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Front Desk Manager Jobs in Whitby, ON (NOW HIRING)

Mosaic property management

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Clinic Receptionist

Scarborough, ON · On-site

CA$18 - CA$20/hr

Front Desk Receptionist - Full-Time A busy OHIP Clinic, Diagnostic Imaging, and Pain Clinic is seeking a full-time Front Desk Receptionist to join our team. Please do not apply if you do not meet all ...

MHMI

Senior Dental Administrator

Toronto, ON · On-site

CA$24 - CA$28/hr

Oversee the daily operations of the dental office, including scheduling, patient flow, and front desk coverage * Verify and submit insurance claims, manage collections, and resolve billing ...

MHMI

Senior Dental Administrator

Toronto, ON · On-site

$24 - $28/hr

Oversee the daily operations of the dental office, including scheduling, patient flow, and front desk coverage * Verify and submit insurance claims, manage collections, and resolve billing ...

Sunriseseniorliving

Concierge Union

Unionville, ON

... front desk and Bistro area Support recruitment efforts and administrative data entry Manage appointments, mail distribution, and resident rosters Monitor safety protocols, visitor sign-in, and ...

The Boulevard Club

Concierge Team Lead

Toronto, ON · On-site

CA$20 - CA$22/hr

Manage all front desk administrative functions including switchboard operations, reservation coordination, mail and package distribution, gift certificate processing, lost and found, and retail ...

Downtown AutoGroup

Receptionist

Toronto, ON

CA$18 - CA$22/hr

Front Desk Management: * Greet and welcome customers, ensuring a warm and professional reception. * Answer and direct incoming calls in a courteous manner, managing multi-line phone systems. * Manage ...

Access Storage

Assistant Manager

Whitby, ON · On-site

CA$18/hr

Manage front desk, confirm reservations, rent storage units, present lease agreements, and collect rental payments, maintain property appearance by cleaning facility daily, perform daily inspections ...

Quadreal

Assistant Community Manager

Toronto, ON

CA$50K - CA$55K/yr

Its assets under management are $98.5 billion. From its foundation in Canada as a full-service real ... Support front desk functions from time to time, working out of the front desk vestibule or other ...

Venture

People and Workplace Coordinator

Markham, ON · On-site

The primary focus of this position is managing the front desk, welcoming clients and couriers, coordinating incoming and outgoing shipments, and ensuring the office remains organized and well ...

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All JobsFront Desk JobsFront Desk Manager JobsFront Desk Manager Jobs in Whitby, ON

Front Desk Manager information

What is a front desk manager?

A front desk manager works in a customer service capacity in an office, hotel, hospital, retail store, casino, or similar business. As a front desk manager, your main job duties include overseeing the front desk staff, including receptionists and other customer service workers, making guests feel welcomed, and resolving any customer issues. Customer service and communications skills are essential in this career, and having management experience is helpful. Depending on the employer, educational qualifications for this job include a high school diploma or a degree in hospitality management. An associate or bachelor’s degree may be necessary for advancement within the company.

What are the key skills and qualifications needed to thrive as a front desk manager, and why are they important?

To thrive as a Front Desk Manager, you need strong organizational abilities, customer service expertise, and experience in hospitality or office administration, often supported by a relevant degree or certification. Familiarity with property management systems (PMS), reservation software, and office productivity tools is typically required. Excellent communication, problem-solving, and leadership skills help you manage staff and deliver outstanding guest experiences. These skills ensure efficient front desk operations, high customer satisfaction, and smooth coordination within the facility.

What are some common challenges faced by front desk managers and how can they be addressed?

Front Desk Managers often encounter challenges such as handling high volumes of guest check-ins and check-outs, resolving guest complaints efficiently, and managing team schedules to ensure adequate coverage. Successfully addressing these requires strong organizational and communication skills, as well as the ability to remain calm under pressure. Many Front Desk Managers find that regular staff training, implementing clear procedures, and fostering a supportive team environment help minimize issues and maintain high levels of guest satisfaction.

What is the difference between Front Desk Manager vs Receptionist?

AspectFront Desk ManagerReceptionist
ResponsibilitiesOversees front desk operations, manages staff, handles escalations, and ensures guest satisfactionGreets visitors, answers phones, schedules appointments, and performs administrative tasks
Required CredentialsHigh school diploma; experience in customer service; leadership skillsHigh school diploma or equivalent; strong communication skills
Work EnvironmentHotels, corporate offices, healthcare facilitiesHotels, clinics, offices

The Front Desk Manager typically has more responsibilities, including supervising staff and managing operations, while the Receptionist focuses on greeting visitors and administrative support. Both roles require strong communication skills and customer service experience, but the Front Desk Manager often needs leadership abilities and experience in managing a team.

How much do front desk managers make in the US?

Front desk managers in the US typically earn an average salary of around $40,000 to $55,000 per year, depending on experience, location, and the size of the organization. They often require strong customer service skills, organizational abilities, and familiarity with reservation or management software.

Is a front desk manager a stressful job?

A front desk manager role can be stressful due to the need to handle guest complaints, manage multiple tasks simultaneously, and ensure smooth operations. The job often requires strong communication, problem-solving skills, and the ability to work in a fast-paced environment, which can contribute to stress levels.
More about Front Desk Manager jobs

What cities near Whitby, ON are hiring for Front Desk Manager jobs?

Cities near Whitby, ON with the most Front Desk Manager job openings:

Front Desk Manager jobs near you

Clinic Receptionist

Mosaic property management

Scarborough, ON • On-site

CA$18 - CA$20/hr

Full-time

Posted 6 days ago

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Job description

Front Desk Receptionist – Full-Time


A busy OHIP Clinic, Diagnostic Imaging, and Pain Clinic is seeking a full-time Front Desk Receptionist to join our team.


Please do not apply if you do not meet all of the mandatory requirements below:


  1. Diploma or degree in a science-related field.
  2. Must reside in Scarborough.
  3. Strong multitasking and computer skills, with the ability to work across multiple platforms, including SIMMS, ACCURO, Google Calendar, and Outlook.
  4. Strong English communication skills, both verbal and written, are required
  5. Familiarity with the Ontario Health Insurance Plan (OHIP).
  6. Must be willing to sign a 2-year employment contract.



Company Description

Fast-paced OHIP clinic focused on providing timely, efficient, and compassionate care to the Scarborough community.