ZipRecruiter

Log In

1

Front Desk Management Jobs in Michigan (NOW HIRING)

Comfort Inn of Utica

Front Desk Manager

Utica, MI · On-site

$36K - $38K/yr

Operate relevant aspects of the Front Desk property management system. * Maintain inventory of front office supplies and purchase of supplies when necessary. * Be knowledgeable of rates, packages ...

Shoreline Inn

Front Desk Agent

Muskegon, MI

$12.75 - $16.25/hr

Front Desk Manager Summary : Guest Services is often the first impression for guests. A front desk agent, checks guests in and out of hotel rooms, make reservations, manages guest accounts, answers ...

Parkland Hospitality

Front Desk Agent

Muskegon, MI

$13.25 - $16.50/hr

Front Desk Manager Summary : Guest Services is often the first impression for guests. A front desk agent, checks guests in and out of hotel rooms, make reservations, manages guest accounts, answers ...

Parkland Hospitality

Front Desk Agent

Muskegon, MI

$13.25 - $16.50/hr

Front Desk Manager Summary : Guest Services is often the first impression for guests. A front desk agent, checks guests in and out of hotel rooms, make reservations, manages guest accounts, answers ...

Parkland Properties

Front Desk Agent

Muskegon, MI · On-site

$12.75 - $16.25/hr

Front Desk Manager Summary : Guest Services is often the first impression for guests. A front desk agent, checks guests in and out of hotel rooms, make reservations, manages guest accounts, answers ...

Shoreline Inn

Front Desk Agent

Muskegon, MI · On-site

$12.75 - $16.25/hr

Front Desk Manager Summary : Guest Services is often the first impression for guests. A front desk agent, checks guests in and out of hotel rooms, make reservations, manages guest accounts, answers ...

Fairmont

Front Desk Agent

Detroit, MI · On-site

$60K - $65K/yr

Front Desk Manager, Job Type: Full-time Summary The Front Desk Agent is often the first point of contact for guests or clients. You'll manage check-ins and check-outs (if hospitality), answer ...

Method Products

Assistant Front Desk Manager

Detroit, MI · On-site

$16 - $20.25/hr

The ideal Assistant Front Desk Manager for this opportunity will match the ROOST style, be an "out ... Experience with cost controls and yield management. * Ability to work a variety of varying ...

Advocare LLC

$13.75 - $17.75/hr

... Desk Receptionist to join our team ... This position is responsible for greeting patients, managing front-office communications, and ...

Shoreline Inn

Front Desk Manager

Muskegon, MI · On-site

$15.25 - $19.75/hr

Title Front Desk Manager Division Shoreline Inn Location Shoreline Inn Position Front Desk Manager ... Problem solving, reasoning and time management abilities * Initiative and willingness to learn

New

Advocare LLC

$13.75 - $17.75/hr

... Desk Receptionist to join our team ... This position is responsible for greeting patients, managing front-office communications, and ...

next page

Showing results 1-20

All JobsFront Desk Management JobsFront Desk Management Jobs in Michigan

Front Desk Management information

See Michigan salary details

$9

$16

$25

How much do front desk management jobs pay per hour?

As of Sep 12, 2026, the average hourly pay for front desk management in Michigan is $16.76, according to ZipRecruiter salary data. Most workers in this role earn between $14.23 and $18.46 per hour, depending on experience, location, and employer.

What is front desk management?

Front Desk Management refers to overseeing the operations and staff at the reception or front area of a business, such as a hotel, office, or medical facility. The role involves greeting visitors, handling phone calls, managing appointments, and ensuring a smooth flow of communication between guests and staff. Front desk managers are also responsible for training and supervising front desk personnel, maintaining records, and addressing customer inquiries or concerns. Strong organizational, interpersonal, and problem-solving skills are essential for success in this position.

What are the key skills and qualifications needed to thrive in front desk management, and why are they important?

To excel in Front Desk Management, you need strong organizational abilities, attention to detail, and experience with customer service—often supported by a high school diploma or associate degree. Familiarity with reservation software, multi-line phone systems, and office productivity tools like Microsoft Office is commonly required. Exceptional interpersonal skills, professionalism, and problem-solving abilities help you stand out in this role. These skills are crucial for creating positive first impressions, efficiently managing guest or client needs, and ensuring smooth front-of-house operations.

What are the most common challenges faced in front desk management, and how can I prepare for them?

Front Desk Management professionals often encounter challenges such as handling high volumes of guest inquiries, managing difficult or dissatisfied visitors, and multitasking between administrative duties and customer service. To prepare for these challenges, it's helpful to develop strong communication and organizational skills, as well as the ability to remain calm under pressure. Familiarizing yourself with the company's policies and using technology efficiently can also help streamline tasks and improve the overall guest experience.

What is the difference between Front Desk Management vs Receptionist?

AspectFront Desk ManagementReceptionist
ResponsibilitiesOversees front desk operations, supervises staff, manages schedules, handles escalationsGreets visitors, answers phones, performs clerical tasks, directs guests
CredentialsOften requires experience in management, customer service, or administrative rolesTypically requires high school diploma or equivalent, strong communication skills
Work EnvironmentFront desk supervisors work in hotels, corporate offices, healthcare facilitiesReceptionists work in similar environments, often as entry-level roles
Employer UsageEmployers seek Front Desk Managers for team oversight and operational dutiesEmployers hire Receptionists for front-line customer service and administrative support

While both roles involve front desk duties, Front Desk Management focuses on supervising staff and managing operations, whereas Receptionists handle direct guest interactions and clerical tasks. The management role typically requires more experience and leadership skills, making it a step up in responsibility.

How much is the salary of a front desk manager?

The salary of a front desk manager typically ranges from $30,000 to $50,000 per year, depending on experience, location, and the size of the organization. They often require strong customer service skills and familiarity with management software. Salaries can vary based on industry and geographic region.
Front Desk Management jobs near you
Infographic showing various Front Desk Management job openings in Michigan as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 20% Part Time, and 2% Contract. Highlights an 82% Physical, 3% Hybrid, and 15% Remote job distribution, with an average salary of $34,861 per year, or $16.8 per hour.

Front Desk Manager

Utica, MI • On-site

Comfort Inn of Utica
See more jobs at Comfort Inn of Uticaexternal

$36K - $38K/yr

Full-time

Medical, Dental, Retirement

Re-posted 14 days ago

Job description

We are looking to hire a dynamic individual that is an outgoing people person!  This person will lead the front office team as the Front Desk Manager.
Job Overview:
Front Desk Manager is responsible for the following:
  • Answer inquiries and check-in/out guests in a timely and professional manner.
  • Oversee VIP and special guest requests.
  • Follow and enforce hotel credit policies.
  • Monitor guest feedback and GIS scores.
  • Ensure the maximization of room revenue.
  • Generate and update required reports, files, and checklists.
  • Help maintain productivity levels at or above budgeted standards.
  • Run room status reports and relay necessary information to affected departments.
  • Assist in training and cross-training of new hires and current employees.
  • Establish and maintain good communications and teamwork with fellow employees.
  • Obtain all necessary information when taking room reservations and follow the rate-quoting scenario.
  • Operate relevant aspects of the Front Desk property management system.
  • Maintain inventory of front office supplies and purchase of supplies when necessary.
  • Be knowledgeable of rates, packages, and promotions.
  • Complete and/or ensure proper bucket checks are done each shift with room rate verification and housekeeping status report.

Mandatory Requirements:
  • At least 2 to 3 years of progressive experience in a hotel or customer service atmosphere.
  • A High School Diploma or G.E.D.
  • Flexibility to work nights, weekends, and holidays.
  • Ability to lift 15 pounds or less, stand on feet for long periods of time, and bend, crouch, reach with no difficulty.
  • Reliable Transportation.
  • An engaging personality with a sincere smile!  Guest Service is our #1 Priority.

Preferred Experience/Knowledge:
  • Previous supervisory responsibility.
Benefits:
  • Blue Cross Medical & Prescription Coverage.
  • Delta Dental.
  • 401K Retirement Savings.
  • Travel Discounts.
  • Employee-based monetary incentive programs.