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Front Office Medical Admin Jobs in Rochester, MI

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Front Office Medical Admin information

See Rochester, MI salary details

$10

$18

$28

How much do front office medical admin jobs pay per hour?

As of Aug 18, 2026, the average hourly pay for front office medical admin in Rochester, MI is $18.22, according to ZipRecruiter salary data. Most workers in this role earn between $15.05 and $19.71 per hour, depending on experience, location, and employer.

What is a front office medical admin?

Front office medical admins, also known as medical receptionists or front desk coordinators, are professionals who manage administrative tasks in a healthcare setting. They are typically the first point of contact for patients, handling tasks such as scheduling appointments, answering phones, verifying insurance, and maintaining patient records. Their role is essential for ensuring smooth communication between patients, medical staff, and other departments. Front office medical admins help create a welcoming environment and keep the office running efficiently.

What are the key skills and qualifications needed to thrive as a front office medical admin?

To thrive as a Front Office Medical Admin, you need strong organizational skills, attention to detail, and a basic understanding of medical terminology, often supported by a high school diploma or relevant certification. Familiarity with electronic health records (EHR) systems, scheduling software, and insurance verification processes is typically required. Excellent interpersonal skills, professionalism, and the ability to multitask help you stand out in this role. These competencies are crucial for ensuring efficient office operations, accurate patient records, and a positive patient experience.

What are some common challenges faced by front office medical admins, and how can they be managed effectively?

Front Office Medical Admins often juggle multiple responsibilities such as scheduling patient appointments, handling phone inquiries, managing patient records, and coordinating with clinical staff. Common challenges include balancing a high volume of tasks during busy periods, maintaining patient confidentiality, and ensuring accurate data entry. Effective time management, strong organizational skills, and clear communication with both patients and healthcare providers are key to managing these challenges successfully. Regular training and the use of modern scheduling or electronic health record systems can also help streamline workflows and reduce stress.

What is the difference between Front Office Medical Admin vs Medical Receptionist?

AspectFront Office Medical AdminMedical Receptionist
CredentialsHigh school diploma, certification in medical office administrationHigh school diploma, on-the-job training
Work EnvironmentMedical offices, clinics, hospitalsDoctor's offices, clinics
Job ResponsibilitiesScheduling, billing, insurance processing, patient records managementGreeting patients, scheduling appointments, answering phones

Both roles are essential in healthcare settings, with the Front Office Medical Admin typically handling a broader range of administrative tasks, including billing and records management, while the Medical Receptionist focuses more on patient interaction and appointment scheduling. The Front Office Medical Admin often requires additional certifications and handles more complex administrative duties.

What are popular job titles related to Front Office Medical Admin jobs in Rochester, MI?

For Front Office Medical Admin jobs in Rochester, MI, the most frequently searched job titles are:

What job categories do people searching Front Office Medical Admin jobs in Rochester, MI look for?

The top searched job categories for Front Office Medical Admin jobs in Rochester, MI are:

Front Office Medical Admin jobs near you

Patient Services Representative (Medical Receptionist)

WellStreet Urgent Care

Troy, MI

$17/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 6 days ago

Job description

Corewell Health Urgent Care - Deliver Exceptional Patient Care with Purpose

Are you a friendly, detail-oriented professional who thrives in a fast-paced environment? Join Corewell Health Urgent Care as a Patient Service Representative (PSR) and be the first point of contact in providing a welcoming and efficient patient experience. Your role is essential in ensuring seamless front-office operations while making a meaningful impact on those we serve. 

As a Patient Service Representative, you will create a positive experience for every patient by managing front-office operations, assisting with administrative tasks, and supporting the overall clinic workflow. This role is ideal for someone who enjoys customer service, problem-solving, and working in a team-oriented healthcare setting.

Why You'll Love Working Here:

  • LIFE-Work Balance & Flexible Schedule: Full-time (3-day/12-hour shifts, 7AM - 7 PM) – No overnight shifts, so you can prioritize both your career and personal life!
  • Competitive Pay & Benefits: Medical, Dental, Vision, Prescription, Pet Insurance & more
  • Paid Time Off & Holidays: Recharge and take care of yourself
  • 401K with Company Match: Plan for your future
  • Wellness Support: Employee Assistance Program (EAP) & Wellness Initiatives
  • Professional Growth: Leadership opportunities & professional development

Key Responsibilities:

  • Warm Welcome: Greet and assist all patients and visitors with a positive attitude, ensuring they feel comfortable and valued.
  • Patient and Business Documentation: Maintain confidentiality while collecting and organizing important patient and business documents.
  • Insurance Verification: Analyze health insurance benefits, verify eligibility, and provide patients with relevant payment policies and billing/collection information.
  • Financial Responsibility: Determine and collect each patient’s financial responsibility, ensuring transparency and clarity about costs.
  • Collaborative Support: Assist the practice manager, providers, and other staff members as needed to ensure smooth daily operations.
  • Compliance: Understand and enforce healthcare regulatory requirements such as HIPAA and OSHA standards, ensuring all documentation and processes are handled according to guidelines.
  • Administrative Duties: Perform office procedures and general administrative tasks; proficiently operate office medical equipment.
  • Quality Assurance: Oversee compliance with quality assurance programs, CLIA waived laboratory requirements, and patient result trackers.
  • Travel Requirement: Support staffing and operational needs by traveling to other Corewell Health Urgent Care locations as required.

    Required Qualifications:

    • Education: High school diploma or equivalent, Medical Administrative Assistant certificate a plus
    • Experience: 1+ year of experience in a medical office or healthcare setting preferred
    • Skills: Strong communication, attention to detail, and ability to multitask in a busy environment
    • Technical Skills: Strong computer skills required, with the ability to efficiently multitask and work across multiple screens simultaneously. Experience using Electronic Medical Records (EMR) software, EPIC preferred
    • Flexibility: Ability to work 12-hour shifts, including some weekends and holidays
    • Team Player: A proactive, friendly, and patient-focused approach to service

    At Corewell Health Urgent Care, we believe in kindness, excellence, empowerment, resilience, and proactive service. If you’re looking for a career where your contributions truly matter, apply today and be part of something bigger!

    Pay: $17 per hour

    Apply