Front Office Assistant Jobs in Reno, NV (NOW HIRING)

CHILD CARE DEVELOPMENT PROGRAM GOALS

• To assist low-income families with their child care expenses.
• To enhance the educational, social, cultural and emotional development of children.
• Embed the best quality of care and learning to promote optimal development in young children in a high-quality environment.

JOB SUMMARY:The CCDF Office Assistant - Central Office is responsible to provide clerical support to the CCDF Central Office staff.

EDUCATION AND EXPERIENCE REQUIREMENTS

• High School Diploma.

OR

• Six months to one year of clerical and administrative support experience preferred.

ADDITIONAL KNOWLEDGE, SKILLS AND ABILITIES

• Knowledge of Program Administration principles and practices.
• Knowledge of the Tribal communities, including anticipation of their organization and community needs.
• Knowledge of the Child Care Development Fund program.
• Knowledge of childcare programs and their needs.
• Ability to maintain accurate records, analyze data, prepare reports and submit in a timely manner.
• Ability to interpret and apply Federal, State, ITCN and other program guidelines.
• Ability to work effectively with the Tribal communities, community organizations, CCDF staff, ITCN staff and program representatives.
• Self-motivated, a self-starter, dependable, and has the ability to work with minimum supervision.
• A positive attitude with effective verbal and written communication skills.
• Strong organizational skills and attention to detail.
• Ability to write clearly and assist with word processing when necessary.
• Ability to maintain strict confidentiality.
• Must possess a valid Nevada Driver's license, a reliable vehicle with insurance and have a good driving record.
• Experience and knowledge of Microsoft Office. Ability to integrate and merge data from multiple programs including Access, Excel, Word, PowerPoint and Publisher.

PHYSICAL ABILITIES

• Occasional bending and stooping, reaching above shoulder level and crouching as well as occasional pushing and pulling.
• Must have average hearing and visual acuity.
• Must be able to use a phone and operate vehicles.
• Must have manual dexterity for keyboard and report writing.

SUPERVISORY DUTIES

• None

ESSENTIAL FUNCTIONS

• Carry out organizational and clerical support tasks.
• Manage the CCDF filing system.
• Assist walk-in applicant or participant inquiries in reference to the application process and eligibility requirements.
• Maintain congenial relations with staff, parents, applicants and others within the program.
• Manage and distribute office CCDF correspondence including checks.
• Submit and maintain all CCDF billing.
• Gather all information necessary for efficient processing of participants' enrollment paperwork.
• Ensure verification documents are in accordance with program policies for new applicants.
• Assist with new applications, timesheets, acceptance letters, receipts and all correspondence needed for parents, providers and community programs within the service area.
• Create and enter client data.
• Manage the CCDF program client eligibility list and waiting list.
• Maintain all Central Office CCDF forms needed for enrollment and eligibility.
• Assist the CCDF Compliance Specialist with developing CCDF Center and Provider training.
• Assist with creation of information materials such as flyers, press releases, mailings, brochures, etc.
• Assist with event coordination, calendar schedules and outreach within tribal communities.
• Actively participate in staff meetings.
• Provide assistance to the CCDF staff when needed.
• Help organize and maintain office common areas.
• Perform general office clerk duties and errands.
• Other duties as assigned.

ADDITIONAL CCDF-SPECIFIC DUTIES

• Assist families with completing CCDF eligibility applications, verifying supporting documentation, and ensuring files are maintained in compliance with45 CFR Part 98.
• Monitor and track child attendance sheets, timesheets, and provider invoices to ensure accuracy before payment processing.
• Maintain theCCDF eligibility and redetermination tracking systemto ensure families remain within program compliance timelines.
• Support the preparation and submission of CCDF-required reports, such asACF-700, 696-T, and other OCC data collections, by gathering and entering accurate participant and service information.
• Help monitorparent co-payment collections, documenting payments received and reconciling with Finance staff.
• Provide clerical support for CCDF quality initiatives, including training registrations, provider communications, and workshop evaluations.
• Track CCDF-funded purchases, subgrants, and equipment issued to providers or tribes, ensuring compliance with federal inventory guidelines.
• Supportoutreach and recruitment effortsto increase awareness of CCDF services in tribal communities, including developing flyers, newsletters, and social media posts.
• Maintain accurate service-area maps, family enrollment logs, and child count records for CCDF-funded tribes.
• Assist parents in understandingconsumer education materialsrelated to child care quality, child development, and available resources.
• Provide logistical support forTribal Council or community presentationsrelated to CCDF funding, services, or policy updates.
• Track and maintain CCDF training and technical assistance requests submitted by tribes or providers.
• Support staff in coordinatingschool readiness activities, literacy programs, or family engagement eventsfunded under CCDF.

Exceptional Benefits Package

ITCN is proud to offer a competitive and generous benefits package that reflects our commitment to work-life balance and employee well-being:

• 15 paid holidays per year
• 2 weeks of annual leave (vacation)
• Paid sick leave
• 100% employer-paid health insurance coverage, including medical, dental, and vision
• 401(k) retirement plan with 4% employer match
• Additional professional development and training opportunities

Cultural Statement:

The Inter-Tribal Council of Nevada (ITCN) acknowledges and honors the sovereign rights, cultural values, and lived experiences of the 28 tribal nations we serve. Workforce programs are grounded in respect for Native knowledge systems and the unique historical and social context of Indigenous peoples. ITCN believes that culturally relevant workforce strategies strengthen community well-being and help restore Indigenous self-sufficiency. The Program Director will embrace and uplift these values while fostering opportunity and empowerment for Native people.

Equal Opportunity Statement:

The Inter-Tribal Council of Nevada is an equal opportunity employer. All qualified applicants will be considered without regard to race, color, religion, sex, national origin, disability, age, veteran status, sexual orientation, gender identity, or any other legally protected status.

As an organization committed to serving tribal communities across Nevada, ITCN strongly encourages qualified Native American applicants to apply.