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Frontline Support Jobs in Delaware (NOW HIRING)

Amazon

HR Partner, Human Resources, RSR

Seaford, DE · On-site

Support issue tracking and follow-up, partnering with senior PXT team members to drive resolutions and improvements in employee experience. - Coach frontline leaders on behaviors that impact ...

Delaware Schools Consortium

MLL Paraprofessional

Greenwood, DE · On-site

$13.50 - $17.50/hr

The Multi-Lingual Paraprofessional supports student learning and engagement by assisting teachers ... Apply on Frontline and submit a letter of interest and at least one (1) letter of recommendation ...

AutoZone

Retail Sales Associate - Full Time

Bridgeville, DE · On-site

$13.50 - $15.50/hr

AutoZone's store teams are the frontline of WOW! customer service, ensuring that customers find the ... Support team members and demonstrate leadership in daily responsibilities. * Sales & Metrics ...

CSC

Employer Brand Team Lead

Wilmington, DE · On-site

Translate business strategies into integrated employer brand plans that support attraction ... from frontline teams through executive leadership. * Proven ability to translate business ...

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All JobsFrontline Support JobsFrontline Support Jobs in Delaware

Frontline Support information

See Delaware salary details

$10

$19

$28

How much do frontline support jobs pay per hour?

As of Aug 9, 2026, the average hourly pay for frontline support in Delaware is $19.58, according to ZipRecruiter salary data. Most workers in this role earn between $16.35 and $21.15 per hour, depending on experience, location, and employer.

What is a frontline support?

A Frontline Support role involves being the first point of contact for customers or clients who need assistance with a company's products or services. Frontline Support professionals handle inquiries, troubleshoot issues, and provide solutions or escalate problems to higher-level support if necessary. They play a crucial role in maintaining customer satisfaction and ensuring a positive experience. The job typically requires strong communication skills, patience, and a good understanding of the company's offerings.

What is the difference between Frontline Support vs Customer Service Representative?

AspectFrontline SupportCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; technical certifications often preferredHigh school diploma or equivalent; customer service training beneficial
Work EnvironmentTechnical support centers, on-site or remoteCall centers, retail, or office settings
Industry UsageIT, telecommunications, technical fieldsRetail, hospitality, general services
Common Search/ComparisonTechnical skills, troubleshooting, support rolesCustomer interaction, communication skills

Frontline Support and Customer Service Representative roles both involve assisting clients, but Frontline Support typically requires technical knowledge and troubleshooting skills, often in IT or technical industries. Customer Service Representatives focus on general customer interactions, often in retail or service sectors. Understanding these differences helps job seekers find roles aligned with their skills and career goals.

What are the key skills and qualifications needed to thrive as a frontline support professional?

To thrive as a Frontline Support professional, you need strong problem-solving abilities, customer service skills, and typically a background in IT or relevant product knowledge. Familiarity with ticketing systems (like Zendesk or Freshdesk), CRM tools, and sometimes basic troubleshooting certifications (such as CompTIA IT Fundamentals) are commonly required. Excellent communication, patience, and the ability to remain calm under pressure help individuals stand out in this role. These skills ensure efficient issue resolution, positive customer experiences, and the smooth operation of support processes.

What are some common challenges faced by frontline support professionals, and how can they effectively manage them?

Frontline Support professionals often encounter challenges such as handling high volumes of customer inquiries, managing difficult interactions, and quickly adapting to new product updates or procedures. To effectively manage these challenges, it's important to develop strong communication skills, practice patience, and utilize available support resources like knowledge bases and escalation protocols. Collaborating closely with team members and regularly participating in training sessions can also help maintain up-to-date knowledge and foster a supportive work environment.
What are popular job titles related to Frontline Support jobs in Delaware? For Frontline Support jobs in Delaware, the most frequently searched job titles are:
What job categories do people searching Frontline Support jobs in Delaware look for? The top searched job categories for Frontline Support jobs in Delaware are:
Frontline Support jobs near you
Infographic showing various Frontline Support job openings in Delaware as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 23% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $40,734 per year, or $19.6 per hour.

Life Skills Teacher

Delaware Schools Consortium

Greenwood, DE • On-site

Full-time, Contractor

Re-posted 27 days ago

Job description

Position Type:
High School
Date Posted:
5/14/2026
Location:
Woodbridge High School
Date Available:
08/17/2026
Closing Date:
Until Filled
District:
Woodbridge School District
POSITION: Life Skills Teacher
LOCATION: Woodbridge High School
REPORTS TO: Building Principal
START DATE: August 17, 2026
CLOSING DATE: Open Until Filled
JOB SUMMARY:
The Life Skills Teacher provides specialized instruction and support to high school students with disabilities in a life skills program designed to promote academic, functional, social-emotional, vocational, and independent living skills. The program serves students in grades 9-12 and may continue to provide services beyond grade 12 in accordance with each student's Individualized Education Program (IEP) and eligibility requirements. The teacher develops and implements individualized educational programs that support students in achieving post-secondary goals related to employment, independent living, and community participation. The Life Skills Teacher collaborates closely with staff, families, related service providers, and community agencies to create a supportive and inclusive learning environment that fosters student growth and independence.
QUALIFICATION REQUIREMENTS:
  • Must hold or be eligible for teaching certification in a secondary content area in the State of Delaware- secondary math and/or ELA preferred
  • Must hold or be eligible for special education certification in the State of Delaware
  • Teacher of Students with Autism or Students with Severe Intellectual Disabilities certificate preferred
  • Bachelor's Degree from an accredited college or university
  • Experience working with students with significant cognitive and/or developmental disabilities preferred
  • Knowledge of transition planning, functional curriculum, behavior management, and differentiated instruction
  • Strong communication, collaboration, and organizational skills
  • Ability to establish positive relationships with students, staff, families, and community partners
  • Knowledge of assistive technology and adaptive instructional strategies preferred
  • CPI, behavior intervention, or de-escalation training preferred

ESSENTIAL DUTIES AND RESPONSIBILITIES:
  • Develop and implement standards-based and functional instruction aligned with students' IEP goals and transition plans
  • Provide instruction in academics, communication, social skills, daily living skills, vocational skills, and community readiness
  • Create a safe, structured, and supportive classroom environment that promotes student independence and self-advocacy
  • Adapt curriculum, instructional materials, and assessments to meet individual student needs
  • Collaborate with related service providers, general education teachers, paraprofessionals, counselors, and administrators to support student success
  • Monitor and document student progress toward IEP goals and maintain accurate educational records
  • Participate in IEP meetings, transition planning meetings, and multidisciplinary team meetings
  • Conduct ongoing assessments to identify student strengths, needs, and instructional priorities
  • Implement positive behavior supports and behavior intervention plans as appropriate
  • Supervise and direct paraprofessionals assigned to the classroom
  • Facilitate vocational training opportunities, community-based instruction, and work-based learning experiences when appropriate
  • Communicate regularly with parents/guardians regarding student progress, needs, and achievements
  • Ensure compliance with federal, state, and district special education regulations and procedures
  • Collaborate with outside agencies and adult service providers to support students' post-secondary transition planning
  • Participate in professional learning opportunities and remain current on best practices in special education and transition services
  • Other duties as assigned

Employment is contingent upon successful completion of all required background checks and clearances.
The salary scale for this position is here: https://www.woodbridgeblueraiders.com/page/salary-scales
Benefit information is available here: https://dhr.delaware.gov/benefits/education/index.shtml
Visit our website for more information: https://www.woodbridgeblueraiders.com/page/human-resources
APPLY HERE:
Internal Candidates:
Apply on Frontline and submit a letter of interest.
External Candidates:
Complete an online application on Frontline and submit a letter of interest, updated resumé, and a minimum of two (2) letters of recommendation (up to three (3) letters are preferred). Additional references may be requested during the selection process. All documents may be attached to the online application.
Application Link: [Here]
WORKING CONDITIONS AND EXPECTATIONS:
This is a 10-month position based on a 188-day annual contract. Employees are expected to work 7.5 hours per day, consistent with the established school and district schedules. Responsibilities may include duties beyond instructional time, such as meetings, professional development, and school-related events. Employees are expected to maintain regular attendance, fulfill all assigned responsibilities, and demonstrate flexibility to meet the evolving needs of students, staff, and the district.
ADA ACCOMMODATIONS DISCLOSURE: Under the Americans with Disabilities Act (ADA), the Woodbridge School District is required to provide reasonable accommodations to qualified employees with disabilities, unless doing so would pose an undue hardship. Qualified employees must have the requisite skills, experience, education, and licenses for the job, and must also be able to perform the essential functions of the job, with or without reasonable accommodations. The information contained in this job description is for compliance with the Americans with Disabilities Act (A.D.A.) and is not an exhaustive list of the duties performed for this position. Additional duties are performed by the individuals currently holding this position and additional duties may be assigned.
The Woodbridge School District is an equal opportunity employer and does not discriminate against employees, applicants, visitors, or others, and does not deny access to educational or other services, based on any characteristic prohibited by law.
Inquiries about compliance should be made to the Title IX Coordinator: Kelley Kirkland, Administration Building 16359 Sussex Highway, Bridgeville, DE 19933. Phone (302) 337-7990.
Delaware Schools Consortium logo

About Delaware Schools Consortium

Sourced by ZipRecruiter

Delaware Schools Consortium (DSC), located in Dover, DE, US, is an organization in the education industry. The company, accessible via its official website at joindelawareschools.org, serves as a hub for public and charter schools across Delaware, sharing resources, knowledge, and opportunities. Founded on the notion of unified leadership and common values, DSC's mission is to foster cooperation and collaboration among schools, facilitating the growth of the education sector in the region. The consortium represents a wide range of institutions, from primary and secondary schools to vocational colleges. Its achievements include promoting educational advancement in the region, aiding in the allocation of resources, and supporting countless teachers, administrators, and students on their educational journeys.

Industry

Education

Company size

10,000+ Employees

Headquarters location

Dover, DE, US

Social media

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