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Front Office Manager Jobs in Springfield, VA (NOW HIRING)

Archer

Assistant Front Office Manager

Mclean, VA · On-site

Assistant Front Office Manager| LodgeWorks is actively hiring for an Assistant Front Office Manager Who we are LodgeWorks is a privately held hotel development and management company. While our name ...

Lodgeworks

Assistant Front Office Manager

Mclean, VA · On-site

Assistant Front Office Manager| LodgeWorks is actively hiring for an Assistant Front Office Manager Who we are LodgeWorks is a privately held hotel development and management company. While our name ...

HHM Hotels

Front Office Supervisor

Washington, DC · On-site

$22 - $24/hr

Your Growth Path Assistant Front Office Manager - Front Office Manager - Assistant General Manager Your Focus * Interview, select, train, schedule, coach, and support associates, ensuring they ...

Plazahotelelpaso

Front Office Supervisor

Washington, DC · On-site

$52 - $68/hr

Your Growth Path Assistant Front Office Manager - Front Office Manager - Assistant General Manager Your Focus * Interview, select, train, schedule, coach, and support associates, ensuring they ...

New

HHM Hotels

Front Office Supervisor

Washington, DC · On-site

$24 - $25/hr

Your Growth Path Assistant Front Office Manager - Front Office Manager - Assistant General Manager Your Focus * Interview, select, train, schedule, coach, and support associates, ensuring they ...

Friddle Dental

Dental Front Office Manager

Alexandria, VA · On-site

$55 - $75/hr

Wellness resources Front Office Manager Friddle Dental -- Alexandria, VA About Us Friddle Dental is a private, single-doctor family and cosmetic dental practice in Alexandria, VA. Founded just 2.5 ...

Friddle Dental

Dental Front Office Manager

Alexandria, VA · On-site

$25 - $30/hr

Front Office Manager Friddle Dental -- Alexandria, VA About Us Friddle Dental is a private, single-doctor family and cosmetic dental practice in Alexandria, VA. Founded just 2.5 years ago, we've ...

Friddle Dental

Dental Front Office Manager

Alexandria, VA · On-site

$25 - $30/hr

Front Office Manager Friddle Dental -- Alexandria, VA About Us Friddle Dental is a private, single-doctor family and cosmetic dental practice in Alexandria, VA. Founded just 2.5 years ago, we've ...

Arlo DC

Assistant Front Office Manager

Washington, DC · On-site

$60K - $65K/yr

Arlo Hotels an independent lifestyle hotel is now actively seeking a dynamic Assistant Front Office Manager . Are you someone who is passionate about people, driven by purpose, and clever in your ...

Arlo Hotels

Assistant Front Office Manager

Washington, DC · On-site

$60 - $65/hr

Arlo Hotels an independent lifestyle hotel is now actively seeking a dynamic Assistant Front Office Manager. Are you someone who is passionate about people, driven by purpose, and clever in your ...

New

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All JobsFront Office JobsFront Office Manager JobsFront Office Manager Jobs in Springfield, VA

Front Office Manager information

See Springfield, VA salary details

$12

$24

$38

How much do front office manager jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for front office manager in Springfield, VA is $24.83, according to ZipRecruiter salary data. Most workers in this role earn between $19.09 and $28.89 per hour, depending on experience, location, and employer.

What is a front office manager?

As a front office manager, you are responsible for overseeing the daily operations of the front office of a company or organization, and ensuring that staff perform their duties in an appropriate manner. You typically have supervisory responsibilities over other employees working in the front office. Other specific duties vary from office to office depending on the needs of the business. Additional duties could include accounting, hospitality, records management, important document creation and customer service functions.

What are the responsibilities of a front office manager?

A Front Office Manager is responsible for overseeing the daily operations of a hotel's front desk and reception area. Their duties include managing front desk staff, handling guest check-ins and check-outs, resolving customer complaints, and ensuring a smooth and welcoming experience for guests. They also coordinate with other departments, manage reservations, and may be involved in training staff and maintaining hotel policies. Effective communication, organizational skills, and a customer-focused attitude are essential for this role.

What are the key skills and qualifications needed to thrive as a front office manager?

To thrive as a Front Office Manager, you need expertise in customer service, organizational management, and a background in hospitality, often supported by a relevant degree or diploma. Familiarity with property management systems (PMS), reservation software, and proficiency in office applications are typically required. Exceptional interpersonal skills, leadership, and problem-solving abilities help you stand out in this role. These skills are essential to ensure smooth front desk operations, enhance guest satisfaction, and lead a cohesive team in hospitality environments.

How does a front office manager typically collaborate with other hotel departments to ensure smooth guest experiences?

Front Office Managers work closely with housekeeping, maintenance, and food & beverage teams to coordinate guest services and resolve issues quickly. They communicate guest preferences, special requests, and feedback to ensure all departments are aligned on delivering exceptional service. Regular meetings and daily briefings are common, allowing managers to anticipate busy periods, address challenges, and foster a team-oriented environment. This cross-departmental collaboration is essential for handling high occupancy, special events, and ensuring guest satisfaction.

What is the difference between Front Office Manager vs Reception Supervisor?

AspectFront Office ManagerReception Supervisor
CredentialsHospitality management experience, often a degree or certificationCustomer service experience, sometimes hospitality-related training
Work EnvironmentOversees entire front desk operations, manages staffSupervises front desk staff, handles guest issues
Employer & IndustryHotels, resorts, hospitality industryHotels, hospitality industry
Common Search/ComparisonYesYes

The Front Office Manager typically oversees all front desk operations, manages staff, and ensures guest satisfaction. The Reception Supervisor focuses on supervising reception staff and handling guest inquiries. While both roles require customer service skills and hospitality knowledge, the Front Office Manager has broader responsibilities and often more experience or credentials.

How much do front office managers make in the US?

Front Office Managers in the US typically earn a median annual salary of around $50,000 to $70,000, depending on experience, location, and the size of the organization. Salaries can vary widely, with some earning over $80,000 in high-demand markets or larger establishments. The role often requires strong organizational and customer service skills, and may include benefits such as bonuses or health insurance.

Is a front office manager a stressful job?

A front office manager often faces stress due to managing guest relations, staff coordination, and handling complaints in a fast-paced environment. The role requires strong organizational and communication skills, and working hours can include evenings and weekends, which may contribute to job stress.
More about Front Office Manager jobs

What are the most commonly searched types of Front Office jobs in Springfield, VA?

The most popular types of Front Office jobs in Springfield, VA are:

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For Front Office Manager jobs in Springfield, VA, the most frequently searched job titles are:

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The top searched job categories for Front Office Manager jobs in Springfield, VA are:

What cities near Springfield, VA are hiring for Front Office Manager jobs?

Cities near Springfield, VA with the most Front Office Manager job openings:

Front Office Manager jobs near you
Infographic showing various Front Office Manager job openings in Springfield, VA as of August 2026, with employment types broken down into 84% Full Time, 12% Part Time, 1% Temporary, and 3% Contract. Highlights an 80% Physical, 2% Hybrid, and 18% Remote job distribution, with an average salary of $51,648 per year, or $24.8 per hour.

Assistant Front Office Manager

Archer

Mclean, VA • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 23 days ago

Job description

ARCHER HOTEL TYSONS
Archer Hotel Tysons, an urban-chic boutique hotel just 11 miles northwest of D.C., welcomes guests with 178 luxe guest rooms and suites, the buzzy first-floor AKB hotel bar and 18,128 sq. ft. of indoor and outdoor meeting and event space - including a seventh-floor Penthouse and Terrace.
The guest-review-leading hotel is part of the award-winning Archer Hotel collection - chock-full of thoughtful touches and local discoveries, and consistently ranking at the top of trusted review sites.
The hotel is just south of Dolley Madison Boulevard-Dulles Toll Road junction, on Colshire Drive in Scotts Run South - and conveniently at the foot of the McLean Silver Line Metro station. The hotel provides complimentary parking for employees.
Assistant Front Office Manager| JOB DESCRIPTION
LodgeWorks is actively hiring for an Assistant Front Office Manager
Who we are
LodgeWorks is a privately held hotel development and management company. While our name isn't on the hotels themselves, our extraordinary culture is at the heart of our 18 hotels - including our award-winning Archer Hotel boutique collection and our portfolio of other great brands with familiar names, such as Hyatt Place, Hyatt House, Aloft, Hilton Garden Inn and Hampton Inn.
We're thrilled to be considered industry innovators with a rich 35+ year history. Yet, what we are most proud of is the strong family culture we have developed and maintained while growing to 950+ employees nationwide. At LodgeWorks, hospitality is more than just the industry in which we work; it defines everything we do. Maybe it's because we're grounded in Midwestern hospitality (our home office is in Wichita, Kansas, while our hotels are scattered across the U.S.). Or maybe it's because we actively work to make hospitality (with each other, our guests, our clients and partners) the foundation upon which everything is built.
Job overview
The Assistant Front Office Manager is responsible for providing attentive, courteous and efficient service to all guests prior to arrival and throughout their stay, while maximizing suite revenue and occupancy. In addition, this position assists the Front Offices Manager and/or Assistant General Manager/Director of Guest Services in the training and supervising of employees. An Assistant Front Office Manager is responsible for the first impressions of our Guests and, therefore must perform the tasks below to the highest standards.
Your day-to-day
  • Monitor staffing levels to ensure appropriate coverage for business demand.
  • Set departmental objectives, work schedules, policies, and procedures.
  • Ensure that team members have current knowledge of hotel products, services, pricing and policies, as well as familiarity of the local area.
  • Conduct monthly one-on-one meetings, as well as assist with departmental meetings.
  • Check all hotel guests in and out in a confident, professional and personalized manner.
  • Welcome and register hotel guests, explain the accommodations, and establish the credit or method of payment.
  • Communicate effectively, both orally and in writing, to provide clear direction to staff.
  • Comply with LodgeWorks' standards and regulations to encourage safe and efficient hotel operations.
  • Use hotel communication tools to log and notify fellow associates and supervisors of pertinent information.
  • Remain calm and alert, especially during emergency situations and/or heavy hotel activity, serving as a role model for the team and other associates; know and communicate hotel emergency procedures; inform and assist guests in emergencies.
  • Administer counseling and discipline to team members as necessary, and provide training and recognition to employees at all levels to maintain a team-oriented environment.
  • Assist in Recruiting, manage, train and develop the Front Office Team.
  • Motivate and celebrate Team Member Success.
  • Analyze, generate reports and communicate information to employees and appropriate departments.
  • Monitor and control guests' credit status to ensure that payment is collectible and received on time. Perform regular follow-up for pending payments to ensure that they are collected.
  • Assist in monitoring and assessing service and satisfaction trends, evaluate and address issues and make improvements accordingly.
  • Maintain good communication and working relationships with all departments.
  • Meet or exceed budgeted profit goals and maintain labor efficiency ratios to ensure excellent guest service and cost-effectiveness.
  • Comply with local and LodgeWorks' hotel security, fire regulations and all health and safety policies.
  • Understand and enforce all cash handling, check handling, tax exempt and credit policies.
  • Maintain accuracy and thoroughness of various reporting requested on a daily, weekly and monthly basis.
  • Engage with guests and follow up to ensure complete resolution; respond to guest feedback, looking at such as an opportunity to build guest satisfaction.
  • Maintain a high level of confidentiality.
  • Implement changes that could improve service and increase operational efficiency.
  • Assist in any other task or duties as requested by management.

Who you are
  • A team player with a heart for hospitality.
  • Entrepreneurial at heart and innovative in mind.
  • A long-term thinker.
  • Customer-focused, with guests, clients and employees at the forefront of your thinking.
  • Nimble and able to adapt to change quickly.
  • Committed to sharing and togetherness and value the family mindset of our organization.
  • Aware that a good reputation is a huge asset to a hotel and committed to being a representative of that great reputation.
  • An excellent communicator.
  • Naturally curious and value listening to solve problems.
  • Comfortable following directions, guidelines and work objectives.
  • Capable of exerting up to 40 pounds of force occasionally.
  • Capable of standing for an entire or shift or for an extended amount of time.
  • Capable of reaching overhead, utilizing both hands, leaning over, stooping and kneeling.
  • A plus: Practiced, with six months' related experience in hospitality or a service industry.
  • A must: Eager to be part of a great work culture and team.

Benefits
We are proud to offer competitive wages and the following benefits for full-time employees:
  • PTO
  • Hotel and restaurant discounts available at select LodgeWorks properties
  • Health, vision and dental benefits
  • 401(k) plans with matching contributions
  • Paid holidays
  • Short-term and long-term disability (company sponsored)
  • Referral bonuses
  • Flexible spending accounts

LodgeWorks is an equal opportunity employer and values diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status or disability status.

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