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Front Desk Receptionist Intern Jobs in Michigan (NOW HIRING)

Front Desk Receptionist

Wyoming, MI · On-site

$13.50 - $17.50/hr

Front Desk Receptionist Grand Rapids Ear, Nose & Throat - 1555 44th St SW - Wyoming, MI 49509 Position Type Full Time Travel Percentage Instate multi-clinic travel Join our team where Healthcare is ...

Front desk/Receptionist

Detroit, MI · On-site

$13.75 - $17.50/hr

Front Desk Receptionist Receptionist in a fast paced office. Duties include: greeting & checking in and out patients, answering a multi line telephone, scheduling appointments, confirming appointment ...

Front Desk Receptionist

Iron River, MI · On-site

$14.50 - $18.75/hr

Front Desk Receptionist Career Description Provide administrative support throughout the company. Welcome and greet guests positively, answer phone calls, handle customer inquiries and perform basic ...

Front desk/Receptionist

Detroit, MI · On-site

$14.75 - $19/hr

Front Desk Receptionist in a fast paced Office Duties include: Greeting & Checking in and out patients Answering a multi line telephone Scheduling appointments Confirming appointment Light filing ...

Front desk/Receptionist

Detroit, MI

$14.75 - $19/hr

Front Desk Receptionist in a fast paced Office Duties include: Greeting & Checking in and out patients Answering a multi line telephone Scheduling appointments Confirming appointment Light filing ...

Be Seen First

We are seeking a Dental Front Desk/Receptionist to become a part of our team! You will accommodate patrons, as well as identify areas of improvement to increase efficiency. Responsibilities:

Front Desk Receptionist

Royal Oak, MI · On-site

$14 - $18/hr

As our Front Desk Receptionist, you'll be the welcoming face of our brand, ensuring every customer feels valued and informed. Your role is pivotal in delivering a five-star experience from the moment ...

Front Desk Receptionist (Ypsilanti)

Lansing, MI · On-site

$15.25 - $19.50/hr

Front Desk Receptionist Dental Dreams in Ypsilanti, MI is now hiring Front Desk Receptionists to join our talented and dedicated team. This position will be focused on scheduling appointments, assist ...

As our Front Desk Receptionist, you'll be the welcoming face of our brand, ensuring every customer feels valued and informed. Your role is pivotal in delivering a five-star experience from the moment ...

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Front Desk Receptionist Intern information

What are the main responsibilities of a front desk receptionist intern?

A Front Desk Receptionist Intern is responsible for greeting visitors, answering phone calls, and directing inquiries to the appropriate staff members. They also handle scheduling appointments, managing correspondence, and maintaining the reception area’s organization. Additionally, interns may assist with administrative tasks such as filing, data entry, and supporting various office operations. This role requires strong communication skills, professionalism, and the ability to multitask in a fast-paced environment.

What are the key skills and qualifications needed to thrive as a front desk receptionist intern, and why are they important?

To thrive as a Front Desk Receptionist Intern, you need strong organizational skills, attention to detail, and basic administrative knowledge, often supported by a high school diploma or equivalent. Familiarity with office software like Microsoft Office Suite and phone systems is typically required. Excellent communication, professionalism, and a friendly attitude help create a positive first impression and manage diverse requests effectively. These skills are crucial for maintaining efficient office operations and ensuring clients and visitors receive exceptional service.

What are some common challenges faced by front desk receptionist interns, and how can they be managed effectively?

Front Desk Receptionist Interns often encounter challenges such as managing a high volume of calls and visitors, handling multiple tasks simultaneously, and addressing unexpected issues or difficult guests. Effective time management and strong organizational skills are key to staying on top of daily responsibilities. Building good communication skills and remaining calm under pressure will help interns provide excellent service and maintain a professional atmosphere. Seeking feedback and support from experienced team members can also ease the transition into this fast-paced role.

What is the difference between Front Desk Receptionist Intern vs Front Desk Receptionist?

AspectFront Desk Receptionist InternFront Desk Receptionist
CredentialsHigh school diploma or ongoing educationHigh school diploma; some roles may prefer post-secondary education
Work EnvironmentInternship setting, often in training phaseFull-time or part-time professional setting
ResponsibilitiesAssisting with basic tasks, learning front desk operationsManaging calls, greeting visitors, administrative duties
Experience LevelEntry-level, learning-focusedEntry to mid-level experience

In summary, a Front Desk Receptionist Intern is typically a trainee gaining experience, while a Front Desk Receptionist is a fully responsible staff member handling daily front desk operations.

How to become a front desk receptionist intern with no experience?

To become a front desk receptionist intern with no experience, focus on developing strong communication and organizational skills, and consider completing a brief training or certification in customer service or office administration. Entry-level internships often require a high school diploma or equivalent and may provide on-the-job training to build relevant skills. Applying to companies that offer internship programs and demonstrating a positive attitude can improve your chances of securing a position.

What is a front desk receptionist intern job description?

A front desk receptionist intern assists with greeting visitors, answering phones, and performing administrative tasks such as data entry and scheduling. They gain experience in customer service, communication, and office operations while supporting the front desk team. The role often requires basic computer skills and a professional demeanor.

What are the most commonly searched types of Front Desk Receptionist jobs in Michigan?

The most popular types of Front Desk Receptionist jobs in Michigan are:

Front Desk Receptionist

Fraser, MI

Fraser Eye Care Center
51 - 200 employees

$19 - $20/hr

Full-time

Re-posted 29 days ago


Job description

Front Desk Receptionist
Michigan Locations: Commerce Twp., Fraser, Port Huron, Rochester Hills, Royal Oak, and Warren
Position Summary

Fraser Eye Care Center is a leading ophthalmology practice committed to providing exceptional, patient-centered eye care in a welcoming and professional environment. We are seeking a friendly, organized, and dependable Front Desk Receptionist to join our team.

As the first point of contact for our patients you will play a vital role in creating a positive patient experience. This position requires excellent customer service, strong communication skills, attention to detail, and the ability to work both independently and collaboratively in a fast-paced medical office. The ideal candidate is comfortable using technology, enjoys helping people, and thrives in a team-oriented environment.

Skills Required
  • Welcome and assist patients and visitors with professionalism, warmth, and courtesy.
  • Register new patients and update demographic, insurance, and personal information in the practice management system.
  • Assist patients with the self-service check-in kiosk and ensure an efficient check-in process.
  • Verify insurance eligibility and accurately enter insurance information.
  • Collect patient copays, balances, and other payments while maintaining accurate payment records.
  • Schedule, reschedule, and confirm patient appointments.
  • Answer high-volume incoming phone calls, route calls appropriately, take detailed messages, and assist callers with scheduling and general inquiries.
  • Contact patients regarding appointments, reminders, and other practice communications.
  • Scan and upload patient documents into the electronic medical record (EMR).
  • Process incoming referrals, medical records requests, and other administrative documentation.
  • Run daily and weekly reports as assigned.
  • Maintain patient confidentiality and comply with HIPAA and practice policies.
  • Keep the reception area clean, organized, and welcoming.
  • Work collaboratively with physicians, technicians, and fellow team members to provide an exceptional patient experience.
  • Rotate between front desk and call center responsibilities as needed.
Qualifications
  • High school diploma or equivalent required.
  • Previous medical office, ophthalmology, optometry, or healthcare customer service experience preferred.
  • Experience with electronic medical records (EMR), practice management software, and standard computer applications.
  • Excellent customer service, interpersonal, and communication skills.
  • Strong organizational skills with exceptional attention to detail.
  • Ability to multitask, prioritize responsibilities, and remain calm in a fast-paced environment.
  • Comfortable learning and using patient check-in kiosks and other office technology.
  • Knowledge of medical terminology is preferred.
  • Ability to work effectively both independently and as part of a team.
  • Ability to stand for extended periods while performing front desk duties.
  • Willingness to rotate between front desk and call center responsibilities.
  • Reliable transportation and flexibility to work at multiple Fraser Eye Care Center office locations as needed.