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Frontline Support Jobs in Delaware (NOW HIRING)

DPDHL

Operations Supervisor - Distribution

Dover, DE · On-site

$62K - $70K/yr

Lead, motivate and develop a diverse team of frontline associates by providing coaching, guidance, and support as needed, while also developing a strong team culture of inclusion and belonging.

Delaware Schools Consortium

1:1 Nurse

Dover, DE · On-site

$17 - $20/hr

Student Support Services Date Posted: 2/20/2026 Location: Woodbridge School District- Related ... Apply on Frontline and submit a Letter of Interest: External candidates: The following documents ...

Delaware Schools Consortium

1:1 Nurse

Dover, DE

$13.50 - $16/hr

Student Support Services Date Posted: 2/20/2026 Location: Woodbridge School District- Related ... Apply on Frontline and submit a Letter of Interest: External candidates: The following documents ...

Join Delaware Schools Consortium

1:1 Nurse

Dover, DE

$31 - $39.75/hr

Experience supporting students with complex medical needs * Strong documentation and organizational ... Apply on Frontline and submit a Letter of Interest: External candidates: The following documents ...

superiorplus

District Manager

Salisbury, MD

$80K - $100K/yr

This role provides leadership, guidance, and oversight to frontline employees to ensure operational ... help support your physical, mental, financial and social well-being. Opportunity: A continuous ...

superiorplus

District Manager

Seaford, DE

$80K - $100K/yr

This role provides leadership, guidance, and oversight to frontline employees to ensure operational ... help support your physical, mental, financial and social well-being. Opportunity: A continuous ...

Superior Plus Propane

District Manager

Salisbury, MD · On-site

$80K - $100K/yr

This role provides leadership, guidance, and oversight to frontline employees to ensure operational ... help support your physical, mental, financial and social well-being. Opportunity: A continuous ...

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All JobsFrontline Support JobsFrontline Support Jobs in Delaware

Frontline Support information

See Delaware salary details

$10

$19

$28

How much do frontline support jobs pay per hour?

As of Jun 9, 2026, the average hourly pay for frontline support in Delaware is $19.58, according to ZipRecruiter salary data. Most workers in this role earn between $16.35 and $21.15 per hour, depending on experience, location, and employer.

What is a Frontline Support role?

A Frontline Support role involves being the first point of contact for customers or clients who need assistance with a company's products or services. Frontline Support professionals handle inquiries, troubleshoot issues, and provide solutions or escalate problems to higher-level support if necessary. They play a crucial role in maintaining customer satisfaction and ensuring a positive experience. The job typically requires strong communication skills, patience, and a good understanding of the company's offerings.

What is the difference between Frontline Support vs Customer Service Representative?

AspectFrontline SupportCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; technical certifications often preferredHigh school diploma or equivalent; customer service training beneficial
Work EnvironmentTechnical support centers, on-site or remoteCall centers, retail, or office settings
Industry UsageIT, telecommunications, technical fieldsRetail, hospitality, general services
Common Search/ComparisonTechnical skills, troubleshooting, support rolesCustomer interaction, communication skills

Frontline Support and Customer Service Representative roles both involve assisting clients, but Frontline Support typically requires technical knowledge and troubleshooting skills, often in IT or technical industries. Customer Service Representatives focus on general customer interactions, often in retail or service sectors. Understanding these differences helps job seekers find roles aligned with their skills and career goals.

What are the key skills and qualifications needed to thrive as a Frontline Support professional, and why are they important?

To thrive as a Frontline Support professional, you need strong problem-solving abilities, customer service skills, and typically a background in IT or relevant product knowledge. Familiarity with ticketing systems (like Zendesk or Freshdesk), CRM tools, and sometimes basic troubleshooting certifications (such as CompTIA IT Fundamentals) are commonly required. Excellent communication, patience, and the ability to remain calm under pressure help individuals stand out in this role. These skills ensure efficient issue resolution, positive customer experiences, and the smooth operation of support processes.

What are some common challenges faced by Frontline Support professionals, and how can they effectively manage them?

Frontline Support professionals often encounter challenges such as handling high volumes of customer inquiries, managing difficult interactions, and quickly adapting to new product updates or procedures. To effectively manage these challenges, it's important to develop strong communication skills, practice patience, and utilize available support resources like knowledge bases and escalation protocols. Collaborating closely with team members and regularly participating in training sessions can also help maintain up-to-date knowledge and foster a supportive work environment.
What are popular job titles related to Frontline Support jobs in Delaware? For Frontline Support jobs in Delaware, the most frequently searched job titles are:
What job categories do people searching Frontline Support jobs in Delaware look for? The top searched job categories for Frontline Support jobs in Delaware are:
Frontline Support jobs near you
Infographic showing various Frontline Support job openings in Delaware as of May 2026, with employment types broken down into 73% Full Time, 22% Part Time, and 5% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $40,734 per year, or $19.6 per hour.
Indian River School District Classroom Volunteer (Open for 2025-2026 School Year)

Indian River School District Classroom Volunteer (Open for 2025-2026 School Year)

Join Delaware Schools Consortium

Dover, DE

Other

Posted 7 days ago

Job description

 
******Please answer "Yes" to the question: Do you work for one of the districts below? Choose Indian River School District and proceed with completing the application as an internal applicant which will provide us with all the information we will need to process your volunteer application.
Dear Volunteer -
Welcome to the Indian River School District! Thank you for your dedicated service to the children of our district by volunteering your time and talent to support our students' academic achievement and personal development.
The safety of our children is the number one priority of the Indian River School District. As a result, our Board of Education has passed a policy to ensure a consistent level of background investigations for all positions in the Indian River School District. In order to volunteer in our schools, all volunteers must have a background check done by the Delaware State Police.
If you are ready to continue with the volunteer process, please complete the following steps:
  1. Complete an online application at www.irsd.net/departments/human-resources
    • Click on the "Employment Opportunities" menu on the website and select the Volunteer posting under Student Support Services, then click "Apply."
    • You will be directed to the Join Delaware Schools applicant page where you can login if you have an existing account or for new users, click on "Start an application for employment."
  2. Once your application is submitted, you will receive an invitation via email to create an account through our onboarding platform, Frontline Central. All Volunteer Forms are completed through Frontline Central.
  3. Submit a copy of your driver's license through Frontline Central or by emailing it directly to Suzanne.Lingo@irsd.k12.de.us.
  4. Fingerprint receipt - Fingerprinting procedures can be found on the Human Resources website link above or click here to go directly to the scheduling website.  The cost is $38.00 & the Service Code for Volunteers to register for an appointment is 27RZNS
Once the application process is complete, you will be contacted by a staff member from your selected school to schedule your volunteer time. 
Again, we truly appreciate your volunteer assistance to support and enrich our students' academic experience.  You are truly making an impactful difference in our students' lives!
Sincerely,
The Indian River School District is an Equal Opportunity Employer and does not discriminate against employees, applicants, visitors, or others, and does not deny access to educational or other services, based on any characteristic prohibited by law.
 



















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About Delaware Schools Consortium

Sourced by ZipRecruiter

Delaware Schools Consortium (DSC), located in Dover, DE, US, is an organization in the education industry. The company, accessible via its official website at joindelawareschools.org, serves as a hub for public and charter schools across Delaware, sharing resources, knowledge, and opportunities. Founded on the notion of unified leadership and common values, DSC's mission is to foster cooperation and collaboration among schools, facilitating the growth of the education sector in the region. The consortium represents a wide range of institutions, from primary and secondary schools to vocational colleges. Its achievements include promoting educational advancement in the region, aiding in the allocation of resources, and supporting countless teachers, administrators, and students on their educational journeys.

Industry

Education

Company size

10,000+ Employees

Headquarters location

Dover, DE, US

Social media

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