1

Frontline Support Jobs in Missouri (NOW HIRING)

Provide frontline support to employees by addressing inquiries and requests related to policies, My URBN, timekeeping, benefits, and pay. * Conduct floor walks frequently to engage with employees and ...

The Support Engineer will report directly to the Senior Software Architect and will be responsible for being FLEX's 'frontline' tech support for FLEX internal team and Merchant ( This is a remote ...

The Support Engineer will report directly to the Senior Software Architect and will be responsible for being FLEX's 'frontline' tech support for FLEX internal team and Merchant (This is a remote role ...

New

As a Senior Customer Service Specialist, you will provide frontline support to patients using the Oracle Health Patient Portal. You will use strong customer service, communication, and basic ...

As a Senior Customer Service Specialist, you will provide frontline support to patients using the Oracle Health Patient Portal. You will use strong customer service, communication, and basic ...

Showing results 21-40

Frontline Support information

See Missouri salary details

$9

$18

$26

How much do frontline support jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for frontline support in Missouri is $18.35, according to ZipRecruiter salary data. Most workers in this role earn between $15.34 and $19.86 per hour, depending on experience, location, and employer.

What is a frontline support?

A Frontline Support role involves being the first point of contact for customers or clients who need assistance with a company's products or services. Frontline Support professionals handle inquiries, troubleshoot issues, and provide solutions or escalate problems to higher-level support if necessary. They play a crucial role in maintaining customer satisfaction and ensuring a positive experience. The job typically requires strong communication skills, patience, and a good understanding of the company's offerings.

What are the key skills and qualifications needed to thrive as a frontline support professional?

To thrive as a Frontline Support professional, you need strong problem-solving abilities, customer service skills, and typically a background in IT or relevant product knowledge. Familiarity with ticketing systems (like Zendesk or Freshdesk), CRM tools, and sometimes basic troubleshooting certifications (such as CompTIA IT Fundamentals) are commonly required. Excellent communication, patience, and the ability to remain calm under pressure help individuals stand out in this role. These skills ensure efficient issue resolution, positive customer experiences, and the smooth operation of support processes.

What are some common challenges faced by frontline support professionals, and how can they effectively manage them?

Frontline Support professionals often encounter challenges such as handling high volumes of customer inquiries, managing difficult interactions, and quickly adapting to new product updates or procedures. To effectively manage these challenges, it's important to develop strong communication skills, practice patience, and utilize available support resources like knowledge bases and escalation protocols. Collaborating closely with team members and regularly participating in training sessions can also help maintain up-to-date knowledge and foster a supportive work environment.

What is the difference between Frontline Support vs Customer Service Representative?

AspectFrontline SupportCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; technical certifications often preferredHigh school diploma or equivalent; customer service training beneficial
Work EnvironmentTechnical support centers, on-site or remoteCall centers, retail, or office settings
Industry UsageIT, telecommunications, technical fieldsRetail, hospitality, general services
Common Search/ComparisonTechnical skills, troubleshooting, support rolesCustomer interaction, communication skills

Frontline Support and Customer Service Representative roles both involve assisting clients, but Frontline Support typically requires technical knowledge and troubleshooting skills, often in IT or technical industries. Customer Service Representatives focus on general customer interactions, often in retail or service sectors. Understanding these differences helps job seekers find roles aligned with their skills and career goals.

What are popular job titles related to Frontline Support jobs in Missouri?

For Frontline Support jobs in Missouri, the most frequently searched job titles are:

Infographic showing various Frontline Support job openings in Missouri as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 24% Part Time, and 3% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $38,176 per year, or $18.4 per hour.

Senior Growth Marketing Manager

Frontline Managed Services

Creve Coeur, MO • On-site

$120 - $170/hr

Other

Posted 29 days ago


Key responsibilities

  • Design and execute go-to-market plays and integrated campaigns to increase market awareness and demand for services.

  • Conduct market, customer, and competitive research to identify buyer needs, market opportunities, and differentiation points.

  • Manage campaign content, collateral, and execution across multiple channels, including digital, events, and sales outreach.


Job description

Welcome to Frontline Managed Services® – where innovation, technology, and efficiency converge to redefine the landscape of IT, Financial, and Administrative Managed Services for legal and professional service firms. As pioneers in the industry, we are driven by a relentless commitment to excellence.

Join Our Team and Be a Catalyst for Change!

We don't just follow industry standards; we set them. Our dynamic environment thrives on pushing boundaries and embracing challenges. We are more than a workplace; we are a community of forward-thinkers dedicated to shaping the future.

Position Summary

Frontline Managed Services is seeking a Senior Growth Marketing Manager to design and execute go-to-market plays and integrated campaigns that increase market awareness, generate demand, and support pipeline growth.

This role will translate GTM strategy into actionable programs for priority services, solutions, market segments, and growth initiatives. The Senior Growth Marketing Manager will own the process from market research and audience segmentation through campaign strategy, content development, launch, measurement, and optimization.

The ideal candidate combines strategic thinking with hands‑on execution and can work effectively across marketing, sales, delivery leaders, partners, and external agencies.

Key Responsibilities
  • Design and execute GTM plays and integrated campaigns to drive brand awareness and demand for full portfolio of services.
  • Conduct customer, market, and competitive research to identify buyer needs, market opportunities, buying triggers, and areas of differentiation.
  • Define target segments, buyer personas, customer journeys, campaign audiences, channel strategies, offers, and success metrics.
  • Translate GTM strategy into detailed tactical plans, including messaging, content, channels, timelines, budgets, and conversion paths.
  • Develop positioning, value propositions, campaign messaging, and buyer-focused narratives that connect Frontline’s capabilities to meaningful law firm outcomes.
  • Create and manage campaign content and collateral, including emails, landing pages, presentations, solution briefs, case studies, sales tools, thought leadership, webinars, event materials, and digital advertising.
  • Execute account-based campaigns across paid search, social media, email, content, events, webinars, partner channels, and sales outreach working with internal operations teams and agency partners.
  • Manage and develop the SDR team, including setting priorities, aligning outreach with GTM campaigns, establishing performance expectations, monitoring results, and optimizing prospecting and follow‑up strategies to improve engagement, meeting conversion, and pipeline creation.
  • Equip sales, SDR, and client experience teams with campaign briefs, messaging, content, target account guidance, and follow‑up strategies.
  • Manage campaign timelines, deliverables, budgets, dependencies, and stakeholder communications.
  • Track campaign and funnel performance, including engagement, lead generation, conversion, pipeline contribution, and channel effectiveness.
  • Use performance data and market feedback to optimize audiences, messaging, offers, content, channels, and campaign execution.
  • Maintain a working knowledge of customer needs, competitive developments, industry trends, and portfolio priorities.
Qualifications
  • 8–12 or more years of experience in growth marketing, demand generation, product marketing, portfolio marketing, or go‑to‑market campaign management.
  • Experience developing and executing integrated B2B campaigns for technology, managed services, professional services, or other complex offerings.
  • Strong experience with market research, segmentation, buyer journeys, positioning, messaging, campaign planning, and content development.
  • Demonstrated ability to translate business and GTM strategy into practical, executable marketing programs.
  • Hands‑on experience creating campaign content, sales collateral, digital assets, and executive‑ready presentations.
  • Experience activating campaigns across paid, digital, content, event, partner, and sales channels.
  • Strong project management skills and the ability to coordinate multiple teams, stakeholders, and deliverables.
  • Experience using campaign and pipeline data to evaluate performance and recommend improvements.
  • Strong writing, communication, collaboration, and presentation skills.
  • Experience in IT services, managed services, cybersecurity, or the legal industry is a plus.
Join Us

At Frontline Managed Services, we celebrate different backgrounds, experiences, and perspectives. We are committed to building a team that reflects the clients and communities we serve.

“We are an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.”

“We are an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.”

#J-18808-Ljbffr