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Front Desk Manager Jobs in Kentucky (NOW HIRING)

Spark by Hilton

Front Desk Manager

Paducah, KY · On-site

$35K/yr

Paducah, KYWe are seeking a friendly, energetic and dependable Front Desk Manager to join our team of professionals! The scope of this position is to oversee the front office operations while ...

Spark by Hilton

Front Desk Manager

Paducah, KY · On-site

$35K/yr

Paducah, KY We are seeking a friendly, energetic and dependable Front Desk Manager to join our team of professionals! The scope of this position is to oversee the front office operations while ...

Spark by Hilton

Front Desk Manager

Paducah, KY · On-site

$35K/yr

Paducah, KY We are seeking a friendly, energetic and dependable Front Desk Manager to join our team of professionals! The scope of this position is to oversee the front office operations while ...

Marriott

Front Desk Manager

Alexandria, KY · On-site

$16 - $20.75/hr

The Front Office Manager is responsible for leading the Front Office team and ensuring an exceptional guest experience in line with Marriott International standards and the unique character of Hotel ...

Galt House Hotel

Front Desk Manager

Louisville, KY · On-site

$16.25 - $21.25/hr

The primary role of the Front Office Manager is to facilitate the management of daily operations and the Front Office staff. This position will also assist with overseeing and supervising guest ...

Courtyard Louisville Downtown

Front Desk Agent

Louisville, KY · On-site

$13.75 - $17.25/hr

Front Desk Supervisor - Front Desk Manager - Front Office Manager - Operations Manager-Assistant General Manager - General Manager -Area Vice President of Operations Key Duties & Responsibilities:

Crestline Hotels and Resorts

Front Desk Agent

Louisville, KY · On-site

$13.75 - $17.25/hr

Front Desk Supervisor - Front Desk Manager - Front Office Manager - Operations Manager-Assistant General Manager - General Manager -Area Vice President of Operations Key Duties & Responsibilities:

Crestline Hotels and Resorts

Front Desk Agent

Lexington, KY · On-site

$12 - $15.25/hr

Front Desk Supervisor - Front Desk Manager - Front Office Manager - Operations Manager-Assistant General Manager - General Manager -Area Vice President of Operations Key Duties & Responsibilities:

Residence Inn by Marriott

Front Desk Agent

Lexington, KY · On-site

$12 - $15.25/hr

Front Desk Supervisor - Front Desk Manager - Front Office Manager - Operations Manager-Assistant General Manager - General Manager -Area Vice President of Operations Key Duties & Responsibilities:

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Front Desk Manager information

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How much do front desk manager jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for front desk manager in Kentucky is $16.70, according to ZipRecruiter salary data. Most workers in this role earn between $14.18 and $18.37 per hour, depending on experience, location, and employer.

What is a front desk manager?

A front desk manager works in a customer service capacity in an office, hotel, hospital, retail store, casino, or similar business. As a front desk manager, your main job duties include overseeing the front desk staff, including receptionists and other customer service workers, making guests feel welcomed, and resolving any customer issues. Customer service and communications skills are essential in this career, and having management experience is helpful. Depending on the employer, educational qualifications for this job include a high school diploma or a degree in hospitality management. An associate or bachelor’s degree may be necessary for advancement within the company.

What are the key skills and qualifications needed to thrive as a front desk manager, and why are they important?

To thrive as a Front Desk Manager, you need strong organizational abilities, customer service expertise, and experience in hospitality or office administration, often supported by a relevant degree or certification. Familiarity with property management systems (PMS), reservation software, and office productivity tools is typically required. Excellent communication, problem-solving, and leadership skills help you manage staff and deliver outstanding guest experiences. These skills ensure efficient front desk operations, high customer satisfaction, and smooth coordination within the facility.

What are some common challenges faced by front desk managers and how can they be addressed?

Front Desk Managers often encounter challenges such as handling high volumes of guest check-ins and check-outs, resolving guest complaints efficiently, and managing team schedules to ensure adequate coverage. Successfully addressing these requires strong organizational and communication skills, as well as the ability to remain calm under pressure. Many Front Desk Managers find that regular staff training, implementing clear procedures, and fostering a supportive team environment help minimize issues and maintain high levels of guest satisfaction.

What is the difference between Front Desk Manager vs Receptionist?

AspectFront Desk ManagerReceptionist
ResponsibilitiesOversees front desk operations, manages staff, handles escalations, and ensures guest satisfactionGreets visitors, answers phones, schedules appointments, and performs administrative tasks
Required CredentialsHigh school diploma; experience in customer service; leadership skillsHigh school diploma or equivalent; strong communication skills
Work EnvironmentHotels, corporate offices, healthcare facilitiesHotels, clinics, offices

The Front Desk Manager typically has more responsibilities, including supervising staff and managing operations, while the Receptionist focuses on greeting visitors and administrative support. Both roles require strong communication skills and customer service experience, but the Front Desk Manager often needs leadership abilities and experience in managing a team.

How much do front desk managers make in the US?

Front desk managers in the US typically earn an average salary of around $40,000 to $55,000 per year, depending on experience, location, and the size of the organization. They often require strong customer service skills, organizational abilities, and familiarity with reservation or management software.

Is a front desk manager a stressful job?

A front desk manager role can be stressful due to the need to handle guest complaints, manage multiple tasks simultaneously, and ensure smooth operations. The job often requires strong communication, problem-solving skills, and the ability to work in a fast-paced environment, which can contribute to stress levels.
More about Front Desk Manager jobs

What are the most commonly searched types of Front Desk jobs in Kentucky?

The most popular types of Front Desk jobs in Kentucky are:

What are popular job titles related to Front Desk Manager jobs in Kentucky?

For Front Desk Manager jobs in Kentucky, the most frequently searched job titles are:

What job categories do people searching Front Desk Manager jobs in Kentucky look for?

The top searched job categories for Front Desk Manager jobs in Kentucky are:

What cities in Kentucky are hiring for Front Desk Manager jobs?

Cities in Kentucky with the most Front Desk Manager job openings:

Front Desk Manager jobs near you
Infographic showing various Front Desk Manager job openings in Kentucky as of August 2026, with employment types broken down into 78% Full Time, and 22% Part Time. Highlights an 100% In-person job distribution, with an average salary of $34,738 per year, or $16.7 per hour.

Front Desk Manager

Spark by Hilton

Paducah, KY • On-site

$35K/yr

Full-time

Re-posted 20 days ago

Spark by Hilton rating

4.5

Company rating: 4.5 out of 10

Based on 21 frontline employees who took The Breakroom Quiz

98th of 109 rated hotels

Job description

Paducah, KYWe are seeking a friendly, energetic and dependable Front Desk Manager to join our team of professionals! The scope of this position is to oversee the front office operations while ensuring guest satisfaction and revenue optimization through check in, check out and attentive coordination of hotel services for the guest.Salary: $35,000 per yearResponsibilities of Front Desk Manager Include:Responsible for the interviewing, hiring, counseling and evaluation of all front office and reservations staffTraining, evaluating and scheduling of Guest Service RepresentativesSupervise reservations, group information and functionsResponsible for the weekly forecasting of rooms and revenue for all hotel departments.Assist in the budgeting process and help to ensure compliance.Participate in daily and weekly revenue meetings giving input and informationRegisters guest into the hotel in a prompt and courteous manner using up-selling techniques to maximize room rates; prepares for group check in and out, and VIP arrivals; becomes informed of events/functions in the hotel during the shift.Checks guests out of the hotel; processes customer payments according to established policies and proceduresRespond to guest requests promptly Resolves minor guest complaints to the satisfaction of the customer Confirms guest reservations or coordinates with reservationsMaintains the budget for the front desk by proper scheduling and ordering of appropriate office products as needed and budgeted forAssists in the interviewing and hiring of GSRs by screening applications, preparing behavioral interview questions, employment screening, reference checks and participating in the interview and follow up interview process.Prepare accurate and timely GSR evaluations and provide consistent feedback to GSRs performanceEnsure GSR behavior is abiding to employee handbookMentor, train and maintain consistency in knowledge of front office operations.Implement new programs and policiesSpearhead and direct guest service action plansCommunication with the revenue manager for revenue strategiesMonitor selling strategies as communicated with the revenue managerMaintain department budgeted goals and expensesBalance sales dailyAnswer and assist with inquiries pertaining to hotel servicesAssist in scheduling and facilitating classes for all new hotel hiresSkills:Exceptional people/interactive skillsLeadership/Supervisory abilitiesStrong communication skills and processesCapability of utilizing operating systems and computersPossess high level of energy, creativity and enthusiasm Excellent oral and written skills and communicationsEducation / Experience:High school diploma or equivalentMinimum of 3 years of guest service experienceMinimum of 2 years of management experienceCompetent knowledge of all functions of the job with or without reasonable accommodations

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