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Front Office Manager Jobs in Springfield, VA (NOW HIRING)

Arlo DC

Assistant Front Office Manager

Washington, DC

$60K - $65K/yr

Arlo Hotels an independent lifestyle hotel is now actively seeking a dynamic Assistant Front Office Manager . Are you someone who is passionate about people, driven by purpose, and clever in your ...

Arlo DC

Assistant Front Office Manager

Washington, DC

$60K - $65K/yr

Arlo Hotels an independent lifestyle hotel is now actively seeking a dynamic Assistant Front Office Manager . Are you someone who is passionate about people, driven by purpose, and clever in your ...

Arlo NoMad

Assistant Front Office Manager

Washington, DC · On-site

$60 - $65/hr

Arlo Hotels an independent lifestyle hotel is now actively seeking a dynamic Assistant Front Office Manager. Are you someone who is passionate about people, driven by purpose, and clever in your ...

New

Heihotels

Assistant Front Office Manager

Reston, VA · On-site

No Overview Assist the Front Office Manager in managing the Front Office operations to achieve customer satisfaction, quality service and compliance with corporate/franchise policies and procedures ...

Friddle Dental

Dental Front Office Manager

Alexandria, VA · On-site

$25 - $30/hr

Wellness resources Front Office Manager Friddle Dental -- Alexandria, VA About Us Friddle Dental is a private, single-doctor family and cosmetic dental practice in Alexandria, VA. Founded just 2.5 ...

Harper Harrison

Office Manager

Arlington, VA · On-site

This role is heavily front office responsibilities, but does also have general office ... Manage the front office - greeting visitors, maintaining meeting room scheduling, preparing meeting ...

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Front Office Manager information

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How much do front office manager jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for front office manager in Springfield, VA is $24.83, according to ZipRecruiter salary data. Most workers in this role earn between $19.09 and $28.89 per hour, depending on experience, location, and employer.

What is a front office manager?

As a front office manager, you are responsible for overseeing the daily operations of the front office of a company or organization, and ensuring that staff perform their duties in an appropriate manner. You typically have supervisory responsibilities over other employees working in the front office. Other specific duties vary from office to office depending on the needs of the business. Additional duties could include accounting, hospitality, records management, important document creation and customer service functions.

What are the responsibilities of a front office manager?

A Front Office Manager is responsible for overseeing the daily operations of a hotel's front desk and reception area. Their duties include managing front desk staff, handling guest check-ins and check-outs, resolving customer complaints, and ensuring a smooth and welcoming experience for guests. They also coordinate with other departments, manage reservations, and may be involved in training staff and maintaining hotel policies. Effective communication, organizational skills, and a customer-focused attitude are essential for this role.

What are the key skills and qualifications needed to thrive as a front office manager?

To thrive as a Front Office Manager, you need expertise in customer service, organizational management, and a background in hospitality, often supported by a relevant degree or diploma. Familiarity with property management systems (PMS), reservation software, and proficiency in office applications are typically required. Exceptional interpersonal skills, leadership, and problem-solving abilities help you stand out in this role. These skills are essential to ensure smooth front desk operations, enhance guest satisfaction, and lead a cohesive team in hospitality environments.

How does a front office manager typically collaborate with other hotel departments to ensure smooth guest experiences?

Front Office Managers work closely with housekeeping, maintenance, and food & beverage teams to coordinate guest services and resolve issues quickly. They communicate guest preferences, special requests, and feedback to ensure all departments are aligned on delivering exceptional service. Regular meetings and daily briefings are common, allowing managers to anticipate busy periods, address challenges, and foster a team-oriented environment. This cross-departmental collaboration is essential for handling high occupancy, special events, and ensuring guest satisfaction.

What is the difference between Front Office Manager vs Reception Supervisor?

AspectFront Office ManagerReception Supervisor
CredentialsHospitality management experience, often a degree or certificationCustomer service experience, sometimes hospitality-related training
Work EnvironmentOversees entire front desk operations, manages staffSupervises front desk staff, handles guest issues
Employer & IndustryHotels, resorts, hospitality industryHotels, hospitality industry
Common Search/ComparisonYesYes

The Front Office Manager typically oversees all front desk operations, manages staff, and ensures guest satisfaction. The Reception Supervisor focuses on supervising reception staff and handling guest inquiries. While both roles require customer service skills and hospitality knowledge, the Front Office Manager has broader responsibilities and often more experience or credentials.

How much do front office managers make in the US?

Front Office Managers in the US typically earn a median annual salary of around $50,000 to $70,000, depending on experience, location, and the size of the organization. Salaries can vary widely, with some earning over $80,000 in high-demand markets or larger establishments. The role often requires strong organizational and customer service skills, and may include benefits such as bonuses or health insurance.

Is a front office manager a stressful job?

A front office manager often faces stress due to managing guest relations, staff coordination, and handling complaints in a fast-paced environment. The role requires strong organizational and communication skills, and working hours can include evenings and weekends, which may contribute to job stress.
More about Front Office Manager jobs

What are the most commonly searched types of Front Office jobs in Springfield, VA?

The most popular types of Front Office jobs in Springfield, VA are:

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For Front Office Manager jobs in Springfield, VA, the most frequently searched job titles are:

What job categories do people searching Front Office Manager jobs in Springfield, VA look for?

The top searched job categories for Front Office Manager jobs in Springfield, VA are:

What cities near Springfield, VA are hiring for Front Office Manager jobs?

Cities near Springfield, VA with the most Front Office Manager job openings:

Front Office Manager jobs near you
Infographic showing various Front Office Manager job openings in Springfield, VA as of August 2026, with employment types broken down into 84% Full Time, 12% Part Time, 1% Temporary, and 3% Contract. Highlights an 80% Physical, 2% Hybrid, and 18% Remote job distribution, with an average salary of $51,648 per year, or $24.8 per hour.

Assistant Front Office Manager

Arlo DC

Washington, DC

$60K - $65K/yr

Full-time

Medical, Dental, Vision, Retirement

Re-posted yesterday

Job description

Arlo Hotels an independent lifestyle hotel is now actively seeking a dynamic Assistant Front Office Manager. Are you someone who is passionate about people, driven by purpose, and clever in your approach? If so keep on reading!! Here at Arlo we strive to create a sense of awe that leaves those we touch wanting more…

This position will be responsible for the daily operation of the front desk and liaising with any area impacting guest service. Plans, directs and coordinates activities to ensure exceptional service is achieved. Provides operational support, distributes information, trains, motivates and recognizes team members. Exercises independent judgment and initiative in the course of carrying out overall responsibilities.

Benefits

  • Medical, Dental, Vision
  • 401K - after one year
  • Tuition Reimbursement

Responsibilities

  • Always treat guests with courtesy and respect in a variety of situations.
  • Displays honesty & integrity.
  • Supervises the Front Office Department – Lobby Hosts.
  • Conducts pre-shift meetings.
  • Communicates effectively to staff using tools such as development reviews, training, departmental orientation and monthly departmental meetings.
  • Motivates and develops team members.
  • Maximizes room sales, room revenue and profit.
  • Delivers outstanding service and creates memorable experiences.
  • Assists in leading and supervising the operational activities of the front office team within hotel guidelines to provide the highest standard of courteous service while permitting acceptable profit margins.
  • Embraces and effectively lives Arlo Hotels values and culture.
  • Assigns, coordinates, and supervises work activities of Lobby Hosts.
  • Trains, mentors and develops Lobby Hosts. Prepares team member schedules, completes payroll, and monitors labor costs by reviewing daily schedule vs. occupancy and daily operational demands.
  • Ensures work is completed to include shift closings, room deposits, refunds and rebates. All necessary paperwork is completed.
  • Conducts performance reviews with reporting team members.
  • Responds immediately to all emergency situations, completes necessary incident reports, and follows up with guests and staff.
  • Communicates effectively to staff using tools such as: pre-shift briefings, orientation, activities, short take training and developmental reviews.
  • Manages same day rooms inventory and rate yielding.
  • Takes personal responsibility for correcting service problems and creates memorable guest experiences.

Education

  • Any combination of education and experience providing the required skill and knowledge for successful performance would be qualifying. Typical qualifications would be equivalent to:

  • Hospitality Diploma or Degree preferred.
  • Minimum 2 – 3 years in a management position.
  • Hospitality or customer service.
  • Opera experience.

Salary

  • $60,000 - $65,000

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.