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How much do fso field technician jobs pay per hour?

As of Aug 9, 2026, the average hourly pay for fso field technician in the United States is $23.18, according to ZipRecruiter salary data. Most workers in this role earn between $18.99 and $25.96 per hour, depending on experience, location, and employer.

What is the difference between Fso Field Technician vs Cable Installer?

AspectFso Field TechnicianCable Installer
Required CertificationsFiber optic certifications, safety trainingBasic electrical and safety certifications
Work EnvironmentOutdoor, installation and maintenance of fiber optic networksIndoor/outdoor, installing cable lines in buildings or underground
Employer & IndustryTelecommunications, internet providers

Fso Field Technicians and Cable Installers both work in the telecommunications industry, but Fso Field Technicians focus on fiber optic systems, requiring specialized certifications and working primarily outdoors on high-speed networks. Cable Installers typically handle coaxial or Ethernet cables, often working indoors or in residential settings. While their roles overlap in installation tasks, Fso Field Technicians require more technical training specific to fiber optics.

What does an FSO Field Technician do?

An FSO (Field Service Operations) Field Technician is responsible for installing, maintaining, and repairing equipment or systems at client sites. Their work often involves troubleshooting technical issues, performing scheduled maintenance, and ensuring that equipment is running efficiently. FSO Field Technicians may work with various technologies, such as telecommunications, networking hardware, or industrial machinery, depending on the industry. They typically travel to different locations and interact directly with customers to resolve technical problems and provide support.

What are some common challenges FSO Field Technicians face while working on customer sites, and how can they prepare for them?

FSO Field Technicians often encounter challenges such as troubleshooting complex equipment issues under tight deadlines and adapting to varying work environments at different customer locations. Effective communication is essential, as technicians must clearly explain technical information to clients with varying levels of technical knowledge. Preparation includes staying updated on the latest equipment, carrying a well-stocked toolkit, and maintaining flexibility to manage unexpected situations. Building strong problem-solving skills and being proactive about safety protocols also help ensure success in the field.

What are the key skills and qualifications needed to thrive as an FSO Field Technician?

To thrive as an FSO Field Technician, you need a solid understanding of electronics, troubleshooting, and networking, often supported by an associate degree or technical certification. Familiarity with diagnostic tools, ticketing systems, and certifications like CompTIA A+ or Cisco CCNA are typically required. Strong problem-solving skills, effective communication, and the ability to work independently are essential soft skills. These abilities ensure efficient onsite service, quick issue resolution, and high customer satisfaction in the field.
More about Fso Field Technician jobs
What job categories do people searching Fso Field Technician jobs look for? The top searched job categories for Fso Field Technician jobs are:
Fso Field Technician jobs near you
Infographic showing various Fso Field Technician job openings in the United States as of August 2026, with employment types broken down into 87% Full Time, 10% Part Time, and 3% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $48,222 per year, or $23.2 per hour.

IT Field Service Support

Noblesoft Technologies

Buffalo, NY • On-site

Contractor

Re-posted 3 days ago

Job description

Job Title:  IT Field Service Support

Location: Buffalo, NY 14211 (Onsite)

Mode : Contract

Job responsibilities:

  • Ability to travel to remote locations
  • Have own vehicle to drive to different locations and support end Users / Mileage will be reimbursed.
  • Will be available on call support during weekends/ holidays as per request.
  • You will be required to provide Deskside / OSS / FSO technical support to Desktop PCs, Laptops, Tablets, Smart Phones, Desk telephony, AV equipment, Comms room devices/activities, desk cabling, Software installation and troubleshooting and any other related technology. 
  • Providing a high level of customer satisfaction and extremely strong communicator in both verbal and written communicate in the local language. 
  • Support includes specification, installation, and testing of computer systems and peripherals within established standards and guidelines. Activities require interaction with application software and operating systems to diagnose and resolve unique, non-recurring problems.
  • Work self-sufficiently to perform fault diagnostics, delivery user requirements, while maintaining standards and SLAs.
  • Accurately testing, identifying, preparing, repairing, resolving, and documenting end user technical issues relating to Desktop support. Devices include, but not limited to Desktop PC, Micro PC, Thin Client, Laptop, Tablet, Smartphone, Desk equipment, Cabling, Comms patching, Printers, MFDs, and basic network connectivity.
  • Hands on role, expected to provide 2nd line IT support to the business community ensuring that all requirements are met within agreed service level agreement
  • Customer ticketing is worked upon to ensure the timely delivery of service, along with regular, professions, users facing updates
  • To provide infrastructure administration functions
  • Providing on-site cover as part of a shift arrangement
  • Support inline with contracted business working hours
  • Provide site support in remote offices when required
  • Troubleshooting and resolving software issues; OS Imaging/reimaging and associated systems administration activities
  • Taking ownership of issues through to resolution on all appropriate requests 
  • Categorize and prioritize end user support requests and service requests by utilizing a Customer ticketing system to track tickets and provide up-to-date status and information
  • Ensuring regular customer interaction to adhere with update SLA’s and high levels of customer service
  • Providing daily ticket updates to ensure users are fully updated on updates
  • Move equipment associated with service requests, inline with health and safety guidelines
  • Performing asset inventory activities as needed
  • End user training and guidance on the use of hardware and software
  • Recommends and / or performs upgrades to end user devices
  • This position requires the ability to work in a BAU and / or project-based environment requiring flexibility and teamwork 
  • Performs other duties as assigned

Skills Required:

  • Excellent skills in user IT infrastructure – Desktops, Laptops, Printers, Handhelds, Smartphone etc. 
  • Strong technical skills in Microsoft Windows 11 (including legacy versions), Office 365, Teams, Google, Service Now and other well-known applications  
  • Administration experience of Azure, Intune, MS Active Directory users & groups, policies and management concepts
  • Effective communication in English and/or local language
  • Basic known workings of LAN technologies and hardware
  • Ability to support technically video conferencing equipment