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Front Desk Manager Jobs in Chicago Ridge, IL (NOW HIRING)

RRI, Inc.

Front Desk Supervisor

Chicago, IL · On-site

$8.50/hr

The Front Desk Supervisor is responsible for supervising all front desk operations, staff and scheduling, and managing the hotel's inventory. This position usually works a regularly scheduled front ...

GTS Transportation

Front Desk Receptionist

Burr Ridge, IL · On-site

$14.75 - $19/hr

Manage reservations and handle inquiries via phone, email, and in-person. * Maintain an organized front desk area and ensure all necessary supplies are stocked. * Utilize computerized systems ...

Eye Society

Front Desk Receptionist

Chicago, IL

$15.50 - $19.75/hr

In this Front Desk Receptionist role, you will be part of an elite group of close-knit and friendly ... Able to multitask, manage time wisely; detail-oriented * Team-player with a positive attitude

Eye Society

Front Desk Receptionist

Chicago, IL · On-site

$15.50 - $19.75/hr

In this Front Desk Receptionist role, you will be part of an elite group of close-knit and friendly ... Able to multitask, manage time wisely; detail-oriented * Team-player with a positive attitude

Vision Care Associates LLP

Front Desk Receptionist

Chicago, IL · On-site

$15.50 - $19.75/hr

In this Front Desk Receptionist role, you will be part of an elite group of close-knit and friendly ... Able to multitask, manage time wisely; detail-oriented * Team-player with a positive attitude

Signal Tru Brand

Front Desk Representative

Chicago, IL · On-site

$40K - $43K/yr

Manage front desk operations including mail distribution and scheduling * Maintain a clean and organized reception area * Provide administrative support to different departments as needed * Monitor ...

Hilton Worldwide Holdings

Front Desk Agent

Chicago, IL · On-site

$14.75 - $18.50/hr

Check guests in and out efficiently using the property management system (PEP). * Process guest ... Maintain a clean and organized front desk and lobby area. * Coordinate with housekeeping and ...

Troon Golf

Front Desk Attendant

Oak Forest, IL · On-site

$15/hr

... managed by Troon. Pay Rate: $15.00 per hour Key Responsibilities of the Front Desk Attendant ... Meets and greets all visitors in a pleasant, courteous and professional manner. * Assists with any ...

MATT 3 LLC

Front Desk Agent

Matteson, IL · On-site

$15.50 - $19/hr

The Front Desk Agent is responsible for creating a welcoming experience for every guest--from ... Manage reservations, room assignments, cancellations and modifications. * Verify identification ...

MATT 3 LLC

Front Desk Agent

Matteson, IL · On-site

$15.50 - $19/hr

The Front Desk Agent is responsible for creating a welcoming experience for every guest--from ... Manage reservations, room assignments, cancellations and modifications. * Verify identification ...

MATT 3 LLC

Front Desk Agent

Matteson, IL · On-site

$14 - $17.75/hr

The Front Desk Agent is responsible for creating a welcoming experience for every guest--from ... Manage reservations, room assignments, cancellations and modifications. Verify identification ...

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Front Desk Manager information

See Chicago Ridge, IL salary details

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How much do front desk manager jobs pay per hour?

As of Sep 13, 2026, the average hourly pay for front desk manager in Chicago Ridge, IL is $19.61, according to ZipRecruiter salary data. Most workers in this role earn between $16.68 and $21.59 per hour, depending on experience, location, and employer.

What is a front desk manager?

A front desk manager works in a customer service capacity in an office, hotel, hospital, retail store, casino, or similar business. As a front desk manager, your main job duties include overseeing the front desk staff, including receptionists and other customer service workers, making guests feel welcomed, and resolving any customer issues. Customer service and communications skills are essential in this career, and having management experience is helpful. Depending on the employer, educational qualifications for this job include a high school diploma or a degree in hospitality management. An associate or bachelor’s degree may be necessary for advancement within the company.

What are the key skills and qualifications needed to thrive as a front desk manager, and why are they important?

To thrive as a Front Desk Manager, you need strong organizational abilities, customer service expertise, and experience in hospitality or office administration, often supported by a relevant degree or certification. Familiarity with property management systems (PMS), reservation software, and office productivity tools is typically required. Excellent communication, problem-solving, and leadership skills help you manage staff and deliver outstanding guest experiences. These skills ensure efficient front desk operations, high customer satisfaction, and smooth coordination within the facility.

What are some common challenges faced by front desk managers and how can they be addressed?

Front Desk Managers often encounter challenges such as handling high volumes of guest check-ins and check-outs, resolving guest complaints efficiently, and managing team schedules to ensure adequate coverage. Successfully addressing these requires strong organizational and communication skills, as well as the ability to remain calm under pressure. Many Front Desk Managers find that regular staff training, implementing clear procedures, and fostering a supportive team environment help minimize issues and maintain high levels of guest satisfaction.

What is the difference between Front Desk Manager vs Receptionist?

AspectFront Desk ManagerReceptionist
ResponsibilitiesOversees front desk operations, manages staff, handles escalations, and ensures guest satisfactionGreets visitors, answers phones, schedules appointments, and performs administrative tasks
Required CredentialsHigh school diploma; experience in customer service; leadership skillsHigh school diploma or equivalent; strong communication skills
Work EnvironmentHotels, corporate offices, healthcare facilitiesHotels, clinics, offices

The Front Desk Manager typically has more responsibilities, including supervising staff and managing operations, while the Receptionist focuses on greeting visitors and administrative support. Both roles require strong communication skills and customer service experience, but the Front Desk Manager often needs leadership abilities and experience in managing a team.

How much do front desk managers make in the US?

Front desk managers in the US typically earn an average salary of around $40,000 to $55,000 per year, depending on experience, location, and the size of the organization. They often require strong customer service skills, organizational abilities, and familiarity with reservation or management software.

Is a front desk manager a stressful job?

A front desk manager role can be stressful due to the need to handle guest complaints, manage multiple tasks simultaneously, and ensure smooth operations. The job often requires strong communication, problem-solving skills, and the ability to work in a fast-paced environment, which can contribute to stress levels.
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What are the most commonly searched types of Front Desk jobs in Chicago Ridge, IL?

The most popular types of Front Desk jobs in Chicago Ridge, IL are:

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The top searched job categories for Front Desk Manager jobs in Chicago Ridge, IL are:

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Cities near Chicago Ridge, IL with the most Front Desk Manager job openings:

Front Desk Manager jobs near you
Infographic showing various Front Desk Manager job openings in Chicago Ridge, IL as of August 2026, with employment types broken down into 57% Full Time, and 43% Part Time. Highlights an 100% In-person job distribution, with an average salary of $40,798 per year, or $19.6 per hour.

Front Desk Supervisor

Chicago, IL • On-site

RRI, Inc.
See more jobs at RRI, Inc.external

$8.50/hr

Full-time

Re-posted 16 days ago

Job description

Company Description
Red Roof Inn® was incorporated by founder James R. Trueman in 1972. The brand's first hotel opened in Columbus, Ohio, with a single room rate of $8.50 in 1973. Today, Red Roof® has nearly 400 properties nationwide and serves millions of guests each year. For over 40 years, the company and hotels have been known for a warm and welcoming spirit.
Red Roof is a leader in the economy hotel market with both franchised and corporate-owned properties. The primary goal at Red Roof is to provide customers a savings without sacrificing comfort. Most recently, Red Roof made keeping in touch while traveling that much easier with their Free Communication. Guests can take advantage of free Wi-Fi, local and long distance calls within the continental U.S., and up to 10 fax pages sent within the continental U.S. Additionally, the brand stands behind their Hassle-Free Guarantee: should a guest have a concern during their stay, simply contact the front desk and allow them to address and solve the problem. If they cannot resolve your concern prior to your departure, they don't expect you to pay for that night. In 2009 Red Roof unveiled their NextGen® hotels, featuring sleek exteriors with luxuriously appointed and technologically advanced interiors that signal a new era for the hotel chain. The Columbus, Ohio-based company has more than 3,500 employees.
Job Description
The Front Desk Supervisor is responsible for supervising all front desk operations, staff and scheduling, and managing the hotel's inventory. This position usually works a regularly scheduled front desk shift and must be available to work any shift as needed. This position requires strong communication skills and demonstrated leadership abilities.
Position Responsibilities
• Directly supervise all front office staff and ensures proper completion of all front office duties and provides excellent service to guests
• Direct and coordinate the activities of the front desk, reservations, guest services, and telephone areas
• Ensure the proper appearance of the front desk, reservations, guest services and all public areas, including the complementary coffee area
• Assist with various accounting/financial functions including AP, city ledger billing, guaranteed no-show billing, direct bill accounts, 100% files, end-of-month reports and other department reports
• Aggressively pursue the hotel's revenue goals and effectively utilize yield management and revenue maximization tools. Constantly seek new ways to increase room revenue and occupancy
• Works closely with the sales team and capitalize on all revenue opportunities while aggressively and effectively managing and continuously updating rates on the web and all other distribution channels
• Effectively control and manage all front office and operational expenses including labor, overtime, supplies etc., and seek and implement cost savings strategies
• Other duties as assigned
Qualifications
• Bachelor's degree or equivalent work experience preferably in hotel, restaurant or retail management required
• 2 years of supervisory/management experience strongly preferred
• Excellent verbal and written communication skills and customer service skills required
• Must be proficient in MS Office (Excel, Word, Outlook, etc); PMS experience preferred
• Profit and loss and budgeting experience strongly preferred
• Sales background and rate/yield management experiences are preferred
Additional Information
This opening is at our downtown Chicago - Magnificent Mile location.
EOE/M/F/Disabled/Veteran

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