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Front Desk Night Supervisor Jobs (NOW HIRING)

Boyne Resorts

Front Desk Night Auditor

Boyne Falls, MI · On-site

$14.25 - $19/hr

Overview As a Front Desk Night Auditor , you are responsible for providing a warm welcome and fond farewell to each guest, as well as creating magic moments throughout the guest's stay. You create ...

Concord Hospitality

Front Desk / Night Audit

Tuckahoe, NY · On-site

$18 - $19.75/hr

Front Desk - Night Audit as needed We are looking for people that have a passion to serve others! Working at the front desk means you are at the hub of the hotel with the most interaction with our ...

EconoLodge

Front Desk - Night Auditor

Pigeon Forge, TN · On-site

$14 - $18.50/hr

We are seeking a reliable, detail-oriented Full-Time Night Auditor/Front Desk Agent to join our team. This position requires a weekly schedule consisting of two Night Audit shifts (11:00 PM - 7:00 AM ...

Holiday Inn Express

Front Desk Night Auditor

Fort Wayne, IN · On-site

$13.75 - $18.25/hr

Front Desk Night Auditor We are looking for a Night Auditor to join our team! Our ideal candidates have a flair for communication and the ability to problem solve. This is an over-night position ...

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Front Desk Night Supervisor information

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How much do front desk night supervisor jobs pay per hour?

As of Aug 10, 2026, the average hourly pay for front desk night supervisor in the United States is $19.23, according to ZipRecruiter salary data. Most workers in this role earn between $16.35 and $21.15 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a front desk night supervisor, and why are they important?

To thrive as a Front Desk Night Supervisor, you need strong organizational skills, experience in hospitality or customer service, and often a high school diploma or equivalent. Familiarity with property management systems (PMS), reservation platforms, and basic accounting software is typically required. Exceptional communication, problem-solving abilities, and the capacity to manage and motivate a team during overnight shifts are crucial soft skills. These competencies ensure smooth night operations, guest satisfaction, and effective resolution of issues when management support is limited.

What are the responsibilities of a front desk night supervisor?

A Front Desk Night Supervisor oversees the front desk operations during the night shift at hotels or similar establishments. Their duties typically include supervising night staff, handling guest check-ins and check-outs, resolving guest issues, balancing accounts, and ensuring security protocols are followed. They may also prepare daily reports and coordinate with other departments to ensure smooth operations. Strong customer service, communication, and problem-solving skills are essential for this role.

What are the main challenges a front desk night supervisor faces during overnight shifts, and how can they be addressed?

Front Desk Night Supervisors often manage the hotel’s operations with limited staff during overnight hours, which can present challenges such as handling guest emergencies, late check-ins or check-outs, and ensuring security protocols are followed. To succeed, it’s important to stay organized, communicate effectively with both guests and overnight staff, and maintain a calm demeanor under pressure. Developing strong problem-solving skills and familiarity with the property’s safety procedures will help address these challenges and ensure smooth night operations.
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Front Desk Night Supervisor jobs near you
Infographic showing various Front Desk Night Supervisor job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 19% Part Time, 1% Temporary, 2% Contract, and 1% Nights. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution, with an average salary of $39,997 per year, or $19.2 per hour.

Front Desk Night Auditor

Boyne Resorts

Boyne Falls, MI • On-site

$14.25 - $19/hr

Full-time

Posted 20 days ago

Boyne Resorts rating

7.4

Company rating: 7.4 out of 10

Based on 44 frontline employees who took The Breakroom Quiz

9th of 108 rated hotels

Job description

Overview
As a Front Desk Night Auditor, you are responsible for providing a warm welcome and fond farewell to each guest, as well as creating magic moments throughout the guest's stay. You create memorable first impressions for our guests, providing information about the resort and local area, and offer a full range of hotel amenities and services to them. You are also responsible for settling guest accounts upon check-out, resolving guest issues and completing special requests in accordance with our service values during the overnight shift. As a Boyne Mountain team member, there are so many awesome perks for you to take advantage of, such as: ski passes, golf passes, waterpark passes, and discounts for food, beverages, retail, daycare, and so much more! To learn more about Boyne Mountain Resort, employment perks, and employee testimonials, click here - Boyne Mountain Employment!
"Work Where You Love To Play!" at Boyne Mountain Resort.
Responsibilities
A Front Desk Night Auditor's typical night includes the following:
  • Advising guests of current activities so they can make the most of their stay
  • Being compassionate towards guest concerns and working with other departments to correct issues that arise
  • Allowing your fun-loving personality to be a saving grace to a guest who is having a bad day
  • Meeting guests from various parts of the country and even the world

Qualifications
This job might be for you if:
  • You like providing outstanding customer/guest service, meeting new people, as well as reconnecting with familiar guests who return year after year. You get a kick out of exceeding a person's expectations. If you have previous experience providing excellent customer service, that's even better!
  • You enjoy the details. You take pride in the accuracy and quality of your work. You stay focused and let nothing slip through the cracks.
  • You are approachable and hospitable. You communicate in a clear and friendly manner. You always remain calm even in difficult or frantic situations.
  • You want to be part of a close-knit team. You have interest in not only serving guests with excellence, you know the value of looking out for the best interests of your fellow team members and can help maintain a fun work environment.
  • You are flexible and always willing to learn more. You understand the demands of exceeding guest needs and can work nights, weekends and holidays when needed.
  • You achieved a high school diploma or equivalent, are comfortable handling payment transactions, and have basic computer skills.
  • You are at least 18 years old.

What Boyne Resorts employees say

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Benefits

Hours and flexibility

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About Boyne Resorts

Sourced by ZipRecruiter

Boyne Resorts, headquartered in Boyne Falls, Michigan, US, is a renowned leader in the resort industry. Offering a wide array of recreational, real estate, and retail products, Boyne specialises in providing memorable vacation and lifestyle experiences. The company's expansive portfolio includes ski and golf resorts, real estate developments, and other leisure-based businesses across North America. Founded in 1947 by Everett Kircher, it represents one of the most successful, privately-owned, multi-resort companies in the history of the leisure industry. Boyne Resorts is deeply committed to providing exceptional guest experiences, underpinned by values including innovation, integrity, passion, perseverance, and stewardship.

Industry

Traveler accommodation

Company size

5,001 - 10,000 Employees

Headquarters location

Boyne Falls, MI, US

Year founded

1947

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