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Front Desk Engineer Jobs (NOW HIRING)

Hotel Phoenix Atlanta

Front Desk Manager

Atlanta, GA · On-site

$16.25 - $21.25/hr

Front Desk Manager The Front Desk Manager oversees all aspects of the front desk operation to ... Partner with other departments--Housekeeping, Concierge, Engineering, and Security--to ensure ...

Columbia Sussex

Front Desk Supervisor

Irving, TX · On-site

$17/hr

Front Desk Supervisor JOBID 1971-305 Marriott Dallas Las Colinas Dallas/Irving - Las Colinas, TX ... Communicate effectively with Housekeeping, Engineering, Sales, Loss Prevention, and other hotel ...

White Lodging

Front Desk Supervisor

Indianapolis, IN · On-site

$16.25 - $21/hr

Coordinate guest requests with Housekeeping, Engineering, Food & Beverage, and other departments to ... Prior hotel front desk, guest services, or hospitality experience preferred -- not required; we ...

Diamond Resorts

Front Desk Agent

Scottsdale, AZ · On-site

$14.50 - $18.25/hr

Communicate with all internal departments including PBX, housekeeping, engineering, and security. * Complete Front Desk Agent checklist daily. * Reconcile end of the day shift report. * Maintain ...

Diamond Resorts

Front Desk Agent

Scottsdale, AZ

$14.50 - $18.25/hr

Communicate with all internal departments including PBX, housekeeping, engineering, and security. * Complete Front Desk Agent checklist daily. * Reconcile end of the day shift report. * Maintain ...

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Front Desk Engineer information

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How much do front desk engineer jobs pay per hour?

As of Sep 9, 2026, the average hourly pay for front desk engineer in the United States is $14.71, according to ZipRecruiter salary data. Most workers in this role earn between $12.74 and $16.11 per hour, depending on experience, location, and employer.

What is a front desk engineer?

A Front Desk Engineer is an IT professional responsible for providing technical support and assistance to end users, typically as the first point of contact for troubleshooting hardware, software, and network issues. They handle service requests, resolve technical problems, and escalate complex issues when necessary. These engineers play a key role in ensuring smooth daily operations by addressing user concerns promptly and efficiently, often working closely with other IT teams. Their responsibilities may also include maintaining records of support tickets and contributing to user training.

What are some common challenges front desk engineers face when balancing technical troubleshooting with customer service?

Front Desk Engineers often need to juggle in-depth technical problem-solving while maintaining a positive and professional demeanor with customers. One common challenge is translating complex technical information into clear, understandable terms for non-technical users, all while working efficiently under time constraints. Additionally, they must prioritize multiple requests, sometimes handling urgent issues alongside routine inquiries. Success in this role depends on strong communication skills, patience, and the ability to stay organized in a fast-paced environment.

What are the key skills and qualifications needed to thrive as a front desk engineer, and why are they important?

To thrive as a Front Desk Engineer, you need strong technical troubleshooting abilities, a solid understanding of computer networks, and a relevant degree or certification such as CompTIA A+ or Microsoft Certified IT Professional. Familiarity with ticketing systems, remote support tools, and basic hardware/software diagnostics is typically required. Excellent communication, patience, and problem-solving skills help you effectively assist users and manage stressful situations. These skills ensure smooth IT operations, quick resolution of issues, and a high standard of customer service.

What cities are hiring for Front Desk Engineer jobs?

Cities with the most Front Desk Engineer job openings:

What states have the most Front Desk Engineer jobs?

States with the most job openings for Front Desk Engineer jobs include:

What are popular job titles related to Front Desk Engineer jobs?

For Front Desk Engineer jobs, the most frequently searched job titles are:

Infographic showing various Front Desk Engineer job openings in the United States as of August 2026, with employment types broken down into 72% Full Time, 26% Part Time, and 2% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $30,601 per year, or $14.7 per hour.

Front Desk Supervisor

Atlanta, GA • On-site

Home2 Suites by Hilton Atlanta Perimeter
See more jobs at Home2 Suites by Hilton Atlanta Perimeterexternal

$16.25 - $21.25/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 5 days ago

Job description

Home2 Suites by Hilton Atlanta Perimeter is seeking an experienced Front Desk Supervisor to join our dynamic leadership team. Compensation is based on experience. Company benefits include health, vision, dental, PTO, 401k, employee discounts, and much more.. The purpose of a Front Desk Supervisor is to assure the overall success of the hotel by meeting or exceeding the guest expectation for service. The Front Desk Supervisor position is a PM position, 3pm to 11pm on the front desk to ensure delivery of exceptional guest service.
Essential Job Functions
  • Responsible for the overall guest service of the hotel by maintaining an organized and efficient Front Desk operation.
  • Prepares work schedules in accordance with forecasted occupancy.
  • Supervises day to day activities of front desk, bell, and van drivers staff.
  • Utilizes leadership skills and motivation techniques in order to maximize employee productivity and satisfaction of direct reports.
  • Meets and exceeds customer expectations by ensuring department provides outstanding customer service and teamwork.
  • Coordinates staffing and payroll to conform with productivity and budgetary standards.
  • Prepares payroll and schedules are required; monitors actual vs. budget payroll activities.
  • Works side by side with front desk associates when necessary to provide outstanding guest service; works scheduled Manager on Duty shifts on a weekly basis.
  • Coordinates Front Desk work with other departments: Housekeeping, Engineering, Banquets, etc.
  • Participates in daily Yield Management Meetings.
  • Insures that all employees follow safety rules and procedures and takes corrective action where required to improve safety of work area.
  • Coordinates the collection and submission of hotel news to the quarterly AURO Hotels Associate newsletter.
  • Maintains proper front desk supplies inventory, conducts inventories as assigned and recommends purchase of products (remaining within budget).
  • Confers closely with GM/AGM at all times and takes every opportunity to become familiar with all aspects of the hotel in order to assist wherever required.
  • Nothing in this job description restricts management's right to assign or reassign duties, work hours and/or responsibilities for this job at any time.

Experience/Education
College degree in Hotel Administration; 2-3 years hotel management/supervisory experience or equivalent combination of education and experience.
Auro Hotels is an Equal Employment Opportunity and E-Verify Employer. All applicants are subject to background and substance abuse screening prior to any offer of employment.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.

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