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Front Desk Position Jobs in Delaware (NOW HIRING)

Shaner Hotel Group

Front Desk Supervisor

Newark, DE · On-site

$16.50 - $21.50/hr

This is more than a traditional Front Desk position. The Front Desk Supervisor serves as a working leader-coaching associates, supporting daily operations, solving problems in real time, and ensuring ...

Shaner Hotels

Front Desk Supervisor

Newark, DE · On-site

$16.50 - $21.50/hr

This is more than a traditional Front Desk position. The Front Desk Supervisor serves as a working leader-coaching associates, supporting daily operations, solving problems in real time, and ensuring ...

Shaner Hotel Group

Front Desk Supervisor

Newark, DE

$16.50 - $21.50/hr

This is more than a traditional Front Desk position. The Front Desk Supervisor serves as a working leader-coaching associates, supporting daily operations, solving problems in real time, and ensuring ...

Shaner Hotel Group

Front Desk Supervisor

Newark, DE · On-site

$16.50 - $21.50/hr

This is more than a traditional Front Desk position. The Front Desk Supervisor serves as a working leader-coaching associates, supporting daily operations, solving problems in real time, and ensuring ...

Altitude Trampoline Park

Front Desk

Wilmington, DE

$13.50 - $17.50/hr

Front Desk: As a member of Altitude's front desk team you will be responsible for creating a friendly, professional welcome to our customers. The front desk team members must create a positive upbeat ...

Microtel Inn & Suites

Front Desk

Milford, DE

$13.75 - $17.25/hr

The position is part-time, and we are looking to fill the 3:00pm-11:00pm position. Previous hospitality experience is preferred, but not required. Front Desk Responsibilities: * Checking guests in ...

Microtel Inn & Suites

Front Desk

Milford, DE

$13.75 - $17.25/hr

The position is part-time, and we are looking to fill the 3:00pm-11:00pm position. Previous hospitality experience is preferred, but not required. Front Desk Responsibilities: * Checking guests in ...

Atlantic Sands

Front Desk Manager

Rehoboth Beach, DE · On-site

$16.50 - $21.25/hr

This position is responsible for overseeing guest services, managing front desk staff, and maintaining high standards of customer satisfaction. The manager will coordinate daily activities related to ...

Atlantic View

Front Desk Associate

Dewey Beach, DE · On-site

$16 - $18/hr

Front Desk Associate We are looking for a friendly, professional Front Desk Associate to serve as the first point of contact for our guests and help create a welcoming, memorable oceanfront ...

DuPont Country Club

Front Desk Attendant

Wilmington, DE · On-site

$12.50 - $16.25/hr

The Front Desk employees will be the face of the gym and help provide an exceptional experience to our members upon entering and exiting the facility. The Fitness Center is a brand new edition to our ...

Planet Fitness

Front Desk Associate

Wilmington, DE · On-site

$13.50 - $17.50/hr

About the Front Desk Associate Role: As a Front Desk Associate, you will be responsible for ... Moving self in different positions, including bending and twisting, to accomplish tasks. More ...

Planet Fitness

Front Desk Associate

Wilmington, DE · On-site

$13.50 - $17.50/hr

As a Front Desk Associate, you will be responsible for providing a superior level of customer ... Moving self in different positions, including bending and twisting, to accomplish tasks. More ...

Planet Fitness

Front Desk Associate

Wilmington, DE · On-site

$13.50 - $17.50/hr

As a Front Desk Associate, you will be responsible for providing a superior level of customer ... Moving self in different positions, including bending and twisting, to accomplish tasks. More ...

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Front Desk Position information

See Delaware salary details

$7

$15

$19

How much do front desk position jobs pay per hour?

As of Jul 26, 2026, the average hourly pay for front desk position in Delaware is $15.26, according to ZipRecruiter salary data. Most workers in this role earn between $13.46 and $17.31 per hour, depending on experience, location, and employer.

Can a shy person be a receptionist?

Yes, a shy person can be a receptionist, as the role often involves greeting visitors, answering phones, and managing schedules. Developing communication skills and gaining experience can help shy individuals perform effectively in this position.

How much do receptionists make?

Receptionists in North Carolina typically earn an average hourly wage of around $13 to $15, which equates to approximately $27,000 to $31,000 annually for full-time work. Salaries can vary based on experience, location, and the industry, with some positions offering additional benefits or opportunities for advancement.

What are 'Front Desk' positions?

Front Desk positions are customer-facing roles typically found in businesses such as hotels, offices, medical facilities, and other service-oriented environments. Employees in these positions are responsible for greeting visitors, answering phones, handling inquiries, managing reservations, and providing general administrative support. They serve as the first point of contact for guests or clients and play a key role in creating a positive first impression. Strong communication, organizational, and problem-solving skills are essential for success in this role.

What is the job role of a front desk?

A front desk position involves greeting visitors, answering phone calls, managing appointments, and performing administrative tasks. It requires good communication skills, organization, and often proficiency with office software or scheduling tools.

What are the key skills and qualifications needed to thrive as a Front Desk Position, and why are they important?

To thrive in a Front Desk Position, you need strong organizational skills, attention to detail, and a high school diploma or equivalent. Familiarity with scheduling software, multi-line phone systems, and office management tools like Microsoft Office is commonly required. Excellent communication, professionalism, and a friendly demeanor are important soft skills that set top performers apart. These abilities ensure efficient operations, positive first impressions, and effective service to clients and visitors.

What does a front desk position do?

A front desk position involves greeting visitors, answering phone calls, managing appointments, and performing administrative tasks. It requires good communication skills, organization, and often the use of office software or phone systems. The role is typically performed in environments like hotels, offices, or medical facilities.

What are some common challenges faced in a front desk position and how can they be managed effectively?

Front desk professionals often encounter challenges such as handling a high volume of guests or clients during peak times, managing multiple tasks simultaneously, and addressing unexpected issues like scheduling conflicts or dissatisfied visitors. Effective time management, clear communication, and staying calm under pressure are key strategies to overcome these challenges. Regular training and strong support from supervisors and team members also help ensure that front desk staff can provide excellent service even in demanding situations.
What are popular job titles related to Front Desk Position jobs in Delaware? For Front Desk Position jobs in Delaware, the most frequently searched job titles are:
What job categories do people searching Front Desk Position jobs in Delaware look for? The top searched job categories for Front Desk Position jobs in Delaware are:
What cities in Delaware are hiring for Front Desk Position jobs? Cities in Delaware with the most Front Desk Position job openings:
Front Desk Position jobs near you
Infographic showing various Front Desk Position job openings in Delaware as of June 2026, with employment types broken down into 1% As Needed, 94% Full Time, 4% Part Time, and 1% Temporary. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $31,734 per year, or $15.3 per hour.
Front Desk Supervisor

Front Desk Supervisor

Shaner Hotel Group

Newark, DE • On-site

$16.50 - $21.50/hr

Full-time

Posted 16 days ago

Job description


Front Desk Supervisor
Courtyard Newark - University of Delaware
Newark, Delaware
Where Leadership Begins.
Help Create Exceptional Experiences from the Very First Hello.
This is more than a traditional Front Desk position. The Front Desk Supervisor serves as a working leader-coaching associates, supporting daily operations, solving problems in real time, and ensuring every guest interaction reflects the high standards of Marriott and our hotel.
Working alongside hotel leadership, this position plays a critical role in maintaining service excellence, developing associates, and keeping operations running smoothly in a fast-paced hospitality environment.
Success in this role will be measured by your ability to lead by example, solve problems proactively, support your team, and deliver exceptional guest experiences every shift. This position is ideal for someone who sees a challenge and immediately starts looking for solutions.
Why Join Our Team?
The Courtyard Newark - University of Delaware offers a unique hospitality environment at the intersection of higher education, athletics, business travel, and community engagement. As Front Desk Supervisor, you will play a key role in creating memorable guest experiences while helping develop a team committed to service excellence.
If you're an experienced Marriott Front Desk leader who enjoys coaching others, solving problems, and leading from the front, we'd love to hear from you.
Responsibilities
What You'll Do
  • Lead the Front Desk team by example while providing exceptional guest service during every shift.
  • Assist with the daily operation of the Front Desk, including check-ins, check-outs, guest requests, and issue resolution.
  • Support training and development of Front Desk associates while reinforcing Marriott and hotel service standards.
  • Coach associates through challenging situations and empower them to make guest-focused decisions.
  • Monitor arrivals, departures, VIP guests, room availability, and special requests to ensure a seamless guest experience.
  • Work closely with Housekeeping, Engineering, Sales, and other departments to coordinate daily hotel operations.
  • Handle guest concerns professionally and resolve issues with confidence and urgency.
  • Assist with cash handling, credit procedures, room inventory management, and operational controls.
  • Support labor management by assisting with shift coverage and day-to-day staffing needs.
  • Serve as the Manager on Duty when assigned and provide leadership throughout the hotel as business demands require.
  • Jump in wherever needed to support the operation and ensure the success of the team.

Schedule Expectations
Hospitality is a 24-hour business, and flexibility is essential for success in this role. The Front Desk Supervisor must be available to work a variety of shifts, including mornings, evenings, weekends, and holidays, based on business needs.
The ideal candidate understands that leadership means supporting the team whenever and wherever needed, ensuring consistent service and operational excellence across every shift.
Qualifications
What We're Looking For
Required Qualifications
  • Previous Marriott Front Desk experience is required.
  • Previous Front Desk supervisory experience in a hotel environment is required.
  • Strong understanding of Marriott service standards, guest recovery, and front office operations.
  • Excellent communication, leadership, and conflict-resolution skills.
  • Ability to make sound decisions in a fast-paced environment while maintaining professionalism and composure.
  • Strong organizational skills with exceptional attention to detail.
  • Ability to multitask while maintaining a positive attitude and guest-first mentality.
  • Working knowledge of hotel property management systems and front office procedures.
Preferred Qualifications
  • Experience with Marriott property management systems.
  • Some college coursework or degree.
The Ideal Candidate
You are:
  • An experienced hotel leader who enjoys coaching and developing others.
  • Comfortable balancing guest service with operational leadership.
  • Calm under pressure and able to think quickly when unexpected situations arise.
  • Flexible, dependable, and willing to work alongside your team during busy periods.
  • Passionate about hospitality and committed to delivering memorable guest experiences.
  • A positive role model who leads with professionalism, accountability, and integrity.
  • Someone who understands that no task is beneath a leader and is always willing to jump in to help.

About Us
Shaner Hotel Group
Shaner Hotels is one of the hospitality industry's leading award-winning hotel owner-operators and management companies. Our growing portfolio includes more than 70 full-service, select-service, extended-stay, and resort properties, representing over 8,000 guest rooms across 14 states and three countries.
We proudly partner with many of the world's most recognized hospitality brands, as well as distinctive independent hotels, delivering exceptional guest experiences and operational excellence across every property.
Beyond hotel management, Shaner Hotels provides a comprehensive range of hospitality services for investors, hotel owners, and brand partners, including hotel development, design and construction, revenue management, e-commerce, sales and marketing, human resources, accounting, and operational support.
Whether you're joining one of our hotels or our corporate team, you'll become part of an organization committed to innovation, professional growth, and delivering outstanding hospitality. At Shaner Hotels, we invest in our people and provide opportunities to build rewarding careers across every area of the hospitality industry.
About the Team
Shaner Hotels is excited to offer an exceptional career opportunity at the Courtyard by Marriott Newark-University of Delaware, located on the scenic campus of the University of Delaware in Newark, Delaware. Combining modern accommodations with outstanding hospitality, our hotel delivers exceptional guest experiences through impeccable service and innovative amenities.
Our beautifully appointed guest rooms feature spacious work areas, complimentary Wi-Fi, and the comforts today's travelers expect. As one of Delaware's first Green Lodging certified hotels, we are proud of our commitment to environmental sustainability while maintaining the highest standards of guest service..
As a member of the Shaner Hotels family, you'll join an award-winning hospitality organization dedicated to developing talent, fostering career growth, and creating exceptional guest experiences. Whether you're beginning your hospitality career or looking to advance into your next leadership opportunity, the Courtyard by Marriott Newark-University of Delaware offers the support, resources, and opportunities to help you succeed.
Shaner logo

About Shaner

Sourced by ZipRecruiter

Shaner Hotels is a renowned hospitality management company that has established itself as a leader in the industry since its inception in 1979. With a rich history spanning over four decades, Shaner's unwavering commitment to excellence and its distinctive company culture have played a significant role in its success and growth. At the heart of Shaner Hotels' company culture are the founding principles set forth by its founder, Lance Shaner. These principles revolve around the philosophy of putting people first, creating lasting relationships with guests and employees, and fostering an environment of respect, trust, and integrity.

Industry

Hospitality services

Company size

5,001 - 10,000 Employees

Headquarters location

State College, PA, US

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