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Front Office Associate Jobs in Connecticut (NOW HIRING)

HHM Hotels

Assistant Front Office Manager

Groton, CT

$20.50/hr

Assistant Front Office Manager Assist in overseeing front office operations to include supervising ... Interview, select, train, schedule, coach and support associates, ensuring they perform in ...

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Front Office Associate information

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$9

$16

$21

How much do front office associate jobs pay per hour?

As of Aug 11, 2026, the average hourly pay for front office associate in Connecticut is $16.20, according to ZipRecruiter salary data. Most workers in this role earn between $14.62 and $17.60 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a front office associate, and why are they important?

To thrive as a Front Office Associate, you need strong organizational skills, attention to detail, and customer service experience, often supported by a high school diploma or equivalent. Familiarity with front desk management software, scheduling systems, and basic office equipment is typically required. Excellent communication, professionalism, and problem-solving abilities help you stand out in this role. These skills ensure efficient operations, positive guest experiences, and effective handling of daily administrative tasks.

Does front office associate pay well?

Front Office Associates typically earn an hourly wage that varies by location and experience, with median salaries ranging from $12 to $20 per hour. Factors such as industry, employer size, and additional skills like customer service or administrative tools can influence pay levels.

How does a front office associate typically collaborate with other departments within a hotel or hospitality setting?

Front Office Associates play a key role in coordinating with various hotel departments, such as housekeeping, maintenance, and concierge services, to ensure guest requests and needs are promptly met. They often communicate guest check-in/check-out information, special requests, and feedback to the relevant teams, helping to deliver a seamless guest experience. Effective collaboration and communication skills are essential, as Front Office Associates act as the central point of contact between guests and the hotel's operational departments.

What is the difference between Front Office Associate vs Receptionist?

AspectFront Office AssociateReceptionist
CredentialsHigh school diploma; some roles may require customer service certificationsHigh school diploma; customer service experience often preferred
Work EnvironmentHotels, corporate offices, healthcare facilitiesHotels, clinics, corporate offices
Job ResponsibilitiesCheck-in/out guests, handle reservations, assist with inquiriesAnswer phones, greet visitors, manage appointments

Both roles involve front desk duties, but Front Office Associates often handle more guest services and reservations, especially in hospitality settings, while Receptionists focus on answering calls and greeting visitors. The roles overlap in customer service skills and work environments, but the scope of responsibilities varies based on industry and employer needs.

What is a front office associate?

Front office associates perform a variety of customer support functions at a business or facility. These types of jobs are often found in healthcare facilities and hotels. As a front office associate, your job duties include answering customer calls, handling customer service questions, and keeping accurate records of visiting customers. The qualifications to become a front office associate include a high school diploma or equivalent.

Can you get a front office associate with no experience?

Front Office Associate positions often do not require prior experience, as employers typically provide on-the-job training. Basic skills such as communication, organization, and customer service are important, and some roles may prefer or require a high school diploma or equivalent. Entry-level candidates can often qualify if they demonstrate a positive attitude and willingness to learn.
More about Front Office Associate jobs
What are the most commonly searched types of Front Office jobs in Connecticut? The most popular types of Front Office jobs in Connecticut are:
What cities in Connecticut are hiring for Front Office Associate jobs? Cities in Connecticut with the most Front Office Associate job openings:
Front Office Associate jobs near you
Infographic showing various Front Office Associate job openings in Connecticut as of August 2026, with employment types broken down into 1% As Needed, 85% Full Time, 11% Part Time, 1% Temporary, and 2% Contract. Highlights an 85% Physical, 5% Hybrid, and 10% Remote job distribution, with an average salary of $33,696 per year, or $16.2 per hour.

Front Office Associate - Rheumatology

Pacific Medical Centers

Guilford, CT • On-site

$20 - $24/hr

Other

Medical, PTO

Re-posted 5 days ago

Job description

Front Office Associate

Salary Range: $20.00 to $24.00 an hour

By adhering to Connecticut State Law, pay ranges are posted. The pay rate will vary based on various factors including but not limited to experience, skills, knowledge of position and comparison to others who are already in this role within the company.

Flu Vaccine Considerations Proof of annual flu vaccination is required for all employees.

PACT MSO is a Management Service Organization that supports numerous physician groups. We offer health benefits, paid time off, and a friendly working environment. We are a medium sized company with a family atmosphere.

PACT MSO has a new Rheumatology Group seeking a Front Office Associate. The position will be in Guilford and rotate to Orange as needed. The hours are Monday 8:00 AM - 6:30 PM, Tuesday 8:00 AM - 4:30 PM, Wednesday 8:00 AM - 6:30 AM, Thursday 8:00 AM - 4:30 PM, Friday 8:00 AM - 12:00 PM.

The position works in the front and back office of the medical practice. The job responsibilities are administrative and may include some or all listed below. The incumbent may be in one location where they are responsible for all aspects of the patient experience, or just one aspect.

Essential Functions

  • Greet incoming patients, visitors, vendors, etc. to the office with a friendly, professional demeanor.
  • Completely and accurately registers and checks in patients by following a standard operating procedure.
  • Schedule and confirm patients' appointments
  • Check out patients completing all necessary steps in check out standard operating procedure
  • Collects proper co-pay, payments on balances, walk-in payments and process appropriately.
  • Open and close batch daily for deposit
  • Accurately scan and index documents and reports into patients' charts in the EHR system.
  • Reviews all provider orders for completeness and obtains clarification on incomplete or questionable orders
  • Test/procedure preparations
  • Promptly and professionally answers telephone calls. Routes the calls to the appropriate person or offers to take a message.
  • Appropriately documents message in the patient chart or other electronic manner as specified by type of call.
  • Collect pertinent information and required documents from patient prior to appointments.
  • Explains financial requirement to the patients and collect copays as required.
  • Responsible for managing the transfer of the phone system to and from the answering service, as well as resolving non urgent after hours messages.
  • Perform other assignments and special projects

Skills and Knowledge

  • Knowledge of computers and EHR software.
  • Excellent communication skills
  • Excellent organizational skills

Education and Experience

  • 2 year of medical office experience
  • High School or GED required.
  • Pulmonary medical office experience preferred

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Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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