ZipRecruiter

Log In

1

Front Desk Agent Jobs in Reston, VA (NOW HIRING)

Salamander Hospitality

Front Desk Agent

Middleburg, VA · On-site

$13 - $16.50/hr

Front Desk Agent | Luxury Resort | Full-Time Salamander Middleburg - Middleburg, VA Start your luxury hospitality career at a Forbes Five-Star resort where Front Desk professionals are trained to ...

Davidson Hospitality Group

Front Desk Agent

Alexandria, VA

$15.25 - $19.25/hr

Join our team as a Front Desk Agent and be at the forefront of creating exceptional guest experiences. With high energy and enthusiasm, you will be the friendly face that welcomes and assists our ...

Crestline Hotels & Resorts

Front Desk Agent

Herndon, VA

$14.75 - $18.50/hr

Front Desk Agent The Front Desk Agent is responsible for assisting guests with check-in and check-out, answers and processes all phone calls received, plus handles all special requests for services ...

Hotel Spero

FRONT DESK AGENT

Herndon, VA · On-site

$14.75 - $18.50/hr

Front Desk Agent Part Time Flexible schedule/PM shift Overview: The Front Desk Agent is responsible for assisting guests with check-in and check-out, answers and processes all phone calls received ...

DHS Brand

Front Desk Agent

Chevy Chase, MD

$18 - $19/hr

Front Desk Agent Join the team at Courtyard by Marriott Chevy Chase! Working at Courtyard Chevy Chase offers a unique opportunity to be part of a team that seamlessly blends comfort, convenience, and ...

DHS Brand

Front Desk Agent

Arlington, VA

$16.50 - $20.75/hr

Front Desk Agent Join Our Front Desk Team at Residence Inn Arlington! Are you passionate about serving others? If so, we invite you to join our front desk team, the heart of our hotel, where most ...

HYATT Hotels

Front Desk Agent

Alexandria, VA

$15.25 - $19.25/hr

Front Desk Agent Full-Time About Us: Our TEAM culture motivates and encourages each individual member to achieve "MORE" in daily life and prosper in their career with a company that values them. Our ...

DHS Brand

Front Desk Agent

College Park, MD

$16 - $17/hr

Front Desk Agent Position: Front Desk Agent Location: Cambria Hotel College Park Department: Front Office Reports To: Front Office Manager | Front Office Supervisor Status: Part-Time Salary Range ...

Courtyard Dulles Airport Herndon

Front Desk Agent

Herndon, VA · On-site

$14.75 - $18.50/hr

The Front Desk Agent is responsible for assisting guests with check-in and check-out, answers and processes all phone calls received, plus handles all special requests for services or information, in ...

Crestline Hotels and Resorts

Front Desk Agent

Herndon, VA · On-site

$14.75 - $18.50/hr

The Front Desk Agent is responsible for assisting guests with check-in and check-out, answers and processes all phone calls received, plus handles all special requests for services or information, in ...

Salamander Hospitality

Front Desk Agent

Middleburg, VA · On-site

$13 - $16.50/hr

Front Desk Agent Salamander Middleburg | Middleburg, VA | Full-Time Join Our Team At Salamander Middleburg, hospitality is more than a job--it's a passion. As a Forbes Triple Five-Star resort, we ...

Donohoe Companies

Front Desk Agent

Chevy Chase, MD

$18 - $19/hr

Front Desk Agent Salary Range $18.00-$19.00 per hour (experience-based compensation) Position Summary As a key member of our front desk team, you serve as the heart of the hotel, where most guest ...

Salamander Hospitality

Front Desk Agent

Middleburg, VA

$13 - $16.50/hr

Front Desk Agent Salamander Middleburg | Middleburg, VA | Full-Time Join Our Team At Salamander Middleburg, hospitality is more than a job-it's a passion. As a Forbes Triple Five-Star resort, we seek ...

Donohoe Hospitality

Front Desk Agent

Arlington, VA

$16.25 - $20.50/hr

Front Desk Agent Position Summary Front Desk Agents are the first point of contact for guests and play a vital role in delivering a welcoming, seamless experience. They manage reservations, assist ...

Crescent Hotels & Resorts

Front Desk Agent

Washington, DC · On-site

$16.25 - $20.50/hr

Front Desk Agent Position Are you a guest service champion? Do you have astonishing communication, organization, and follow-up skills? Are you the first one to respond to guests and customers ...

Donohoe Hospitality Services

Front Desk Agent

Arlington, VA · On-site

$16.25 - $20.50/hr

Front Desk Agent Position Summary Front Desk Agents are the first point of contact for guests and play a vital role in delivering a welcoming, seamless experience. They manage reservations, assist ...

next page

Showing results 1-20

All JobsFront Desk Agent JobsFront Desk Agent Jobs in Reston, VA

Front Desk Agent information

See Reston, VA salary details

$9

$16

$21

How much do front desk agent jobs pay per hour?

As of Jun 13, 2026, the average hourly pay for front desk agent in Reston, VA is $16.30, according to ZipRecruiter salary data. Most workers in this role earn between $14.23 and $18.03 per hour, depending on experience, location, and employer.

What does a Front Desk Agent do?

A Front Desk Agent is responsible for greeting guests, checking them in and out of hotels or facilities, handling reservations, and providing information about the property and local area. They manage phone calls, respond to guest requests, and resolve any issues during a guest’s stay. Their role is crucial in creating a positive first impression and ensuring a smooth, pleasant experience for all guests.

What is the difference between Front Desk Agent vs Receptionist?

AspectFront Desk AgentReceptionist
CredentialsHigh school diploma; hospitality/customer service experienceHigh school diploma; administrative skills
Work EnvironmentHotels, resorts, hospitality settingsOffices, clinics, corporate environments
Employer & IndustryHotels, hospitality industryVarious industries including healthcare, corporate
Primary ResponsibilitiesCheck-ins/outs, guest inquiries, reservationsAnswer phones, greet visitors, administrative tasks

While both roles involve front-facing customer service, a Front Desk Agent primarily works in hospitality settings managing guest services, reservations, and check-ins. A Receptionist typically handles administrative duties in office environments, greeting visitors and managing communications. The roles share customer service skills but differ in industry focus and specific responsibilities.

Is a front desk agent the same as a receptionist?

A front desk agent is a role commonly found in hotels and similar establishments, responsible for guest check-in, reservations, and customer service. A receptionist generally works in offices or clinics, handling phone calls, scheduling, and visitor management. While both roles involve greeting visitors and providing customer service, their specific duties and work environments differ.

What are some common challenges Front Desk Agents face during peak hours, and how can they effectively manage them?

During peak check-in and check-out periods, Front Desk Agents often handle high volumes of guests, manage multiple requests simultaneously, and resolve unexpected issues such as overbookings or special accommodations. Effective time management, clear communication, and a calm, professional demeanor are essential in these situations. Many agents rely on prioritizing urgent tasks, utilizing hospitality software efficiently, and collaborating closely with housekeeping and management teams to ensure smooth operations and guest satisfaction.

What Is a Front Desk Agent?

Front desk agents staff the front desk of a hotel and are often the first people to greet incoming guests. They register new guests and process final bills when guests check out of a room. Depending on the size of the hotel, the front desk agent may also be responsible for answering phone calls, making room reservations, carrying guest bags to rooms, and answering complaints. Since this is a job in the hospitality industry, people in this position may work nights, weekends, and holidays.

What is the work of a front desk agent?

A front desk agent is responsible for greeting and checking in guests, managing reservations, providing information about the property and local area, and handling customer inquiries and complaints. They often use computer systems to manage bookings and may perform administrative tasks during their shift, typically working in a hotel or similar hospitality environment.

What is a front desk salary?

The salary for a front desk agent typically ranges from $10 to $20 per hour, depending on location, experience, and the type of establishment. Annual salaries generally fall between $20,000 and $40,000, with benefits often included for full-time positions. Skills in customer service and familiarity with reservation systems can influence compensation.

What jobs pay $400 an hour?

Jobs that pay $400 an hour are typically highly specialized or senior-level roles such as experienced consultants, specialized surgeons, or high-profile legal or financial professionals. These positions often require advanced skills, extensive experience, and certifications, and they may involve consulting, legal advising, or medical specialties. Such high hourly rates are uncommon and usually associated with freelance or independent contractor work in niche fields.

What are the key skills and qualifications needed to thrive as a Front Desk Agent, and why are they important?

To thrive as a Front Desk Agent, you need strong customer service skills, attention to detail, and basic computer literacy, often supported by a high school diploma or equivalent. Familiarity with property management systems (PMS) like Opera or Maestro, and proficiency in using multi-line phone systems, are typically required. Excellent communication, problem-solving abilities, and a welcoming attitude help you stand out in this role. These skills ensure smooth guest experiences, efficient operations, and positive brand representation in hospitality settings.
More about Front Desk Agent jobs
What job categories do people searching Front Desk Agent jobs in Reston, VA look for? The top searched job categories for Front Desk Agent jobs in Reston, VA are:
What cities near Reston, VA are hiring for Front Desk Agent jobs? Cities near Reston, VA with the most Front Desk Agent job openings:
Front Desk Agent jobs near you
Infographic showing various Front Desk Agent job openings in Reston, VA as of June 2026, with employment types broken down into 88% Full Time, 11% Part Time, and 1% Contract. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $33,898 per year, or $16.3 per hour.

Front Desk Agent

Salamander Hospitality

Middleburg, VA • On-site

$13 - $16.50/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 27 days ago

Job description

Front Desk Agent | Luxury Resort | Full-Time

Salamander Middleburg – Middleburg, VA

Start your luxury hospitality career at a Forbes Five-Star resort where Front Desk professionals are trained to deliver world-class guest experiences. Salamander Middleburg is seeking a polished, service-driven Front Desk Agent who enjoys guest interaction and thrives in a fast-paced luxury environment.

Position Summary

The Front Desk Agent is responsible for welcoming guests, managing check-in and check-out, handling guest requests, and ensuring every interaction reflects Forbes Five-Star service standards.

Key Responsibilities
  • Greet and welcome guests upon arrival
  • Process guest check-ins and check-outs accurately
  • Answer phones and respond to guest requests promptly
  • Assist with room changes, late checkouts, and billing inquiries
  • Promote the Guest Loyalty Program
  • Handle cash and maintain accurate reports
  • Provide information about resort amenities and local attractions
  • Maintain guest activity logs and ensure follow-up
  • Support guest satisfaction and service recovery when needed
Qualifications
  • Hospitality or customer service experience preferred
  • Strong communication and computer skills
  • Professional appearance and demeanor
  • Ability to multitask and stay organized
  • Must be 18 years or older
  • High school diploma or equivalent required
Benefits
  • Medical, Dental, and Vision Insurance
  • 401(k) with company match
  • Paid Time Off and Paid Holidays
  • Complimentary employee meals
  • Uniforms provided
  • Employee discounts on rooms, spa, dining, and retail
  • Discounted stays at Salamander Collection properties
  • Career growth opportunities
Apply Today

Join a team recognized for excellence in luxury hospitality.

Salamander Collection is an equal opportunity employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.

IND123