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Front Desk Management Jobs (NOW HIRING)

Altitude Trampoline Park

Front Desk

Niles, IL · On-site

$17 - $22/hr

Front Desk Manager Description INTRODUCTION The Front Desk Manager directs and coordinates the activities of the front desk including training and supervising all front desk staff members as well as ...

Tara Investments

Front Desk Manager

Charlotte, NC · On-site

$16.50 - $21.50/hr

The Front Desk Manager is a key part of creating a culture of service at the hotel and is ... inventory management. * Perform other duties as assigned. May also serve as manager on duty.

Total Management Systems, Inc.

Front Desk Manager

Gallup, NM · On-site

$15.50 - $20/hr

Trains front desk staff on proper revenue management procedures, including successful selling techniques, current specials and/or promotions, and rate structures. * Strives to be innovative in new ...

DoubleTree Savannah Airport

Front Desk Manager

Savannah, GA · On-site

$16 - $20.75/hr

Minimum of one year of hotel front desk management experience, experience handling cash, accounting procedures, and general administrative tasks. Physical: Requires finger dexterity, grasping ...

ADP - RNOOID0028417437

Front Desk Manager

Duluth, GA · On-site

$17 - $19/hr

Job Title: Front Desk Manager Job Summary: The Front Desk Manager is responsible for overseeing the daily operations of the front desk, ensuring exceptional customer service, and managing ...

BGC Garfield

Front Desk

Garfield, NJ · On-site

$15.50 - $19.75/hr

The Front Desk is responsible for managing the reception area and serving as the first point of contact for members, parents, and visitors. This role includes greeting guests, answering phone calls ...

BGC Garfield

Front Desk

Garfield, NJ · On-site

$15.50 - $19.75/hr

The Front Desk is responsible for managing the reception area and serving as the first point of contact for members, parents, and visitors. This role includes greeting guests, answering phone calls ...

Hotel Spero

FRONT DESK MANAGER

San Francisco, CA · On-site

$20 - $26/hr

Overnight Front Desk Manager Join us as our Overnight Front Desk Manager, responsible for ... Division management. * Computer skills required. Familiarity with Microsoft Office preferred.

Gold's Gym

Front Desk Manager Full Time

Camas, WA · On-site

$36K - $39K/yr

Where Front Desk Management Meets Fitness Excellence. Compensation: $36,000.00 - $39,000.00 per year From a single gym in Venice Beach, California in 1965 to a global symbol of strength and ...

DoubleTree Savannah Airport

Front Desk Manager

Savannah, GA · On-site

$16 - $20.75/hr

Minimum of one year of hotel front desk management experience, experience handling cash, accounting procedures, and general administrative tasks. Physical: Requires finger dexterity, grasping ...

ADP - RNOOID0028417437

Front Desk Manager

Duluth, GA · On-site

$17 - $19/hr

Job Title: Front Desk Manager Job Summary: The Front Desk Manager is responsible for overseeing the daily operations of the front desk, ensuring exceptional customer service, and managing ...

Woodbury

Front Desk Supervisor

Lincoln, NE · On-site

$15.50 - $17/hr

Acts as manager on duty for hotel and manages front desk operations * Ensures front desk staff is trained in all front desk operations, including check-in/check-out procedures, telephone procedures ...

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How much do front desk management jobs pay per hour?

As of Sep 10, 2026, the average hourly pay for front desk management in the United States is $19.23, according to ZipRecruiter salary data. Most workers in this role earn between $16.35 and $21.15 per hour, depending on experience, location, and employer.

What is front desk management?

Front Desk Management refers to overseeing the operations and staff at the reception or front area of a business, such as a hotel, office, or medical facility. The role involves greeting visitors, handling phone calls, managing appointments, and ensuring a smooth flow of communication between guests and staff. Front desk managers are also responsible for training and supervising front desk personnel, maintaining records, and addressing customer inquiries or concerns. Strong organizational, interpersonal, and problem-solving skills are essential for success in this position.

What are the key skills and qualifications needed to thrive in front desk management, and why are they important?

To excel in Front Desk Management, you need strong organizational abilities, attention to detail, and experience with customer service—often supported by a high school diploma or associate degree. Familiarity with reservation software, multi-line phone systems, and office productivity tools like Microsoft Office is commonly required. Exceptional interpersonal skills, professionalism, and problem-solving abilities help you stand out in this role. These skills are crucial for creating positive first impressions, efficiently managing guest or client needs, and ensuring smooth front-of-house operations.

What are the most common challenges faced in front desk management, and how can I prepare for them?

Front Desk Management professionals often encounter challenges such as handling high volumes of guest inquiries, managing difficult or dissatisfied visitors, and multitasking between administrative duties and customer service. To prepare for these challenges, it's helpful to develop strong communication and organizational skills, as well as the ability to remain calm under pressure. Familiarizing yourself with the company's policies and using technology efficiently can also help streamline tasks and improve the overall guest experience.

What is the difference between Front Desk Management vs Receptionist?

AspectFront Desk ManagementReceptionist
ResponsibilitiesOversees front desk operations, supervises staff, manages schedules, handles escalationsGreets visitors, answers phones, performs clerical tasks, directs guests
CredentialsOften requires experience in management, customer service, or administrative rolesTypically requires high school diploma or equivalent, strong communication skills
Work EnvironmentFront desk supervisors work in hotels, corporate offices, healthcare facilitiesReceptionists work in similar environments, often as entry-level roles
Employer UsageEmployers seek Front Desk Managers for team oversight and operational dutiesEmployers hire Receptionists for front-line customer service and administrative support

While both roles involve front desk duties, Front Desk Management focuses on supervising staff and managing operations, whereas Receptionists handle direct guest interactions and clerical tasks. The management role typically requires more experience and leadership skills, making it a step up in responsibility.

How much is the salary of a front desk manager?

The salary of a front desk manager typically ranges from $30,000 to $50,000 per year, depending on experience, location, and the size of the organization. They often require strong customer service skills and familiarity with management software. Salaries can vary based on industry and geographic region.

What cities are hiring for Front Desk Management jobs?

Cities with the most Front Desk Management job openings:

What states have the most Front Desk Management jobs?

States with the most job openings for Front Desk Management jobs include:

What are popular job titles related to Front Desk Management jobs?

For Front Desk Management jobs, the most frequently searched job titles are:

Front Desk Management jobs near you
Infographic showing various Front Desk Management job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 84% Full Time, 13% Part Time, and 2% Contract. Highlights an 83% Physical, 2% Hybrid, and 15% Remote job distribution, with an average salary of $39,997 per year, or $19.2 per hour.

FRONT DESK MANAGER

San Francisco, CA • On-site

Crestline Hotels & Resorts
Hospitality Services • 5 - 10K employees
Learn more about Crestline Hotels & Resortsexternal

$20 - $26/hr

Other

Posted 6 days ago

Crestline Hotels & Resorts rating

7.4

Company rating: 7.4 out of 10

Based on 21 frontline employees who took The Breakroom Quiz

Job description

Overnight Front Desk Manager

Join us as our Overnight Front Desk Manager, responsible for overseeing front desk operations during overnight hours and ensuring a high level of guest service, safety, and operational efficiency. This role serves as the primary on-site leader overnight, managing guest needs, completing daily reporting and audit functions, and ensuring a smooth transition to the daytime team.

Compensation: 75,000k - 80,000k

Overview:

The Front Desk Manager will assist in the planning, direction, coordination and execution of all activities and personnel within the front office departments to include: front desk, bell/door, concierge (if applicable). The Front Desk Manager is responsible for ensuring that all front office activities are carried out professionally, to standards and at the highest level of service. The Front Desk Manager will achieve desired outcomes through assisting in the creation, development, and maintenance of a competent, motivated, and empowered staff.

The Front Desk Manager will effectively lead, train, coach, motivate, engage, and provide feedback to the front office staff on a daily basis. In the absence of a Front Office Manager, the Front Desk Manager will fulfill this role.

Key Duties & Responsibilities:

  • Leadership / Mentoring role for Hotel's Front Office employees.
  • Maintain complete knowledge of all Front Office department policies/service procedures.
  • Maintain complete knowledge of: a) all hotel features and services b) all room types, rates, special package and promotions c) daily arrivals / departures / room availability d) scheduled in-house group activities
  • Complete daily walk-through of Front Office department areas observing the following and instructing designated personnel to rectify any organization deficiencies: Staffing -numbers, appearance, attitude Operational cleanliness and maintenance Service -appearance, merchandising, attitude General crispness, quality, and consistency of operation Storage areas -organization, cleanliness, inventories and care of equipment Review and respond to daily operational demands as it relates to the hotel.
  • Prepare weekly, monthly, quarterly, and yearly departmental financial and payroll forecasts.
  • Monitor and handle guest comments.
  • Monitor security of public areas of the hotel.
  • Establish par levels for supplies and equipment.
  • Monitor effectiveness of departmental staffing guide Provide training, development, professional discipline, and positive support for all department employees to ensure qualitative standards and growth, depth and development.
  • Monitor interviewing and selection of all departmental positions to ensure consistency in administering direction, development of quality, depth and growth, and maintenance of positive motivation, morale and efficiency.
  • Create and maintain a quality, professional work environment.
  • Administer performance evaluations for all departmental employees.
  • Anticipate guests and employees needs and respond promptly.
  • Always promote positive guest relations.
  • Conduct pre-shift meeting to review information pertinent today's business.
  • Facilitate departmental strategic planning meetings.

Education and Experience:

  • High School Graduate or General Education Degree (GED): or Work Equivalent plus 2 years of experience in Rooms Division management.
  • Computer skills required. Familiarity with Microsoft Office preferred. Experience with hotel information systems is required.

Crestline Hotels & Resorts is an Equal Opportunity Employer/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, sexual orientation, gender, identity, or disability status.

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