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Front Assistant Jobs in Lockport, IL (NOW HIRING)

Marriott

Assistant Front Desk Manager

Chicago, IL · On-site

$27.88 - $31.25/hr

Front office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk. Strives to ensure guest and employee satisfaction and achieve the operating budget. Assists in completing ...

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Front Assistant information

See Lockport, IL salary details

$10

$18

$25

How much do front assistant jobs pay per hour?

As of Aug 9, 2026, the average hourly pay for front assistant in Lockport, IL is $18.41, according to ZipRecruiter salary data. Most workers in this role earn between $15.19 and $20.00 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a front assistant?

To thrive as a Front Assistant, you need strong organizational skills, attention to detail, and a high school diploma or equivalent. Familiarity with office management software, phone systems, and scheduling tools is typically required. Excellent communication, a friendly demeanor, and the ability to multitask efficiently help you stand out in this role. These skills ensure smooth front-desk operations, positive first impressions, and effective support for both staff and visitors.

What is the difference between Front Assistant vs Customer Service Representative?

AspectFront AssistantCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; on-the-job trainingHigh school diploma or equivalent; training in communication skills
Work EnvironmentFront desk, reception area, retail storesCall centers, retail, service industries
Employer & Industry UsageHotels, clinics, retail storesCustomer support, sales, technical support
Common Search & ComparisonYesYes

Both Front Assistants and Customer Service Representatives interact with clients and require strong communication skills. However, Front Assistants typically work at the front desk or reception area, handling in-person inquiries, while Customer Service Representatives often work in call centers or support roles, focusing on phone or online communication. The roles overlap in customer interaction but differ in work environment and specific duties.

How does a front assistant typically collaborate with other departments in a hospitality setting?

Front Assistants often serve as the primary point of contact between guests and various hotel departments, such as housekeeping, maintenance, and management. They relay guest requests, coordinate check-ins and check-outs, and ensure smooth information flow to address guest needs efficiently. Building strong communication and teamwork skills is essential, as Front Assistants frequently interact with both colleagues and guests to create a seamless experience. Being proactive and detail-oriented can help anticipate challenges and maintain high service standards.

What is a front assistant?

Front Assistants, also known as Front Desk Assistants or Receptionists, are professionals who manage the reception area of an organization. They greet and assist visitors, answer phone calls, handle administrative tasks, and maintain the security and cleanliness of the front office. Their role is essential in creating a positive first impression for clients and guests while supporting the smooth operation of office activities.

Can you get a front assistant job with no experience?

Front assistant jobs often do not require prior experience, as employers may provide on-the-job training. Basic skills such as good communication, organization, and a friendly attitude are typically sufficient for entry-level positions.
What job categories do people searching Front Assistant jobs in Lockport, IL look for? The top searched job categories for Front Assistant jobs in Lockport, IL are:
What cities near Lockport, IL are hiring for Front Assistant jobs? Cities near Lockport, IL with the most Front Assistant job openings:
Front Assistant jobs near you

Assistant Front Office Manager

The Hong Kong and Shanghai Hotels, Limited

Chicago, IL • On-site

$60K - $63K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 8 days ago

Job description

The Peninsula Chicago is seeking an Assistant Manager to join our Rooms Division management team and be an integral part of our guest-focused service.

  • Work for a luxury Five-Star Five-Diamond property in the heart of Michigan Avenue, Chicago.
  • Grow within a diverse multi-outlet property.
  • Exceptional health benefits package and 401(k) with company match.

Key Accountabilities:

  • Ensure proper operation of all responsibilities of Front Desk operations
  • Ensure the Front Office team is knowledgeable and fully adheres to both Peninsula and Forbes standards.
  • Maintain consistency in staff performance in accordance with both Peninsula and Forbes standards
  • Communicate with all departments to create a guest centric experience
  • Ensuring the staff are in full compliance with Head Office database requirements
  • Ensure efficient operation of the Front Desk team with efficient handover

General Requirements:

  • 2 years of Front Office leadership experience
  • Knowledge of PMS/Opera and some knowledge in Housekeeping department ideal.
  • Ability to deal with a high level of work demand and pressure, individual must have great organization skills.
  • Excellent command of written and spoken English

Benefits We Offer:

  • 10 vacation days per year 
  • 9 paid holiday days per year
  • 5 Chicago Paid Sick Leave days per year
  • 5 Chicago Paid Leave days per year
  • Complimentary employee meals
  • Discounted parking
  • Discounted and complimentary room nights at The Peninsula Hotels
  • 50% restaurant discount 
  • 50% discount on spa services 
  • 25% discount on spa retail
  • 80% company-paid medical, dental and vision coverage
  • Complimentary life insurance 
  • Complimentary long-term disability 
  • Retirement plan with 5% company match

We are delighted to receive your resume for further consideration. As we anticipate a large number of applications, we look forward to connecting with candidates that meet our various role qualifications. To be considered for the position, you must have work authorization in the United States. The salary range for this position is $60,000-63,000 per year.

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