ZipRecruiter

Log In

1

Front Desk Agent Jobs in Reston, VA (NOW HIRING)

HEI Hotels and Resorts

Front Desk Agent

Rockville, MD · On-site

$18 - $18.50/hr

No Overview We are looking for a Part-time Front Desk Agent to join our team at the EVEN Hotel in Rockville, MD! As our FD Agent, you will assist guests with arrival and departure from hotel, while ...

Heihotels

Front Desk Agent

Rockville, MD · On-site

$18 - $18.50/hr

No Overview We are looking for a Part-time Front Desk Agent to join our team at the EVEN Hotel in Rockville, MD! As our FD Agent, you will assist guests with arrival and departure from hotel, while ...

TownePlace Suites Springfield

Front Desk Agent

Springfield, VA · On-site

$15 - $18.75/hr

... Agent is responsible for providing attentive, courteous and efficient service to all guests during ... Fully comprehend and be able to operate all relevant aspects of the Front Desk computer system.

TownePlace Suites Springfield

Front Desk Agent

Springfield, VA · On-site

$15 - $18.75/hr

... Agent is responsible for providing attentive, courteous and efficient service to all guests during ... Fully comprehend and be able to operate all relevant aspects of the Front Desk computer system.

WUF PAWTNERS CORP

Front Office Attendant

Falls Church, VA · On-site

$13.75 - $17.75/hr

A front desk agent will need some prior experience and should have a high school degree or GED equivalent. One of the most important skills that a front desk attendant will have is an attention to ...

WUF PAWTNERS CORP

Front Office Attendant

Falls Church, VA · On-site

$13.75 - $17.75/hr

A front desk agent will need some prior experience and should have a high school degree or GED equivalent. One of the most important skills that a front desk attendant will have is an attention to ...

Remington

Front Desk Agent

Greenbelt, MD · On-site

$14.50 - $18.25/hr

Have complete working knowledge of Front Office computer or manual system, including all daily ... Prolonged periods of sitting at a desk and working on a computer. (6-8 hours a day) * Occasional ...

Remington Hotels

Front Desk Agent

Greenbelt, MD · On-site

$14.50 - $18.25/hr

Have complete working knowledge of Front Office computer or manual system, including all daily ... Prolonged periods of sitting at a desk and working on a computer. (6-8 hours a day) * Occasional ...

previous page

Showing results 41-60

All JobsFront Desk Agent JobsFront Desk Agent Jobs in Reston, VA

Front Desk Agent information

See Reston, VA salary details

$9

$16

$21

How much do front desk agent jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for front desk agent in Reston, VA is $16.30, according to ZipRecruiter salary data. Most workers in this role earn between $14.23 and $18.03 per hour, depending on experience, location, and employer.

What is a front desk agent?

Front desk agents staff the front desk of a hotel and are often the first people to greet incoming guests. They register new guests and process final bills when guests check out of a room. Depending on the size of the hotel, the front desk agent may also be responsible for answering phone calls, making room reservations, carrying guest bags to rooms, and answering complaints. Since this is a job in the hospitality industry, people in this position may work nights, weekends, and holidays.

What does a front desk agent do?

A Front Desk Agent is responsible for greeting guests, checking them in and out of hotels or facilities, handling reservations, and providing information about the property and local area. They manage phone calls, respond to guest requests, and resolve any issues during a guest’s stay. Their role is crucial in creating a positive first impression and ensuring a smooth, pleasant experience for all guests.

What are the key skills and qualifications needed to thrive as a front desk agent, and why are they important?

To thrive as a Front Desk Agent, you need strong customer service skills, attention to detail, and basic computer literacy, often supported by a high school diploma or equivalent. Familiarity with property management systems (PMS) like Opera or Maestro, and proficiency in using multi-line phone systems, are typically required. Excellent communication, problem-solving abilities, and a welcoming attitude help you stand out in this role. These skills ensure smooth guest experiences, efficient operations, and positive brand representation in hospitality settings.

What are some common challenges front desk agents face during peak hours, and how can they effectively manage them?

During peak check-in and check-out periods, Front Desk Agents often handle high volumes of guests, manage multiple requests simultaneously, and resolve unexpected issues such as overbookings or special accommodations. Effective time management, clear communication, and a calm, professional demeanor are essential in these situations. Many agents rely on prioritizing urgent tasks, utilizing hospitality software efficiently, and collaborating closely with housekeeping and management teams to ensure smooth operations and guest satisfaction.

What is the difference between Front Desk Agent vs Receptionist?

AspectFront Desk AgentReceptionist
CredentialsHigh school diploma; hospitality/customer service experienceHigh school diploma; administrative skills
Work EnvironmentHotels, resorts, hospitality settingsOffices, clinics, corporate environments
Employer & IndustryHotels, hospitality industryVarious industries including healthcare, corporate
Primary ResponsibilitiesCheck-ins/outs, guest inquiries, reservationsAnswer phones, greet visitors, administrative tasks

While both roles involve front-facing customer service, a Front Desk Agent primarily works in hospitality settings managing guest services, reservations, and check-ins. A Receptionist typically handles administrative duties in office environments, greeting visitors and managing communications. The roles share customer service skills but differ in industry focus and specific responsibilities.

What front desk agent jobs pay the most?

Experienced front desk agents working in luxury hotels, resorts, or high-end establishments tend to earn the highest salaries, often supplemented by tips and bonuses. Management roles such as front desk supervisor or manager also offer higher pay, especially with relevant certifications and extensive hospitality experience.

What is the work of a front desk agent?

A front desk agent is responsible for greeting and checking in guests, managing reservations, providing information about the property and local area, and handling customer inquiries and complaints. They often use computer systems to manage bookings and may perform administrative tasks during their shift.
More about Front Desk Agent jobs

What are popular job titles related to Front Desk Agent jobs in Reston, VA?

For Front Desk Agent jobs in Reston, VA, the most frequently searched job titles are:

What job categories do people searching Front Desk Agent jobs in Reston, VA look for?

The top searched job categories for Front Desk Agent jobs in Reston, VA are:

What cities near Reston, VA are hiring for Front Desk Agent jobs?

Cities near Reston, VA with the most Front Desk Agent job openings:

Front Desk Agent jobs near you
Infographic showing various Front Desk Agent job openings in Reston, VA as of August 2026, with employment types broken down into 90% Full Time, 8% Part Time, and 2% Contract. Highlights an 83% Physical, 1% Hybrid, and 16% Remote job distribution, with an average salary of $33,898 per year, or $16.3 per hour.

Front Desk Agent

Island Hospitality Management

Springfield, VA • On-site

$16.50/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 7 days ago

Job description

Description:

Our team is looking to add an upbeat Front Desk Agent to manage all aspects of front desk operations and be a key person of reference for our guests and vendors. To be successful in this role, you will need to extend professionalism and courtesy, have outstanding communication skills, and have the ability to work in a fast-paced environment.


This position may require flexible scheduling availability.

Requirements:

Job Requirements:

  • Check-in/Check-out hotel guests
  • Process all payments according to established hotel requirements
  • Provide information and assistance to all guests and vendors
  • Prepares all necessary reports during each shift for the management team


Job Qualifications:

  • Highly motivated team player with strong initiative and desire for achievement
  • Must be effective in handling problems in the workplace including anticipating, preventing, identifying, and solving problems as necessary
  • Ability to work well in stressful situations
  • Readily available and approachable for all guests while providing excellent guest service


The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to stand, sit or walk for an extended period of time. The number of hours you will be scheduled to work during the week is variable and is based on guest occupancy, season, staffing and other factors. Island Hospitality is unable to guarantee a specific number of work hours per week.


Training:

Island Hospitality is committed to employee development and displays that commitment with a formalized training and development program providing a clear path for any employee with a desire and aptitude to thrive in the hospitality business. As team members join Island Hospitality from other organizations they too can build on that prior experience and find further growth opportunities within our company by utilizing the tools and resources offered.


Team Member Wellness Program: How We Thank You For All You Bring To The Team


Rewarding Benefits Package:

  • Healthcare including Medical, Dental, and Vision Insurance
  • HSA & FSA plans available!
  • Dependent care FSA
  • Identity Theft Protection Insurance Commuter benefits including transit & parking
  • Pet Insurance
  • PTO and Payroll Incentives for Annual Wellness Exams
  • Employee Assistance Program
  • Wellness Subscriptions including access to gyms, financial planning, counseling, and legal services
  • Paid Sick and Vacation Time
  • Family Leave
  • 401(k) Retirement plan - IHM Matches 100% up to 3% of your salary and an extra 50% on the next 2% of your salary. 401(k) is fully vested upon the first contribution


Rewarding Hard Work:

  • Incentive based bonus program
  • Free room nights at our hotels and employee discounts within your hotel brand
  • Discounts for friends and family within your hotel brand
  • Team Member recognition and bonus
  • Discounted tickets to theme parks, musicals, movies, and more through Tickets at Work
  • Career Growth through our in-house training program with a path personalized to your desired goals
  • Referral bonus program to ANY of our locations


Equal Opportunity Employer

Island Hospitality uses E-Verify to confirm work authorization in all municipalities where it is required by law.