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Frontline Support Jobs in Delaware (NOW HIRING)

Foot Locker

Sales Associate

Dover, DE

$16/hr

Overview The Sales Associate is a frontline team member who helps bring sneaker culture to life in ... Jump in where needed to support the team. Qualifications Qualifications Passion for footwear ...

Foot Locker

Sales Associate

Wilmington, DE · On-site

$16/hr

Overview The Sales Associate is a frontline team member who helps bring sneaker culture to life in ... Jump in where needed to support the team. Qualifications Qualifications Passion for footwear ...

Foot Locker

Sales Associate

Wilmington, DE · On-site

$16/hr

Overview The Sales Associate is a frontline team member who helps bring sneaker culture to life in ... supporting daily store activities, and keeping the store looking clean, fresh, and ready for the ...

Foot Locker

Sales Associate

Wilmington, DE · On-site

$16/hr

Overview The Sales Associate is a frontline team member who helps bring sneaker culture to life in ... Jump in where needed to support the team. Qualifications Qualifications Passion for footwear ...

Foot Locker

Sales Associate

Newark, DE · On-site

$16/hr

Overview The Sales Associate is a frontline team member who helps bring sneaker culture to life in ... supporting daily store activities, and keeping the store looking clean, fresh, and ready for the ...

Foot Locker

Sales Associate

Newark, DE

$16/hr

Overview The Sales Associate is a frontline team member who helps bring sneaker culture to life in ... Jump in where needed to support the team. Qualifications Qualifications Passion for footwear ...

Foot Locker

Sales Associate

Newark, DE

$16/hr

Overview The Sales Associate is a frontline team member who helps bring sneaker culture to life in ... Jump in where needed to support the team. Qualifications Qualifications Passion for footwear ...

Foot Locker

Sales Associate

Dover, DE · On-site

$16/hr

Overview The Sales Associate is a frontline team member who helps bring sneaker culture to life in ... supporting daily store activities, and keeping the store looking clean, fresh, and ready for the ...

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All JobsFrontline Support JobsFrontline Support Jobs in Delaware

Frontline Support information

See Delaware salary details

$10

$19

$28

How much do frontline support jobs pay per hour?

As of Jun 14, 2026, the average hourly pay for frontline support in Delaware is $19.58, according to ZipRecruiter salary data. Most workers in this role earn between $16.35 and $21.15 per hour, depending on experience, location, and employer.

What is a Frontline Support role?

A Frontline Support role involves being the first point of contact for customers or clients who need assistance with a company's products or services. Frontline Support professionals handle inquiries, troubleshoot issues, and provide solutions or escalate problems to higher-level support if necessary. They play a crucial role in maintaining customer satisfaction and ensuring a positive experience. The job typically requires strong communication skills, patience, and a good understanding of the company's offerings.

What is the difference between Frontline Support vs Customer Service Representative?

AspectFrontline SupportCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; technical certifications often preferredHigh school diploma or equivalent; customer service training beneficial
Work EnvironmentTechnical support centers, on-site or remoteCall centers, retail, or office settings
Industry UsageIT, telecommunications, technical fieldsRetail, hospitality, general services
Common Search/ComparisonTechnical skills, troubleshooting, support rolesCustomer interaction, communication skills

Frontline Support and Customer Service Representative roles both involve assisting clients, but Frontline Support typically requires technical knowledge and troubleshooting skills, often in IT or technical industries. Customer Service Representatives focus on general customer interactions, often in retail or service sectors. Understanding these differences helps job seekers find roles aligned with their skills and career goals.

What are the key skills and qualifications needed to thrive as a Frontline Support professional, and why are they important?

To thrive as a Frontline Support professional, you need strong problem-solving abilities, customer service skills, and typically a background in IT or relevant product knowledge. Familiarity with ticketing systems (like Zendesk or Freshdesk), CRM tools, and sometimes basic troubleshooting certifications (such as CompTIA IT Fundamentals) are commonly required. Excellent communication, patience, and the ability to remain calm under pressure help individuals stand out in this role. These skills ensure efficient issue resolution, positive customer experiences, and the smooth operation of support processes.

What are some common challenges faced by Frontline Support professionals, and how can they effectively manage them?

Frontline Support professionals often encounter challenges such as handling high volumes of customer inquiries, managing difficult interactions, and quickly adapting to new product updates or procedures. To effectively manage these challenges, it's important to develop strong communication skills, practice patience, and utilize available support resources like knowledge bases and escalation protocols. Collaborating closely with team members and regularly participating in training sessions can also help maintain up-to-date knowledge and foster a supportive work environment.
What job categories do people searching Frontline Support jobs in Delaware look for? The top searched job categories for Frontline Support jobs in Delaware are:
Frontline Support jobs near you
Substitute Teacher (Open for the 2026-2027 School Year)

Substitute Teacher (Open for the 2026-2027 School Year)

Join Delaware Schools Consortium

Dover, DE

Other

Posted 6 days ago

Job description

INDIAN RIVER SCHOOL DISTRICT
SUBSTITUTE PROCEDURES

Thank you for your interest in becoming a substitute in the Indian River School District.
To become a substitute you must have a minimum of a high school diploma and complete the following steps:
 
  1. Complete an online application at www.irsd.net/departments/human-resources
    • Click on the "Employment Opportunities" menu on the website and select the position you are interested in, then click "Apply."
    • You will be directed to the Join Delaware Schools applicant page where you can login if you have an existing account or for new users, click on "Start an application for employment."
  2. List three (3) professional references with their email addresses (We do not accept references from friends or family members).  Let your references know they will receive a survey to complete through e-mail, if they do not see it, tell them to check their junk mail as it is sent directly from Frontline. 
    • References can also write a reference letter, but it must be mailed in by the referenced person directly to: Indian River School District Attn: Suzanne Lingo, 31 Hosier Street, Selbyville DE 19975.
Once the substitute application is complete, forward the following items to suzanne.lingo@irsd.k12.de.us:
  • Fingerprint receipt - Fingerprinting procedures can be found on the Human Resources website link above or click here to go directly to the scheduling website.  The cost is $85.00 & the Service Code for Substitutes to register for an appointment is 27RZK8
  • TB Test Results -  Visit your Primary Care Doctor or a walk-in to have either the TB Skin test or a blood test done and submit the results to Suzanne.  (We can accept a previous TB test within the last 5 years)
  • A copy of your driver's license & signed social security card
  • A copy of your high school diploma or transcript or if you have a college degree, please send an unofficial copy of your college transcripts
Once you have completed the steps above and received a clean criminal background check,  Suzanne will e-mail you the HR documents that you will need to submit to complete the onboarding process.
Your application will not be processed, nor will you be contacted, until we receive all of the required documents above.
Contact Suzanne Lingo in the Personnel Department at 302-436-1070 ext. 101138 if you need additional support with the application process.
The Indian River School District is an Equal Opportunity Employer and does not discriminate against employees, applicants, visitors, or others, and does not deny access to educational or other services, based on any characteristic prohibited by law.










Delaware Schools Consortium logo

About Delaware Schools Consortium

Sourced by ZipRecruiter

Delaware Schools Consortium (DSC), located in Dover, DE, US, is an organization in the education industry. The company, accessible via its official website at joindelawareschools.org, serves as a hub for public and charter schools across Delaware, sharing resources, knowledge, and opportunities. Founded on the notion of unified leadership and common values, DSC's mission is to foster cooperation and collaboration among schools, facilitating the growth of the education sector in the region. The consortium represents a wide range of institutions, from primary and secondary schools to vocational colleges. Its achievements include promoting educational advancement in the region, aiding in the allocation of resources, and supporting countless teachers, administrators, and students on their educational journeys.

Industry

Education

Company size

10,000+ Employees

Headquarters location

Dover, DE, US

Social media

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