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Front Office Manager Jobs in Appleton, WI (NOW HIRING)

Aileron Management

Hotel Front Desk Attendant

Appleton, WI · On-site

$12.25 - $16/hr

A typical day for a Front Desk Attendant includes greeting guests and managing all aspects of their ... This job operates in a professional office environment. This role routinely uses standard office ...

Smile Brands

Dental Team Leader

Oshkosh, WI · On-site

$26 - $30/hr

Oversee day-to-day front and back office operations, ensuring smooth patient flow and exceptional ... Ensure accurate scheduling, collections, receivables, and cost management * Oversee treatment ...

Aileron Management

Hotel Front Desk Attendant

Appleton, WI · On-site

$14 - $15/hr

... managing all aspects of their stay while providing exceptional customer service. You will also be ... This role routinely uses standard office equipment. Physical Demands While performing the duties of ...

Aileron Management

Hotel Front Desk Attendant

Freedom, WI · On-site

$14 - $15/hr

... managing all aspects of their stay while providing exceptional customer service. You will also be ... This role routinely uses standard office equipment. Physical Demands While performing the duties of ...

Equity LifeStyle Properties

Front Desk Clerk

Fremont, WI · On-site

$13 - $16.25/hr

Our Front Desk Clerks provide exceptional customer service to facilitate excellent and memorable ... office efficiency. * Partner with your Property Manager and communicate frequently to address ...

RB Hospitality LLC

Hotel Front Desk Agent

Neenah, WI · On-site

$14.75 - $18.50/hr

Greet all guests warmly, manage check-ins/check-outs efficiently, and respond to inquiries. * Carry ... Maintain a neat and clean appearance at the front desk, lobby, and back office areas. * Follow ...

RB Hospitality

Hotel Front Desk Agent

Neenah, WI · On-site

$16 - $18/hr

Greet all guests warmly, manage check-ins/check-outs efficiently, and respond to inquiries. * Carry ... Maintain a neat and clean appearance at the front desk, lobby, and back office areas. * Follow ...

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Front Office Manager information

See Appleton, WI salary details

$11

$23

$36

How much do front office manager jobs pay per hour?

As of Aug 12, 2026, the average hourly pay for front office manager in Appleton, WI is $23.16, according to ZipRecruiter salary data. Most workers in this role earn between $17.84 and $26.97 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a front office manager?

To thrive as a Front Office Manager, you need expertise in customer service, organizational management, and a background in hospitality, often supported by a relevant degree or diploma. Familiarity with property management systems (PMS), reservation software, and proficiency in office applications are typically required. Exceptional interpersonal skills, leadership, and problem-solving abilities help you stand out in this role. These skills are essential to ensure smooth front desk operations, enhance guest satisfaction, and lead a cohesive team in hospitality environments.

What are the responsibilities of a front office manager?

A Front Office Manager is responsible for overseeing the daily operations of a hotel's front desk and reception area. Their duties include managing front desk staff, handling guest check-ins and check-outs, resolving customer complaints, and ensuring a smooth and welcoming experience for guests. They also coordinate with other departments, manage reservations, and may be involved in training staff and maintaining hotel policies. Effective communication, organizational skills, and a customer-focused attitude are essential for this role.

What is the difference between Front Office Manager vs Reception Supervisor?

AspectFront Office ManagerReception Supervisor
CredentialsHospitality management experience, often a degree or certificationCustomer service experience, sometimes hospitality-related training
Work EnvironmentOversees entire front desk operations, manages staffSupervises front desk staff, handles guest issues
Employer & IndustryHotels, resorts, hospitality industryHotels, hospitality industry
Common Search/ComparisonYesYes

The Front Office Manager typically oversees all front desk operations, manages staff, and ensures guest satisfaction. The Reception Supervisor focuses on supervising reception staff and handling guest inquiries. While both roles require customer service skills and hospitality knowledge, the Front Office Manager has broader responsibilities and often more experience or credentials.

What is a front office manager?

As a front office manager, you are responsible for overseeing the daily operations of the front office of a company or organization, and ensuring that staff perform their duties in an appropriate manner. You typically have supervisory responsibilities over other employees working in the front office. Other specific duties vary from office to office depending on the needs of the business. Additional duties could include accounting, hospitality, records management, important document creation and customer service functions.

How does a front office manager typically collaborate with other hotel departments to ensure smooth guest experiences?

Front Office Managers work closely with housekeeping, maintenance, and food & beverage teams to coordinate guest services and resolve issues quickly. They communicate guest preferences, special requests, and feedback to ensure all departments are aligned on delivering exceptional service. Regular meetings and daily briefings are common, allowing managers to anticipate busy periods, address challenges, and foster a team-oriented environment. This cross-departmental collaboration is essential for handling high occupancy, special events, and ensuring guest satisfaction.
More about Front Office Manager jobs
What are the most commonly searched types of Front Office jobs in Appleton, WI? The most popular types of Front Office jobs in Appleton, WI are:
What are popular job titles related to Front Office Manager jobs in Appleton, WI? For Front Office Manager jobs in Appleton, WI, the most frequently searched job titles are:
What job categories do people searching Front Office Manager jobs in Appleton, WI look for? The top searched job categories for Front Office Manager jobs in Appleton, WI are:
What cities near Appleton, WI are hiring for Front Office Manager jobs? Cities near Appleton, WI with the most Front Office Manager job openings:
Front Office Manager jobs near you
Infographic showing various Front Office Manager job openings in Appleton, WI as of August 2026, with employment types broken down into 1% As Needed, 82% Full Time, 15% Part Time, and 2% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $48,178 per year, or $23.2 per hour.

Sales & Catering Coordinator

Oshkosh Waterfront Hotel and Convention Center

Oshkosh, WI • On-site

Full-time

Posted 20 days ago

Job description

Description
Essential Duties & Responsibilities -Hourly Position
Sales & Catering Administration
  • Maintain a thorough knowledge of hotel sales policies, procedures, guest rooms, meeting space, and catering services.
  • Serve as the first point of contact for callers and visitors to the Sales & Catering office.
  • Prepare and distribute banquet event orders (BEOs), correspondence, reports, and other sales documentation.
  • Process contracts through electronic signature platforms and maintain accurate client files.
  • Maintain sales files, electronic records, and departmental databases.
  • Assist with preparing presentations, promotional materials, reports, and marketing collateral.
  • Route incoming mail, prepare outgoing correspondence, and manage office supplies.
  • Assist the sales team with administrative projects and special assignments.
  • Follow up with clients before and after events as directed.

Group Reservations Coordination
  • Coordinate all aspects of group guest room blocks after contracts are executed.
  • Enter and maintain group blocks in the property management and sales systems.
  • Manage rooming lists, reservation cut-off dates, room block adjustments, and pickup reports.
  • Communicate reservation details with clients and hotel departments.
  • Monitor room block performance and assist in maximizing group revenue.
  • Work closely with Front Office regarding room inventory and reservation details.
  • Assist guests with reservation questions and special requests.
  • Ensure group reservation information is accurate and updated throughout the planning process.

Accounting Support
  • Prepare and distribute group and catering invoices.
  • Process deposits and maintain accurate payment records.
  • Track outstanding balances and assist with collection of deposits and final payments.
  • Coordinate billing information with the Accounting Department.
  • Respond to client questions regarding billing and payment status.
  • Maintain accurate financial records related to group and catering business.
  • Assist with account reconciliation and reporting as requested.
  • Ensure all client billing documentation is complete and accurate.

Customer Service
  • Represent the hotel with professionalism, integrity, and exceptional guest service.
  • Build positive relationships with clients before, during, and after their events.
  • Respond promptly to client inquiries.
  • Work collaboratively with Sales, Catering, Front Office, Accounting, Banquets, and other hotel departments to ensure successful events.
  • Maintain confidentiality of guest and company information.
  • Perform other duties as assigned.

Requirements
  • Previous hotel, hospitality, sales administration, catering, reservations, or administrative experience preferred.
  • Experience with group reservations or hotel sales systems preferred.
  • Marriott CI/TY and Lightspeed PMS / Power of M experience preferred but not required.
  • Proficiency in Microsoft Office, including Word, Excel, Outlook, and Teams.
  • Strong organizational and time management skills.
  • Excellent written and verbal communication skills.
  • High level of attention to detail and accuracy.
  • Ability to prioritize multiple projects while meeting deadlines.
  • Professional demeanor with outstanding customer service skills.
  • Ability to work independently and as part of a team.
  • Ability to maintain confidentiality.
  • Physical Requirements
    • Prolonged periods of sitting and computer work.
    • Ability to occasionally stand, walk, bend, and lift up to 25 pounds.
    • Ability to communicate effectively with guests and team members in person and by telephone.

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