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Front Office Associate Jobs in Delaware (NOW HIRING)

Shaner Hotel Group

Front Desk Supervisor

Newark, DE · On-site

$16.75 - $21.50/hr

The Front Desk Supervisor serves as a working leader-coaching associates, supporting daily ... Strong understanding of Marriott service standards, guest recovery, and front office operations.

Shaner Hotel Group

Front Desk Supervisor

Newark, DE · On-site

$16.50 - $21.50/hr

The Front Desk Supervisor serves as a working leader-coaching associates, supporting daily ... Strong understanding of Marriott service standards, guest recovery, and front office operations.

Shaner Hotel Group

Front Desk Supervisor

Newark, DE

$16.50 - $21.50/hr

The Front Desk Supervisor serves as a working leader-coaching associates, supporting daily ... Strong understanding of Marriott service standards, guest recovery, and front office operations.

Shaner Hotel Group

Front Desk Supervisor

Newark, DE

$16.50 - $21.50/hr

The Front Desk Supervisor serves as a working leader-coaching associates, supporting daily ... Strong understanding of Marriott service standards, guest recovery, and front office operations.

Driftwood Hospitality Management

Front Desk Agent

Wilmington, DE · On-site

$13.75 - $17.50/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Driftwood Hospitality Management's company culture empowers our associates to take initiative, be ... Requires continual standing and movement throughout front office areas. • Verify and imprint ...

Driftwood Hospitality Management

Front Desk Agent

Wilmington, DE · On-site

$16/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Driftwood Hospitality Management's company culture empowers our associates to take initiative, be ... Requires continual standing and movement throughout front office areas. • Verify and imprint ...

Chase

Trading Services Associate II

Newark, DE · On-site

You will work closely with front office teams, trading desks, and key stakeholders to ensure seamless trade flow management and timely resolution of operational issues. Your ability to adapt ...

Nemours

Lead Patient Service Rep-Cardiology

Wilmington, DE · On-site

$17 - $21.50/hr

Performs and oversees the essential functions as delineated in the PSR II . * Participates in the hiring of front office staff. Precepts orientation process of new clerical associates to ensure they ...

Stonebridge Companies

Night Auditor

Frederica, DE · On-site

$14.50 - $19.50/hr

Fulfill all Front Office functions between the hours of 11:00 p.m. and 7:00 a.m. * Handle and ... Our company does not discriminate against its associates or applicants because of race, color ...

Stonebridge Companies

Night Auditor

Frederica, DE · On-site

$14.50 - $19.50/hr

Fulfill all Front Office functions between the hours of 11:00 p.m. and 7:00 a.m. * Handle and ... Our company does not discriminate against its associates or applicants because of race, color ...

Stonebridge Companies

Night Auditor

Frederica, DE · On-site

$14.50 - $19.50/hr

Fulfill all Front Office functions between the hours of 11:00 p.m. and 7:00 a.m. * Handle and ... Our company does not discriminate against its associates or applicants because of race, color ...

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All JobsFront Office Associate JobsFront Office Associate Jobs in Delaware

Front Office Associate information

See Delaware salary details

$9

$17

$23

How much do front office associate jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for front office associate in Delaware is $17.04, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $18.51 per hour, depending on experience, location, and employer.

What is a front office associate?

Front office associates perform a variety of customer support functions at a business or facility. These types of jobs are often found in healthcare facilities and hotels. As a front office associate, your job duties include answering customer calls, handling customer service questions, and keeping accurate records of visiting customers. The qualifications to become a front office associate include a high school diploma or equivalent.

How does a front office associate typically collaborate with other departments within a hotel or hospitality setting?

Front Office Associates play a key role in coordinating with various hotel departments, such as housekeeping, maintenance, and concierge services, to ensure guest requests and needs are promptly met. They often communicate guest check-in/check-out information, special requests, and feedback to the relevant teams, helping to deliver a seamless guest experience. Effective collaboration and communication skills are essential, as Front Office Associates act as the central point of contact between guests and the hotel's operational departments.

What are the key skills and qualifications needed to thrive as a front office associate, and why are they important?

To thrive as a Front Office Associate, you need strong organizational skills, attention to detail, and customer service experience, often supported by a high school diploma or equivalent. Familiarity with front desk management software, scheduling systems, and basic office equipment is typically required. Excellent communication, professionalism, and problem-solving abilities help you stand out in this role. These skills ensure efficient operations, positive guest experiences, and effective handling of daily administrative tasks.

What is the difference between Front Office Associate vs Receptionist?

AspectFront Office AssociateReceptionist
CredentialsHigh school diploma; some roles may require customer service certificationsHigh school diploma; customer service experience often preferred
Work EnvironmentHotels, corporate offices, healthcare facilitiesHotels, clinics, corporate offices
Job ResponsibilitiesCheck-in/out guests, handle reservations, assist with inquiriesAnswer phones, greet visitors, manage appointments

Both roles involve front desk duties, but Front Office Associates often handle more guest services and reservations, especially in hospitality settings, while Receptionists focus on answering calls and greeting visitors. The roles overlap in customer service skills and work environments, but the scope of responsibilities varies based on industry and employer needs.

Can you get a front office associate with no experience?

Front Office Associate positions often do not require prior experience, as employers typically provide on-the-job training. Basic skills such as communication, organization, and customer service are important, and some roles may prefer or require a high school diploma or equivalent. Entry-level candidates can often qualify if they demonstrate a positive attitude and willingness to learn.

Does front office associate pay well?

Front Office Associates typically earn an hourly wage that varies by location and experience, with median salaries ranging from $12 to $20 per hour. Factors such as industry, employer size, and additional skills like customer service or administrative tools can influence pay levels.
More about Front Office Associate jobs

What are the most commonly searched types of Front Office jobs in Delaware?

The most popular types of Front Office jobs in Delaware are:

What cities in Delaware are hiring for Front Office Associate jobs?

Cities in Delaware with the most Front Office Associate job openings:

Front Office Associate jobs near you
Infographic showing various Front Office Associate job openings in Delaware as of August 2026, with employment types broken down into 1% As Needed, 81% Full Time, 13% Part Time, 1% Temporary, and 4% Contract. Highlights an 89% Physical, 5% Hybrid, and 6% Remote job distribution, with an average salary of $35,452 per year, or $17 per hour.

Front Desk Supervisor

Shaner Hotel Group

Newark, DE • On-site

$16.75 - $21.50/hr

Other

Re-posted 6 days ago

Job description


Front Desk Supervisor
Courtyard Newark - University of Delaware
Newark, Delaware
Where Leadership Begins.
Help Create Exceptional Experiences from the Very First Hello.
This is more than a traditional Front Desk position. The Front Desk Supervisor serves as a working leader-coaching associates, supporting daily operations, solving problems in real time, and ensuring every guest interaction reflects the high standards of Marriott and our hotel.
Working alongside hotel leadership, this position plays a critical role in maintaining service excellence, developing associates, and keeping operations running smoothly in a fast-paced hospitality environment.
Success in this role will be measured by your ability to lead by example, solve problems proactively, support your team, and deliver exceptional guest experiences every shift. This position is ideal for someone who sees a challenge and immediately starts looking for solutions.
Why Join Our Team?
The Courtyard Newark - University of Delaware offers a unique hospitality environment at the intersection of higher education, athletics, business travel, and community engagement. As Front Desk Supervisor, you will play a key role in creating memorable guest experiences while helping develop a team committed to service excellence.
If you're an experienced Marriott Front Desk leader who enjoys coaching others, solving problems, and leading from the front, we'd love to hear from you.
Responsibilities
What You'll Do
  • Lead the Front Desk team by example while providing exceptional guest service during every shift.
  • Assist with the daily operation of the Front Desk, including check-ins, check-outs, guest requests, and issue resolution.
  • Support training and development of Front Desk associates while reinforcing Marriott and hotel service standards.
  • Coach associates through challenging situations and empower them to make guest-focused decisions.
  • Monitor arrivals, departures, VIP guests, room availability, and special requests to ensure a seamless guest experience.
  • Work closely with Housekeeping, Engineering, Sales, and other departments to coordinate daily hotel operations.
  • Handle guest concerns professionally and resolve issues with confidence and urgency.
  • Assist with cash handling, credit procedures, room inventory management, and operational controls.
  • Support labor management by assisting with shift coverage and day-to-day staffing needs.
  • Serve as the Manager on Duty when assigned and provide leadership throughout the hotel as business demands require.
  • Jump in wherever needed to support the operation and ensure the success of the team.
Schedule Expectations
Hospitality is a 24-hour business, and flexibility is essential for success in this role. The Front Desk Supervisor must be available to work a variety of shifts, including mornings, evenings, weekends, and holidays, based on business needs.
The ideal candidate understands that leadership means supporting the team whenever and wherever needed, ensuring consistent service and operational excellence across every shift.
Qualifications
What We're Looking For
Required Qualifications
  • Previous Marriott Front Desk experience is required.
  • Previous Front Desk supervisory experience in a hotel environment is required.
  • Strong understanding of Marriott service standards, guest recovery, and front office operations.
  • Excellent communication, leadership, and conflict-resolution skills.
  • Ability to make sound decisions in a fast-paced environment while maintaining professionalism and composure.
  • Strong organizational skills with exceptional attention to detail.
  • Ability to multitask while maintaining a positive attitude and guest-first mentality.
  • Working knowledge of hotel property management systems and front office procedures.
Preferred Qualifications
  • Experience with Marriott property management systems.
  • Some college coursework or degree.
The Ideal Candidate
You are:
  • An experienced hotel leader who enjoys coaching and developing others.
  • Comfortable balancing guest service with operational leadership.
  • Calm under pressure and able to think quickly when unexpected situations arise.
  • Flexible, dependable, and willing to work alongside your team during busy periods.
  • Passionate about hospitality and committed to delivering memorable guest experiences.
  • A positive role model who leads with professionalism, accountability, and integrity.
  • Someone who understands that no task is beneath a leader and is always willing to jump in to help.

About Us
Shaner Hotel Group
Shaner Hotels is one of the hospitality industry's leading award-winning hotel owner-operators and management companies. Our growing portfolio includes more than 70 full-service, select-service, extended-stay, and resort properties, representing over 8,000 guest rooms across 14 states and three countries.
We proudly partner with many of the world's most recognized hospitality brands, as well as distinctive independent hotels, delivering exceptional guest experiences and operational excellence across every property.
Beyond hotel management, Shaner Hotels provides a comprehensive range of hospitality services for investors, hotel owners, and brand partners, including hotel development, design and construction, revenue management, e-commerce, sales and marketing, human resources, accounting, and operational support.
Whether you're joining one of our hotels or our corporate team, you'll become part of an organization committed to innovation, professional growth, and delivering outstanding hospitality. At Shaner Hotels, we invest in our people and provide opportunities to build rewarding careers across every area of the hospitality industry.
About the Team
Shaner Hotels is excited to offer an exceptional career opportunity at the Courtyard by Marriott Newark-University of Delaware, located on the scenic campus of the University of Delaware in Newark, Delaware. Combining modern accommodations with outstanding hospitality, our hotel delivers exceptional guest experiences through impeccable service and innovative amenities.
Our beautifully appointed guest rooms feature spacious work areas, complimentary Wi-Fi, and the comforts today's travelers expect. As one of Delaware's first Green Lodging certified hotels, we are proud of our commitment to environmental sustainability while maintaining the highest standards of guest service..
As a member of the Shaner Hotels family, you'll join an award-winning hospitality organization dedicated to developing talent, fostering career growth, and creating exceptional guest experiences. Whether you're beginning your hospitality career or looking to advance into your next leadership opportunity, the Courtyard by Marriott Newark-University of Delaware offers the support, resources, and opportunities to help you succeed.
Shaner logo

About Shaner

Sourced by ZipRecruiter

Shaner Hotels is a renowned hospitality management company that has established itself as a leader in the industry since its inception in 1979. With a rich history spanning over four decades, Shaner's unwavering commitment to excellence and its distinctive company culture have played a significant role in its success and growth. At the heart of Shaner Hotels' company culture are the founding principles set forth by its founder, Lance Shaner. These principles revolve around the philosophy of putting people first, creating lasting relationships with guests and employees, and fostering an environment of respect, trust, and integrity.

Industry

Hospitality services

Company size

5,001 - 10,000 Employees

Headquarters location

State College, PA, US

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