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Front Desk Service Agent Jobs (NOW HIRING)

RDM Enterprises LLC

Be Seen First

Front Desk Agent

Latham, NY · On-site

$14 - $15/hr

We are seeking a Front Desk Agent to become a part of our team! You will accommodate patrons, as ... Previous experience in customer service, front desk service, or other related fields * Ability to ...

RDM Enterprises LLC

Be Seen First

Front Desk Agent

Latham, NY · On-site

$14 - $15/hr

We are seeking a Front Desk Agent to become a part of our team! You will accommodate patrons, as ... Previous experience in customer service, front desk service, or other related fields * Ability to ...

Yogi MQT LLC

Front Desk Agent

Minneapolis, MN · On-site

$12 - $15.50/hr

We are seeking a Front Desk Agent to become a part of our team at our Newly Renovated Country Inn ... Previous experience in customer service, front desk service, or other related fields * Ability to ...

Fairfield Inn & Suites

Front Desk Agent

Corpus Christi, TX · On-site

$11 - $13/hr

We are seeking a Front Desk Agent to become a part of our team! You will accommodate patrons, as ... Previous experience in customer service, front desk service, or other related fields * Ability to ...

Fairfield Inn & Suites

Front Desk Agent

Corpus Christi, TX · On-site

$11 - $13/hr

We are seeking a Front Desk Agent to become a part of our team! You will accommodate patrons, as ... Previous experience in customer service, front desk service, or other related fields * Ability to ...

Choice Hotels

Front Desk Agent

Shingle Springs, CA · On-site

$14.75 - $18.75/hr

We are seeking a Front Desk Agent to become a part of our team! You will accommodate patrons, as ... Previous experience in customer service, front desk service, or other related fields Ability to ...

Classic Motor Inn Inc

Front Desk Agent

Phoenix, AZ · On-site

$16 - $16.50/hr

We are seeking a Front Desk Agent to become a part of our team! You will accommodate patrons, as ... Previous experience in customer service, front desk service, or other related fields * Ability to ...

Classic Motor Inn Inc

Front Desk Agent

Phoenix, AZ · On-site

$16 - $16.50/hr

We are seeking a Front Desk Agent to become a part of our team! You will accommodate patrons, as ... Previous experience in customer service, front desk service, or other related fields * Ability to ...

Primo Investments LLC

Front Desk Supervisor

Charlotte, NC · On-site

$15 - $18/hr

... Front Desk Service Agent (Desk Agent), to include operating systems for PBX, reservations and guest check-in/out. Pre-Requisites (Requirements): * Previous hotel and supervisory experience is ...

Primo Investments LLC

Front Desk Supervisor

Fort Mill, SC · On-site

$15 - $19.25/hr

... Front Desk Service Agent (Desk Agent), to include operating systems for PBX, reservations and guest check-in/out. Pre-Requisites (Requirements): * Previous hotel and supervisory experience is ...

Dixie Hollywood

Hotel Front Desk Agent

Hollywood, CA · On-site

$20 - $23/hr

We are seeking a Hotel Front Desk Agent to become a part of our team! You will accommodate patrons ... Previous experience in customer service, front desk service, or other related fields * Ability to ...

Dixie Hollywood

Hotel Front Desk Agent

Hollywood, CA · On-site

$20 - $23/hr

We are seeking a Hotel Front Desk Agent to become a part of our team! You will accommodate patrons ... Previous experience in customer service, front desk service, or other related fields * Ability to ...

CUSA

Front Desk Agent

Lithia Springs, GA · On-site

$13.25 - $16.50/hr

Hotel Front Desk Agent CUSA, LLC, one of the most successful hotel management companies in the industry is searching for a Guest Service Agent for the Springhill Suites Lithia Springs. When joining ...

CUSA, LLC

Front Desk Agent

Lithia Springs, GA · On-site

$14 - $15/hr

Hotel Front Desk Agent CUSA, LLC, one of the most successful hotel management companies in the industry is searching for a Guest Service Agent for the Springhill Suites Lithia Springs. When joining ...

CUSA, LLC

Front Desk Agent

Lithia Springs, GA

$13.25 - $16.50/hr

Hotel Front Desk Agent CUSA, LLC, one of the most successful hotel management companies in the industry is searching for a Guest Service Agent for the Springhill Suites Lithia Springs. When joining ...

CUSA, LLC

Front Desk Agent

Lithia Springs, GA · On-site

$14 - $15/hr

Hotel Front Desk AgentCUSA, LLC, one of the most successful hotel management companies in the industry is searching for a Guest Service Agent for the Springhill Suites Lithia Springs. When joining ...

Quality Inn & Suites

Front Desk Agent

Cameron Park, CA · On-site

$16/hr

We are seeking a Front Desk Agent to become a part of our team! You will accommodate patrons, as ... Previous experience in customer service, front desk service, or other related fields Ability to ...

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Front Desk Service Agent information

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How much do front desk service agent jobs pay per hour?

As of Sep 9, 2026, the average hourly pay for front desk service agent in the United States is $15.66, according to ZipRecruiter salary data. Most workers in this role earn between $13.70 and $17.31 per hour, depending on experience, location, and employer.

What is a front desk service agent?

Front Desk Service Agents are professionals who serve as the first point of contact for guests, clients, or customers in settings like hotels, offices, or medical facilities. Their main duties include greeting visitors, handling check-ins and check-outs, answering questions, and managing reservations or appointments. They are also responsible for providing excellent customer service, addressing guest concerns, and coordinating with other departments to ensure smooth operations. Strong communication and organizational skills are essential for this role.

What are the key skills and qualifications needed to thrive as a front desk service agent?

To thrive as a Front Desk Service Agent, you need excellent customer service skills, attention to detail, and often a high school diploma or equivalent. Familiarity with reservation software, property management systems (PMS), and basic office equipment is typically required. Strong interpersonal skills, problem-solving abilities, and a friendly, professional demeanor help agents excel in guest-facing situations. These skills ensure efficient operations, positive guest experiences, and the smooth handling of inquiries or issues at the front desk.

What are some common challenges faced by front desk service agents, and how can they be managed effectively?

Front Desk Service Agents often encounter challenges such as managing peak check-in/out periods, handling guest complaints, and balancing multiple tasks simultaneously. Effective time management and strong communication skills are essential for staying organized and ensuring guest satisfaction. Many teams provide ongoing training and support to help agents handle difficult situations, and working closely with housekeeping, maintenance, and management teams can make problem-solving more efficient. Building resilience and maintaining a positive attitude are key to thriving in this dynamic role.

What is the difference between Front Desk Service Agent vs Receptionist?

AspectFront Desk Service AgentReceptionist
CredentialsHigh school diploma; customer service skillsHigh school diploma; communication skills
Work EnvironmentHotels, resorts, customer service centersOffices, clinics, hotels
Employer & IndustryHospitality, travel, customer serviceHealthcare, corporate, hospitality
Common Search & ComparisonYesYes

The main difference between a Front Desk Service Agent and a Receptionist lies in their work environment and industry focus. Front Desk Service Agents typically work in hospitality settings like hotels and resorts, focusing on guest services, check-ins, and customer interactions. Receptionists are more common in office environments, handling administrative tasks, phone calls, and visitor management. While both roles require strong communication skills and a high school diploma, their specific duties and industry contexts differ.

What do you do as a front desk service agent?

A front desk service agent is responsible for greeting visitors, answering phone calls, managing appointments, and providing information about the organization or services. They often use computer systems to schedule and record interactions and must maintain a professional appearance and communication skills. The role typically requires attention to detail, customer service skills, and sometimes certification in relevant software or procedures.

What cities are hiring for Front Desk Service Agent jobs?

Cities with the most Front Desk Service Agent job openings:

What are popular job titles related to Front Desk Service Agent jobs?

For Front Desk Service Agent jobs, the most frequently searched job titles are:

Front Desk Service Agent jobs near you

Front Desk Agent

Latham, NY • On-site

RDM Enterprises LLC
See more jobs at RDM Enterprises LLCexternal

$14 - $15/hr

Full-time

Re-posted 7 days ago

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Job description

We are seeking a Front Desk Agent to become a part of our team! You will accommodate patrons, as well as identify areas of improvement to increase efficiency.

Responsibilities:

  • Register and assign rooms to guests
  • Confirm phone and online reservations
  • Respond to guest needs, requests, and complaints
  • Collect payment from departing guests
  • Keep records of occupied rooms and guests
  • Communicate pertinent guest information to designated departments

​Qualifications:

  • Previous experience in customer service, front desk service, or other related fields
  • Ability to build rapport with guests
  • Strong organizational skills
  • Excellent written and verbal communication skills

Company Description

Hotel-Motel , Must have good service skill