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It started with a simple idea: what if surgery could be less invasive and recovery less painful? Nearly 30 years later, that question still fuels everything we do at Intuitive. As a global leader in robotic-assisted surgery and minimally invasive care, our technologies—like the da Vinci surgical system and Ion—have transformed how care is delivered for millions of patients worldwide.

We’re a team of engineers, clinicians, and innovators united by one purpose: to make surgery smarter, safer, and more human. Every day, our work helps care teams perform with greater precision and patients recover faster, improving outcomes around the world.

The problems we solve demand creativity, rigor, and collaboration. The work is challenging, but deeply meaningful—because every improvement we make has the potential to change a life.

If you’re ready to contribute to something bigger than yourself and help transform the future of healthcare, you’ll find your purpose here.

Primary Function of Position:

The primary objective for this person is to lead warehouse functional area(s). This individual has significant experience in warehouse operations, technical skills (equipment operation, counting, space utilization, handling efficiency), in-depth knowledge of ISI’s inventory management systems and software (Agile, SAP, WMS, PPG), and strong interpersonal and communication skills. This person would work closely with fellow team members, common stakeholders such as, engineers, cross cross-functional managers, and the supervisor to achieve team performance goals in the areas of safety, quality, and performance.  Goals are set in each of these areas for each quarter, and overall team performance is measured against them.

Leadership is about creating an environment that encourages collaboration, innovation, and creativity. A leader should create a culture where employees feel motivated and engaged and where their ideas and opinions are valued. This type of environment allows people to work together towards a common goal rather than relying on management to tell them what to do.  

Roles & Responsibilities:

The Lead position is crucial because it sets the tone for the rest of the team. They are responsible for creating positive teamwork, setting a good example, and establishing behavior standards for the team. They are also responsible for motivating the team and ensuring everyone works together to achieve the same goals.

• Receiving: Receiving materials, physically and systemically, to be used in production operations and engineering projects.
• Parts Put-away: Physically and systemically move approved production materials from IQC staging areas into SMKT storage locations. (Totes and Bulk)
• Supermarket (SMKT)
• Parts Replenishment: Point-of-use parts replenishment for designated production lines, monitoring pull/push signals from external and internal warehouses.
• MT: Fulfilling and transacting MT requests, received either electronically or via hard copy.
• Sales Order Fulfillment: Fulfilling and transacting Sales Orders and Service Transfer Orders.
• Packout: Shipping Responsibilities to Sterigenics and internal-plant transfers.
• Packing System carts, FRUs and kits. Responsibilities
• Monitor team-member performance (safety, quality, performance, attendance) and escalate issues to management as needed.
• Training: Cross-train or mentor others in areas of expertise (as needed). Must learn and comply with training guidelines and act as a Deputized trainer for the staff. Participate in training meetings and provide training plans for employees to ensure job rotations.
• Reports: Create and distribute daily warehouse reports that include performance to plan, quality issues, and equipment issues. Provide detailed end-of-day reports not covering only direct areas but also an oversight/engagement with other buildings.
• Establish goals for each functional area and coordinate job rotations to enhance the efficiency and productivity of material handlers.
• Prepare and present weekly warehouse data during weekly warehouse management walk-throughs. Present established KPIs and affectively identify additional KPIs.
• Support various Lean Manufacturing initiatives that involve a warehouse-based team.
• Review and disposition discrepant material.  Implement corrective actions to prevent recurrences.
• Review existing operational and process discrepancies in the warehouses and provide technical expertise to improve procedures. Identify non-active, slow-moving parts, communicate with planning teams for product disposition, and establish effective material rotations and turns.
• Follow all corporate, regulatory, established DOP, WIs, safety, and production policies and procedures and maintain an accident- and CAPA-free environment.
• Maintain an excellent attendance record.

Skills, Experience, Education, & Training:

• High school diploma or equivalent.
• 5 years of Material Handling experience or a minimum of 2 years of manufacturing warehouse/assembly ISI experience.
• Proficient in Agile and/or SAP, Microsoft Office, PowerPoint.
• Proficient in training/mentoring other Material Handlers
• Inventory control experience (cycle counting, physical inventories) preferred.
• Proficient at quality record documentation
• Must be able to work independently and make decisions quickly and decisively.
• Ability to lift material up to 50 lbs.
• Experience and/or certification in operating material-handling equipment preferred.
• Extensive walking and repetitive physical motion (squatting, bending, lifting, climbing ladders) is required.
• Demonstrates leadership and communication ability.
• Demonstrates understanding of basic operational principles of assemblies upon which training has been completed.
• Demonstrates ability to diagnose possible root cause failure modes of warehouse transactions

Due to the nature of our business and the role, please note that Intuitive and/or your customer(s) may require that you show current proof of vaccination against certain diseases including COVID-19.  Details can vary by role.

Intuitive is an Equal Opportunity Employer. We provide equal employment opportunities to all qualified applicants and employees, and prohibit discrimination and harassment of any type, without regard to race, sex, pregnancy, sexual orientation, gender identity, national origin, color, age, religion, protected veteran or disability status, genetic information or any other status protected under federal, state, or local applicable laws.

Mandatory Notices

U.S. Export Controls Disclaimer:  In accordance with the U.S. Export Administration Regulations (15 CFR §743.13(b)), some roles at Intuitive Surgical may be subject to U.S. export controls for prospective employees
who are nationals from countries currently on embargo or sanctions status.

Certain information you provide as part of the application will be used for purposes of determining whether Intuitive Surgical will need to (i) obtain an export license from the U.S. Government on your behalf (note: the government’s licensing process can take 3 to 6+ months) or (ii) implement a Technology Control Plan (“TCP”) (note: typically adds 2 weeks to the hiring process).  

For any Intuitive role subject to export controls, final offers are contingent upon obtaining an approved export license and/or an executed TCP prior to the prospective employee’s
start date, which may or may not be flexible, and within a timeframe that does not unreasonably impede the hiring need. If applicable, candidates will be notified and instructed on any requirements for these purposes. 

We will consider for employment qualified applicants with arrest and conviction records in accordance with fair chance laws.

Preference will be given to qualified candidates who do not reside, or plan to reside, in Alabama, Arkansas, Delaware, Florida, Indiana, Iowa, Louisiana, Maryland, Mississippi, Missouri, Oklahoma, Pennsylvania, South Carolina, or Tennessee.

This position may be filled at a different job level than listed here depending on
business need and/or on the selected candidate’s experience, knowledge and skills.
Compensation will be based primarily on the job level at which the role is filled and the
candidate’s qualifications, consistent with applicable law.

We provide market-competitive compensation packages, inclusive of base pay, incentives, benefits, and equity. It would not be typical for someone to be hired at the top end of range for the role, as actual pay will be determined based on several factors, including experience, skills, and qualifications. The target compensation ranges are listed.