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Front Desk Receptionist Jobs in Rockingham, NC (NOW HIRING)

Front Desk Agent

Southern Pines, NC · On-site

$12.25 - $15.25/hr

Keep the front desk organized, clean, and safe. * Serve as the go-to expert for hotel amenities and local hotspots. * Recommend top dining, entertainment, and shopping options nearby. * Manage guest ...

Front Desk Agent

Southern Pines, NC · On-site

$12.25 - $15.25/hr

Keep the front desk organized, clean, and safe. * Serve as the go-to expert for hotel amenities and local hotspots. * Recommend top dining, entertainment, and shopping options nearby. * Manage guest ...

Front Desk Agent

Southern Pines, NC · On-site

$12.25 - $15.25/hr

Keep the front desk organized, clean, and safe. * Serve as the go-to expert for hotel amenities and local hotspots. * Recommend top dining, entertainment, and shopping options nearby. * Manage guest ...

Front Desk Clerk

Pinehurst, NC · On-site

$11.50 - $14/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Description As a Front Desk Clerk or Guest Services Clerk at Concord Hospitality, you will be at the hub of guest interaction, creating memorable experiences from arrival to departure. Your proactive ...

Front Desk Clerk $14 per hour

Pinehurst, NC · On-site

$14/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

As a Front Desk Clerk or Guest Services Clerk at Concord Hospitality, you will be at the hub of guest interaction, creating memorable experiences from arrival to departure. Your proactive, responsive ...

Front Desk Clerk-Carolina-Part Time

Pinehurst, NC · On-site

$11.50 - $14/hr

Immediately report to the Front Desk Manager any attempt by outside vendors to solicit through the Front Desk. * Never accept from an outside vendor or distribute for an outside vendor any passes ...

Front Desk Clerk-Carolina-Part Time

Pinehurst, NC · On-site

$11.50 - $14/hr

Immediately report to the Front Desk Manager any attempt by outside vendors to solicit through the Front Desk. * Never accept from an outside vendor or distribute for an outside vendor any passes ...

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Front Desk Receptionist information

See Rockingham, NC salary details

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How much do front desk receptionist jobs pay per hour?

As of Aug 19, 2026, the average hourly pay for front desk receptionist in Rockingham, NC is $14.07, according to ZipRecruiter salary data. Most workers in this role earn between $12.16 and $15.58 per hour, depending on experience, location, and employer.

What is a front desk receptionist?

Front desk receptionists are professionals who serve as the first point of contact for visitors, clients, and employees at an organization. They are responsible for greeting guests, answering phone calls, responding to inquiries, and directing people to the appropriate departments or personnel. Additionally, front desk receptionists often handle administrative tasks such as managing appointments, sorting mail, and maintaining a welcoming reception area. Their role is crucial for creating a positive first impression of the company.

What does a front desk receptionist do?

A front desk receptionist is the first point of contact at a large company or office. Daily duties and responsibilities of a front desk receptionist include greeting and signing in visitors, receiving and sorting mail, scheduling meetings, and coordinating office activities. They are also in charge of answering calls, fielding questions from callers, operating a switchboard, and relaying messages to office employees. Front desk receptionists may also be asked to update appointment calendars, validate parking tickets, or perform filing and clerical duties.

What are the key skills and qualifications needed to thrive as a front desk receptionist, and why are they important?

To thrive as a Front Desk Receptionist, strong organizational skills, attention to detail, and basic administrative knowledge are essential, often supported by a high school diploma or equivalent. Familiarity with office management software, multi-line phone systems, and scheduling tools is typically required. Exceptional interpersonal skills, professionalism, and the ability to remain calm under pressure help someone stand out in this role. These competencies ensure efficient office operations, positive first impressions, and high-quality service for clients and visitors.

What are some common challenges a front desk receptionist might face, and how can they be addressed?

Front Desk Receptionists often encounter challenges such as managing multiple tasks simultaneously, handling difficult or upset visitors, and maintaining organization during busy periods. To address these, strong time-management and communication skills are essential. Many receptionists find it helpful to prioritize tasks, remain calm under pressure, and use organizational tools like scheduling software. Supportive team environments and clear protocols also make it easier to resolve issues efficiently and maintain a welcoming atmosphere.

What is the difference between Front Desk Receptionist vs Office Assistant?

AspectFront Desk ReceptionistOffice Assistant
Primary RoleGreeting visitors, answering phones, scheduling appointmentsSupporting office operations, data entry, filing
Work EnvironmentFront lobby, reception areaOffice, administrative areas
Required SkillsCommunication, customer service, organizationAdministrative skills, multitasking, computer proficiency
Common CertificationsNone required, but customer service training helpfulNone typically required

While both roles support office functions, a Front Desk Receptionist primarily manages visitor interactions and front-office duties, whereas an Office Assistant handles broader administrative tasks behind the scenes. The roles often overlap but serve different focal points within an organization.

Can a shy person be a front desk receptionist?

A front desk receptionist role involves greeting visitors, answering phones, and managing schedules, which requires good communication skills. While being shy may present challenges, developing interpersonal skills and gaining experience can help shy individuals succeed in this position.

How much do front desk receptionists earn?

Front desk receptionists typically earn a median hourly wage of around $13 to $16, with annual salaries ranging from approximately $27,000 to $33,000. Earnings can vary based on experience, location, and the industry they work in, and the role often requires good communication and organizational skills.

What job categories do people searching Front Desk Receptionist jobs in Rockingham, NC look for?

The top searched job categories for Front Desk Receptionist jobs in Rockingham, NC are:

What cities near Rockingham, NC are hiring for Front Desk Receptionist jobs?

Cities near Rockingham, NC with the most Front Desk Receptionist job openings:

Infographic showing various Front Desk Receptionist job openings in Rockingham, NC as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $29,269 per year, or $14.1 per hour.

Care Coordinator (Medical Receptionist/PSR)

Confluent Health

Southern Pines, NC • On-site

$15 - $16/hr

Other

Posted 6 days ago


Confluent Health rating

6.9

Company rating: 6.9 out of 10

Based on 22 frontline employees who took The Breakroom Quiz


Job description

BreakThrough Physical Therapy Front Desk Medical Receptionist

BreakThrough Physical Therapy, a member of the Confluent Health family, is looking for a part time front desk medical receptionist to join our team!

Pay Range: ~$15-$16/HR

20-25 Hours/Week: Mon - Fri (Flexible hours)

Location: Southern Pines, North Carolina 28387

Responsibilities
  • Create a welcoming, professional first impression for patients, visitors, and referral sources
  • Manage front desk operations including patient check-in, check-out, scheduling, insurance verification/authorization, and phone calls
  • Review, schedule, and follow up on incoming referrals by gathering information, creating or updating patient records, and helping patients understand next steps
  • Keep patient flow and schedules moving by confirming appointments, working waitlists, filling cancellations, and following up with patients who need future visits
  • Collect copays, balances, and other patient payments accurately and professionally, including basic payment tracking or reconciliation when needed
  • Protect patient privacy and uphold HIPAA standards in all front desk interactions and documentation
What We're Looking For:

You don't need a healthcare background to be great in this role — but you do need to be someone who genuinely enjoys helping people, thrives in a busy environment, and takes ownership of your work. If you've worked in any customer-facing role and want to build a career in healthcare, we want to hear from you.

  • High School Diploma or GED required
  • 1+ year of experience in a customer-facing or patient-facing role, this could include retail, hospitality, call center, medical reception, or any setting where you regularly interacted with the public in person or over the phone
  • Demonstrated ability to manage multiple tasks at once while staying organized and detail-oriented
  • Comfortable and confident communicating on the phone, including handling upset or frustrated callers with patience and professionalism
  • Basic computer proficiency: comfortable learning new systems, navigating scheduling software, sending emails, and working in spreadsheets
  • No prior medical experience required — we provide comprehensive training including EMR navigation, insurance fundamentals, scheduling workflows, and phone etiquette

Confluent Health, LLC and its affiliates are equal opportunity employers committed to building a diverse and inclusive workforce. We do not discriminate based on race, color, religion, sex, sexual orientation, gender (including pregnancy, childbirth, or related medical conditions), gender identity or expression, national origin, marital status, age, disability, veteran status, or other applicable legally protected characteristics. If you need assistance or would like to request an accommodation due to a disability, please contact us at careers@goconfluent.com.


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About Confluent Health

Sourced by ZipRecruiter

At Confluent Health we are a family of physical therapy and occupational therapy companies transforming healthcare by strengthening private practices, developing and educating highly effective clinicians, and lowering healthcare costs through workplace wellness and injury prevention. We are run by physical therapists and provide shared services, continuing education, professional development, mentorships, and true partnerships. Our partners get all the advantages of a large company so they can focus on running their clinical practices and serve their local communities.

Industry

Health care and social assistance

Company size

1,001 - 5,000 Employees

Headquarters location

Louisville, KY, US

Year founded

2014