Front End Operations Manager Jobs in Rochester, NY

Job Description 

Job Title: Front End Manager

Department: Store Operations

Reports To: Store Manager

At Price Rite, our purpose is "to care deeply about people, helping them to eat well and be happy"! We want everything you do as a Price Rite Team Member to support that purpose and our overall values.

On your journey at Price Rite, you will learn a variety of departments, and skills necessary to be successful in retail grocery. Whether you are looking for a long-term career, or with Price Rite for summer work, we believe in cross training our team to allow us to deliver an outstanding shopping experience to our customers.

To support our purpose, we have established our Service Priorities to help empower our team to meet our customer needs on a daily basis. Our service priorities are:

u Safety

u Friendliness

u Presentation

u Efficiency

Working at Price Rite is more than a job or career, it's a rewarding experience. Price Rite offers many great perks and benefits for their team; opportunities to give back to the community in which we serve and cost saving programs designed to save you money, work/life balance, recognition and many other programs making Price Rite a great place to work and build a career.

Job Summary

Manages the performance of all aspects of Front End Operations, including cash management, bookkeeping, front-end service, and payroll. Coordinates community and store event programs throughout the store.

Minimum Required Qualifications:

The minimum required qualifications for this position include, but are not limited to, the following:

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions:

Directly supervises cashiers, bookkeepers, front-end supervisors.

Associate Degree (A.A.) from two-year College or university; Five (5) years related experience and/or training; or equivalent combination of education and experience. Computer skills a must. Background in store operations and work scheduling required.

Ability to read and interpret general business reports, technical procedures, or governmental regulations.

Ability to write reports and business correspondence. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.

Ability to work with mathematical concepts such as probability and statistical inference.

Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.

Ability to define problems, collect data, establish facts and draw valid conclusions.

Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.

While performing the duties of this job, the associate is regularly required to sit and talk or hear. The associate if frequently required to walk, stand for a minimum of 4 hours and sit. The associate must occasionally lift and/or move up to 25 pounds.

Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

The noise level in the work environment is usually moderate

Essential Job Functions:

Performance of the essential functions of this position require the Team Member to possess the minimum qualifications listed below. These functions include, but are not limited to, the following:

Maintains security of all store systems, including IBM, Wakefern Applications, and DSD.

Ensure proper maintenance of job-related equipment and proper usage.

Reviews and performs the necessary corrective action for the following areas: Transaction journals, check override reports, negative entries, cash control, refunds, promotions, customer service and Front End Culture standards.

Maintains all Shrink Initiatives.

Ensure that all shrink controls procedures (such as Smart Store) are followed.

Achieve or surpass department productivity and payroll goals.

Submission of reports to store and corporate management for key indicators.

Ensures all company policies such as check cashing, refunds, exchanges, and gift certificates are administered as per company policy.

Ensure compliance with Wakefern Food Corporation, state and company QA and sanitation standards.

Maintain cash handling procedures.

Recruiting, hiring, onboarding, training and development of all department personnel.

Manage others and adhere to company Human Resources and Personnel policies and procedures as well as state and federal labor laws.

Insures all training programs for front-end personnel, bookkeeping, and payroll are administered and documented.

Troubleshoot system/hardware issues as they pertain to operations.

Communicate to store management and support staff on any issues affecting front-end operations.

Counsel team members who do not meet performance standards.

Ensure customer satisfaction by providing superior service level.

Educate customers with proper signage concerning events and programs.

Analyze financial and operational processes for cost savings.

Meet financial goals as outlined in annual budget.

Handle customer complaints as per company standards.

Has a Company recognized Food Safety Certification and/ or can successfully complete training to receive and maintain a Company recognized Food Safety Certification.

Other duties as assigned

Perks and Benefits

Competitive Wages

401k Savings Program

Flexible work schedules

Tuition Reimbursement

Paid Time Off: Vacation Time, Sick Time, 6 Paid Holidays

Discount programs: Cell Phone discounts, ticket, hotel, vacation discounts and other personal discounts

Well-Being Programs: Financial Well Being, Mental Health, Gym Membership Discounts

Paid opportunities to participate in community events

Recognition Programs: Team Member of the Month, Team Member of the Year, Safety Recognition, Performance Recognition, Monthly Team Member Store Events

Team Member Referral Bonus

Ongoing training and career preparation

Medical, Prescription, Dental, and Vision Insurance Benefits

Company Paid Life Insurance with optional supplemental, spouse, and child coverage

Short Term and Long-Term Disability and AD&D

Yearly Bonus Program

Important Disclaimer Notice: The above statements are only intended to represent the essential job functions and general nature of the work being performed and are not exhaustive of the tasks that an Associate may be required to perform. The employer reserves the right to revise this job description at any time and to require Associates to perform other tasks as circumstances or conditions of its business, competitive considerations, or the work environment change. This job description is not a guarantee of employment.

Benefits Overview 

Perks and Benefits

           Competitive Wages

           401k Savings Program

           Flexible work schedules

           Tuition Reimbursement

           Paid Time Off: Vacation Time, Sick Time, 6 Paid Holidays

           Discount programs: Cell Phone discounts, ticket, hotel, vacation discounts and other personal discounts

           Well-Being Programs: Financial Well Being, Mental Health, Gym Membership Discounts

           Paid opportunities to participate in community events

           Recognition Programs: Team Member of the Month, Team Member of the Year, Safety Recognition, Performance Recognition, Monthly Team Member Store Events

           Team Member Referral Bonus

           Ongoing training and career preparation

           Medical, Prescription, Dental, and Vision Insurance Benefits

           Company Paid Life Insurance with optional supplemental, spouse, and child coverage

           Short Term and Long-Term Disability and AD&D

           Yearly Bonus Program