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Frontline Support Jobs in Missouri (NOW HIRING)

Nuuly

HR Administrator

Raymore, MO · On-site

Provide frontline support to employees by addressing inquiries and requests related to policies, My URBN, timekeeping, benefits, and pay. * Conduct floor walks frequently to engage with employees and ...

New

Urban Outfitters , Inc.

HR Administrator

Raymore, MO · On-site

Provide frontline support to employees by addressing inquiries and requests related to policies, My URBN, timekeeping, benefits, and pay. * Conduct floor walks frequently to engage with employees and ...

New

Nuuly

Nuuly HR Administrator

Raymore, MO · On-site

Provide frontline support to employees by addressing inquiries and requests related to policies, My URBN, timekeeping, benefits, and pay. * Conduct floor walks frequently to engage with employees and ...

New

Datavant

Lead, Area Health Information Specialist

Bolivar, MO · On-site

$94K - $95K/yr

Providing frontline support by answering staff questions and resolving issues, training and onboarding team members, and monitoring performance to identify and address gaps in efficiency. * Support ...

Plug

Customer Experience Representative

Saint Louis, MO · On-site

$15.50 - $21.25/hr

Able to handle a variety of office tasks and team projects beyond frontline support. Strong Advantage * Experience with a CRM platform (e.g., Zendesk, Salesforce, Richpanel, or similar)

University of Pennsylvania

$16.25 - $22.25/hr

Must be comfortable providing frontline support and collaborating with stakeholders all levels including alumni, staff, and faculty. * Excellent written and oral communication skills. * Ability to ...

Datavant

Lead, Area Health Information Specialist

Bolivar, MO · On-site

$94K - $95K/yr

Providing frontline support by answering staff questions and resolving issues, training and onboarding team members, and monitoring performance to identify and address gaps in efficiency. * Support ...

Datavant

Lead, Area Health Information Specialist

Bolivar, MO · On-site

$94K - $95K/yr

Providing frontline support by answering staff questions and resolving issues, training and onboarding team members, and monitoring performance to identify and address gaps in efficiency. * Support ...

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All JobsFrontline Support JobsFrontline Support Jobs in Missouri

Frontline Support information

See Missouri salary details

$9

$18

$26

How much do frontline support jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for frontline support in Missouri is $18.35, according to ZipRecruiter salary data. Most workers in this role earn between $15.34 and $19.86 per hour, depending on experience, location, and employer.

What is a frontline support?

A Frontline Support role involves being the first point of contact for customers or clients who need assistance with a company's products or services. Frontline Support professionals handle inquiries, troubleshoot issues, and provide solutions or escalate problems to higher-level support if necessary. They play a crucial role in maintaining customer satisfaction and ensuring a positive experience. The job typically requires strong communication skills, patience, and a good understanding of the company's offerings.

What is the difference between Frontline Support vs Customer Service Representative?

AspectFrontline SupportCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; technical certifications often preferredHigh school diploma or equivalent; customer service training beneficial
Work EnvironmentTechnical support centers, on-site or remoteCall centers, retail, or office settings
Industry UsageIT, telecommunications, technical fieldsRetail, hospitality, general services
Common Search/ComparisonTechnical skills, troubleshooting, support rolesCustomer interaction, communication skills

Frontline Support and Customer Service Representative roles both involve assisting clients, but Frontline Support typically requires technical knowledge and troubleshooting skills, often in IT or technical industries. Customer Service Representatives focus on general customer interactions, often in retail or service sectors. Understanding these differences helps job seekers find roles aligned with their skills and career goals.

What are the key skills and qualifications needed to thrive as a frontline support professional?

To thrive as a Frontline Support professional, you need strong problem-solving abilities, customer service skills, and typically a background in IT or relevant product knowledge. Familiarity with ticketing systems (like Zendesk or Freshdesk), CRM tools, and sometimes basic troubleshooting certifications (such as CompTIA IT Fundamentals) are commonly required. Excellent communication, patience, and the ability to remain calm under pressure help individuals stand out in this role. These skills ensure efficient issue resolution, positive customer experiences, and the smooth operation of support processes.

What are some common challenges faced by frontline support professionals, and how can they effectively manage them?

Frontline Support professionals often encounter challenges such as handling high volumes of customer inquiries, managing difficult interactions, and quickly adapting to new product updates or procedures. To effectively manage these challenges, it's important to develop strong communication skills, practice patience, and utilize available support resources like knowledge bases and escalation protocols. Collaborating closely with team members and regularly participating in training sessions can also help maintain up-to-date knowledge and foster a supportive work environment.
What are popular job titles related to Frontline Support jobs in Missouri? For Frontline Support jobs in Missouri, the most frequently searched job titles are:
What job categories do people searching Frontline Support jobs in Missouri look for? The top searched job categories for Frontline Support jobs in Missouri are:
Frontline Support jobs near you
Infographic showing various Frontline Support job openings in Missouri as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 23% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $38,176 per year, or $18.4 per hour.

Corporate Trainer, Call Center| Onsite- Chesterfield, MO

Blink Health

Chesterfield, MO • On-site

Other

Posted 12 days ago

Blink Health rating

6.3

Company rating: 6.3 out of 10

Based on 8 frontline employees who took The Breakroom Quiz

71st of 111 rated pharmacies

Job description

Our Patient Services team is at the forefront of the company's mission to not only offer affordable prices but also deliver the best possible experience for our customers. We are a large team of customer service personnel who provide frontline support and manage the operations of our growing customer service and pharmacy teams. We are responsible for ensuring that we scale efficient customer and pharmacy services while delivering excellent customer satisfaction scores. 

What You'll Do: 

  • Deliver comprehensive instructor-led training programs, including onboarding, technical skills training, and soft skills development both in-person and virtually
  • Ensure that all Operations teams are trained and have the resources to excel and delight our patients, prescribers, and partners.
  • Maintain training records and prepare reports on training activities and outcomes
  • Ensure curriculum is properly aligned and assigned in the learning management system (LMS). Conduct quality assurance checks on content. 
  • Monitor and evaluate the effectiveness of training programs, providing feedback to leadership and design, and/or making necessary adjustments to instructor-led training
  • Circulate content updates in a digestible and impactful manner, in collaboration with management and team
  • Partner closely with training peers, instructional designers, and stakeholders across Operations to ensure alignment, brainstorm ideas, and foster collaboration
  • Remain knowledgeable and updated with our product offerings to ensure you are a constant resource
  • Stay updated with the latest training techniques, tools, and best practices to create a high-quality learner experience

What You'll Need: 

  • Proven experience of minimum 2 years as a Trainer, Training Facilitator, or similar role in a contact center, hub pharmacy, or similar environment
  • Minimum 3 years of experience in a contact center or hub pharmacy environment as an agent or technician is a plus
  • Proactive work ethic, constantly pushing themselves to learn 
  • Strong facilitation and classroom management skills, virtual and in-person 
  • Strong time management and multitasking skills
  • Comfortable working in ambiguous, fast-paced environments 
  • Ability to build low complexity training activities, develop protocols, and edit content
  • Basic understanding of Learning & Development concepts and theories, such as Adult Learning, the ADDIE model, and ROI
  • Technical aptitude and the ability to learn complex new tools
  • Strong feedback and coaching skills, strongly preferred
  • Strong verbal and written communication skills
  • Knowledge of the healthcare or pharmaceutical industry is a plus
  • At times, travel may be required up to 20% of the time

Location: 400 S Woods Mill Rd, Chesterfield MO

Hours: Monday- Friday, 9am-5pm, scheduling flexibility is required as your schedule may change over time according to business needs 

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