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Front Office Assistant Jobs in Springfield, VA (NOW HIRING)

Plazahotelelpaso

Front Office Supervisor

Washington, DC · On-site

$52 - $68/hr

Your Growth Path Assistant Front Office Manager - Front Office Manager - Assistant General Manager Your Focus * Interview, select, train, schedule, coach, and support associates, ensuring they ...

New

HHM Hotels

Front Office Supervisor

Washington, DC · On-site

$24 - $25/hr

Your Growth Path Assistant Front Office Manager - Front Office Manager - Assistant General Manager Your Focus * Interview, select, train, schedule, coach, and support associates, ensuring they ...

HHM Hotels

Front Office Supervisor

Washington, DC · On-site

$22 - $24/hr

Your Growth Path Assistant Front Office Manager - Front Office Manager - Assistant General Manager Your Focus * Interview, select, train, schedule, coach, and support associates, ensuring they ...

Archer

Assistant Front Office Manager

Mclean, VA · On-site

Assistant Front Office Manager| LodgeWorks is actively hiring for an Assistant Front Office Manager Who we are LodgeWorks is a privately held hotel development and management company. While our name ...

Lodgeworks

Assistant Front Office Manager

Mclean, VA · On-site

Assistant Front Office Manager| LodgeWorks is actively hiring for an Assistant Front Office Manager Who we are LodgeWorks is a privately held hotel development and management company. While our name ...

Heihotels

Assistant Front Office Manager

Reston, VA · On-site

No Overview Assist the Front Office Manager in managing the Front Office operations to achieve customer satisfaction, quality service and compliance with corporate/franchise policies and procedures ...

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Front Office Assistant information

See Springfield, VA salary details

$11

$19

$26

How much do front office assistant jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for front office assistant in Springfield, VA is $19.17, according to ZipRecruiter salary data. Most workers in this role earn between $15.82 and $20.82 per hour, depending on experience, location, and employer.

What is a front office assistant?

Front Office Assistants are administrative professionals who manage the front desk operations of an organization. Their main responsibilities include greeting visitors, answering phone calls, handling correspondence, scheduling appointments, and performing various clerical duties. They play a key role in creating a positive first impression for clients and guests, as well as supporting the smooth functioning of office activities. Front Office Assistants need strong communication, organizational, and multitasking skills to be effective in this role.

What are the key skills and qualifications needed to thrive as a front office assistant, and why are they important?

To thrive as a Front Office Assistant, you need strong organizational skills, attention to detail, and proficiency in administrative tasks, usually supported by a high school diploma or equivalent. Familiarity with office management software such as Microsoft Office Suite, scheduling tools, and multi-line telephone systems is typically required. Excellent interpersonal skills, professionalism, and effective communication help you create a positive first impression and handle diverse client interactions. These abilities are essential for ensuring smooth office operations, efficient workflow, and delivering a welcoming experience to visitors and staff.

What are some common challenges faced by front office assistants and how can they be managed effectively?

Front Office Assistants often encounter challenges such as managing high volumes of calls and visitors simultaneously, handling difficult or upset clients, and maintaining organization in a fast-paced environment. Effective time management, clear communication skills, and staying calm under pressure are key to overcoming these obstacles. Familiarity with office technology and proactive problem-solving also help Front Office Assistants provide efficient support to both staff and visitors.

What is the difference between Front Office Assistant vs Receptionist?

AspectFront Office AssistantReceptionist
CredentialsHigh school diploma; some roles may prefer customer service or administrative certificationsHigh school diploma; customer service experience often preferred
Work EnvironmentHotels, corporate offices, healthcare facilities, retailHotels, medical offices, corporate reception areas
Job ResponsibilitiesGreeting visitors, answering calls, scheduling, administrative supportWelcoming visitors, answering phones, managing appointments

Both roles involve front-desk duties, but Front Office Assistants often have broader administrative responsibilities and may work in various industries, while Receptionists primarily focus on greeting visitors and handling calls in specific settings like hotels or clinics.

Can you get a front office assistant job with no experience?

Front Office Assistant positions often do not require prior experience, as employers may provide on-the-job training for tasks like greeting visitors, answering phones, and managing schedules. Having good communication skills, a professional appearance, and basic computer knowledge can improve chances of securing such a role without experience.

What are the most commonly searched types of Front Office jobs in Springfield, VA?

The most popular types of Front Office jobs in Springfield, VA are:

What cities near Springfield, VA are hiring for Front Office Assistant jobs?

Cities near Springfield, VA with the most Front Office Assistant job openings:

Front Office Assistant jobs near you
Infographic showing various Front Office Assistant job openings in Springfield, VA as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 17% Part Time, and 3% Contract. Highlights an 89% Physical, 5% Hybrid, and 6% Remote job distribution, with an average salary of $39,869 per year, or $19.2 per hour.

Assistant Front Office Manager

Donohoe Hospitality Services

Washington, DC • On-site

$68K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 11 days ago

Job description

Come join our Front Office team at Holiday Inn Washington DC National Capital Mall!
Working at Holiday Inn Washington DC National Mall offers a unique and rewarding experience for several reasons. Situated near the National Mall, the hotel is within walking distance of iconic landmarks such as the Smithsonian museums, the U.S. Capitol, and the Washington Monument. Our central location provides a vibrant and dynamic work environment. Our hotel fosters a supportive and inclusive work environment where teamwork and collaboration are highly valued. Employees are encouraged to bring their unique perspectives and ideas to the table, creating a dynamic and engaging workplace. Holiday Inn Washington DC National Mall is also actively involved in the local community, offering employees the chance to participate in various community service initiatives and events. This engagement not only enriches the community but also provides a sense of purpose and connection for team members.
Overall, working at Holiday Inn Washington DC National Mall provides a blend of professional growth, excellent benefits, and a vibrant, supportive work culture. It's an exciting place to build a career, where you can thrive both personally and professionally.
ASSISTANT FRONT OFFICE MANAGER
Compensation: Salary $63,000 - $68,000 annually
Position Summary
Our Assistant Front Office Manager supports the Front Office Manager in daily hotel operations. This role oversees guest services, manages front desk staff, and ensures smooth check-in and check-out processes. Responsibilities include handling guest inquiries and complaints, coordinating with other departments, and maintaining high customer service standards. The role also involves training and mentoring front office employees, managing reservations, and ensuring efficient front office procedures. Ideal candidates will have excellent communication skills, strong attention to detail, and the ability to work in a fast-paced environment. *Required: Solid experience in the following areas as Front Desk Agent, Night Auditor, & Reservations. l Salary: $65,000 annually.
Essential Functions
  • Responsible for the operational side of Front Office.
  • Ensuring that all staff know procedures and standards required within their sections and keeping workstations tidy at all times.
  • Blocking guests' rooms before guest arrival.
  • Monitoring and maintaining all guest check-ins.
  • Proper channeling of all guest complaints received, according to hotel procedures and strict liaison with the Front Office Manager about these complaints.
  • Daily review of in-house accounts.
  • Ensuring a daily bucket check is done.
  • Immediate follow-up of any accounting/guest bill problems.
  • Ensure concierge department is fully staffed and guest requests are handled properly.
  • Work closely with Housekeeping, Engineering, Catering and Sales to assure groups and special functions are handled smoothly.
  • Daily review of audit packs.
  • Train staff and ensure that proper direct-bill and credit-card procedures are in place and followed.
  • Monitor posting of guest charges and approve all adjustments to minimize lost revenue (Revenue daily packs).
  • Ensure that the proper cash handling policies are in place and being followed.
  • Assist FOM in training and monitoring staff on hotel and/or brand standards for guest services.
  • Assist FOM in ordering and maintaining Front Office supplies and equipment according to and within budget.
  • Assist FOM in maintaining and reporting problems with Front Office POS.
  • Establish effective front office communications and information system through logs, department meetings, and coaching and counseling. Set clear standards for employees and communicate all goals and results.
  • Assist the General Manager in resolving guest complaints concerning the Front Office.
  • Assist FOM in hiring, training, counseling, and motivating department personnel, payroll administration for department personnel, and conducting all department personnel performance appraisals.
  • Adhere to all work rules, procedures, and policies established by the hotel, including, but not limited to, those contained in the employee handbook.

Education and Experience
  • *REQUIRED - Solid experience in Front Office including Front Desk, Night Audit, Reservations and Concierge.

Skills and Abilities
  • Clear, concise written and verbal communication skills.
  • Strong customer service orientation and skills.
  • Superior interpersonal skills. Ability to get along with diverse personalities, tactful and flexible.
  • Excellent listening skills
  • Ability to stand for a long period of time.
  • Ability to work in a fast-paced environment.
  • Ability to maintain control and composure in difficult situations and exhibit good judgment.

Benefits and Perks
Donohoe Hospitality Services is pleased to offer employees a comprehensive Benefits Package that includes health, dental, and vision insurance, leaves of absence, retirement plans, paid time off, and hotel room discounts. and MORE! Through this selection of benefits and perks, we strive to provide employees with options that will enhance their quality of life in and out of work. * Minimum 32 hours/week to qualify
We also offer daily pay access where you can receive your earnings on the same day you work, empowering you to manage your finances easily and confidently.
If you're ready to bring your energy and skills to a team dedicated to delivering exceptional guest experiences, we want to hear from you! Apply today and be a key player in creating memorable moments for our guests.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.

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