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Fsm Jobs (NOW HIRING)

We're looking for a ServiceNow Field Service Management (FSM) Architect to lead the design and delivery of enterprise ServiceNow FSM solutions for our clients. This is a client-facing role that ...

Senior ServiceNow Developer - FSM (356)

Arlington, VA · On-site +1

$62 - $85.50/hr

Description OVERVIEW iTech AG is seeking a Senior ServiceNow Developer - Field Service Management (FSM) to support federal programs by designing, developing, and enhancing ServiceNow Field Service ...

Senior ServiceNow Developer - FSM (356)

Arlington, VA · On-site

$62.25 - $85.50/hr

OVERVIEW iTech AG is seeking a Senior ServiceNow Developer - Field Service Management (FSM) to support federal programs by designing, developing, and enhancing ServiceNow Field Service Management ...

$89K - $115K/yr

National Account Manager - GPO & FSM Accounts Position Summary The National Account Manager is responsible for developing and executing strategic growth plans for assigned Group Purchasing ...

$89K - $115K/yr

National Account Manager - GPO & FSM Accounts Position Summary The National Account Manager is responsible for developing and executing strategic growth plans for assigned Group Purchasing ...

Mechanic (JFK Airport)

Queens, NY · On-site

$20 - $28/hr

FSM Group, LLC, an aviation fuel management company with multiple locations in the US, has an immediate need for multiple Mechanic positions for ground services equipment maintenance at its JFK ...

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Fsm information

See salary details

$8

$13

$15

How much do fsm jobs pay per hour?

As of Jul 29, 2026, the average hourly pay for fsm in the United States is $13.10, according to ZipRecruiter salary data. Most workers in this role earn between $12.26 and $13.94 per hour, depending on experience, location, and employer.

What are some common challenges faced by FSMs (Field Service Managers) and how can they be addressed on the job?

Field Service Managers often encounter challenges such as coordinating schedules for field technicians, ensuring timely completion of service calls, and maintaining high customer satisfaction. Balancing urgent service requests with planned maintenance can be demanding, especially when resources are limited. Successful FSMs use strong organizational skills and real-time communication tools to manage workloads effectively and foster teamwork. Regular training and feedback sessions with technicians also help improve performance and solve recurring issues.

What are FSMs (Finite State Machines)?

FSM stands for Finite State Machine, a computational model used to design algorithms, workflows, or systems that can be in one of a finite number of states at any given time. FSMs transition from one state to another in response to external inputs or events, making them useful for modeling sequential logic, control systems, and various software applications. They are widely used in areas like digital circuit design, software engineering, gaming, and robotics to manage complex behaviors efficiently.

What is the difference between Fsm vs Technician?

AspectFsmTechnician
Required CredentialsTypically requires certifications like factory or technical certifications, sometimes a high school diploma or equivalentOften requires technical certifications or associate degrees depending on specialization
Work EnvironmentField-based, traveling to client sites or facilitiesCan be field or shop-based, depending on the industry
Employer & Industry UsageCommon in manufacturing, service, and technical industriesWidely used across electronics, automotive, and technical service sectors

In summary, Fsm and Technician roles share similar credentials and work environments, often involving technical skills and fieldwork. However, FSMs typically have more managerial or supervisory responsibilities, while technicians focus more on hands-on technical tasks.

What are the key skills and qualifications needed to thrive as a Facilities Services Manager (FSM), and why are they important?

To thrive as a Facilities Services Manager, you need expertise in building maintenance, operations management, budgeting, and a relevant degree or certification such as IFMA’s CFM. Familiarity with building management systems (BMS), Computerized Maintenance Management Systems (CMMS), and compliance with safety regulations is crucial. Strong leadership, problem-solving abilities, and effective communication help coordinate staff and respond to issues efficiently. These skills ensure safe, efficient facility operations and high-quality service delivery in diverse environments.
More about Fsm jobs
What cities are hiring for Fsm jobs? Cities with the most Fsm job openings:
What states have the most Fsm jobs? States with the most job openings for Fsm jobs include:
Infographic showing various Fsm job openings in the United States as of July 2026, with employment types broken down into 94% Full Time, 2% Part Time, 3% Contract, and 1% Nights. Highlights an 88% Physical, 2% Hybrid, and 10% Remote job distribution, with an average salary of $27,256 per year, or $13.1 per hour.

Supervisor - SAP, EAM/FSM

Summit Utilities Inc

Little Rock, AR • On-site

Full-time

Medical, Dental, Vision

Re-posted 20 days ago


Job description

Join our growing team and discover why Summit Utilities, Inc. continues to earn national and regional recognition as an employer of choice. Our recognitions include Best Places to Work in Maine (2019–2025); Best Places to Work in Arkansas (2020, 2023, 2025); Best Places to Work in Oklahoma (2022–2025); Best Places to Work in Missouri (2023 and 2026); Best Places to Work in Colorado (2025); Forbes America’s Best Small Employers (2023); and, most recently, Proud and Purposeful Employer (2026).


Summit is a growing natural gas utility that’s committed to delivering reliable energy to homes and businesses in Arkansas, Colorado, Maine, Missouri, Oklahoma, and Texas. Being part of the Summit team means embracing excellence and innovation, committing to safety each and every day, and doing all that we can to serve each other, our customers, and the communities where we live. We aim to bring warmth and energy to everything we do.


We are pleased to announce an exciting opportunity for a Supervisor of SAP, EAM/FSM (SGL 35) to work in a hybrid capacity from one of our offices in Arkansas or Oklahoma, or remotely from Texas.

POSITION SUMMARY

The Supervisor of SAP, EAM/FSM, is the IT owner and leader for Summit Utilities’ Field Service Management (FSM) and Enterprise Asset Management (EAM) platforms. Ideal candidates have a broad range of experience with FSM and SAP IS-U S/4HANA EAM, PM providing functional analysis, solution design, configuration, and implementation support to ensure efficient business processes and solutions related to asset maintenance and field service operations. This role has primary accountability for FSM architecture, roadmap, design governance, delivery quality, and long-term platform sustainability. The position leads internal SAP resources and external vendors while partnering with business leaders on FSM solution design and integration with SAP S/4HANA EAM, GIS, mobile, and other platforms. The candidate must demonstrate excellent problem-solving skills, communication abilities, team leadership, and the capacity to work in a remote collaborative environment.

PRIMARY DUTIES AND RESPONSIBILITIES

Enterprise FSM and EAM Architecture & Platform Ownership

  • Oversee support and enhancement of SAP FSM solutions, ensuring seamless integration with SAP S/4HANA, EAM, Cloud for Customer (C4C), and other enterprise systems.
  • Supervise configuration, implementation, and maintenance of SAP EAM/PM modules, including preventive and corrective maintenance, work orders, notifications, equipment master data, and asset lifecycle management.
  • Own and enforce the enterprise FSM architecture, design principles, and platform roadmap and ensure FSM solutions are scalable, secure, and aligned with long-term enterprise architecture.
  • Stay up to date with SAP and AI advancements and recommend system enhancements, automation, and process improvements.

FSM Delivery Governance & Technical Authority

  • Work closely with business stakeholders to analyze requirements, identify gaps, and design optimized solutions for maintenance and field service operations.
  • Govern FSM delivery across internal teams and vendors.
  • Approve FSM designs, configurations, and release readiness.
  • Function as escalation authority for complex FSM defects and integration conflicts.

Vendor Management & Delivery Oversight

  • Function as IT product owner for FSM system integrators and vendors.
  • Define architectural standards and delivery expectations within Statements of Work (SOWs).
  • Review vendor deliverables and validate compliance with FSM platform standards.
  • Ensure effective knowledge transfer and overall reduced vendor dependency long term.

People Leadership & Capability Development

  • Supervise and develop SAP FSM/EAM analysts.
  • Establish clear design ownership boundaries and technical accountability.
  • Coach team members on FSM architecture, design quality, and risk management.

SAP and IT Architectural Alignment (Supporting)

  • Collaborate with technical and business teams to ensure data consistency, integration with GIS, mobile solutions, and other external applications.

Testing, Governance & Platform Integrity

  • Oversee system testing (unit, integration, and UAT), functional documentation, and mapping to business process documentation.
  • Own FSM change governance, testing standards, and release sign-off.
  • Ensure UAT validates end-to-end field execution scenarios.

EDUCATION AND WORK EXPERIENCE

  • Bachelor’s degree in computer science, Information Technology, or Engineering is preferred or combination of education and equivalent experience.
  • 2+ years’ experience in SAP Plant Maintenance, Asset Management, Customer Service, and integration with other EAM applications.
  • 3+ years’ experience with configuration, implementation, and integration of FSM Planning & Dispatching, FSM Mobile and FSM Smartform products
  • Knowledge of SAP S/4HANA, Fiori apps, and mobile solutions for FSM/EAM.
  • Experience with collaborating and managing SAP and FSM product vendors and other third-party solutions.
  • 2+ years’ experience with large scale SAP S/4HANA design, implementation, and support.
  • Experience deploying SAP in the cloud preferably on Azure or AWS a plus.
  • Experience or knowledge with SAP Private Cloud Edition (PCE) is a plus.
  • SAP FSM and/or EAM/PM certification is a plus.

KNOWLEDGE, SKILLS, ABILITIES

  • Strong functional expertise in SAP FSM and EAM/PM modules. Utility sector experience preferred.
  • Ability to analyze business requirements and translate them into SAP solutions.
  • Hands-on experience with FSM Planning & Dispatching, FSM Mobile, SAP configuration, master data management, and reporting tools.
  • Strong problem-solving skills and ability to work collaboratively across teams.
  • Excellent team leadership, stakeholder management, and vendor management skills
  • Influencer resulting in a trusted advisor relationship between IT and the business.
  • Robust presentation, facilitation, negotiation, and conflict resolution skills.
  • Ability to work in a fast-paced environment, handling multiple projects and priorities.
  • Not afraid to fail but always has a plan to remediate a failure.

The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and/or skills required of all personnel so classified.

Summit offers competitive pay and medical/dental/vision and other benefits that provide flexibility, choice, and support to our employees when they need it most. We understand that home and family are essential pieces of your life, and our benefits are designed to support you both at work and at home.

Summit Utilities, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or protected veteran status and will not be discriminated against on the basis of disability or veteran status.