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Front Office Manager Jobs in Quebec (NOW HIRING)

Marriott

Front Office Assistant Manager

Quebec, QC · On-site

JOB SUMMARY Assists the Front Office Manager in administering front office functions and supervising staff on a daily basis. Front office areas include Bell/Door Staff, Switchboard and Guest Services ...

Airbnb

Office Manager, Montreal

Montreal, QC · On-site

The Office Manager plays a critical role in delivering a seamless and welcoming office experience by coordinating daily office operations, supporting local leaders and employees, and ensuring the ...

Societe Generale

Trade Support Analyst

Montreal, QC

... Front Office clients on primary and secondary trades - Manage, monitor, and report client and operational incidents (prematching, settlement, audits) - Coordinate closely with Front Office, Sales, MO ...

Hunter Bond

Partnering with quants and front-office teams to industrialise models and analytics * Driving best ... Exposure to the full lifecycle of trading analytics and risk management If you are a Quantitative ...

Societe Generale

Trade Support Analyst

Montreal, QC

... asset management and securities. Our teams guarantee the quality and the reliability of ... In this context, and in close relationship with the Front Office and all Support functions (Middle ...

Eastern Townships School Board

CA$24.90 - CA$25.95/hr

Office Agent, Class II School / Centre / Department : Alexander Galt Regional High School (Library) Location : Sherbrooke Workload & schedule : 30h per week (Monday to Friday from 8:30 to 15:00 ...

Boston Pizza

Front of House Manager

Saint-bruno, QC

Front of House (FOH) Manager A Front of House Manager at Canada's leading casual dining restaurant ... office * Build relationships and give back to your local community * Boston Pizza Scholarship ...

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Front Office Manager information

See Quebec salary details

$10

$20

$31

How much do front office manager jobs pay per hour?

As of Jul 31, 2026, the average hourly pay for front office manager in Quebec is $20.38, according to ZipRecruiter salary data. Most workers in this role earn between $15.87 and $24.04 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Front Office Manager, and why are they important?

To thrive as a Front Office Manager, you need expertise in customer service, organizational management, and a background in hospitality, often supported by a relevant degree or diploma. Familiarity with property management systems (PMS), reservation software, and proficiency in office applications are typically required. Exceptional interpersonal skills, leadership, and problem-solving abilities help you stand out in this role. These skills are essential to ensure smooth front desk operations, enhance guest satisfaction, and lead a cohesive team in hospitality environments.

What is the highest salary for an office manager?

The highest salaries for a front office manager can exceed $80,000 annually, especially in large corporations or high-cost-of-living areas. Factors such as experience, certifications, and the size of the organization influence compensation levels.

Is front office a stressful job?

A front office manager role can be stressful due to the need to handle guest complaints, manage staff, and ensure smooth operations in a fast-paced environment. Strong organizational skills, problem-solving abilities, and the ability to work under pressure are important for success in this position.

What are the responsibilities of a Front Office Manager?

A Front Office Manager is responsible for overseeing the daily operations of a hotel's front desk and reception area. Their duties include managing front desk staff, handling guest check-ins and check-outs, resolving customer complaints, and ensuring a smooth and welcoming experience for guests. They also coordinate with other departments, manage reservations, and may be involved in training staff and maintaining hotel policies. Effective communication, organizational skills, and a customer-focused attitude are essential for this role.

What is the difference between Front Office Manager vs Reception Supervisor?

AspectFront Office ManagerReception Supervisor
CredentialsHospitality management experience, often a degree or certificationCustomer service experience, sometimes hospitality-related training
Work EnvironmentOversees entire front desk operations, manages staffSupervises front desk staff, handles guest issues
Employer & IndustryHotels, resorts, hospitality industryHotels, hospitality industry
Common Search/ComparisonYesYes

The Front Office Manager typically oversees all front desk operations, manages staff, and ensures guest satisfaction. The Reception Supervisor focuses on supervising reception staff and handling guest inquiries. While both roles require customer service skills and hospitality knowledge, the Front Office Manager has broader responsibilities and often more experience or credentials.

What Is a Front Office Manager?

As a front office manager, you are responsible for overseeing the daily operations of the front office of a company or organization, and ensuring that staff perform their duties in an appropriate manner. You typically have supervisory responsibilities over other employees working in the front office. Other specific duties vary from office to office depending on the needs of the business. Additional duties could include accounting, hospitality, records management, important document creation and customer service functions.

How much is the salary of a front office manager?

The salary of a front office manager typically ranges from $40,000 to $70,000 per year, depending on experience, location, and the size of the establishment. In some regions, salaries can be higher, especially in luxury hotels or large organizations, and additional benefits may be included.

How does a Front Office Manager typically collaborate with other hotel departments to ensure smooth guest experiences?

Front Office Managers work closely with housekeeping, maintenance, and food & beverage teams to coordinate guest services and resolve issues quickly. They communicate guest preferences, special requests, and feedback to ensure all departments are aligned on delivering exceptional service. Regular meetings and daily briefings are common, allowing managers to anticipate busy periods, address challenges, and foster a team-oriented environment. This cross-departmental collaboration is essential for handling high occupancy, special events, and ensuring guest satisfaction.

What does a front office manager do?

A front office manager oversees the reception area of a hotel or organization, managing staff, ensuring excellent customer service, and handling guest or client inquiries. They also coordinate reservations, manage administrative tasks, and ensure smooth daily operations, often using property management systems. Strong leadership, communication skills, and experience in hospitality or customer service are essential for this role.
More about Front Office Manager jobs
What are popular job titles related to Front Office Manager jobs in Quebec? For Front Office Manager jobs in Quebec, the most frequently searched job titles are:
What job categories do people searching Front Office Manager jobs in Quebec look for? The top searched job categories for Front Office Manager jobs in Quebec are:
Front Office Manager jobs near you
Infographic showing various Front Office Manager job openings in Quebec as of July 2026, with employment types broken down into 75% Full Time, 23% Part Time, and 2% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $42,384 per year, or $20.4 per hour.

Front Office Assistant Manager

Marriott

Quebec, QC • On-site

Full-time

Re-posted 5 days ago

Marriott International rating

6.4

Company rating: 6.4 out of 10

Based on 1,181 frontline employees who took The Breakroom Quiz

52nd of 108 rated hotels

Job description

JOB SUMMARY

Assists the Front Office Manager in administering front office functions and supervising staff on a daily basis. Front office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk. Position directs and works with managers and employees to carry out procedures ensuring an efficient check in and check out process. Ensures guest and employee satisfaction and maximizes the financial performance of the department.

CANDIDATE PROFILE 

Education and Experience

High school diploma or GED; 2 years experience in the guest services, front desk, or related professional area.

OR

2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.

CORE WORK ACTIVITIES

Supporting Management of Front Desk Team 

Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.

Encourages and builds mutual trust, respect, and cooperation among team members.

Supervises and manages employees. Managing all day-to-day operations. Understanding employee positions well enough to perform duties in employees' absence.

Ensures employee recognition is taking place on all shifts.

Establishes and maintains open, collaborative relationships with employees.

Monitoring and Supporting Progress Toward Guest Services and Front Desk Goals

Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.

Develops specific goals and plans to prioritize, organize, and accomplish your work.

Handles complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.

Strives to improve service performance.

Collaborates with the Front Office Manager on ways to continually improve departmental service.

Communicates a clear and consistent message regarding the Front Office goals to produce desired results.

Participates in the development and implementation of corrective action plans based on review of comment cards and guest satisfaction results.

Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.

Ensuring Exceptional Customer Service 

Provides services that are above and beyond for customer satisfaction and retention.

Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.

Serves as a role model to demonstrate appropriate behaviors.

Sets a positive example for guest relations.

Displays outstanding hospitality skills.

Empowers employees to provide excellent customer service.

Interacts with customers on a regular basis to obtain feedback on quality of product, service levels and overall satisfaction.

Provides feedback to employees based on observation of service behaviors.

Handles guest problems and complaints effectively.

Interacts with guests to obtain feedback on product quality and service levels.

Managing Projects and Policies

Implements the customer recognition/service program, communicating and ensuring the process.

Ensures compliance with all Front Office policies, standards and procedures.

Monitors adherence to all credit policies and procedures to reduce bad debts and rebates.

Additional Responsibilities 

Provides information to supervisors and co-workers by telephone, in written form, e-mail, or in person.

Analyzes information and evaluating results to choose the best solution and solve problems.

Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner.

Functions in place of the Front Office Manager in his/her absence.

Communicates critical information from pre- and post-convention meetings to the Front Office staff.

Participates in department meetings.

 

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated.Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

Notification to Applicants: Delta Hotels Quebec takes seriously its obligations under the applicable provincial legislation and will provide accommodations to job applicants needing assistance.  If you require an accommodation in relation to this job posting, our online application or an interview, please call 905-366-5227 or email CanadaApplicationAccommodation@marriott.com and a member of our Human Resources team will respond to your request.  Please note that this phone number and email are only for those individuals who would like to request an accessibility accommodation as part of the recruiting process.

Delta Hotels provide a seamless travel experience that has been thoughtfully designed with the essential needs of the modern frequent traveler in mind. We flawlessly deliver the key essentials guests need and we work hard to eliminate everything they don't. At Delta Hotels by Marriott, we are always warm, wise and in control so our guests can focus on what's most important. With a strong presence in Canada, the United Kingdom, and the United States, Delta Hotels by Marriott is rapidly expanding across markets all around the world. If you enjoy delivering purposeful service and focusing on the details that matter, we invite you to explore jobs at Delta Hotels by Marriott. In joining Delta Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

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