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Front Office Assistant Jobs in Dothan, AL (NOW HIRING)

Chipola Medical Associates LLC

Be Seen First

Certified Medical Assistant (CMA)

Marianna, FL · On-site

$15 - $18/hr

Florida certified clinical medical assistant or certified medical assistant opening in private ... Must be comfortable working in front office and back office roles in a professional clinical ...

Chipola Medical Associates LLC

Be Seen First

Certified Medical Assistant (CMA)

Marianna, FL · On-site

$15 - $18/hr

Florida certified clinical medical assistant or certified medical assistant opening in private ... Must be comfortable working in front office and back office roles in a professional clinical ...

Doubletree By Hilton

Front Desk Clerk

Kinsey, AL · On-site

$12.75 - $15.75/hr

Guest Services Agents will also assist with questions or concerns and will provide the best ... Must have experience with front office equipment * Must be flexible to work varied schedules

Tru by Hilton

Front Desk Clerk

Dothan, AL · On-site

$12.75 - $15.75/hr

Guest Services Agents will also assist with questions or concerns and will provide the best ... office equipment • Must be flexible to work varied schedules • Excellent written and oral ...

Springhill Suites Dothan

Front Desk Associate

Kinsey, AL · On-site

$12.75 - $16.25/hr

Handle guest requests, such as booking tours or making restaurant reservations * Assist with check ... Proficiency with computer systems and software, such as Microsoft Office and reservation management ...

Doubletree By Hilton

Front Desk Agent

Kinsey, AL · On-site

$13 - $16.25/hr

Handle guest requests, such as booking tours or making restaurant reservations * Assist with check ... Proficiency with computer systems and software, such as Microsoft Office and reservation management ...

Metcalf Management Company Pc

Receptionist

Dothan, AL · On-site

$16 - $20/hr

Primary Responsibilities Reception & Front Office * Greet visitors, clients, vendors, employees ... Take complete and accurate messages when necessary. * Assist callers with general questions when ...

New

Metcalf Management Company Pc

Receptionist

Dothan, AL · On-site

$16 - $20/hr

Primary Responsibilities Reception & Front Office * Greet visitors, clients, vendors, employees ... Take complete and accurate messages when necessary. * Assist callers with general questions when ...

New

Tru by Hilton

Front Desk Agent

Dothan, AL · On-site

$13 - $16.25/hr

Handle guest requests, such as booking tours or making restaurant reservations * Assist with check ... Proficiency with computer systems and software, such as Microsoft Office and reservation management ...

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Front Office Assistant information

See Dothan, AL salary details

$9

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$22

How much do front office assistant jobs pay per hour?

As of Aug 22, 2026, the average hourly pay for front office assistant in Dothan, AL is $16.68, according to ZipRecruiter salary data. Most workers in this role earn between $13.75 and $18.12 per hour, depending on experience, location, and employer.

What is a front office assistant?

Front Office Assistants are administrative professionals who manage the front desk operations of an organization. Their main responsibilities include greeting visitors, answering phone calls, handling correspondence, scheduling appointments, and performing various clerical duties. They play a key role in creating a positive first impression for clients and guests, as well as supporting the smooth functioning of office activities. Front Office Assistants need strong communication, organizational, and multitasking skills to be effective in this role.

What are the key skills and qualifications needed to thrive as a front office assistant, and why are they important?

To thrive as a Front Office Assistant, you need strong organizational skills, attention to detail, and proficiency in administrative tasks, usually supported by a high school diploma or equivalent. Familiarity with office management software such as Microsoft Office Suite, scheduling tools, and multi-line telephone systems is typically required. Excellent interpersonal skills, professionalism, and effective communication help you create a positive first impression and handle diverse client interactions. These abilities are essential for ensuring smooth office operations, efficient workflow, and delivering a welcoming experience to visitors and staff.

What are some common challenges faced by front office assistants and how can they be managed effectively?

Front Office Assistants often encounter challenges such as managing high volumes of calls and visitors simultaneously, handling difficult or upset clients, and maintaining organization in a fast-paced environment. Effective time management, clear communication skills, and staying calm under pressure are key to overcoming these obstacles. Familiarity with office technology and proactive problem-solving also help Front Office Assistants provide efficient support to both staff and visitors.

What is the difference between Front Office Assistant vs Receptionist?

AspectFront Office AssistantReceptionist
CredentialsHigh school diploma; some roles may prefer customer service or administrative certificationsHigh school diploma; customer service experience often preferred
Work EnvironmentHotels, corporate offices, healthcare facilities, retailHotels, medical offices, corporate reception areas
Job ResponsibilitiesGreeting visitors, answering calls, scheduling, administrative supportWelcoming visitors, answering phones, managing appointments

Both roles involve front-desk duties, but Front Office Assistants often have broader administrative responsibilities and may work in various industries, while Receptionists primarily focus on greeting visitors and handling calls in specific settings like hotels or clinics.

Can you get a front office assistant job with no experience?

Front Office Assistant positions often do not require prior experience, as employers may provide on-the-job training for tasks like greeting visitors, answering phones, and managing schedules. Having good communication skills, a professional appearance, and basic computer knowledge can improve chances of securing such a role without experience.

What are the most commonly searched types of Front Office jobs in Dothan, AL?

The most popular types of Front Office jobs in Dothan, AL are:

What cities near Dothan, AL are hiring for Front Office Assistant jobs?

Cities near Dothan, AL with the most Front Office Assistant job openings:

Front Office Assistant jobs near you
Infographic showing various Front Office Assistant job openings in Dothan, AL as of August 2026, with employment types broken down into 1% As Needed, 80% Full Time, 16% Part Time, and 3% Contract. Highlights an 89% Physical, 5% Hybrid, and 6% Remote job distribution, with an average salary of $34,699 per year, or $16.7 per hour.

Front Office Manager

TownePlace Suites - Dothan, RAM Hotels

Dothan, AL • On-site

Full-time

Medical, Retirement, PTO

Re-posted 7 days ago

Job description

Who AreWe?
RAM Hotels - a dynamic, thriving, innovative hotelmanagement company headquartered in Columbus, Georgia. Over the last few years, we have quietly andsteadfastly taken our place as a leader in the hospitality industry ofcorporate America; while serving some of the most well-known midscale hotelbrands in key markets throughout the Alabama and Georgia region. We strive to meet our guests demands whilecontinuously changing the perception of the hospitality industry. When you join RAM Hotels, you do more thansimply switch companies to advance your career, you become part of the RAMHotels family!
POSITION: Front Office Manager
JOBSUMMARY
Are you friendly andenjoy "rolling out the red carpet" to guests? Do you enjoy creating stellar guestexperiences? Being a Guest Services Manager with us may be the job foryou! Guest Services Managers promotes apositive work environment amongst the Guest Services Team and with other teammembers. The Guest Services Manager isresponsible for responding to all guest requests, inquiries, problems and/or complaints,etc. with the ability to influence andprovide positive resolution. The GuestServices Manager will motivate, encourage, and mentor the Guest Services Teamto ensure we are providing excellent customer service to our guests in aprofessional and courteous manner. The GuestServices Manager will accommodate our guests to ensure their visit with us isnot just a "stay" but an awesome experience! Think you've got what it takes?
JOB RESPONSIBILITIES
  • Ensures Guest Services and Guest Services Front Office operate in an attentive, friendly, efficient, courteous and seamless manner that provides all guests with exceptional service prior to arriving and throughout the time that guests will spend with us; while maximizing room revenue and occupancy; establish and maintain key control system
  • Operate all aspects of the front office system, including software maintenance, report generation and analysis, and basic programming; ability to perform all jobs within the Guest Services and PBX Departments when needed; monitor proper operation of the PBX system to ensure that team members maintain standard operation procedures for its use
  • Manages and organizes large turn days to include guest check-ins and guest check-outs; maintain safety deposit boxes per established standards; assists in preparation of revenue and occupancy forecasts, manage sell out opportunities, review arrival reports, and check rooms inventory; ensures accurate cash handling at the Front Desk; maximize room revenue and occupancy by reviewing daily statuses; ability to analyze discrepancies, monitors credit reporting, and maintain the daily house statistics; ensures no-show revenue is maximized through consistent and accurate billing;
  • Ability to develop, implement, and maintain an effective Guest Relations Program utilizing persistent hospitality services, guest comment forms, and guest response program; be familiar with all brand specific programs and have knowledge of the procedures for each program and ensure the Guest Services team members are knowledgeable in understanding and implementing the programs;
  • Ensures logging and delivery of all messages, packages, and mail in a professional and timely manner; monitor "out of order" or "out of service" areas to be knowledgeable and available to assist guests if needed; knowledgeable of the Accident Prevention Program including the safety committee, education/enforcement, and communication of safety issues within departmental meetings
  • Knowledgeable and understanding of all policies and procedures - including the Equal Opportunities and Fair Treatment Policy; enforce this policy by communicating consistently with the Guest Services Department
  • Maintain a clean, welcoming lobby and front desk presence during peak hours and as needed; maintain constant communication with the Housekeeping Department and the General Manager; knowledge of night audit responsibilities and procedures; willingness to cover shifts at a moment's notice when the shift is understaffed due to various circumstances
  • Perform other tasks as necessary or required to meet or exceed guest satisfaction

PROFESSIONAL EXPERIENCE
  • High-school graduate or equivalent and three years of work-related experience (Customer Service, Hotel Industry, Management, Restaurant Administration, Human Resources, Legal, Educational, Training & Development, Financial - strongly preferred)
  • Proficient in MS Word, Excel, PowerPoint
  • Data Entry, Database Management experience

INDUSTRY EXPERIENCE
  • Understanding of the hospitality industry (preferred)
  • Previous experience in the hospitality industry (preferred)
  • Previous experience as a Guest Services Manager
  • Bilingual communication skills (preferred)

REQUIRED SKILLS
  • Experience preparing team schedules according to business forecast and business need
  • Leadership experience with thorough follow- up
  • Must be flexible to work varied schedules
  • Excellent written and oral communication skills
  • Excellent organization skills
  • Must have the physical ability to walk, sit, and stand during scheduled shift
  • Must be able to lift up to 40 lbs.

ESSENTIAL SKILLS
  • Ability to effectively manage and resolve disruptive circumstances; ability to express compassion while remaining composed; ability to remain calm and focused while working under pressure
  • Engage guests in conversation and recognition of their choice with us - be consistent; resolve any guest issues immediately and to the best of your ability
  • Promote the property by demonstrating a "top-notch" attitude toward our guests which includes anticipating the guests needs - be proactive
  • Ensure that you are always a positive representation of the property; embrace and respect diversity and multi-cultural environments

BENEFITS
RAM Hotels hiresthe best people, we work extremely hard to provide benefits that make work-lifebalance that much more enjoyable. As aleader in the hospitality industry, we promote advancement opportunities, weoffer our eligible employees comprehensive health benefit packagesfor you and your family, vacation time, quarterly bonuses, 401K, and other additional perks being an employee of RAM Hotels.
RAM Hotels is anEqual Opportunity/Affirmation Action employer. All qualified applicants will receive consideration for employmentwithout regard to race, color, religion, sex, national origin, disability, orprotected veteran status.

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