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Front Office Associate Jobs in Milwaukee, WI (NOW HIRING)

Marcus Hotels

Front Desk Clerk - PT

Milwaukee, WI · On-site

$17/hr

Ability to stand and move throughout the front office and continuously perform essential job ... associates alike. Focused on expanding our U.S. based portfolio of 15 hotels and resorts, our ...

The Pfister Hotel

Front Desk Clerk - PT

Milwaukee, WI · On-site

$17/hr

Ability to stand and move throughout the front office and continuously perform essential job ... associates alike. Focused on expanding our U.S. based portfolio of 15 hotels and resorts, our ...

The Pfister Hotel

Front Desk Clerk - PT

Milwaukee, WI · On-site

$17/hr

Ability to stand and move throughout the front office and continuously perform essential job ... associates alike. Focused on expanding our U.S. based portfolio of 15 hotels and resorts, our ...

Career Site

Front Desk

Whitefish Bay, WI

$13.75 - $17.75/hr

The Front Desk Associate is responsible for greeting guests and members and must be well versed in ... Proficient in appropriate computer skills and office equipment * Ability to lift 25 lbs.

Arch Amenities Group

Front Desk

Whitefish Bay, WI · On-site

$13.75 - $17.75/hr

The Front Desk Associate is responsible for greeting guests and members and must be well versed in ... Proficient in appropriate computer skills and office equipment * Ability to lift 25 lbs.

Arch Amenities Group

Front Desk

Whitefish Bay, WI · On-site

$13.75 - $17.75/hr

The Front Desk Associate is responsible for greeting guests and members and must be well versed in ... Proficient in appropriate computer skills and office equipment * Ability to lift 25 lbs.

The Marcus Corporation

Guest Service Manager

Milwaukee, WI · On-site

$65K - $75K/yr

What you will be doing • Lead Front Office Operations by overseeing Front Desk, Valet, and Bell ... associates alike. Focused on expanding our U.S.-based portfolio of 15 hotels and resorts, our ...

Hotels

Guest Service Manager

Milwaukee, WI · On-site

$65K - $75K/yr

What you will be doing Lead Front Office Operations by overseeing Front Desk, Valet, and Bell ... associates alike. Focused on expanding our U.S.-based portfolio of 15 hotels and resorts, our ...

The Pfister Hotel

Guest Service Manager

Milwaukee, WI · On-site

$65K - $75K/yr

What you will be doing Lead Front Office Operations by overseeing Front Desk, Valet, and Bell ... associates alike. Focused on expanding our U.S.-based portfolio of 15 hotels and resorts, our ...

The Pfister Hotel

Guest Service Manager

Milwaukee, WI · On-site

$65K - $75K/yr

What you will be doing Lead Front Office Operations by overseeing Front Desk, Valet, and Bell ... associates alike. Focused on expanding our U.S.-based portfolio of 15 hotels and resorts, our ...

Marcus Hotels

Guest Service Manager

Milwaukee, WI · On-site

$65K - $75K/yr

What you will be doing Lead Front Office Operations by overseeing Front Desk, Valet, and Bell ... associates alike. Focused on expanding our U.S.-based portfolio of 15 hotels and resorts, our ...

Pfister Hotel

Guest Service Manager

Milwaukee, WI · On-site

$65K - $75K/yr

What you will be doing · Lead Front Office Operations by overseeing Front Desk, Valet, and Bell ... associates alike. Focused on expanding our U.S.-based portfolio of 15 hotels and resorts, our ...

Marcus Hotels

Guest Service Manager

Milwaukee, WI · On-site

$65K - $75K/yr

What you will be doing • Lead Front Office Operations by overseeing Front Desk, Valet, and Bell ... associates alike. Focused on expanding our U.S.-based portfolio of 15 hotels and resorts, our ...

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All JobsFront Office Associate JobsFront Office Associate Jobs in Milwaukee, WI

Front Office Associate information

See Milwaukee, WI salary details

$9

$16

$22

How much do front office associate jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for front office associate in Milwaukee, WI is $16.76, according to ZipRecruiter salary data. Most workers in this role earn between $15.14 and $18.22 per hour, depending on experience, location, and employer.

What is a front office associate?

Front office associates perform a variety of customer support functions at a business or facility. These types of jobs are often found in healthcare facilities and hotels. As a front office associate, your job duties include answering customer calls, handling customer service questions, and keeping accurate records of visiting customers. The qualifications to become a front office associate include a high school diploma or equivalent.

How does a front office associate typically collaborate with other departments within a hotel or hospitality setting?

Front Office Associates play a key role in coordinating with various hotel departments, such as housekeeping, maintenance, and concierge services, to ensure guest requests and needs are promptly met. They often communicate guest check-in/check-out information, special requests, and feedback to the relevant teams, helping to deliver a seamless guest experience. Effective collaboration and communication skills are essential, as Front Office Associates act as the central point of contact between guests and the hotel's operational departments.

What are the key skills and qualifications needed to thrive as a front office associate, and why are they important?

To thrive as a Front Office Associate, you need strong organizational skills, attention to detail, and customer service experience, often supported by a high school diploma or equivalent. Familiarity with front desk management software, scheduling systems, and basic office equipment is typically required. Excellent communication, professionalism, and problem-solving abilities help you stand out in this role. These skills ensure efficient operations, positive guest experiences, and effective handling of daily administrative tasks.

What is the difference between Front Office Associate vs Receptionist?

AspectFront Office AssociateReceptionist
CredentialsHigh school diploma; some roles may require customer service certificationsHigh school diploma; customer service experience often preferred
Work EnvironmentHotels, corporate offices, healthcare facilitiesHotels, clinics, corporate offices
Job ResponsibilitiesCheck-in/out guests, handle reservations, assist with inquiriesAnswer phones, greet visitors, manage appointments

Both roles involve front desk duties, but Front Office Associates often handle more guest services and reservations, especially in hospitality settings, while Receptionists focus on answering calls and greeting visitors. The roles overlap in customer service skills and work environments, but the scope of responsibilities varies based on industry and employer needs.

Can you get a front office associate job with no experience?

Front Office Associate positions often do not require prior experience, as employers may provide on-the-job training for tasks like customer service, scheduling, and using office software. However, having strong communication skills and a professional demeanor can improve chances of hiring without experience.

Is a front office associate job stressful?

A front office associate job can be stressful due to the need to handle multiple tasks such as customer service, scheduling, and communication under time constraints. The level of stress varies depending on the work environment, workload, and individual skills in managing pressure and multitasking.
More about Front Office Associate jobs

What are the most commonly searched types of Front Office jobs in Milwaukee, WI?

The most popular types of Front Office jobs in Milwaukee, WI are:

What cities near Milwaukee, WI are hiring for Front Office Associate jobs?

Cities near Milwaukee, WI with the most Front Office Associate job openings:

Front Office Associate jobs near you
Infographic showing various Front Office Associate job openings in Milwaukee, WI as of August 2026, with employment types broken down into 1% As Needed, 88% Full Time, 8% Part Time, 1% Temporary, and 2% Contract. Highlights an 82% Physical, 5% Hybrid, and 13% Remote job distribution, with an average salary of $34,868 per year, or $16.8 per hour.

Front Desk Clerk - PT

Marcus Hotels

Milwaukee, WI • On-site

$17/hr

Part-time

PTO

Re-posted 7 hours ago

Marcus Hotels & Resorts rating

4.4

Company rating: 4.4 out of 10

Based on 17 frontline employees who took The Breakroom Quiz

Job description

Do you strive to set yourself apart by your gracious service and impeccable style? Are you passionate and energetic about delivering exceptional experiences to guests in the premier luxury hotel in downtown Milwaukee? If so, The Pfister is looking for a Part Time Front Desk Agent to be a part of our team and continue its iconic legacy. As a Front Desk Agent you will greet our guests and welcome them to return for future stays, while providing them with prompt and courteous service. The way our guests are treated, largely impacts their experience here; so, if you are a person with a smile on your face, this position is great for you!

Built in 1893, The Pfister Hotel in Milwaukee has been a hotel icon for nearly 130 years. As one of the best hotels in Milwaukee and the Midwest, we continue to celebrate a grand tradition of gracious service and impeccable style. The Pfister Hotel has received AAA Four Diamond hotel status for 46 consecutive years. The hotel is one of only 11 properties throughout North America to maintain the AAA Four Diamond designation since the inception of the Diamond Rating program in 1976.
 

What you will be doing:

  • Greet and welcome guests as they arrive at the hotel.
  • Check guests in and out of rooms.
  • Input and retrieve information routinely from computer system to communicate guest requests. Make appropriate selection of rooms based on guests' needs.
  • Effectively deal with internal and external customers, some of whom will require high levels of patience, tact, and diplomacy to defuse anger, collect accurate information and resolve conflicts.
  • Respond to guest requests and questions regarding area or hotel, outlet information and services as well as handle guest issues and report complaints to management.
  • Promptly answer the phone in a professional and clear manner.
  • Maintain cash handling accuracy including responsibility for House Bank.
  • Other duties as assigned.

What we are looking for:

  • Excellent customer service skills and communication are required.
  • Previous hotel, receptionist, customer service, front desk or administrative experience preferred.
  • Ability to stand and move throughout the front office and continuously perform essential job functions.
  • Ability to read, listen, and communicate effectively in English, both verbally and in writing.
  • Ability to access and accurately input information using a moderately complex computer system.
  • Hearing and visual ability to observe and detect signs of emergencies.
  • High school diploma or equivalent required.

What's in it for you?  

  • A free, well-balanced meal every shift
  • Room discounts at Marcus Hotels & Resorts and Historic Hotels of America properties
  • Discounts at Marcus Hotels & Resorts restaurants, cafes, lounges, golfing, skiing and spa
  • Discounted parking
  • "Two for one" movie theater coupons at Marcus Theatres
  • Ability to grow your career, and transfer from one property to another while maintaining your service with the company
  • Early wage access
  • Paid time off

Job Type: Part Time, Hourly

Wage: $17

About us:
A division of The Marcus Corporation, Marcus Hotels & Resorts has a rich 60-year history of operational and service excellence. We are "People Pleasing People" who strive daily to create extraordinary experiences for guests and associates alike. Focused on expanding our U.S. based portfolio of 15 hotels and resorts, our properties are known for their unique character and style.

Note: This document describes the general nature and level of work required of people in the job. It is not intended to be an all-encompassing list of responsibilities, duties, and skills.

The Pfister Hotel is an equal opportunity employer.
 

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