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Front Desk Hotel Jobs in Rome, GA (NOW HIRING)

Front Desk Agent

Centre, AL ยท On-site

$26.22/hr

Hourly Rate: $26.22 Hourly Wage: $26.22 Are you looking for a place where meaningful moments are made together? At Aqua Aston Hospitality (AAH), we make vacation dreams come true for travelers around ...

Night Auditor

Adairsville, GA ยท On-site

$12.75 - $16.75/hr

... hotel during the night hours. We are seeking a dedicated and responsible individual who is ... Perform front desk duties such as guest check-ins and check-outs during the night shift * Process ...

Front Desk Hotel information

See Rome, GA salary details

$9

$15

$20

How much do front desk hotel jobs pay per hour?

As of Aug 3, 2026, the average hourly pay for front desk hotel in Rome, GA is $15.67, according to ZipRecruiter salary data. Most workers in this role earn between $13.70 and $17.31 per hour, depending on experience, location, and employer.

What does a front desk person do at a hotel?

A front desk hotel employee is responsible for greeting guests, checking them in and out, managing reservations, answering inquiries, and providing information about hotel services. They often use computer systems and communication skills to ensure a smooth guest experience and handle requests or issues promptly.

Is it hard to get hired at a hotel?

Getting hired as a front desk hotel employee can vary depending on the location and the hotel's requirements, but generally, it involves completing an application, demonstrating good communication skills, and sometimes passing a background check. Prior customer service experience and a flexible schedule can improve chances of employment. Competition may be moderate, especially for entry-level positions.

What are some common challenges faced by front desk hotel staff and how can they be addressed?

Front desk hotel staff frequently encounter challenges such as managing guest complaints, handling high check-in/check-out volumes during peak hours, and balancing multiple tasks simultaneously. Effective communication, patience, and strong organizational skills are essential for navigating these challenges. Many hotels provide training in conflict resolution and time management, and teamwork with housekeeping and management is vital to ensure smooth operations. Being proactive and approachable helps create a positive guest experience, even during busy or stressful periods.

What are front desk hotel staff?

Front desk hotel staff are employees who serve as the first point of contact for guests at a hotel. They handle check-in and check-out processes, answer questions, manage reservations, and address guest needs or concerns. Their role is crucial for ensuring a positive guest experience, as they provide information about hotel services, local attractions, and resolve issues that may arise during a guest's stay. They also coordinate with other hotel departments to fulfill guest requests and maintain smooth operations.

What is the difference between Front Desk Hotel vs Front Desk Receptionist?

AspectFront Desk HotelFront Desk Receptionist
CredentialsHigh school diploma, hospitality trainingHigh school diploma, customer service skills
Work EnvironmentHotels, resorts, hospitality industryOffices, corporate settings, hospitality venues
Employer & Industry UsageHotels, resorts, hospitality companiesHotels, corporate offices, service industries
Common Search/ComparisonYesYes

The Front Desk Hotel role typically involves managing guest check-ins, reservations, and guest services within a hotel or resort setting. The Front Desk Receptionist often performs similar duties but may work in various industries like corporate offices or clinics. While both roles focus on customer service and administrative tasks, the Front Desk Hotel is specialized for hospitality environments, requiring specific industry knowledge.

How much do hotel receptionists get paid?

Hotel receptionists typically earn an average hourly wage of around $12 to $16, with annual salaries ranging from approximately $25,000 to $35,000. Pay can vary based on experience, location, and the size of the hotel, and the role often requires strong customer service and communication skills.

What is the job of the front desk in a hotel?

The front desk hotel staff are responsible for greeting guests, checking them in and out, managing reservations, providing information about the hotel and local area, and handling guest requests or complaints. They often use computer systems to manage bookings and may need good communication and customer service skills. The role typically requires a welcoming attitude and attention to detail.

What are the key skills and qualifications needed to thrive as a Front Desk Hotel staff member, and why are they important?

To thrive as a Front Desk Hotel staff member, you need strong customer service skills, attention to detail, and typically a high school diploma or equivalent. Familiarity with hotel management software (such as OPERA or Maestro PMS) and basic office tools is essential for daily operations. Exceptional interpersonal skills, problem-solving abilities, and a welcoming demeanor help create a positive guest experience. These skills ensure efficient check-in/check-out processes, guest satisfaction, and smooth communication within the hotel team.
What are popular job titles related to Front Desk Hotel jobs in Rome, GA? For Front Desk Hotel jobs in Rome, GA, the most frequently searched job titles are:
What job categories do people searching Front Desk Hotel jobs in Rome, GA look for? The top searched job categories for Front Desk Hotel jobs in Rome, GA are:
What cities near Rome, GA are hiring for Front Desk Hotel jobs? Cities near Rome, GA with the most Front Desk Hotel job openings:
Infographic showing various Front Desk Hotel job openings in Rome, GA as of July 2026, with employment types broken down into 50% Full Time, and 50% Part Time. Highlights an 100% In-person job distribution, with an average salary of $32,598 per year, or $15.7 per hour.

Hotel Front Desk Receptionist

Sleep Inn & Mainstay Suites Cartersville -Emerson

Cartersville, GA โ€ข On-site

$13.50/hr

Full-time

Re-posted 9 days ago


Job description

We’re looking for a positive and professional hotel front desk agent to deliver an exceptional experience to every guest at our hotel. You’ll welcome guests, manage their information, distribute their keys and room assignments, and answer any general inquiries to ensure they have an excellent stay with us. The ideal candidate has brilliant communication skills, a strong work ethic, and a commitment to guest satisfaction. If this sounds like you, apply today!Compensation:

$13.50 hourly


Responsibilities:
  • Field customer complaints when necessary
  • Bookkeeping: keep accurate records of all hotel guest account information
  • Take incoming calls, online and in-person room bookings requests, and answer questions about guests’ needs involving room rates, available rooms, amenities, rewards programs, and special requests
  • Give every guest a warm welcome, check them in, and check them out when they leave, ensuring you provide correct keys and room numbers
  • Connect with the housekeeping department to ensure guest accommodations are ready

Qualifications:
  • Excellent time management skills, organizational skills, customer service skills, and interpersonal skills
  • 1 year of experience in the hospitality industry as a hotel front desk agent, hotel receptionist, or guest service specialist preferred
  • Must have graduated high school, received a GED or equivalent
  • Working knowledge of Microsoft Office and reservation management systems
  • Has experience answering telephone calls and troubleshooting stressful situations

About Company

Make it a memorable visit to Emerson

Busy travelers looking for comfortable rooms and friendly service should look no further than the Sleep Inn Cartersville - Emerson Lake Point hotel in Emerson. Our simply stylish, 100% smoke-free hotel is 20 minutes north of the Atlanta Metro area and offers many local sites and attractions for exploration.