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Front Desk Associate Jobs in Decatur, GA (NOW HIRING)

Sales & Front Desk Associate The Sales & Front Desk Associate is a key position at Scenthound, focused on selling memberships while providing exceptional service to every customer. This position ...

Front Desk Associate

Atlanta, GA · On-site

$100 - $800/wk

Quality Inn hotel looking for front office associates who are responsible for the guest ... Frequently standing up behind the desk and front office areas. * Carrying or lifting items weighing ...

Front Desk Associate

Atlanta, GA · On-site

$100 - $800/wk

Quality Inn hotel looking for front office associates who are responsible for the guest ... Frequently standing up behind the desk and front office areas. * Carrying or lifting items weighing ...

Front Desk Associate

Atlanta, GA

$13.50 - $17.25/hr

Front Desk Associate Front Desk Associate responsibilities include all aspects of Guest Relations including the check-in/out process, handling all inquiries, making or modifying reservations ...

Front Desk Associate

Atlanta, GA · On-site

$13.50 - $17.25/hr

Front Desk Associate Front Desk Associate responsibilities include all aspects of Guest Relations including the check-in/out process, handling all inquiries, making or modifying reservations ...

Front Desk Associate

Atlanta, GA

$13.50 - $17.25/hr

Front Desk Associate Front Desk Associate responsibilities include all aspects of Guest Relations including the check-in/out process, handling all inquiries, making or modifying reservations ...

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Front Desk Associate information

See Decatur, GA salary details

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How much do front desk associate jobs pay per hour?

As of May 29, 2026, the average hourly pay for front desk associate in Decatur, GA is $14.88, according to ZipRecruiter salary data. Most workers in this role earn between $13.12 and $16.88 per hour, depending on experience, location, and employer.

What Is a Front Desk Associate?

A front desk associate is typically the first person that customers see when they come to a hotel, health care facility, or other agency. As a front desk or front office associate, you are responsible for performing various administrative job duties. Some examples of these duties include greeting customers, maintaining office visitor records, handling customer inquiries, and accepting cash payments. You must be enthusiastic and possess strong interpersonal communication skills. Qualifications for a career as a front desk associate include customer service and administrative experience.

What are the key skills and qualifications needed to thrive as a Front Desk Associate, and why are they important?

To excel as a Front Desk Associate, strong organizational abilities, customer service skills, and basic computer literacy are essential, often accompanied by a high school diploma or equivalent. Familiarity with reservation software, office phone systems, and point-of-sale (POS) systems is commonly required. Exceptional communication, multitasking, and problem-solving skills help individuals stand out in this role. These competencies ensure smooth operations, positive guest experiences, and efficient handling of front desk responsibilities.

What are some common challenges faced by Front Desk Associates, and how can they effectively handle them?

Front Desk Associates often encounter challenges such as managing high volumes of guest check-ins during peak hours, addressing unexpected guest concerns, and handling multiple tasks simultaneously. Effective time management, strong communication skills, and remaining calm under pressure are key to overcoming these situations. Building familiarity with reservation systems and collaborating closely with housekeeping and maintenance teams also helps ensure seamless operations and positive guest experiences.

What are Front Desk Associates?

Front Desk Associates are professionals responsible for greeting visitors, answering inquiries, and managing the front desk operations of an organization, such as a hotel, office, or medical facility. They often handle tasks like checking in guests or clients, handling phone calls, scheduling appointments, and maintaining records. Their role is essential for creating a positive first impression and providing excellent customer service. Strong communication, organizational, and multitasking skills are important for success in this position.

What is the role of a front desk associate?

A front desk associate is responsible for greeting visitors, answering phone calls, managing appointments, and performing administrative tasks. They often use computer systems and customer service skills to ensure smooth operations at the reception area.

What is the difference between Front Desk Associate vs Receptionist?

AspectFront Desk AssociateReceptionist
CredentialsHigh school diploma; customer service skillsHigh school diploma; communication skills
Work EnvironmentHotels, healthcare, corporate officesMedical offices, hotels, corporate settings
Employer & Industry UsageCommon in hospitality, healthcare, corporateCommon in healthcare, corporate, hospitality
Search & Comparison IntentCustomer service, front desk dutiesAdministrative support, greeting visitors

Both roles involve front desk responsibilities, but a Front Desk Associate often has more customer service duties and may handle more complex tasks in hospitality or healthcare settings. A Receptionist typically focuses on greeting visitors and administrative support. The roles overlap in work environment and required skills, but the specific duties can vary based on industry.

What are the most commonly searched types of Front Desk jobs in Decatur, GA? The most popular types of Front Desk jobs in Decatur, GA are:
What cities near Decatur, GA are hiring for Front Desk Associate jobs? Cities near Decatur, GA with the most Front Desk Associate job openings:
Infographic showing various Front Desk Associate job openings in Decatur, GA as of May 2026, with employment types broken down into 88% Full Time, 8% Part Time, and 4% Contract. Highlights an 99% Physical, and 1% Hybrid job distribution, with an average salary of $30,956 per year, or $14.9 per hour.
Front Desk Associate/ Bather

Front Desk Associate/ Bather

Scenthound

Kennesaw, GA

$12 - $13/hr

Other

Posted 16 days ago


Scenthound rating

4.3

Company rating: 4.3 out of 10

Based on 32 frontline employees who took The Breakroom Quiz

33rd of 35 rated pet care providers


Job description

Sales & Front Desk Associate

The Sales & Front Desk Associate is a key position at Scenthound, focused on selling memberships while providing exceptional service to every customer.

This position requires:

  • Sales experience and confidence (membership sales are highly valued!)
  • Customer service experience (retail, restaurant)
  • Computer/ Technology proficiency
  • A passion for dogs and dog health & wellness!
  • Reliable transportation
  • Willingness to work in a smoke-free environment

We are searching for a goal-oriented team member who has a passion for sales and customer service! A successful Sales & Front Desk Associate is outgoing, self-motivated, an independent problem solver, and a compassionate dog lover! We are looking for a motivated team member who wants to advance their career through our training path to become a Scenthound Manager!

Tasks:

  • Drive membership sales through health and wellness education
  • Drive key performance indicators – average ticket price and rebook ratio – through memberships, service add-ons, and retail sales
  • Develop membership leads; Follow up with potential members
  • Answer phone calls, schedule customer appointments, manage customer profiles and records
  • Manage cash drawer – responsible for daily cash handling
  • Manage customer expectations; Resolve customer concerns; Retain memberships
  • Adhere to Scenthound sanitary and cleaning practices – keep the reception area clean and presentable
  • Perform other tasks and duties as assigned by the Scenter Manager

Skills and Abilities:

  • Confidence in selling services and products
  • Ability to connect with customers (both canine and human!) and provide outstanding customer service
  • Ability to learn our products and services to educate the dog parents; speak to our values and culture as the basis for our services
  • Effective communication with team members and dog parents (in person and on the phone)
  • Independently solve problems using Scenthound values and culture as a guide
  • Attention to detail
  • Time-management; Scheduling appointments efficiently
  • Accountability; hold oneself and others to Scenthound standards

Compensation: $12.00 - $13.00 per hour

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.


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