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Front Office Associate Jobs in Groton, CT (NOW HIRING)

Hampton Inn- Groton

Front Office Manager

Groton, CT · On-site

GENERAL RESPONSIBILITIES: * Assist in new associate orientation and onboarding * Train and support all Front Desk associates and ensure performance in accordance with established hotel brand ...

Gurney's Inn Resort & Spa

Director of Rooms

Montauk, NY · On-site

$140K - $150K/yr

... Front Office and Guest Services departments, ensuring a seamless guest experience and adherence to Gurney's standards. * Develop, mentor, and lead a team of managers and associates, fostering a ...

Gurney's Inn Resort & Spa

Director of Rooms

Montauk, NY · On-site

$140K - $150K/yr

... Front Office and Guest Services departments, ensuring a seamless guest experience and adherence to Gurney's standards. * Develop, mentor, and lead a team of managers and associates, fostering a ...

Gurney's Inn Resort & Spa

Director of Rooms

Montauk, NY · On-site

$140K - $150K/yr

... Front Office and Guest Services departments, ensuring a seamless guest experience and adherence to Gurney's standards. * Develop, mentor, and lead a team of managers and associates, fostering a ...

HHM Hotels

Hotel Manager

Groton, CT · On-site

$115K - $120K/yr

Monitor and maintain the front office systems and equipment to ensure optimum performance. * Serve ... Associate or Bachelor's degree preferred. * Intermediate knowledge of overall hotel operations.

Ahold Delhaize

PT Clerk - Front End - 0652 (487597)

Clinton, CT · On-site

$14.75 - $19.25/hr

Our more than 50,000 associates enjoy competitive salaries, comprehensive benefits and discounts to support professional and personal journeys and flexibility that fits their lives. We invite you to ...

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Front Office Associate information

See Groton, CT salary details

$9

$16

$22

How much do front office associate jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for front office associate in Groton, CT is $16.93, according to ZipRecruiter salary data. Most workers in this role earn between $15.29 and $18.41 per hour, depending on experience, location, and employer.

What is a front office associate?

Front office associates perform a variety of customer support functions at a business or facility. These types of jobs are often found in healthcare facilities and hotels. As a front office associate, your job duties include answering customer calls, handling customer service questions, and keeping accurate records of visiting customers. The qualifications to become a front office associate include a high school diploma or equivalent.

How does a front office associate typically collaborate with other departments within a hotel or hospitality setting?

Front Office Associates play a key role in coordinating with various hotel departments, such as housekeeping, maintenance, and concierge services, to ensure guest requests and needs are promptly met. They often communicate guest check-in/check-out information, special requests, and feedback to the relevant teams, helping to deliver a seamless guest experience. Effective collaboration and communication skills are essential, as Front Office Associates act as the central point of contact between guests and the hotel's operational departments.

What are the key skills and qualifications needed to thrive as a front office associate, and why are they important?

To thrive as a Front Office Associate, you need strong organizational skills, attention to detail, and customer service experience, often supported by a high school diploma or equivalent. Familiarity with front desk management software, scheduling systems, and basic office equipment is typically required. Excellent communication, professionalism, and problem-solving abilities help you stand out in this role. These skills ensure efficient operations, positive guest experiences, and effective handling of daily administrative tasks.

What is the difference between Front Office Associate vs Receptionist?

AspectFront Office AssociateReceptionist
CredentialsHigh school diploma; some roles may require customer service certificationsHigh school diploma; customer service experience often preferred
Work EnvironmentHotels, corporate offices, healthcare facilitiesHotels, clinics, corporate offices
Job ResponsibilitiesCheck-in/out guests, handle reservations, assist with inquiriesAnswer phones, greet visitors, manage appointments

Both roles involve front desk duties, but Front Office Associates often handle more guest services and reservations, especially in hospitality settings, while Receptionists focus on answering calls and greeting visitors. The roles overlap in customer service skills and work environments, but the scope of responsibilities varies based on industry and employer needs.

Can you get a front office associate job with no experience?

Front Office Associate positions often do not require prior experience, as employers may provide on-the-job training for tasks like customer service, scheduling, and using office software. However, having strong communication skills and a professional demeanor can improve chances of hiring without experience.

Is a front office associate job stressful?

A front office associate job can be stressful due to the need to handle multiple tasks such as customer service, scheduling, and communication under time constraints. The level of stress varies depending on the work environment, workload, and individual skills in managing pressure and multitasking.
More about Front Office Associate jobs

What are the most commonly searched types of Front Office jobs in Groton, CT?

The most popular types of Front Office jobs in Groton, CT are:

What cities near Groton, CT are hiring for Front Office Associate jobs?

Cities near Groton, CT with the most Front Office Associate job openings:

Front Office Associate jobs near you
Infographic showing various Front Office Associate job openings in Groton, CT as of June 2026, with employment types broken down into 2% As Needed, 62% Full Time, 30% Part Time, and 6% Contract. Highlights an 91% Physical, 3% Hybrid, and 6% Remote job distribution, with an average salary of $35,222 per year, or $16.9 per hour.

Medical Front Office Associate | DME/Respiratory Care Associate

Medical Pharmacy

Willimantic, CT • On-site

$17 - $19/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 5 days ago

Job description

At Medical Pharmacy, we strive to make health and happiness simpler, easier, and more accessible. As a trusted neighborhood healthcare provider, we offer convenient access to essential services, including retail and home-delivered prescription medicines, respiratory care treatments and equipment, and home-care medical devices.

We are seeking a dedicated Medical Front Office Associate | DME/Respiratory Care Associate to join our team and help deliver high-quality service to our patients.

Job Description:
This part/full-time position involves processing requests for home medical equipment and supplies from customers, patients, and referral sources. You will provide one-on-one guidance to patients in purchasing medically prescribed medical equipment and respiratory care products, ensuring accurate data entry for insurance coverage approvals. Additionally, you will assist in selecting appropriate supplies as needed.

As a member of our Durable Medical Equipment & Respiratory Care Department, you will work in an exciting and supportive environment that focuses on the well-being of our customers, team members, and community. If you share our values, we welcome you to join our family-owned business.

Job Responsibilities:

  • Serve as the primary contact for receiving orders for respiratory care equipment, home medical equipment, and supplies from healthcare providers and patients.
  • Gather necessary information to fill orders and meet insurance requirements.
  • Verify insurance benefits by calling insurance carriers for patients needing durable medical equipment and respiratory equipment.
  • Contact physician offices to obtain and verify valid medical documentation to secure insurance coverage.
  • Assist with maintaining initial and ongoing prior authorizations for respiratory patients.
  • Process medical orders to refill supplies as requested by patients.
  • Help patients complete medical forms to meet compliance requirements for their insurance carriers.
  • Act as a resource for information on equipment, supplies, and services to referral sources.
  • Assist walk-in customers with equipment and supply selection and send out physician orders when needed.
  • Manage ordering, receiving, and stocking of respiratory care and durable medical equipment.
  • Prepare and organize orders for delivery, setup, or pickup with technicians.
  • Ensure patient charts are current and properly maintained.
  • Comply with all accreditation, regulatory requirements, and company policies.

Qualifications:

  • Attention to detail.
  • Computer and keyboard skills (40 wpm).
  • Excellent written and verbal communication skills.
  • Strong interpersonal skills and a team player.
  • Ability to take direction and work collaboratively.
  • One-year certificate from a college or technical school; or 3-6 months of related experience and/or training; or an equivalent combination of job experience.

Preferred Qualifications (Optional):

  • Associates degree, some college, or advanced training.
  • Previous experience in a medical setting (physician’s office, hospital, or respiratory care/DME provider) is preferred.

Schedule:

  • Flexible 40-hour work week (Monday-Friday).
  • Hours assigned between 8:30 am – 7:00 pm.
  • Occasional weekend shifts: Saturday (9:00 am – 5:00 pm) and Sunday (9:00 am – 1:00 pm).

Employee Benefits:

  • 401(k) with matching.
  • Dental insurance.
  • Employee discount.
  • Health insurance.
  • Paid time off (PTO).
  • Vision insurance.