ZipRecruiter

Log In

1

Front Office Associate Jobs in Provo, UT (NOW HIRING)

Zermatt Resort

Front Office Supervisor

Midway, UT · On-site

This role is responsible for supervising front desk associates, resolving guest concerns ... front office associates on service standards, policies, and procedures Monitor cash handling ...

Zermatt Resort

Front Office Supervisor

Midway, UT · On-site

This role is responsible for supervising front desk associates, resolving guest concerns ... office associates on service standards, policies, and procedures • Monitor cash handling ...

ZERMATT RESORT

Front Office Supervisor

Midway, UT · On-site

This role is responsible for supervising front desk associates, resolving guest concerns ... office associates on service standards, policies, and procedures • Monitor cash handling ...

Gen4 Dental

Front Office Assistant

Eagle Mountain, UT · On-site

$15.50 - $20.25/hr

Monday 8 AM - 5 PM Tuesday 7 AM - 4 PM Wednesday 7 AM - 6 PM Thursday 8 AM - 5 PM Our dental front office associates are the heart of our practice - they are the first and last impressions to be made ...

next page

Showing results 1-20

All JobsFront Office Associate JobsFront Office Associate Jobs in Provo, UT

Front Office Associate information

See Provo, UT salary details

$9

$16

$21

How much do front office associate jobs pay per hour?

As of Aug 12, 2026, the average hourly pay for front office associate in Provo, UT is $16.11, according to ZipRecruiter salary data. Most workers in this role earn between $14.57 and $17.50 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a front office associate, and why are they important?

To thrive as a Front Office Associate, you need strong organizational skills, attention to detail, and customer service experience, often supported by a high school diploma or equivalent. Familiarity with front desk management software, scheduling systems, and basic office equipment is typically required. Excellent communication, professionalism, and problem-solving abilities help you stand out in this role. These skills ensure efficient operations, positive guest experiences, and effective handling of daily administrative tasks.

Does front office associate pay well?

Front Office Associates typically earn an hourly wage that varies by location and experience, with median salaries ranging from $12 to $20 per hour. Factors such as industry, employer size, and additional skills like customer service or administrative tools can influence pay levels.

How does a front office associate typically collaborate with other departments within a hotel or hospitality setting?

Front Office Associates play a key role in coordinating with various hotel departments, such as housekeeping, maintenance, and concierge services, to ensure guest requests and needs are promptly met. They often communicate guest check-in/check-out information, special requests, and feedback to the relevant teams, helping to deliver a seamless guest experience. Effective collaboration and communication skills are essential, as Front Office Associates act as the central point of contact between guests and the hotel's operational departments.

What is the difference between Front Office Associate vs Receptionist?

AspectFront Office AssociateReceptionist
CredentialsHigh school diploma; some roles may require customer service certificationsHigh school diploma; customer service experience often preferred
Work EnvironmentHotels, corporate offices, healthcare facilitiesHotels, clinics, corporate offices
Job ResponsibilitiesCheck-in/out guests, handle reservations, assist with inquiriesAnswer phones, greet visitors, manage appointments

Both roles involve front desk duties, but Front Office Associates often handle more guest services and reservations, especially in hospitality settings, while Receptionists focus on answering calls and greeting visitors. The roles overlap in customer service skills and work environments, but the scope of responsibilities varies based on industry and employer needs.

What is a front office associate?

Front office associates perform a variety of customer support functions at a business or facility. These types of jobs are often found in healthcare facilities and hotels. As a front office associate, your job duties include answering customer calls, handling customer service questions, and keeping accurate records of visiting customers. The qualifications to become a front office associate include a high school diploma or equivalent.

Can you get a front office associate with no experience?

Front Office Associate positions often do not require prior experience, as employers typically provide on-the-job training. Basic skills such as communication, organization, and customer service are important, and some roles may prefer or require a high school diploma or equivalent. Entry-level candidates can often qualify if they demonstrate a positive attitude and willingness to learn.
More about Front Office Associate jobs
What are the most commonly searched types of Front Office jobs in Provo, UT? The most popular types of Front Office jobs in Provo, UT are:
What cities near Provo, UT are hiring for Front Office Associate jobs? Cities near Provo, UT with the most Front Office Associate job openings:
Front Office Associate jobs near you
Infographic showing various Front Office Associate job openings in Provo, UT as of August 2026, with employment types broken down into 1% As Needed, 80% Full Time, 15% Part Time, 1% Temporary, and 3% Contract. Highlights an 89% Physical, 5% Hybrid, and 6% Remote job distribution, with an average salary of $33,507 per year, or $16.1 per hour.

Front Office Supervisor

Zermatt Resort

Midway, UT • On-site

Other

Medical, Dental, Vision

Re-posted 3 days ago

Job description

Front Office Supervisor

Zermatt Resort & Spa is seeking a friendly, professional, and hospitality-driven Front Office Supervisor to join our team. As a leader within the Front Office, you will create memorable guest experiences by supporting daily front desk operations, mentoring team members, and ensuring exceptional service at every stage of the guest journey. This role is responsible for supervising front desk associates, resolving guest concerns, coordinating with resort departments, and ensuring smooth daily operations. The ideal candidate is passionate about hospitality, enjoys leading others, and is committed to delivering outstanding experiences for every guest.

• Employee discounts on resort amenities, dining, and retail outlets

• Associate recognition and reward programs

• Department celebrations and team member events

• Career growth and development opportunities

• Beautiful mountain resort work environment

• Employee referral bonus program

• Health, dental, vision, and other benefits for eligible associates

Supervise Front Desk operations to ensure exceptional guest service and efficient daily operations

Lead, motivate, and support Front Desk Agents while maintaining adequate shift coverage

Welcome guests and provide exceptional service throughout their stay

Assist with guest arrivals, departures, room assignments, and reservation inquiries

Respond promptly and professionally to guest questions, concerns, and service requests

Resolve guest issues and service recovery situations to ensure guest satisfaction

Coordinate with Housekeeping, Engineering, Food & Beverage, and other departments to meet guest needs

Train and coach front office associates on service standards, policies, and procedures

Monitor cash handling procedures and ensure accurate processing of guest payments

Assist with daily reporting, audits, and operational communications

Report accidents, injuries, and unsafe work conditions to management

Follow all resort policies, procedures, and service standards

Maintain confidentiality of guest and company information

Ensure personal appearance and uniform standards are maintained

Perform other duties as assigned

Previous hotel front desk, guest services, or hospitality supervisory experience preferred

Experience with hotel property management systems (PMS) preferred

Strong leadership, communication, and conflict-resolution skills

Excellent guest service and problem-solving abilities

Ability to multitask and perform effectively in a fast-paced environment

Professional, positive, and service-oriented attitude

Basic computer proficiency and cash-handling experience

Available to work a flexible schedule including mornings, evenings, weekends, and holidays

Ability to stand, walk, and remain active for extended periods

Ability to move, lift, carry, push, pull, and place objects weighing up to 25 pounds without assistance

Reliable attendance and punctuality required

Zermatt Resort & Spa is an Equal Opportunity Employer committed to hiring a diverse workforce and fostering an inclusive workplace culture.

Apply