping products to customers. They manage warehouse staff, ensure inventory accuracy, optimize workflow efficiency, and maintain high levels of customer satisfaction by meeting shipping deadlines. This role often involves coordinating with other departments such as procurement, logistics, and customer service to ensure smooth operations. Their primary goal is to streamline fulfillment processes while minimizing costs and errors.

What are the key skills and qualifications needed to thrive as a fulfillment operations manager?

To thrive as a Fulfillment Operations Manager, you need expertise in supply chain management, inventory control, and logistics, often supported by a bachelor's degree in business or a related field. Proficiency with warehouse management systems (WMS), enterprise resource planning (ERP) software, and process optimization tools is typically required. Strong leadership, problem-solving abilities, and effective communication are crucial soft skills for managing teams and ensuring smooth operations. These skills enable efficient order fulfillment, cost control, and high customer satisfaction in a fast-paced environment.

What are some common challenges faced by fulfillment operations managers, and how can they be addressed?

Fulfillment Operations Managers often encounter challenges such as fluctuating order volumes, maintaining high accuracy rates, and managing tight shipping deadlines. To address these, managers typically implement robust inventory tracking systems, cross-train staff to handle peak periods, and regularly review workflow processes for efficiency improvements. Building strong communication channels with warehouse teams and other departments also helps quickly resolve issues and ensure that customer expectations are consistently met.

What is the difference between Fulfillment Operations Manager vs Warehouse Supervisor?

AspectFulfillment Operations ManagerWarehouse Supervisor
ResponsibilitiesOversees entire fulfillment process, manages teams, optimizes logistics, and ensures timely deliverySupervises daily warehouse activities, manages staff, and maintains safety and inventory control
Required SkillsLogistics management, leadership, process optimizationInventory management, team supervision, safety protocols
Work EnvironmentOffice-based with warehouse oversight, cross-department collaborationWarehouse floor, hands-on supervision
Common CertificationsSupply Chain Management, Logistics CertificationsForklift Certification, Safety Training

The Fulfillment Operations Manager focuses on overseeing the entire fulfillment process, including logistics and team management, often at a strategic level. In contrast, the Warehouse Supervisor handles daily warehouse operations and staff supervision. Both roles require related skills and certifications but differ in scope and responsibilities.

What are popular job titles related to Fulfillment Operations Manager jobs in Alberta?

For Fulfillment Operations Manager jobs in Alberta, the most frequently searched job titles are:

What job categories do people searching Fulfillment Operations Manager jobs in Alberta look for?

The top searched job categories for Fulfillment Operations Manager jobs in Alberta are:

Infographic showing various Fulfillment Operations Manager job openings in Alberta as of August 2026, with employment types broken down into 85% Full Time, 14% Part Time, and 1% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution.

Manager - Operations

Edmonton, AB

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 2 days ago

New


Job description

Why You'll Love EECOL

When you join EECOL, you become part of a global leader in business-to-business distribution, logistics services and supply chain management solutions. We take pride in having an inclusive and family-like work environment. We provide a compensation package that offers competitive wages, flexible hours, excellent benefits, and a career you can be proud of. There are endless opportunities with our promote-within culture!

What's in it for You

  • Permanent, full-time positions, Monday through Friday. Weekends and evenings are for friends, family, and fun, not work!
  • Enjoy regular salary reviews and incentive opportunities.
  • EECOL is not just a job, but a company where you can learn, develop, and build your career! All training provided.
  • A benefits package designed with your total well-being in mind including generous paid time off, comprehensive insurance options for you and your family, generous flex benefits, health & dental plan, life insurance, vision care, education assistance and a retirement savings plan including Pension, RRSP and TFSA opportunities to save for the future!
  • Enjoy a wide variety of perks including discounts on travel, vehicles, entertainment, shopping and much more.

As the Manager - Operations, you will manage multiple priorities in a customer-centered environment. You will lead a diverse group of team members, which can include Operations Associates, Drivers and Administrative Coordinators. You will interact with other internal departments such as Sales in addition to external customer support and interactions. You will provide exceptional customer service through order fulfilment and problem resolution. You will oversee key performance indicators (KPIs) to maintain and improve service quality. 

Responsibilities:

  • Manages all aspects of the location to include accurate on time order fulfillment and shipping, on time receiving, manage working capital (as it relates to Operations), inventory and quality management systems. 
  • Management responsibility of a location that could include multiple warehouse management systems and/or multifaceted customer value added services.
  • Maintains a safe, secure and inclusive workplace.
  • Manages, coaches, mentors, hires and trains employees.  This also includes performance management.
  • Ensures compliance with policies, procedures, and audit standards (e.g. internal controls, ISO 9000).
  • Manages expense-based profit and loss statement (P&L) to plan.
  • Drives efficiencies within the facility using LEAN methodologies. 
  • Maintains facility tour-ready standards.
  • Ensures preventative maintenance of the facility and all equipment (e.g. material handling equipment, wire cutting machines, racking systems, warehouse infrastructure).
  • Matches facility capacities to customer/sales professionals' expectations.  Works with sales professionals and leadership to ensure alignment with market strategy and accurately set customer expectations.
  • Works with other support departments such as Accounts Payable, Accounts Receivable, Human Resources and Finance. 
  • Actively engaged in developing annual budgets for the facility.

Qualifications:

  • High School Diploma or Equivalent required; Bachelor's Degree preferred
  • 5+ years' operations experience, specifically in distribution center facilities preferred
  • Experience managing a group or team of individual contributors and/or indirectly supervises support staff
  • Knowledge of Microsoft applications (e.g. Excel, Word, Teams, Power Point)
  • Ability to effectively communicate in both group and individual settings
  • Capable of handling multiple priorities with a high sense of urgency
  • Ability to travel 0-25% of the time

Working Environment: Work is generally performed in a warehouse environment.  The noise level is moderately quiet. Generally well ventilated and well lighted.  Warehouse employees may be exposed to all kinds of weather and may be required to wear protective clothing.  Operates heavy equipment.  Strict safety regulations may be required.

This amount is what we reasonably believe we will pay for the position; however, offer amounts may vary based on factors such as geographic location, relevant education, experience, qualifications, skills, shift, or any collective bargaining agreements.

For eligible positions, compensation may include participation in a bonus or sales incentive plan,subject to the terms and conditions of the applicable plan documents. For certain sales roles, EECOL also offers a commission structure that provides additional compensation based on sales results, as defined by the applicable commission plan.

In addition, EECOL offers abenefits program for eligible employees, which may include paid time off, medical, dental, and vision coverage, and retirement savings plans. Additional details about benefits are available here.
Empowering People - Energizing Communities. Since 1919, EECOL Electric has provided material and technical support for the construction, industrial, and residential markets from over 60 locations in Canada. EECOL Electric is driven to provide exceptional service, proprietary solutions, and a complete product portfolio to a diverse range of customers' electrical requirements in automation, utility, lighting, data communication, wire and cable, power distribution, and renewable energy. EECOL's company culture is built on respect, integrity, honesty, and a shared passion for delivering a positive, memorable experience for our customers, partners, and communities.

Join a Team Where Your First Job is Just the Beginning. We believe in the power of our people's success - and that every team member should have the opportunity to grow without limits. EECOL's hire and grow within strategy empowers a change in how companies rely on their team members to move throughout all levels of the company.

By joining our team, your contribution will help businesses and communities bring the right solutions to their electrical needs. If you are looking for an inclusive workplace that offers continuous development opportunities and brings state-of-the-art solutions to our electrical community, then you are in the right place.

Find incredible opportunities to grow your career at Canada's premier electrical products distributor, while helping bring communities together.

EECOL is an affiliated company of Wesco International. Future correspondence, documentation and systems may reference the Wesco name.

This posting is for a current, active vacancy intended for immediate hire.