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Front Office Operations Manager Jobs in Iowa (NOW HIRING)

Genesis Health Clubs

Operations Manager

Des Moines, IA · On-site

Executes procedures as outlined by front desk and kids club manuals * Assist Club Manager with all club operations as needed * Responsible for daily register deposits * Maintains office supply order

Genesis Health Clubs

Operations Manager

Des Moines, IA · On-site

$36K/yr

Executes procedures as outlined by front desk and kids club manuals * Assist Club Manager with all club operations as needed * Responsible for daily register deposits * Maintains office supply order

Home 2 Suites Bettendorf

Front Desk Manager

Bettendorf, IA · On-site

$35K - $42K/yr

The ideal candidate must have previous front office supervisory experience (2+ years preferred), and will work closely with the General Manager to oversee all aspects of front desk operations. Perks ...

Home 2 Suites Bettendorf

Front Desk Manager

Bettendorf, IA · On-site

$15.25 - $19.75/hr

The ideal candidate must have previous front office supervisory experience (2+ years preferred), and will work closely with the General Manager to oversee all aspects of front desk operations.Perks ...

Courtyard Bettendorf

Front Desk Manager

Bettendorf, IA · On-site

$15.25 - $19.75/hr

The ideal candidate must have previous front office supervisory experience (2+ years preferred), and will work closely with the General Manager to oversee all aspects of front desk operations. Perks ...

Home 2 Suites Bettendorf

Front Desk Manager

Bettendorf, IA · On-site

$15.25 - $19.75/hr

The ideal candidate must have previous front office supervisory experience (2+ years preferred), and will work closely with the General Manager to oversee all aspects of front desk operations. Perks ...

Home 2 Suites Bettendorf

Front Desk Manager

Bettendorf, IA · On-site

$15.25 - $19.75/hr

The ideal candidate must have previous front office supervisory experience (2+ years preferred), and will work closely with the General Manager to oversee all aspects of front desk operations. Perks ...

APC Worldwide

Office Manager

Ankeny, IA · On-site

The Office Manager supports the daily office and facility operations of the Company. This includes managing resources, facilities, and service providers to ensure the office is functional and the ...

Lauridsen Group, Inc.

Office Manager

Ankeny, IA · On-site

The Office Manager supports the daily office and facility operations of the Company. This includes managing resources, facilities, and service providers to ensure the office is functional and the ...

Lgi

Office Manager

Ankeny, IA · On-site

The Office Manager supports the daily office and facility operations of the Company. This includes managing resources, facilities, and service providers to ensure the office is functional and the ...

Lauridsen Group Inc.

Office Manager

Ankeny, IA · On-site

The Office Manager supports the daily office and facility operations of the Company. This includes managing resources, facilities, and service providers to ensure the office is functional and the ...

Metasys Technologies

Receptionist

Slater, IA · On-site

$14.75 - $19.50/hr

... front-desk support and administrative assistance. This role is responsible for creating a welcoming environment, managing incoming communications, and supporting daily office operations. Ideal ...

Marriott

Front Office host

Des Moines, IA · On-site

$13.75 - $18.25/hr

... Operations Location 700 Grand Ave, Des Moines, Iowa, United States, 50309 VIEW ON MAP ( Schedule Full Time Located Remotely? N Position Type Non-Management POSITION SUMMARY Our jobs aren't just about ...

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All JobsFront Office Operations JobsFront Office Operations Manager JobsFront Office Operations Manager Jobs in Iowa

Front Office Operations Manager information

What is a front office operations manager?

Front Office Operations Managers oversee the daily operations of a business’s front office, typically in industries such as hospitality, healthcare, or corporate environments. Their responsibilities include managing front desk staff, ensuring excellent customer service, handling guest or client complaints, and coordinating with other departments to maintain smooth operations. They often implement procedures, train employees, and monitor performance to uphold company standards. Strong communication, organizational, and leadership skills are essential for this role.

How does a front office operations manager typically collaborate with other departments to ensure smooth guest experiences?

A Front Office Operations Manager works closely with housekeeping, maintenance, and food and beverage teams to coordinate guest services and resolve any issues quickly. Regular communication with these departments is essential, often through daily briefings or meetings, to align on guest arrivals, special requests, and room readiness. This collaborative approach helps address challenges such as overbooking, last-minute changes, or guest complaints efficiently, ensuring a seamless experience for all guests.

What are the key skills and qualifications needed to thrive as a front office operations manager, and why are they important?

To thrive as a Front Office Operations Manager, you need expertise in front office procedures, staff supervision, and customer service, usually backed by a degree in hospitality or business management. Familiarity with property management systems (PMS) such as Opera or Amadeus, as well as proficiency in reservation software and Microsoft Office, is typically required. Exceptional communication, leadership, and problem-solving abilities help you manage teams and resolve guest concerns effectively. These skills ensure smooth front office operations, enhance guest satisfaction, and support overall business success.

What is the difference between Front Office Operations Manager vs Front Desk Supervisor?

AspectFront Office Operations ManagerFront Desk Supervisor
ResponsibilitiesOversees overall front office functions, manages staff, and ensures guest satisfactionSupervises front desk staff, handles guest check-ins/outs, and manages daily operations
CredentialsTypically requires hospitality management experience, relevant certifications, and leadership skillsOften requires customer service experience and hospitality knowledge
Work EnvironmentOffice setting within hotels or resorts, overseeing multiple departmentsFront desk area, interacting directly with guests
Common UsageUsed in larger hotels or resorts with multiple departmentsCommon in smaller hotels or properties with a single front desk

The Front Office Operations Manager focuses on managing the entire front office department, including staff and operations, while the Front Desk Supervisor primarily oversees guest interactions and daily front desk activities. Both roles require hospitality experience, but the manager position involves broader responsibilities and strategic oversight.

How much is the salary of a front office operations manager?

The salary of a front office operations manager typically ranges from $45,000 to $80,000 annually, depending on experience, location, and the size of the organization. In larger hotels or corporate settings, salaries can exceed this range, and additional benefits may be included.

What job categories do people searching Front Office Operations Manager jobs in Iowa look for?

The top searched job categories for Front Office Operations Manager jobs in Iowa are:

What cities in Iowa are hiring for Front Office Operations Manager jobs?

Cities in Iowa with the most Front Office Operations Manager job openings:

Front Office Operations Manager jobs near you
Infographic showing various Front Office Operations Manager job openings in Iowa as of August 2026, with employment types broken down into 85% Full Time, 12% Part Time, 1% Temporary, and 2% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution.

Receptionist / Front Office

Gary Bock - State Farm Agency

Waterloo, IA

$14.50 - $18.25/hr

Contractor

PTO

Re-posted 9 days ago

Job description

Gary Bock - State Farm Agency, located in Waterloo/Cedar Falls, IA has an immediate opening for a Front Office - Team Member. No insurance experience is required as we will train the right person with the right attitude.

The main role is to ensure excellent service standards, respond efficiently to customer inquiries and maintain high customer satisfaction. Ideal candidate is a professional with a great attitude and outgoing personality! Someone who has 'never met a stranger,' has stellar computer skills, the ability to multi-task, works well with their peers, and has a true passion for helping others.

Responsibilities include but not limited to:

  • Provide product/services information and resolve any emerging problems that our customer accounts might face with accuracy and efficiency
  • Manage incoming calls
  • Handle customer complaints provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
  • Keep records of customer interactions, process customer accounts and file documents

You will receive:

  • Base Pay plus Bonus
  • Paid Time Off (vacation and personal/sick days)
  • Valuable experience
  • Growth potential/Opportunity for advancement within my office

Ideal Candidate:

  • Must be willing to obtain Property, Casualty, Life and Health insurance licenses
  • Strong phone contact handling skills and active listening
  • Comfortable with making outbound calls
  • Genuinely excited to help customers
  • Patient, empathetic, and passionately communicative; loves to talk
  • Ability to empathize with and advocate for clients when necessary
  • Strong Problem-solving skills
  • Excellent communication and presentation skills
  • Ability to multi-task, prioritize, and manage time effectively

If you are motivated to succeed and can see yourself in this role, please submit your resume. We will follow up with you on the next steps in the interview process.

This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm.