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Fssa Jobs (NOW HIRING)

State of Indiana

State Eligibility Manager

Peru, IN

$42K/yr

About the Family & Social Services Administration (FSSA): The Division of Family Resources (DFR) within the Family and Social Services Administration (FSSA) is responsible for establishing ...

State of Indiana

State Eligibility Manager

Peru, IN · On-site

$42K/yr

About the Family & Social Services Administration (FSSA): The Division of Family Resources (DFR) within the Family and Social Services Administration (FSSA) is responsible for establishing ...

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How much do fssa jobs pay per year?

As of Jun 14, 2026, the average yearly pay for fssa in the United States is $67,919.00, according to ZipRecruiter salary data. Most workers in this role earn between $55,000.00 and $75,500.00 per year, depending on experience, location, and employer.

What are typical daily responsibilities for a Family Services Specialist Associate (FSSA)?

Family Services Specialist Associates typically manage a case load of clients, conduct intake interviews, assess eligibility for social programs, and develop service plans tailored to each family's needs. On a daily basis, you might coordinate with other social service agencies, document case notes, and follow up with clients to ensure they receive appropriate support. The role often involves direct interaction with families facing a variety of challenges, requiring both administrative and interpersonal skills. Teamwork is also important, as FSSAs regularly collaborate with supervisors, counselors, and external partners to deliver comprehensive services.

What are the key skills and qualifications needed to thrive in the Fssa position, and why are they important?

To thrive as a Family Services Specialist Associate (FSSA), you need a background in social work, human services, or a related field, often supported by a relevant degree or certification. Familiarity with case management software, state and federal assistance programs, and standard office systems is commonly required. Strong communication, compassion, and problem-solving abilities are essential for building rapport and supporting diverse families. These skills ensure effective support for clients while maintaining compliance with program guidelines and managing complex caseloads.

What is an FSSA job?

An FSSA (Family Support Specialist Associate) job typically involves assisting individuals and families in accessing social services, such as food assistance, healthcare programs, and financial support. Responsibilities may include processing applications, verifying eligibility, and providing guidance on available resources. FSSAs often work for government or community organizations to help improve the well-being of those in need. Strong communication and problem-solving skills are essential for success in this role.

More about Fssa jobs
What cities are hiring for Fssa jobs? Cities with the most Fssa job openings:
What are the most commonly searched types of Fssa jobs? The most popular types of Fssa jobs are:
What job categories do people searching Fssa jobs look for? The top searched job categories for Fssa jobs are:
Fssa jobs near you
Infographic showing various Fssa job openings in the United States as of June 2026, with employment types broken down into 97% Full Time, 2% Part Time, and 1% Contract. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $67,919 per year, or $32.7 per hour.
State Eligibility Consultant

State Eligibility Consultant

State of Indiana

Connersville, IN • On-site

$37K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 7 days ago

State Of Indiana rating

6.9

Company rating: 6.9 out of 10

Based on 183 frontline employees who took The Breakroom Quiz

42nd of 50 rated states

Job description

Work for Indiana
Begin a fulfilling career with the State of Indiana by joining one of the largest employers in the state, offering a range of opportunities across 60+ agencies. At the state, you'll find competitive compensation, a robust benefits package and a commitment to work-life balance. Most importantly, you'll have the chance to make a real and measurable impact on the lives of Hoosiers across Indiana.
About the Family & Social Services Administration (FSSA):
The Division of Family Resources (DFR) within the Family and Social Services Administration (FSSA) is responsible for establishing eligibility for Medicaid, Supplemental Nutrition Assistance Program and Temporary Assistance for Needy Families benefits. The division also manages the timely and accurate delivery of SNAP and TANF benefits. DFR also provides employment and training services to some SNAP and TANF recipients. The division's overarching focus is the support and preservation of families by emphasizing self-sufficiency and personal responsibility.
Salary:
The salary for this position traditionally starts at $37,648.00 but may be commensurate with education and work experience. Use our Compensation Calculator to view the total compensation package.
A Day in the Life:
The essential functions of this role are as follows:
  • Review all eligibility recommendations and information provided by contract staff.
  • Make an eligibility determination for appropriate benefits and waiver programs in compliance with state and federal rules, regulations, and guidelines.
  • Examine data matches to find inconsistent and unreported data.
  • Approve claims referred and calculated by the Contractor.
  • Conduct full eligibility interviews for SNAP, TANF and Medicaid applicants.
  • Keep current on all changes in rules, regulations, and guidelines regarding the individual benefit programs.

The job profile is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Other duties, responsibilities and activities may change or be assigned at any time with or without notice.
What You'll Need for Success:
Individuals in this role should minimally be able to articulate or demonstrate the following:
  • Be willing to travel with reasonable accommodation.
  • Thorough knowledge of public assistance policy, practices, and procedures.
  • Thorough knowledge of federal, state, and local rules and regulations related to public assistance programs.
  • Working knowledge of computerized eligibility systems.
  • Ability to identify problems, evaluate alternatives, and implement effective solutions.
  • Ability to use tact and empathy in dealing with people from varied backgrounds.
  • Ability to use discretion in dealing with all clients, and fellow employees' personal information.
  • Demonstrates effective interview and communication skills.
  • Ability to be flexible and self-motivated in managing multiple priorities.
  • Ability to work independently and as part of a team.
  • Ability to perform basic mathematical calculations.
  • A degree is not required.

Individuals should have the ability to perform essential functions with or without reasonable accommodation.
Supervisory Responsibilities/Direct Reports:
This role may be utilized in a supervisory capacity based on agency needs.
Benefits of Employment with the State of Indiana:
The State of Indiana offers a comprehensive benefit package for full-time employees which includes:
  • Three (3) medical plan options (including RX coverage) as well as vision and dental plans
  • Wellness Rewards Program: Complete wellness activities to earn gift card rewards
  • Health savings account, which includes bi-weekly state contribution
  • Deferred compensation 457(b) account (similar to 401(k) plan) with employer match
  • Two (2) fully-funded pension plan options
  • A robust, comprehensive program of leave policies covering a variety of employee needs, including but not limited to:
    • 150 hours of paid New Parent Leave and up to eight weeks of paid Childbirth Recovery Leave for eligible mothers
    • Up to 15 hours of paid community service leave
  • Combined 180 hours of paid vacation, personal, and sick leave time off
  • 12 paid holidays, 14 on election years
  • Education Reimbursement Program
  • Group life insurance
  • Referral Bonus program
  • Employee assistance program that allows for covered behavioral health visits
  • Qualified employer for the Public Service Loan Forgiveness Program
  • Free Parking for most positions
  • Free LinkedIn Learning access

Equal Employment Opportunity:
The State of Indiana is an Equal Opportunity Employer and is committed to recruiting, selecting, developing, and promoting employees based on individual ability and job performance. Reasonable accommodations may be available to enable individuals with disabilities to complete the application and interview process as well as perform the essential functions of a role. If you require reasonable accommodations to complete this application, you can request assistance by contacting the Indiana State Personnel Department at jobs@spd.IN.gov.
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