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Front Desk Night Supervisor Jobs in Indiana (NOW HIRING)

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Front Desk Night Supervisor information

What are the responsibilities of a front desk night supervisor?

A Front Desk Night Supervisor oversees the front desk operations during the night shift at hotels or similar establishments. Their duties typically include supervising night staff, handling guest check-ins and check-outs, resolving guest issues, balancing accounts, and ensuring security protocols are followed. They may also prepare daily reports and coordinate with other departments to ensure smooth operations. Strong customer service, communication, and problem-solving skills are essential for this role.

What are the main challenges a front desk night supervisor faces during overnight shifts, and how can they be addressed?

Front Desk Night Supervisors often manage the hotel’s operations with limited staff during overnight hours, which can present challenges such as handling guest emergencies, late check-ins or check-outs, and ensuring security protocols are followed. To succeed, it’s important to stay organized, communicate effectively with both guests and overnight staff, and maintain a calm demeanor under pressure. Developing strong problem-solving skills and familiarity with the property’s safety procedures will help address these challenges and ensure smooth night operations.

What are the key skills and qualifications needed to thrive as a front desk night supervisor, and why are they important?

To thrive as a Front Desk Night Supervisor, you need strong organizational skills, experience in hospitality or customer service, and often a high school diploma or equivalent. Familiarity with property management systems (PMS), reservation platforms, and basic accounting software is typically required. Exceptional communication, problem-solving abilities, and the capacity to manage and motivate a team during overnight shifts are crucial soft skills. These competencies ensure smooth night operations, guest satisfaction, and effective resolution of issues when management support is limited.

What are popular job titles related to Front Desk Night Supervisor jobs in Indiana?

For Front Desk Night Supervisor jobs in Indiana, the most frequently searched job titles are:

What job categories do people searching Front Desk Night Supervisor jobs in Indiana look for?

The top searched job categories for Front Desk Night Supervisor jobs in Indiana are:

What cities in Indiana are hiring for Front Desk Night Supervisor jobs?

Cities in Indiana with the most Front Desk Night Supervisor job openings:

Front Desk Night Supervisor jobs near you
Infographic showing various Front Desk Night Supervisor job openings in Indiana as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 19% Part Time, 1% Temporary, 2% Contract, and 1% Nights. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution.

Night Audit (Front Desk Night Shift)

Courtyard Noblesville

Noblesville, IN • On-site

$14 - $18.75/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 16 days ago

Job description

No matter whether a guest arrives weary from their travels or excited for a vacation, as a Night Auditor, you know what to do to make them feel at home. They will appreciate the pristine lobby, your warm welcome, and your efficiency in getting them checked in and pointed in the right direction. When they know you genuinely care about the quality of their stay, you are operating at a level of excellence which in turn creates a customer for life.
Benefits Offered:
  • Incentives $
  • Employee Referral Program $
  • Paid Time Off
  • Paid Vacation (Full-Time)
  • Merit Increase $
  • 401k with Employer Contribution (Full-Time)
  • Medical, Dental, Vision (Full-Time)
  • Life Insurance (Full-Time)
  • Long-term/Short-term Disability (Full-Time)
  • Accident (Full-Time)
  • Critical Illness (Full-Time)
  • Cross-training Opportunities
  • Hotel Room Discounts

Schedule:
  • Flexible Shifts Available

-Morning/Evening/Night
-Weekends
-Full-Time/Part-Time
Our Night Auditors makes a difference by:
  • A warm, people-oriented demeanor
  • A team-first attitude
  • A gift for paying attention to the smallest details

As Night Audit, you will:
  • Organize, confirm, and process guest check-in/check-outs and adapt for any changes, verify guest identity
  • Respond to and resolve guest requests
  • Secure payments, verifying and adjusting billing as needed
  • Provide guests with room and hotel information, directions, amenities, and local interests
  • Process night audit
  • Run daily reports, reviewing to see what needs to be communicated to the next shift's staff
  • Complete cashier and closing reports, counting the bank at the end of each shift securely
  • Accept and record wake-up calls, delivering to the right department
  • Maintain confidentiality of all guests, proprietary information
  • Communicate any emergency, lost item, or theft to proper staff and/or authorities
  • Report maintenance problems, accidents, and safety hazards
  • Keep contingency lists in case of emergency and communicate and necessary messages
  • Protect company assets
  • Comply with all quality assurance expectations
  • Keep doors locked during the night.
  • Clean and organize the front desk, lobby, and market area when the hotel is quiet.

To be a successful Night Auditor, you need:
  • A professional demeanor, a warm and welcoming personality, and must be able to engage easily and actively connect with others.
  • Be genuinely caring and compassionate and visibly demonstrate desire to understand others.
  • Create confidence and trust, while communicating the right message at the right time.
  • Be comfortable conversing with individuals from a variety of backgrounds and at all organizational levels.
  • Be direct yet tactful and considerate of the audience.
  • Speak with others using clear and professional language, and answer telephones using appropriate etiquette.
  • Maintain awareness of undesirable persons on premises.
  • Clean professional appearance.
  • Perform other reasonable job duties as requested by Supervisors.

Minimum Requirements:
The Night Audit role requires standing for long periods of time, or entire shifts. Read and visually verify information in a variety of formats (i.e., small print). Grasp, turn and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move, lift, carry, push, pull and place objects weighing less than 25 pounds without assistance.
MHG Hotels LLC seeks to attract and retain a high-performing and diverse workforce in which employee differences are respected and valued to better meet the varying needs of the diverse customers we serve. MHG Hotels LLC is an equal opportunity employer and does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state, or local laws.
If you are an individual with a disability and need assistance completing the online application, please call 317-356-4000 extension 203. Please leave a message and a member of our Human Resources team will return your call within three business days. Alternatively, an email may be sent to hr@mhghotelsllc.com "Applicant Accommodation" should be included in the subject line of the email. Please note that this phone number and email are only for those individuals who would like to request accommodation to apply for a job.

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