ZipRecruiter

Log In

1

Frontline Associate Jobs in Michigan (NOW HIRING)

Compass Group

Operations Manager

Detroit, MI · On-site

$50K - $62K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

You will coordinate the tasks of the frontline associates and will serve as a liaison between administration and unit departments, providing the highest possible level of service. Essential Duties ...

Maersk

$14.50 - $17.25/hr

Frontline stream includes individual contributors typically working on-site, otherwise in a "hands on" environment, supporting daily business operations activities. The Frontline career stream covers ...

Compass Group

REGIONAL EXECUTIVE CHEF, ACUTE CARE HOSPITALS

Novi, MI · On-site

$67K - $92K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Strong written and verbal communication skills with the ability to engage effectively at all levels (executive leadership, clients, managers, and frontline associates) * Proven leadership and ...

previous page

Showing results 41-60

All JobsFrontline Associate JobsFrontline Associate Jobs in Michigan

Frontline Associate information

What are the key skills and qualifications needed to thrive as a frontline associate, and why are they important?

To thrive as a Frontline Associate, you need strong customer service skills, basic math abilities, and a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, inventory management software, and basic computer applications is typically required. Excellent communication, problem-solving, and teamwork skills help you create positive customer experiences and resolve issues efficiently. These skills are crucial for ensuring customer satisfaction, smooth store operations, and achieving organizational goals.

What is the difference between Frontline Associate vs Cashier?

AspectFrontline AssociateCashier
ResponsibilitiesCustomer service, assisting with product inquiries, stocking shelvesProcessing transactions, handling payments, issuing receipts
Required SkillsCommunication, customer service, basic product knowledgeMath skills, attention to detail, customer interaction
Work EnvironmentRetail stores, supermarkets, convenience storesCheckout counters, retail stores, supermarkets
CertificationsNone typically requiredNone typically required

While both roles are customer-facing in retail settings, Frontline Associates have broader responsibilities including assisting customers and stocking, whereas Cashiers focus primarily on processing transactions at the checkout. Both roles require strong communication skills and are essential for retail operations.

What are some common challenges faced by frontline associates, and how can they be effectively managed?

Frontline Associates often encounter challenges such as managing high customer volumes, handling difficult customer interactions, and adapting to rapidly changing priorities. Successfully navigating these situations requires strong communication skills, resilience, and the ability to remain calm under pressure. Many organizations support their Frontline Associates with regular training, clear escalation procedures, and a collaborative team environment to help address these challenges and ensure customer satisfaction.

What is a frontline associate?

Frontline Associates are employees who interact directly with customers, clients, or the public in various industries such as retail, hospitality, healthcare, and customer service. They are responsible for providing assistance, answering questions, resolving issues, and ensuring a positive customer experience. Frontline Associates play a crucial role in representing the company’s brand and values, as they are often the first point of contact for customers. Their duties may include handling transactions, managing inquiries, and maintaining a clean and welcoming environment.

What are the most commonly searched types of Frontline jobs in Michigan?

The most popular types of Frontline jobs in Michigan are:

What are popular job titles related to Frontline Associate jobs in Michigan?

For Frontline Associate jobs in Michigan, the most frequently searched job titles are:

What job categories do people searching Frontline Associate jobs in Michigan look for?

The top searched job categories for Frontline Associate jobs in Michigan are:

What cities in Michigan are hiring for Frontline Associate jobs?

Cities in Michigan with the most Frontline Associate job openings:

Frontline Associate jobs near you
Infographic showing various Frontline Associate job openings in Michigan as of August 2026, with employment types broken down into 1% As Needed, 70% Full Time, 25% Part Time, 2% Temporary, and 2% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution.

Operations Manager

Compass Group

Detroit, MI • On-site

$50K - $62K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 18 days ago

Compass Group rating

6.4

Company rating: 6.4 out of 10

Based on 1,088 frontline employees who took The Breakroom Quiz

345th of 491 rated business services

Job description

Salary: $50,000 - $62,000

Other Forms of Compensation: up to $2500 annual bonus 

Pay Grade: 10 

TouchPoint, Support Services, provides customer focused support services. As specialists, we perform services including healthcare housekeeping, management in laundry processing, patient transportation, and food service.  TouchPoint is a compilation of the most committed and talented individuals working in the industry today. Our dedication to quality, exceptional customer service, and unequivocal results allow us to provide the best outcomes to our clients.

Job Summary

Summary: As an Operations Manager, you are responsible for assisting in directing and overseeing the support services operational needs of the department.  You will coordinate the tasks of the frontline associates and will serve as a liaison between administration and unit departments, providing the highest possible level of service.    

Essential Duties and Responsibilities:

  • Establishes and annually reviews standards and work procedures for all staff.
  • Plans work and staffing schedules and areas of work to ensure adequate services are rendered.
  • Assists in the hiring process; interview, hiring and training of new associates.
  • Orients, develops, and supervises all supervisory/housekeeping staff.
  • Conducts regular inspections and makes recommendations to the facility.
  • Conducts monthly reporting of goals, accomplishments, and future plans.
  • Provides staff education and continuous training.
  • Communicates with staff, administration, and other departments.
  • Coordinates outside services (i.e. Pest Control, Window Cleaning, Medical and Solid Waste, Document Destruction, and Recycling program)

Qualifications:

  • 4 years of support services, military, housekeeping, and/or facilities maintenance experience.
  • At least 1 year of supervisory experience in support service related field with high customer/client contact.
  • Ability to communicate effectively in written format and oral presentations.
  • Ability to multi-task and establish priorities.
  • Ability to maintain organization in a changing and stressful environment.
  • Exhibit initiative, responsibility, flexibility, and leadership.
  • Possess a thorough knowledge of contract administration and office procedures.
  • Proficient computer skills and knowledge of MS Office products, including Word, Excel, PowerPoint, Outlook, and internet.
  • Bachelor's degree is preferred.

Apply to TouchPoint today!

TouchPoint is a member of Compass Group USA

Click here to Learn More about the Compass Story

Compass Group is an equal opportunity employer.  At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. 

Certain positions may require Florida Level 2 background screening. Details: https://info.flclearinghouse.com/

Associates at Touchpoint are offered many fantastic benefits.

  • Medical
  • Dental
  • Vision
  • Life Insurance/ AD
  • Disability Insurance
  • Retirement Plan
  • Paid Time Off
  • Paid Parental Leave
  • Holiday Time Off (varies by site/state)
  • Personal Leave
  • Associate Shopping Program
  • Health and Wellness Programs
  • Discount Marketplace
  • Identity Theft Protection
  • Pet Insurance
  • Commuter Benefits
  • Employee Assistance Program
  • Flexible Spending Accounts (FSAs)

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information.

https://www.compass-usa.com/wp-content/uploads/2023/08/2023_WageTransparency_Touchpoint.pdf

Applications are accepted on an ongoing basis.

Touchpoint maintains a drugfree workplace.

Req ID:  1546517

TouchPoint

Caitlin Pham

[[req_classification]] 

What Compass Group employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply