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Front Desk Manager Jobs in Longview, WA (NOW HIRING)

McMenamins

Gearhart Hotel Front Desk Agent

OR · On-site

$14.50 - $18.25/hr

Multiple career path opportunities - we have staff who have gone from front desk attendants to sales associates, from server to manager and many other continuing stories within McMenamins. Qualified ...

Pure Serenity Massage LLC

Receptionist

Saint Helens, OR · On-site

$16.75 - $21.50/hr

Front Desk Receptionist - Pure Serenity Health Spa We're growing and looking for someone who truly ... Welcoming clients and creating a calm, inviting first impression Managing bookings, rescheduling ...

PURE SERENITY MASSAGE LLC

Receptionist

Saint Helens, OR · On-site

$15.70 - $18/hr

Front Desk Receptionist - Pure Serenity Health Spa We're growing and looking for someone who truly ... Managing bookings, rescheduling, and filling last-minute openings * Keeping provider schedules full ...

Bud Clary Chevrolet

Collision Center Receptionist

Longview, WA · On-site

$17 - $22.25/hr

Employee discounts Referral bonus program $17.13 an hour Front desk management Greet and direct customers upon arrival Answer and route phone calls efficiently to the appropriate departments Handle ...

Bud Clary Auto

Collision Center Receptionist

Longview, WA · On-site

$17 - $22.25/hr

Front desk management * Greet and direct customers upon arrival * Answer and route phone calls efficiently to the appropriate departments * Handle customer check-ins and check-outs, ensuring all ...

Bud Clary Auto

Collision Center Receptionist

Longview, WA · On-site

$17 - $22.25/hr

Front desk management * Greet and direct customers upon arrival * Answer and route phone calls efficiently to the appropriate departments * Handle customer check-ins and check-outs, ensuring all ...

Planet Fitness

Assistant Manager

Kelso, WA · On-site

Job Summary The Assistant Manager will be responsible for assisting in the oversight of gym ... Involved in all front desk related activities including: * Answer phones in a friendly manner and ...

Planet Fitness

Club Manager

Kelso, WA · On-site

$40K - $50K/yr

Manage disciplinary/termination activities ... Involved in all front desk related activities including: * Answer phones in a friendly manner and ...

McMenamins

Sand Trap Bars Assistant Manager (AM)

OR · On-site

Multiple career path opportunities - we have staff who have gone from front desk attendants to sales associates, from server to manager and many other continuing stories within McMenamins. Qualified ...

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How much do front desk manager jobs pay per hour?

As of Aug 18, 2026, the average hourly pay for front desk manager in Longview, WA is $20.71, according to ZipRecruiter salary data. Most workers in this role earn between $17.60 and $22.79 per hour, depending on experience, location, and employer.

What is a front desk manager?

A front desk manager works in a customer service capacity in an office, hotel, hospital, retail store, casino, or similar business. As a front desk manager, your main job duties include overseeing the front desk staff, including receptionists and other customer service workers, making guests feel welcomed, and resolving any customer issues. Customer service and communications skills are essential in this career, and having management experience is helpful. Depending on the employer, educational qualifications for this job include a high school diploma or a degree in hospitality management. An associate or bachelor’s degree may be necessary for advancement within the company.

What are the key skills and qualifications needed to thrive as a front desk manager, and why are they important?

To thrive as a Front Desk Manager, you need strong organizational abilities, customer service expertise, and experience in hospitality or office administration, often supported by a relevant degree or certification. Familiarity with property management systems (PMS), reservation software, and office productivity tools is typically required. Excellent communication, problem-solving, and leadership skills help you manage staff and deliver outstanding guest experiences. These skills ensure efficient front desk operations, high customer satisfaction, and smooth coordination within the facility.

What are some common challenges faced by front desk managers and how can they be addressed?

Front Desk Managers often encounter challenges such as handling high volumes of guest check-ins and check-outs, resolving guest complaints efficiently, and managing team schedules to ensure adequate coverage. Successfully addressing these requires strong organizational and communication skills, as well as the ability to remain calm under pressure. Many Front Desk Managers find that regular staff training, implementing clear procedures, and fostering a supportive team environment help minimize issues and maintain high levels of guest satisfaction.

What is the difference between Front Desk Manager vs Receptionist?

AspectFront Desk ManagerReceptionist
ResponsibilitiesOversees front desk operations, manages staff, handles escalations, and ensures guest satisfactionGreets visitors, answers phones, schedules appointments, and performs administrative tasks
Required CredentialsHigh school diploma; experience in customer service; leadership skillsHigh school diploma or equivalent; strong communication skills
Work EnvironmentHotels, corporate offices, healthcare facilitiesHotels, clinics, offices

The Front Desk Manager typically has more responsibilities, including supervising staff and managing operations, while the Receptionist focuses on greeting visitors and administrative support. Both roles require strong communication skills and customer service experience, but the Front Desk Manager often needs leadership abilities and experience in managing a team.

How much do front desk managers make in the US?

Front desk managers in the US typically earn an average salary of around $40,000 to $55,000 per year, depending on experience, location, and the size of the organization. They often require strong customer service skills, organizational abilities, and familiarity with reservation or management software.

Is a front desk manager a stressful job?

A front desk manager role can be stressful due to the need to handle guest complaints, manage multiple tasks simultaneously, and ensure smooth operations. The job often requires strong communication, problem-solving skills, and the ability to work in a fast-paced environment, which can contribute to stress levels.
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What are the most commonly searched types of Front Desk jobs in Longview, WA?

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Front Desk Manager jobs near you

Gearhart Hotel Front Desk Agent

McMenamins

OR • On-site

$14.50 - $18.25/hr

Part-time

Medical, Dental, Vision, PTO

Re-posted 3 days ago

McMenamins rating

7.0

Company rating: 7.0 out of 10

Based on 26 frontline employees who took The Breakroom Quiz

3rd of 6 rated pubs and bars

Job description

McMenamins Gearhart Hotel is Hiring for Front Desk Agent !
McMenamins is a family-owned company in Oregon and Washington serving our own handcrafted beer, wine, cider, spirits, and coffee alongside good, honest pub fare. Locations range from neighborhood pubs to historic hotels. We emphasize community, art, history, music, food, drink, and fun. McMenamins has seasonal, as well as long-term career opportunities! We value Diversity, Equity and Inclusion and welcome individuals from diverse backgrounds.
Description of the Position:
The primary responsibility of the front desk staff is to attend to the reservation and occupancy needs of the guest. The front desk is usually the first and last contact that the overnight guest has with property staff. For this reason, excellent customer service is the number one priority. Duties include but are not limited to checking hotel guests in and out of hotel rooms; taking reservations in person, by email or by phone; handling money; signing in and out property keys, pagers, and phones; assisting with guest requests; answering and directing phone calls; informing guests of property and area attractions; and most importantly, insuring the satisfaction of all of our guests. Since the front desk is seen as the central point of the property, the position requires keeping abreast of all events on property, being a receptionist for all departments, and knowledge of emergency procedures. This position requires mental agility and the ability to effectively multi-task in a fast paced and deadline-oriented environment. A Front Desk employee must also have the ability to work well independently and as a member of a team.
Benefits We Offer
  • Perks and employee discounts:$45 hotel rooms, 40% off bottles of wine, access to concerts.
  • Happy Hour beverage pricing all day, 40% off McMenamins apparel & spa services, shift food credits and more.
  • Comprehensive insurance benefits package, including vision, medical, dental, chiro and alternative care to eligible employees
  • 401(K)plan with employer contribution to eligible employees
  • Paid Time Off (PTO)
  • Neighborhood pubs and hotels with opportunities to work at other locations like our winery or concerts
    Belief in a work life balance
  • Be part of a fun team and having a positive work environment
  • Multiple career path opportunities - we have staff who have gone from front desk attendants to sales associates, from server to manager and many other continuing stories within McMenamins.

Qualified applicants
  • Previous related hotel or customer service experience
  • Some accounting skills and cash handling experience is preferred
  • Experience with high volume phone lines preferred
  • Flexible schedule including days, evenings, weekends, and holidays required

Community
  • Resurrection of historic buildings and properties in large and small Northwest communities
  • Giving back financially to local schools and non-profits near each location
  • Helping other local businesses grow with collaborative products
  • Our pubs and hotel properties are places for all to gather, relax, converse and create a strong foundation for the fabric that makes up a neighborhood

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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