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Front Desk Room Controller Jobs (NOW HIRING)

Retro Fitness

Front Desk

Pasadena, TX · On-site

$13 - $16/hr

Front Desk Position The Front Desk is the first face people see when they enter the club. You will ... Fun team environment with room to grow Compensation: $13.00 - $16.00 per hour We are an equal ...

Laquinta Inn And Suites

Be Seen First

Front desk

Mckinney, TX · On-site

$500 - $800/wk

Front Desk Agent Job Summary We are seeking a friendly, service-oriented front desk agent to join ... Collect payment for room charges and other fees * Answer phones and direct calls to appropriate ...

Retro Fitness

Front Desk

Northport, NY · On-site

$17 - $18/hr

Front Desk Representative The Front Desk is the first face people see when they enter the club. You ... Fun team environment with room to grow Compensation: $17.00 - $18.00 per hour We are an equal ...

Retro Fitness

Front Desk

Fort Lauderdale, FL · On-site

$15 - $17/hr

Front Desk Representative The Front Desk is the first face people see when they enter the club. You ... Fun team environment with room to grow Compensation * Hourly * Exact pay range determined by ...

HYATT Hotels

Front Desk Supervisor

Pittsburgh, PA · On-site

$16 - $20.50/hr

They coordinate with other departments such as housekeeping and room service to guarantee seamless guest experiences. Ultimately, the Front Desk Supervisor contributes to the overall reputation and ...

Sethi Management

Front Desk

Las Vegas, NV · On-site

$17/hr

Room to grow and thrive. * Competitive pay and bonuses * Health insurance * Sick and Vacation time ... Front Desk * Provide a clean and safe environment for guests * Check in guests in an efficient and ...

Lift RF Florida, LLC

Front Desk

Wellington, FL · On-site

$13 - $16.75/hr

... The Front Desk Associate is the first face people see when they enter the club. You will help ... room to grow Compensation Hourly Exact pay range determined by location and experience Ready to ...

Lift RF Florida, LLC

Front Desk

Lauderhill, FL · On-site

$14 - $18/hr

... The Front Desk Associate is the first face people see when they enter the club. You will help ... room to grow Compensation Hourly Exact pay range determined by location and experience Ready to ...

Lift RF New York, LLC

Front Desk

East Northport, NY · On-site

$14.75 - $18.75/hr

... Front Desk is the first face people see when they enter the club. You will help create a great ... room to grow Compensation Hourly Exact pay range determined by location and experience Ready to ...

Lift RF Florida, LLC

Front Desk

Delray Beach, FL · On-site

$15 - $17/hr

Wellness resources The Front Desk is the first face people see when they enter the club. You will ... Fun team environment with room to grow Compensation * Hourly * Exact pay range determined by ...

Lift RF Texas, LLC

Front Desk

Stafford, TX · On-site

$13 - $16/hr

Wellness resources The Front Desk is the first face people see when they enter the club. You will ... Fun team environment with room to grow Compensation * Hourly * Exact pay range determined by ...

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Front Desk Room Controller information

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How much do front desk room controller jobs pay per hour?

As of Sep 9, 2026, the average hourly pay for front desk room controller in the United States is $14.59, according to ZipRecruiter salary data. Most workers in this role earn between $12.50 and $16.11 per hour, depending on experience, location, and employer.

What is a front desk room controller?

A Front Desk Room Controller is a hotel employee responsible for managing guest room assignments and ensuring optimal room occupancy. They coordinate with housekeeping and maintenance teams to make sure rooms are ready for guests and handle special requests, such as room upgrades or preferences. This role also involves resolving booking conflicts and working closely with the front desk staff to provide a smooth check-in and check-out experience. Room Controllers play a crucial part in maximizing hotel revenue and maintaining guest satisfaction.

How does a front desk room controller typically work with housekeeping and maintenance teams to resolve guest room issues?

As a Front Desk Room Controller, you play a crucial role in coordinating room assignments and addressing guest requests. You regularly communicate with housekeeping to track room status updates and prioritize cleaning schedules based on arrivals and special requests. When maintenance issues arise, you're responsible for quickly notifying the appropriate staff and ensuring rooms are ready and problem-free before guests check in. Strong collaboration and communication skills are essential, as you'll often act as the liaison between the front desk, housekeeping, and maintenance to deliver a seamless guest experience.

What are the key skills and qualifications needed to thrive as a front desk room controller, and why are they important?

To thrive as a Front Desk Room Controller, you need strong organizational skills, attention to detail, and a background in hospitality or hotel management, often supported by a high school diploma or relevant experience. Familiarity with property management systems (PMS) like Opera or OnQ and reservation management software is typically required. Exceptional communication, problem-solving abilities, and a customer-focused mindset help you excel in guest interactions and coordinate with housekeeping and maintenance teams. These skills ensure efficient room assignments, guest satisfaction, and smooth hotel operations.

What is the difference between Front Desk Room Controller vs Front Desk Agent?

AspectFront Desk Room ControllerFront Desk Agent
Primary ResponsibilitiesOversees room assignments, manages guest requests, coordinates with housekeeping and maintenanceChecks in/out guests, handles reservations, provides customer service
Required CredentialsHigh school diploma or equivalent; hospitality experience preferredHigh school diploma or equivalent; customer service skills
Work EnvironmentHotel front desk, often in supervisory capacityHotel front desk, direct guest interaction
Industry UsageCommon in larger hotels with complex room managementStandard role in most hotels and accommodations

The Front Desk Room Controller typically has more responsibilities related to managing room logistics and coordinating staff, whereas the Front Desk Agent focuses on guest check-in/out and customer service. Both roles require similar credentials and work in the hotel front desk environment, but the Room Controller often holds a supervisory or specialized position within the front desk team.

What cities are hiring for Front Desk Room Controller jobs?

Cities with the most Front Desk Room Controller job openings:

What states have the most Front Desk Room Controller jobs?

States with the most job openings for Front Desk Room Controller jobs include:

What are popular job titles related to Front Desk Room Controller jobs?

For Front Desk Room Controller jobs, the most frequently searched job titles are:

Infographic showing various Front Desk Room Controller job openings in the United States as of August 2026, with employment types broken down into 2% As Needed, 69% Full Time, 22% Part Time, 1% Temporary, and 6% Contract. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution, with an average salary of $30,338 per year, or $14.6 per hour.

Front Desk

Kingman, AZ • On-site

Advance Management & Investment LLC
Traveler Accommodation • 11 - 50 employees
Learn more about Advance Management & Investment LLCexternal

$14.70/hr

Full-time

Re-posted 16 days ago

Job description

 

Front Desk Associate

We are looking for a Hotel Front Desk Agent to serve as our guests’ first point of contact and manage all aspects of their accommodation. Hotel Front Desk Agent responsibilities include registering guests, managing reservations and providing information about rooms, rates and amenities.

The main responsibility of a hotel front desk clerk is to check guests in and out. They verify guests’ registration information and take any further information required, such as identification and period of stay and take cash or process credit cards. Once they have gone through all these procedures, they hand the room key to the guests and guide them to their rooms. When a guest is about to check out, a front desk clerk will ensure that all dues are clear and the key is handed over.

Working at the front desk of a hotel can be quite rewarding. You get to meet people from different walks of life and stay busy at all times. If you have a knack for customer service and work experience in the hotel industry, we’d like to meet you. Ultimately, you will help create a pleasant and memorable stay for our guests. If you would like to work as a front desk clerk at a hotel, you will be interested in the following job duties that are part of the job:

Responsibilities

· Greet guests and patrons as they arrive and handle check ins appropriately and professionally

· Check if there are prior bookings

· Manage registration process

· Perform all check-in and check-out tasks

· Manage online and phone reservations

· Inform customers about payment methods and verify their credit card data

· Register guests by collecting necessary information (like contact details, legal identification, and exact dates of their stay) and double check for accuracy

· Work with hotel specific programming for bookings, reservations, check ins, and check outs

· Provide information about our hotel, available rooms, rates, amenities, dining facilities, sports facilities, and give travel directions

· Respond to clients’ complaints in a timely and professional manner, supply suggestions, and refer guests to appropriate department if matters escalate, report all incidents if occurs

· Liaise with our housekeeping staff to ensure all rooms are clean, tidy and fully-furnished to accommodate guests’ needs

· Confirm group reservations and arrange personalized services for VIP customers and event attendees, like wedding guests

· Upsell additional facilities and services, when appropriate

· Manage accurate accounting of all rooms

· Maintain updated records of all aspects of guests, bookings, reservations, complaints, and incidents

· Provide guests with room keys and call for bellhops

· Explain workings of key cards, and ensure guests are satisfied with rooms allotted to them

· Intake reservations over telephone, through emails, and in person

· Contact maintenance and/or housekeeping if problem does arise with guests room, or premise

· Balance cash at the end of your shift and generate accounting reports for the benefit of the next person to come on shift

Skills

· Work experience as a Hotel Front Desk Agent, Receptionist or similar role

· Experience with hotel reservations software, like Cloudbeds and RoomKeyPMS

· Understanding of how travel planning websites operate, like Booking and TripAdvisor

· Customer service attitude and professionalism

· Excellent communication and organizational skills

· Work well with others and greet incoming patrons professionally

· Strong communication skills, and professionally communicate with all other personnel

· Must be able to work well and professionally with or without supervision

· Must be able to pay attention to detail