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Front End Manager Jobs in Rochester, NY (NOW HIRING)

Ollie's

Retail Front End Team Leader

Newark, NY

$19.25 - $20/hr

Oversee front-end, entrance, and exterior standards while driving associate productivity, daily task assignment, and customer service standards. * Assist with managing payroll budgets, expenses ...

Ross Stores

Area Supervisor

Rochester, NY · On-site

Ensures Associates are executing to Company standards at the Front End. * Maintains pace, energy and "presence" at the Front End, managing the line to expedite Customers wait time * Trains and coach ...

Ross Stores

Area Supervisor

Irondequoit, NY · On-site

Ensures Associates are executing to Company standards at the Front End. * Maintains pace, energy and "presence" at the Front End, managing the line to expedite Customers wait time * Trains and coach ...

Ross Stores, Inc

Area Supervisor

Rochester, NY · On-site

Ensures Associates are executing to Company standards at the Front End. * Maintains pace, energy and "presence" at the Front End, managing the line to expedite Customers wait time * Trains and coach ...

Ross Stores, Inc

Area Supervisor

Rochester, NY · On-site

Ensures Associates are executing to Company standards at the Front End. * Maintains pace, energy and "presence" at the Front End, managing the line to expedite Customers wait time * Trains and coach ...

Ross Stores

Area Supervisor

Rochester, NY · On-site

Ensures Associates are executing to Company standards at the Front End. * Maintains pace, energy and "presence" at the Front End, managing the line to expedite Customers wait time * Trains and coach ...

Ross Stores, Inc

Area Supervisor

Victor, NY · On-site

Ensures Associates are executing to Company standards at the Front End. * Maintains pace, energy and "presence" at the Front End, managing the line to expedite Customers wait time * Trains and coach ...

Ross Stores, Inc

Area Supervisor

Irondequoit, NY · On-site

Ensures Associates are executing to Company standards at the Front End. * Maintains pace, energy and "presence" at the Front End, managing the line to expedite Customers wait time * Trains and coach ...

Ross Stores

Area Supervisor

Victor, NY · On-site

Ensures Associates are executing to Company standards at the Front End. * Maintains pace, energy and "presence" at the Front End, managing the line to expedite Customers wait time * Trains and coach ...

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Front End Manager information

See Rochester, NY salary details

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$19

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How much do front end manager jobs pay per hour?

As of Aug 12, 2026, the average hourly pay for front end manager in Rochester, NY is $19.25, according to ZipRecruiter salary data. Most workers in this role earn between $15.58 and $20.48 per hour, depending on experience, location, and employer.

What is the difference between Front End Manager vs Front End Developer?

AspectFront End ManagerFront End Developer
ResponsibilitiesOversees front end team, manages projects, ensures design consistencyDevelops and implements user interface features, writes code
Required SkillsLeadership, project management, HTML, CSS, JavaScript, UI/UX understandingHTML, CSS, JavaScript, frameworks like React or Angular
Work EnvironmentTeam management, collaboration with designers and developersHands-on coding, feature development
CertificationsOften prefers certifications in project management or UI/UXRelevant coding certifications or courses

The main difference between a Front End Manager and a Front End Developer lies in their roles. The Front End Manager focuses on team leadership, project oversight, and strategic planning, while the Front End Developer concentrates on coding, implementing features, and technical development. Both roles require strong front end skills, but the manager role emphasizes coordination and management.

What does a front end manager do?

As a Front End Manager, your main duties and responsibilities will focus on overseeing the public areas of a retail store. This includes training and managing your sales staff, directing the physical layout and display presentation of the sales floor, and meeting with customers and serving their needs. Everything from the initial impression of the store to customer engagement with merchandise depends on the setting you establish. You might make inventory decisions determined, in large part, by the feedback you receive. Store profit and loss can depend heavily on your decisions regarding merchandising, store aesthetics, and customer service.

What are the key skills and qualifications needed to thrive as a front end manager?

To thrive as a Front End Manager, you need experience in retail operations, supervisory skills, and knowledge of cash handling procedures, usually supported by a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, scheduling software, and inventory management tools is typically required. Strong leadership, problem-solving abilities, and excellent customer service skills help you effectively manage staff and address customer concerns. These skills and qualities are important to ensure efficient store operations, high team morale, and a positive customer experience.

What are some common challenges faced by front end managers in maintaining team efficiency and customer satisfaction?

Front End Managers often juggle multiple responsibilities, such as ensuring smooth checkout operations, managing cashier schedules, and resolving customer concerns promptly. A major challenge is balancing staff coverage during peak hours while maintaining high morale and productivity. Additionally, they must address unexpected issues like register malfunctions or customer disputes efficiently, all while upholding store policies and delivering excellent service. Effective communication and adaptability are key for overcoming these challenges and fostering a positive work environment.

What is a front end manager?

Front End Managers are responsible for overseeing the customer-facing operations of a retail store, particularly the checkout and service areas. They supervise cashiers, handle customer inquiries or complaints, ensure efficient workflow at registers, and maintain a positive shopping experience for customers. Front End Managers also manage staff scheduling, train new employees, and ensure compliance with store policies and procedures. Their role is crucial in maintaining smooth, efficient, and courteous service at the store's front end.
More about Front End Manager jobs
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What cities near Rochester, NY are hiring for Front End Manager jobs? Cities near Rochester, NY with the most Front End Manager job openings:
Front End Manager jobs near you
Infographic showing various Front End Manager job openings in Rochester, NY as of August 2026, with employment types broken down into 1% As Needed, 84% Full Time, 14% Part Time, and 1% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $40,045 per year, or $19.3 per hour.

Retail Front End Team Leader

Ollie's

Newark, NY

$19.25 - $20/hr

Full-time

Medical, Dental, Vision, Retirement

Re-posted 27 days ago

Ollie's Bargain Outlet rating

4.9

Company rating: 4.9 out of 10

Based on 353 frontline employees who took The Breakroom Quiz

623rd of 732 rated retailers

Job description

Now Hiring for our New Store in Newark NY! 

Join our team and live the Ollie-tude!: (Ollie’s Core Values) 

  • BE A TEAM PLAYER- Associates are expected to be supportive and work together.
  • BE CARING- How do I treat others with courtesy, dignity, and respect?
  • BE VALUE OBSESSED- Live the “good stuff cheap” mindset.
  • BE COMMITTED- Operate with grit, passion, tenacity, and action.
  • BE GROWING- How do we get better every day?
  • BE REAL- Associates should be honest, transparent, genuine, trustworthy, and sincere.

Ollie’s Associate Benefits: 

  • Medical, Dental, Vision, and RX coverage begins after 90 days of employment.
  • 401K, generous company match with immediate vesting.
  • Strong career growth & talent development culture.
  • 20% associate discount on all Ollie’s purchases.
  • Vast array of voluntary benefits.

Position Overview:

The Retail Front End Team Leader provides leadership for the successful operation of the entire front-end of store. The Retail Front End Team Leader creates and leads a sales team that is passionate about selling merchandise and ensuring a good customer experience. Responsibilities include aspects of Associate development, customer service, asset protection and store maintenance.

Primary Responsibilities:
  • Oversee front-end, entrance, and exterior standards while driving associate productivity, daily task assignment, and customer service standards.
  • Assist with managing payroll budgets, expenses, store banking, shrink reduction, and related reporting to support financial and operational goals.
  • Provide leadership with the Associates regarding all donation programs and Ollie’s Army sign-up and membership.
  • Lead monthly safety meetings and ensure follow-up actions are completed.
  • Assist with the hiring, development, supervision, and scheduling of store Associates to support staffing and performance goals.
  • Support merchandising execution and ensure pricing updates are completed as required.
  • Perform all Team Leader functions to open and close the store when needed and complete additional responsibilities as assigned.
 Qualifications:
  • High school diploma or equivalent required.
  • Minimum of 1–2 years of supervisory experience with a mid- to large-size retailer.
  • Schedule flexibility to work evenings, weekends, and holidays on a regular basis.
  • Positive attitude and team player who interacts well with customers and associates. 

This pay represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls.  Pay ranges may be different in other locations.  Actual associate pay will be based on work location, position, experience, skill level, qualifications, and other relevant factors. Associate will not be compensated below the minimum wage for the specific location where the individual has applied in accordance with city, county, and state requirements.

 

New Hire Starting Pay: $19.25-20.00

 Physical Requirements:
  • Ability to lift and carry up to 50 pounds.
  • Ability to push and pull up to 35 pounds.
  • Ability to stand for extended periods and work in a constant state of alertness and safe manner.

Ollie’s is an equal opportunity employer. In compliance with Federal and State Equal Opportunity Laws, qualified applicants are considered for all positions applied for without regard to race, color, religion, sex, sexual orientation and identity, national origin, age, veteran’s status, disability, or any other legally protected status.

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