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Front Desk Engineer Jobs in Indiana (NOW HIRING)

White Lodging

Front Desk Supervisor

Indianapolis, IN · On-site

$16.25 - $21/hr

Coordinate guest requests with Housekeeping, Engineering, Food & Beverage, and other departments to ... Prior hotel front desk, guest services, or hospitality experience preferred - not required; we will ...

White Lodging Careers

Front Desk Supervisor

Indianapolis, IN · On-site

$16.25 - $21/hr

Coordinate guest requests with Housekeeping, Engineering, Food & Beverage, and other departments to ... Prior hotel front desk, guest services, or hospitality experience preferred - not required; we will ...

The Riviera Club

Front Desk Attendant

Indianapolis, IN · On-site

$12.50 - $16/hr

Position Front Desk Receptionist - Part Time and Full Time positions available Job Summary ... Promote club events, kids' programs, camps, dining specials, aquatics and fitness programming, and ...

New

Tri Star Engineering

Front Desk Receptionist

Bloomington, IN · On-site

$13 - $16.75/hr

Apply Job Type Full-time Description We are seeking a Front Desk Receptionist for our corporate ... Engineering and Development, Maritime Modernization and Engineering, and Technical Solutions.

TRISTAR INC

Front Desk Receptionist

Bloomington, IN · On-site

$13.25 - $16.75/hr

Description We are seeking a Front Desk Receptionist for our corporate office in Bloomington ... Engineering and Development, Maritime Modernization and Engineering, and Technical Solutions.

TRISTAR

Front Desk Receptionist

Bloomington, IN · On-site

$13.25 - $16.75/hr

We are seeking a Front Desk Receptionist for our corporate office in Bloomington, Indiana. This ... Engineering and Development, Maritime Modernization and Engineering, and Technical Solutions.

Tristar

Front Desk Receptionist

Bloomington, IN · On-site

$13 - $16.75/hr

Job Type Full-time Description We are seeking a Front Desk Receptionist for our corporate office in ... Engineering and Development, Maritime Modernization and Engineering, and Technical Solutions.

TRISTAR

Front Desk Receptionist

Bloomington, IN · On-site

$13.25 - $16.75/hr

Job Type Full-time Description We are seeking a Front Desk Receptionist for our corporate office in ... Engineering and Development, Maritime Modernization and Engineering, and Technical Solutions.

Highgate Hotels

Front Desk Agent

Fort Wayne, IN · On-site

$13 - $16.50/hr

Front Desk Agent Requisition ID 2026-81393 Category Front Office Operations Job Location US-IN-Fort ... contemporary programming and digital acumen. The company utilizes industry-leading revenue ...

Highgate Hotels

Front Desk Agent

Fort Wayne, IN · On-site

$12.75 - $16.25/hr

... contemporary programming and digital acumen. The company utilizes industry-leading revenue ... Fully comprehend and be able to operate all relevant aspects of the Front Desk computer system.

Royal Lahaina Resort

Front Desk Agent

Fort Wayne, IN · On-site

$13 - $16.50/hr

... contemporary programming and digital acumen. The company utilizes industry-leading revenue ... Fully comprehend and be able to operate all relevant aspects of the Front Desk computer system.

Hampton Inn Fort Wayne

Front Desk Agent

Fort Wayne, IN · On-site

$12.75 - $16.25/hr

... contemporary programming and digital acumen. The company utilizes industry-leading revenue ... Fully comprehend and be able to operate all relevant aspects of the Front Desk computer system.

Hampton Inn Fort Wayne

Front Desk Agent

Fort Wayne, IN · On-site

$12.75 - $16.25/hr

... contemporary programming and digital acumen. The company utilizes industry-leading revenue ... Fully comprehend and be able to operate all relevant aspects of the Front Desk computer system.

Hampton Inn Fort Wayne

Front Desk Agent

Fort Wayne, IN · On-site

$13 - $16.50/hr

... contemporary programming and digital acumen. The company utilizes industry-leading revenue ... Fully comprehend and be able to operate all relevant aspects of the Front Desk computer system.

The Brix Hotel

Front Desk Agent

Fort Wayne, IN · On-site

$13 - $16.50/hr

... contemporary programming and digital acumen. The company utilizes industry-leading revenue ... Fully comprehend and be able to operate all relevant aspects of the Front Desk computer system.

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Front Desk Engineer information

What is a front desk engineer?

A Front Desk Engineer is an IT professional responsible for providing technical support and assistance to end users, typically as the first point of contact for troubleshooting hardware, software, and network issues. They handle service requests, resolve technical problems, and escalate complex issues when necessary. These engineers play a key role in ensuring smooth daily operations by addressing user concerns promptly and efficiently, often working closely with other IT teams. Their responsibilities may also include maintaining records of support tickets and contributing to user training.

What are some common challenges front desk engineers face when balancing technical troubleshooting with customer service?

Front Desk Engineers often need to juggle in-depth technical problem-solving while maintaining a positive and professional demeanor with customers. One common challenge is translating complex technical information into clear, understandable terms for non-technical users, all while working efficiently under time constraints. Additionally, they must prioritize multiple requests, sometimes handling urgent issues alongside routine inquiries. Success in this role depends on strong communication skills, patience, and the ability to stay organized in a fast-paced environment.

What are the key skills and qualifications needed to thrive as a front desk engineer, and why are they important?

To thrive as a Front Desk Engineer, you need strong technical troubleshooting abilities, a solid understanding of computer networks, and a relevant degree or certification such as CompTIA A+ or Microsoft Certified IT Professional. Familiarity with ticketing systems, remote support tools, and basic hardware/software diagnostics is typically required. Excellent communication, patience, and problem-solving skills help you effectively assist users and manage stressful situations. These skills ensure smooth IT operations, quick resolution of issues, and a high standard of customer service.

What cities in Indiana are hiring for Front Desk Engineer jobs?

Cities in Indiana with the most Front Desk Engineer job openings:

Infographic showing various Front Desk Engineer job openings in Indiana as of August 2026, with employment types broken down into 72% Full Time, 25% Part Time, and 3% Contract. Highlights an 96% Physical, 2% Hybrid, and 2% Remote job distribution.

Front Desk Supervisor

Indianapolis, IN • On-site

White Lodging Services Corp
Traveler Accommodation • 5 - 10K employees
Learn more about White Lodging Services Corpexternal

$16 - $20/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 6 days ago

White Lodging rating

6.9

Company rating: 6.9 out of 10

Based on 44 frontline employees who took The Breakroom Quiz

Job description

Summary:
Who We Are
White Lodging develops and operates a portfolio of award-winning premium hotels, rooftop bars, and restaurants in some of the country's most dynamic cities. We know that the hospitality business, like life, is about how you make people feel. That's where you come in. You'll help bring the virtue of hospitality to life while we create an environment that allows you to be your best self and grow.
We are hiring a Front Desk Supervisor to support daily hotel front office operations at one of our premium hotel properties. This is an entry-level hotel leadership role for a hospitality professional who is ready to take the next step - supervising a front desk team, owning shift operations, and delivering the exceptional guest experience that defines a premium hotel stay. Whether you're an experienced front desk agent ready to step into supervision, a guest services professional looking for your first hotel leadership role, or someone searching for front desk supervisor jobs at a premium hotel company, White Lodging is the place to grow. With multiple hotel properties in each market, your path to Front Desk Manager and beyond starts here.
Responsibilities:
What You'll Do
  • Deliver exceptional guest service on every shift by anticipating needs, resolving concerns proactively, and creating memorable guest experiences through the Front Desk, At Your Service (AYS), and Executive Lounge operations.
  • Execute the "Perfect Shift" by ensuring all front office operational checklists are completed, brand standards are maintained, and all guest service areas are positioned for success from start to finish.
  • Lead, motivate, and support Front Desk, At Your Service, and Executive Lounge associates through active supervision, performance monitoring, real-time coaching, and reinforcement of service expectations.
  • Serve as the manager on duty for Front Office operations in the absence of the Front Desk Manager or Assistant Director of Front Office, acting as the primary escalation point for guest concerns, operational challenges, and team support.
  • Work alongside the team by performing Front Desk, AYS, and Executive Lounge duties as needed, operating hotel systems and equipment, and modeling outstanding service, professionalism, and problem resolution.

Front Desk Responsibilities
  • Oversee daily Front Desk operations, including check-ins, check-outs, room assignments, guest recovery, cash handling, and brand-standard execution.
  • Ensure guest requests, service issues, and VIP arrivals are handled efficiently and professionally.
  • Drive upsell opportunities and support Bonvoy enrollment goals while maintaining service excellence.

At Your Service (AYS) Responsibilities
  • Supervise the At Your Service operation, ensuring all guest calls, service requests, and internal communication channels are handled accurately, professionally, and within established service standards.
  • Monitor call quality, response times, and guest satisfaction while providing coaching and feedback to AYS associates.
  • Coordinate guest requests with Housekeeping, Engineering, Food & Beverage, and other departments to ensure seamless service delivery.
  • Assist with training associates on phone etiquette, service recovery techniques, hotel knowledge, and guest engagement standards.
  • Ensure guest requests and work orders are properly tracked, communicated, and completed in a timely manner.

Executive Lounge Responsibilities
  • Oversee the daily operation of the Executive Lounge, ensuring a welcoming, clean, and premium experience for eligible guests.
  • Monitor food and beverage presentations to ensure quality, brand standards, cleanliness, and proper replenishment throughout service periods.
  • Engage with Executive Lounge guests, address concerns, and provide personalized service to enhance guest satisfaction and loyalty.
  • Coordinate with Culinary, Stewarding, and Food & Beverage teams to ensure smooth lounge operations and exceptional guest experiences.
  • Maintain accurate inventory, ordering, and operational standards within the lounge environment.
  • Ensure compliance with Marriott and property-specific Executive Lounge standards and expectations.

Leadership & Development
  • Assist with recruitment, onboarding, training, and cross-training initiatives to build a knowledgeable, confident, and high-performing Front Office team.
  • Foster a culture of accountability, teamwork, guest-centric service, and continuous improvement.
  • Support departmental goals related to Guest Satisfaction Scores (GSS), Bonvoy enrollments, upsell revenue, service recovery, and associate engagement.
  • Assist with additional operational responsibilities and special projects as assigned to ensure efficient and seamless Front Office operations throughout the hotel.

What You'll Bring
  • Prior hotel front desk, guest services, or hospitality experience preferred - not required; we will train the right candidate with the right attitude and service instincts
  • A desire to step into a hotel leadership role and grow your career - this is an entry-level supervisory position with a clear path to Front Desk Manager
  • An outgoing personality, positive attitude, and genuine passion for delivering exceptional hotel guest service on every shift
  • Adaptability and composure in a fast-paced hotel front office environment - you handle the unexpected with professionalism and keep your team focused and guest-ready
  • Strong communication skills and a natural ability to support, motivate, and direct a hotel front desk team
  • Flexibility to work varied shifts - including evenings, weekends, and holidays as a full-service hotel operation requires

Other information:
What You Can Look Forward To
  • Advanced scheduling with easy shift swapping via our app
  • DailyPay - get paid when you need it
  • Unlimited employee referral bonuses
  • 401(k) with company match
  • Paid time off (PTO) with rollover
  • Complimentary wellness tools
  • Leadership development & tuition reimbursement
  • Discounts on hotel rooms, dining, and travel
  • Growth opportunities across multiple hotel properties in your market
  • Full-time associates also receive:
    • Medical, dental, and vision insurance - starting day 1
    • Life and disability insurance
    • Paid parental leave
    • Employee Assistance Program (EAP)

White Lodging is an equal opportunity employer committed to diversity and inclusion. All qualified applicants will be considered regardless of race, color, religion, sex, national origin, disability, or veteran status.
Pay range: $16.00-$20.00

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