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Front Desk Assistant Jobs in Nepean, ON (NOW HIRING)

Assistant Community Manager

Hamilton, ON ยท On-site

CA$50K - CA$55K/yr

The Assistant Community Manager is responsible for the implementation andexecution of resident ... Support front desk functions from time to time, working out of the front desk vestibule or other ...

Program Assistant

Ottawa, ON

CA$42K - CA$50K/yr

You will provide front desk reception, program, and administrative support, primarily at our ... Program Assistant - Hunt Club with your resume and a cover letter. This posting is for an existing ...

Administrative, office management and front desk operations * Develops, implements and maintains ... Take notes and assist with facilitation * Administers routine forms and questionnaires. * Receives ...

We are looking for full-time and part-time Guest Services staff to provide the best experience for our Tommy Gun's Barber Shop guests! Required Skills : * Great communication skills * Willingness to ...

Has in place an on-going training program for all front desk personnel * Assist the General Manager or their designate to ensure that all policies, procedures, legislative requirements are followed ...

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Front Desk Assistant information

See Nepean, ON salary details

$7

$14

$23

How much do front desk assistant jobs pay per hour?

As of Sep 2, 2026, the average hourly pay for front desk assistant in Nepean, ON is $14.79, according to ZipRecruiter salary data. Most workers in this role earn between $11.96 and $16.74 per hour, depending on experience, location, and employer.

What is a front desk assistant?

Front Desk Assistants are professionals who manage the front desk area of an office, hotel, or other organization. They greet visitors, answer phone calls, respond to inquiries, and direct guests or clients to the appropriate person or department. In addition to providing customer service, they may also handle administrative tasks such as scheduling appointments, managing correspondence, and maintaining records. Their role is crucial in creating a positive first impression and ensuring the smooth operation of daily activities.

What are some common challenges front desk assistants face, and how can they handle them effectively?

Front Desk Assistants often encounter high volumes of visitors and calls, which can be overwhelming during peak hours. Staying organized, prioritizing tasks, and maintaining a calm demeanor are key to handling these challenges. Additionally, they may need to resolve conflicts or handle difficult guests; practicing active listening and clear communication helps in diffusing tense situations. Collaborating closely with other departments, such as security or housekeeping, also ensures smooth daily operations.

What are the key skills and qualifications needed to thrive as a front desk assistant, and why are they important?

To thrive as a Front Desk Assistant, you need strong organizational skills, attention to detail, and proficiency in office administration, typically supported by a high school diploma or equivalent. Familiarity with scheduling software, multi-line phone systems, and office productivity tools like Microsoft Office is often required. Excellent communication, a friendly demeanor, and the ability to handle stressful situations gracefully are standout soft skills. These abilities are crucial for ensuring smooth front desk operations, creating a positive first impression, and providing efficient support to staff and visitors.

What is the difference between Front Desk Assistant vs Receptionist?

AspectFront Desk AssistantReceptionist
CredentialsHigh school diploma or equivalent; some roles may require customer service experienceHigh school diploma or equivalent; often similar requirements
Work EnvironmentHotels, clinics, corporate offices, educational institutionsHotels, medical offices, corporate reception areas
Employer & Industry UsageCommonly used in hospitality, healthcare, and business sectorsPrimarily in hospitality, healthcare, and administrative settings
Search & Comparison IntentOften compared for customer service and administrative dutiesSimilar roles with slight variations in responsibilities

Both Front Desk Assistants and Receptionists perform front-line customer service and administrative tasks in various industries. While their roles overlap significantly, the term 'Receptionist' is more commonly associated with hospitality and healthcare settings, whereas 'Front Desk Assistant' may be used in a broader range of environments. Understanding these nuances helps in choosing the right job or training path.

Can a shy person be a front desk assistant?

A front desk assistant role involves interacting with visitors and handling phone calls, so good communication skills are important. While being shy may present some challenges, many shy individuals can succeed by developing their interpersonal skills and gaining experience. Comfort with customer service and a friendly demeanor are often valued in this position.
More about Front Desk Assistant jobs

What are the most commonly searched types of Front Desk jobs in Nepean, ON?

The most popular types of Front Desk jobs in Nepean, ON are:

What cities near Nepean, ON are hiring for Front Desk Assistant jobs?

Cities near Nepean, ON with the most Front Desk Assistant job openings:

Infographic showing various Front Desk Assistant job openings in Nepean, ON as of August 2026, with employment types broken down into 75% Full Time, and 25% Temporary. Highlights an 100% In-person job distribution, with an average salary of $30,757 per year, or $14.8 per hour.

Experienced Dental Receptionist

Shreyaskumar Patel Dentistry Professional Corporation

Ottawa, ON โ€ข On-site

CA$22 - CA$26/hr

Full-time

Re-posted 20 days ago


Job description

We are seeking an experienced Dental Receptionist to join our busy dental practice. The ideal candidate will have a strong background in dental office administration, excellent communication skills, and proficiency with dental management software. This role is vital in creating a welcoming environment for patients and ensuring smooth daily operations. Prior experience with electronic medical records and office management systems is highly preferred. The successful candidate will be detail-oriented, organized, and capable of managing multiple tasks efficiently in a fast-paced setting.

Responsibilities

  • Greet patients warmly and professionally upon arrival, ensuring a positive first impression
  • Manage multi-line phone systems to schedule appointments, confirm patient visits, and handle inquiries
  • Maintain accurate patient records using electronic medical records systems such as Abeldent.
  • Verify insurance information and assist with billing procedures
  • Collect payments and process transactions accurately at the front desk
  • Prepare and update patient charts, ensuring all medical and dental information is current
  • Coordinate with dental staff to facilitate smooth patient flow and appointment scheduling
  • Handle administrative tasks including data entry, filing, and correspondence
  • Manage appointment reminders via phone or electronic communication tools
  • Maintain a clean, organized front desk area in compliance with office protocols

Skills

  • Proven experience as a Dental Receptionist or in a similar front desk role within a dental or medical office environment
  • Proficiency with dental management software such as Abeldent experience with electronic medical records is a plus
  • Strong knowledge of medical terminology relevant to dental practice operations
  • Excellent communication skills, both verbal and written, with the ability to handle multi-line phone systems effectively
  • Exceptional organizational skills with attention to detail in record keeping and appointment management
  • Ability to work efficiently under pressure while maintaining professionalism and friendliness
  • Prior experience working with insurance verification, billing, and payment processing is preferred
  • Familiarity with office equipment and administrative procedures in a healthcare setting

This position offers an opportunity to be part of a dedicated team committed to providing exceptional patient care. We value professionalism, reliability, and a positive attitude in our staff members.