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Front Desk Position Jobs in Springfield, MO (NOW HIRING)

Mercy

Patient Svc Representative (PRN)

Springfield, MO · On-site

$16 - $20.25/hr

The PSR ensures that the patient experience is positive and seamless by managing front desk operations and workflows. Position Details: Located at MERCY ORTHOPEDIC HOSPITALSPRINGFIELD/OZARK ...

New

Mercy

Patient Service Representative (Hybrid)

Ozark, MO · On-site

$15.50 - $19.75/hr

The PSR ensures that the patient experience is positive and seamless by managing front desk operations and workflows. Position Details: Located at MERCY ORTHOPEDIC HOSPITALSPRINGFIELD/OZARK ...

PR Master

Front of House Team Member

Springfield, MO

$10.75 - $13.75/hr

Front of House Team Member Who We Are Pizza Ranch Inc., started as a single location in Hull, Iowa ... position in the communities we serve and equip our employees with tools to lead happy and ...

Pizza Ranch

Front of House Team Member

Springfield, MO · On-site

$10.75 - $13.75/hr

Front of House Team Member Who We Are Pizza Ranch ® Inc., started as a single location in Hull ... position in the communities we serve and equip our employees with tools to lead happy and ...

Dental Office

Dental Assistant

Strafford, MO · On-site

$16.75 - $22/hr

This position would primarily assist our Hygienist, with some backup at the front desk. If this sounds like you and you meet our qualifications below, submit your application today! ** New graduates ...

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All JobsFront Desk Position JobsFront Desk Position Jobs in Springfield, MO

Front Desk Position information

See Springfield, MO salary details

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How much do front desk position jobs pay per hour?

As of Aug 18, 2026, the average hourly pay for front desk position in Springfield, MO is $13.60, according to ZipRecruiter salary data. Most workers in this role earn between $12.02 and $15.43 per hour, depending on experience, location, and employer.

What is a front desk position?

Front Desk positions are customer-facing roles typically found in businesses such as hotels, offices, medical facilities, and other service-oriented environments. Employees in these positions are responsible for greeting visitors, answering phones, handling inquiries, managing reservations, and providing general administrative support. They serve as the first point of contact for guests or clients and play a key role in creating a positive first impression. Strong communication, organizational, and problem-solving skills are essential for success in this role.

What are the key skills and qualifications needed to thrive as a front desk position?

To thrive in a Front Desk Position, you need strong organizational skills, attention to detail, and a high school diploma or equivalent. Familiarity with scheduling software, multi-line phone systems, and office management tools like Microsoft Office is commonly required. Excellent communication, professionalism, and a friendly demeanor are important soft skills that set top performers apart. These abilities ensure efficient operations, positive first impressions, and effective service to clients and visitors.

What are some common challenges faced in a front desk position and how can they be managed effectively?

Front desk professionals often encounter challenges such as handling a high volume of guests or clients during peak times, managing multiple tasks simultaneously, and addressing unexpected issues like scheduling conflicts or dissatisfied visitors. Effective time management, clear communication, and staying calm under pressure are key strategies to overcome these challenges. Regular training and strong support from supervisors and team members also help ensure that front desk staff can provide excellent service even in demanding situations.

Can I get a front desk position with no experience?

Front desk positions often do not require prior experience, as employers typically look for good communication skills, a professional appearance, and basic computer knowledge. On-the-job training is common, and some roles may prefer or require a high school diploma or equivalent. Certifications like customer service or receptionist training can enhance your chances but are not always mandatory.

What front desk jobs pay the most?

Senior front desk roles, such as front desk managers or administrative supervisors, tend to offer higher salaries, often exceeding $40,000 annually depending on the industry and location. Specialized environments like luxury hotels, corporate offices, or medical facilities typically pay more, especially when combined with relevant experience and certifications. Salary can also increase with additional responsibilities, management duties, or advanced skills in customer service and administrative software.

What are popular job titles related to Front Desk Position jobs in Springfield, MO?

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What job categories do people searching Front Desk Position jobs in Springfield, MO look for?

The top searched job categories for Front Desk Position jobs in Springfield, MO are:

What cities near Springfield, MO are hiring for Front Desk Position jobs?

Cities near Springfield, MO with the most Front Desk Position job openings:

Front Desk Position jobs near you

Patient Svc Representative - SGC OBGYN, Full Time

Mercy

Springfield, MO • On-site

$16 - $20.25/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

This job post has expired today. Applications are no longer accepted.

Mercy rating

6.5

Company rating: 6.5 out of 10

Based on 209 frontline employees who took The Breakroom Quiz

604th of 888 rated healthcare providers

Job description

Find your calling at Mercy! The Patient Service Representative (PSR) is the first point of contact for patients and visitors. The PSR ensures that the patient experience is positive and seamless by managing front desk operations and workflows. Position Details:

Minimum Qualifications:

  • Education: High school diploma or equivalent.

Skills, Knowledge and Abilities: 

  • Strong verbal and written communication skills.
  • Proficiency in basic computer skills, including data entry and word processing.   Excellent customer service skills - empathetic, patient-focused, and able to handle inquiries and concerns with tact and diplomacy.
  • Accuracy and attention to detail.
  • Ability to maintain confidentiality and follow privacy policy/procedure.
  • Adaptable and able to work effectively under pressure.
  • Attend and complete Clinic Core Front Desk Training post-hire. 

Physical Requirements:

  • Position requires the ability to push, pull, and/or lift 50 lbs. occasionally.
  • Position requires standing and walking during each shift.
  • Position requires the ability to grip, reach, bend, kneel, twist, and squat to perform duties.

Preferred Qualifications:

  • Experience: One year of applicable medical office experience.
Why Mercy?

From day one, Mercy offers outstanding benefits - including medical, dental, and vision coverage, paid time off, tuition support, and matched retirement plans for team members working 32+ hours per pay period.

Join a caring, collaborative team where your voice matters. At Mercy, you'll help shape the future of healthcare through innovation, technology, and compassion. As we grow, you'll grow with us.

What Mercy employees say

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About Mercy

Sourced by ZipRecruiter

Our mission is clear. We bring to life a healing ministry through our compassionate care and exceptional service. At Mercy, we believe in careers that match the unique gifts of unique individuals - careers that not only make the most of your skills and talents, but also your heart.

Industry

Health care and social assistance

Company size

10,000+ Employees

Headquarters location

Chesterfield, MO, US

Year founded

1827

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